Total 173 Service Engineer job vacancies in Kuala Lumpur

Job Responsibilities:

• Transform traditional business platform to digital business platform. 
• To initiate new ideas for improvements in business processes as well as operational system for efficiency and effectiveness in the entire process.
• To lead and drive digital project management activities and timeline planning with internal or external parties to organize the various components needed to initiate, run and conclude major projects. 
• Frequent conduct Fintech market research on digital technology, propose & implement applicable solutions/features to the Company. 
• Act as the owner of digital business platform (AEON Web, Mobile App, Wallet & any digital business platforms) to create & maintain the digital business platform through collaboration/coordination with respective stakeholders. 
• To measure & monitor on the digital business platform performance and liaise with respective business units for the digital platform improvement and growth. 
• Refinement of policies and procedures, system enhancements, rules and regulations to support overall strategic direction 
• Responsible to innovate and develop new improve features in functional system requirement. 
• To lead the digital channel process/operation improvement that provides expertise and serve as an internal consultant to Business Units specialising in improving customers experiences. 
• Provide support to external and internal stakeholders in regards to functional system. 

Job Requirements:

• Bachelor’s degree in Marketing, Bachelor degree in Marketing, Communications, Business, and Arts, Social Science or other related creative discipline required.
• Min 5 years of experience in Digital Planning or equivalent.
• Adapt at building and leading strong, happy and productive team environments, internally and externally, across varied stakeholder teams.
• Ability to work and thrive in a self-starter, fast-paced and changing environment.
• An outstanding creative sense, with exceptional attention to detail.
• Self-motivated, ability to multi-task and meet deadlines.
• Ability to provide efficient, timely and reliable customer service to both internal and external customers.

Perks & Benefits

• Performance Bonus
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

• Analyze business systems to align the software solutions with business programs.
• Develop business specifications and hand it over to technical team for system development.
• Provide systems support for any changes made to existing business environment.
• Coordinate with IT team for any system enhancement/solutions
• To assist the process / operation improvement initiatives.

Requirement:

• Applicant must be at least 1 year in service with the Company
• Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in Information Technology, Computer Science or any related field.
• Knowledge of IT/Business software.
• Possesses excellent communication skills, both verbal and written.
• Well communicated in English and Malay Language, other language is added advantage.
• Experience in banks and/or project management would be an added advantage.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

Job Responsibilities :

• Plan and conduct internal audit reviews according to the approved annual audit plan to assess effectiveness and efficiency of internal control, governance and risk management processes.
• Undertake audit planning and fieldwork independently and ensure well documented audit work papers to support audit conclusion and results.
• Prepare audit report and develop practical or value added recommendations to address the root cause of issues identified or to improve operational efficiency.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Job Requirements :

• Bachelor’s Degree or professional qualification in related field such as auditing, banking, accounting, finance, commerce.
• A minimum of 4 years of internal auditing experience, preferably with prior exposures in banking / financial services industry.
• Exposure and experience in ISO Management System (ISO9001, ISO14001, ISO27001 and ISO37001) and Japanese Sarbanes-Oxley (J-SOX) will be an added advantage.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal and analytical skills.

Perks & Benefits:

• Medical insurance
• Personal leave
• Personal development opportunities

Job Description:

• Responsible for the general administration functions.
• Managing correspondences with internal/external stakeholder
• Responsible in warehouse management.
• Responsible in office maintenance, office equipment and office furniture.
• Responsible to liaise with supplier/vendor/contractor for quotation or office repair maintenance, repair office equipment, furniture etc.
• Insurance and road tax renewal and updating.
• To support others administration staff in their daily job when necessary.
• To ensure all Admin activity process with more systematic and efficiency.
• To work closely with other team members in order to meet the management targets.
  Ensure the confidentiality, integrity and availability of the Company’s information assets is protected

Requirement: 

• Possess at least a Diploma in Human Resource Management, Business Administration, Office Management or equivalent from a recognized university.
• One or more years of exposure in clerical support experience and duties will be an added advantage.
• Proficient in Microsoft Excel, Power Point and Outlook
• Possess Driving/Motorcycle license.
• Hardworking and focused
• Goal oriented and strong commitment in achieving target
• Warmth and friendly personality

Perks & Benefits

• Attractive Benefits such as Inpatient, Outpatient, Optical and Dental Care
• Employer EPF Contribution at 15%.
• Personal Insurance Coverage
• Nearby public transport
• Personal leave
• Fast Track career advancement
• Personal development opportunities

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

This role resides within the Marketing Department and the successful candidate will be responsible for leading and driving the growth and penetration of our products and financing solutions to ensure that Aeon Credit achieves its growth and commercial ambition. The individual should have a good understanding of consumer marketing and retail merchandising. 

Key Responsibilities

• Lead the execution of marketing activities for the assigned portfolio to achieve growth opportunities, market share and profit objectives in line with the overall commercial priorities.
• In charge of planning and implementing brand activation strategies and integrating retail marketing plans with overall brand positioning.
• Create impactful marketing and trade marketing materials such as point-of-sale materials, merchandising displays, and sales presentations.
• Supervise and ensure the smooth execution of all brand activation planning, retail installation and implementation across all touchpoints. 
  Build strong relationships with product team, sales team and trade partners to ensure effective execution of channel initiatives.
• Conduct regular market visits and engage in fieldwork to gather feedback, identify challenges, and align strategies with market realities.
• Evaluate the effectiveness and impact of current retail marketing initiatives through tracking and analysis with the aim to optimize cost spending.
• Build advocacy and enhance awareness amongst AEON Credit Employees through Internal Marketing funnels.
• Manage department’s A&P expenses tracking & processing of PO and/or invoices as well as ensuring full compliance to procurement processes, campaign fulfilment requirements, campaign expense controls, and other audit/regulatory obligations. 

Requirement

• Degree or other suitable qualification, preferably in Business Management/Marketing.
• Minimum 8 years of relevant working experience in marketing, preferably within the financial or banking industry.
• Possesses sound Marketing/Trade Marketing/Retail Marketing knowledge, excellent communication & strong interpersonal skills.
• Customer centric marketer with an inquisitive and passionate brand mindset.
• Robust analytical and customer insight skills, including confidence with both digital tools and traditional touchpoints across all channels and platforms.
• Proficient in marketing research and statistical analysis with ability to interpret and translate online and offline customer behaviours into strategic activities.
• Able to work independently without much supervision, resourceful, innovative and is a team player. Self-motivated with a high level of drive, initiative, and commitment.
• Possess excellent communication and interpersonal skills to work collaboratively with cross-functional partners to optimize quality and impact of omni-channel plans and campaigns.
• Prepare to take on other roles and responsibilities when required.

Perks & Benefits

• Performance bonus
• Parking Allowance
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave/Birthday Leave
• Personal development opportunities

Job Description 

• To conduct desk and field investigation for both issuing and merchant acquiring fraud.
• To identify gaps along the processes to minimize fraud risks.
• Review any suspicious applications escalated by any channels and returned to them within the internal Service Level Agreement (SLA).
• Investigate and resolve any fraud cases with comprehensive findings and recommendations.
• Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues.
• Establish an effective and valuable relationship with other financial institutions, non-financial institution, law enforcement agencies and government sectors to combat fraud.
• Conduct fraud awareness trainings to internal customers.
• Conduct site visit and/or field investigation to suspicious merchant / potential new merchant.
• Conduct merchant training as and when required.
• Conduct field investigation on confirmed fraud/collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks.
• Conduct post-mortem or review meeting with CAD and business/product owners to minimize the fraud risks.
• To represent the Company in MRMTF meeting and court appearance for fraud cases.
• To conduct joint investigation with industry players as and when required.
• To conduct periodic review on process flow and update the operation manual (where necessary).
• To maintain proper records and audit trails for all work related matters, sources documents, manuals and intellectual assets of the Company, in not to place the Company in any compromising situation.
• To ensure operational processes are in compliant with the card brands & regulatory guidelines.
• To carry out any other duties as assigned and directed by the Management.

Job Requirement 

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum eight (8) years’ experience in card / banking fraud investigation experience.
• Excellent team player, results-oriented and able to communicate effectively at all levels.
• Credit card, personal loans and consumer merchandize knowledge.
• Good analytical skill.
• Computer Literate.
• Good communication skills in English and Bahasa Malaysia.
• High integrity and promote mutual self-respect.
• Preferably Managers specializing in Banking/Financial Services or equivalent.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

• Preparation and review of finance and accounting overall functions, including payments as part of Finance day-to-day operations
• Ensure timely and accurate submission of monthly/quarterly/annual management report with proper analysis of schedules
• Assist in handling tax matters as assigned in close liaison with the tax agents, including having understanding of tax regulations.
• Enable proper tax planning and ensure timely and accurate filing of annual tax return, tax estimation and payments
• Assist in liaison with external auditors to finalize the annual audit and ensure the statutory audited report are promptly submitted to Company Registrar
• Undertake any other jobs and duties assigned from time to time from superior
• Preparation of finance and accounting policies and procedures
• Collaboration with other business unit routinely
• Supporting and working on the financial forecast and annual budget
• On going review the internal control process of its effectives
• Monitoring cash flow, receivables and reconciliation of cash balances via bank statement
• Drive the finance and accounting related project

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code

Knowledge in Microsoft Project
Site planning, coordination and execution of matters relating to the construction project
Coordinating with sub-contractors on site work and resolve site issues
Report to Senior Project/ Project Manager on project updates 
Planning and order material
Prepare inspection form and inspect according with RE/RTO
Quality check and control for finished works
Progress control on structure works
Control material wastes, down time, rework and waiting time
Plan and control site works
Monitor site safety and ensure that all safety requirements are enforced
Read, execute and maintenance site master plan and schedule provided by Structural, Architectural and M&E team
Ensure quality of work meets requirements of regulatory bodies
Any other duties assigned by the management or superior

Location: Klang Valley

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture

Position Overview: We are seeking a dedicated Customer Service Officer to join our team and oversee the day-to-day shift allocation for external staff, ensuring timely and efficient matching of staff to client requirements. The successful candidate will utilize Sandwai | Home and Disability Care Software for staff allocation and bookings, maintain communication with nurses and clients, and address any complaints or concerns promptly. Additionally, the Customer Service Officer will participate in operations meetings to provide updates on Bureau and Home Care status and work towards achieving set targets by management.

Key Responsibilities:

· Allocate shifts to external staff in a timely manner, based on client requests and requirements.

· Maintain accurate records of staff availabilities, roster requests, and shift allocations using Sandwai | Home and Disability Care Software.

· Liaise with nurses and clients regularly to ensure proper staff allocation and address any concerns or requests.

· Notify clients and staff of shift confirmations and ensure effective communication of information to colleagues and management.

· Monitor and address complaints or concerns raised by field staff and clients, escalating to management when necessary.

· Ensure external staff receive their rosters accurately in the system, especially when multiple clients require service within an allocated timeframe.

· Prepare and send report to relevant team/department before end of shift.

· Participate in operations meetings to provide updates on Bureau and Home Care status and contribute to achieving set targets.

· Undertake any other tasks that may arise from time to time, supporting the overall efficiency and effectiveness of the customer service team.

Qualifications:

· Diploma or Bachelor's degree in any field.

· Proven experience in customer service, Experience in a medical or healthcare-related industry will be an advantage but not neccessary.

· Basic computer knowledge. Knowledge of Sandwai or other Allocation software is an advantage.

· Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and effectively.

· Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities in a fast-paced environment.

· Ability to work collaboratively with colleagues and stakeholders at all levels of the organization.

· Flexibility to adapt to changing priorities and requirements.

· Empathetic and patient demeanor, with a genuine desire to support both staff and clients.

Benefits:

· Competitive salary commensurate with experience.

· Ongoing training and professional development opportunities.

· Collaborative and supportive work environment.

Working Hours:

· 24 HRS (Shift On Rotation).

If you are passionate about providing exceptional customer service and making a positive impact in the medical field, we encourage you to apply for this rewarding opportunity. Join our team and help us fulfill our mission of improving healthcare delivery and patient outcomes.
 

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave
• Open culture
• Personal development opportunities

Job Summary:

Highly motivated and customer-focused individual which responsible for answering incoming calls, responding to live chat inquiries and emails from customers, addressing their inquiries related to digital banking products and services, and providing excellent customer service.

Job Description:

• Answering incoming calls, responding to live chat inquiries, and emails from customers related to digital banking products and services in a professional and courteous manner.
• Providing accurate information and resolving customer issues related to digital banking products and services.
• Maintaining a high level of product knowledge to effectively support customer needs.
• Ensuring timely and accurate documentation of all customer interactions in the company's CRM system.
• Meeting or exceeding productivity and quality standards.
• Collaborating with cross-functional teams to improve processes and customer experience.
• Demonstrating empathy and understanding when dealing with customers.
• Assisting customers with online banking, mobile banking, and other digital banking related inquiries.
• Responding to customer inquiries via email in a timely and professional manner.

Job Requirement:

• Possess SPM / STPM / Diploma / Degree in related fields.
• Minimum of 1-2 years of customer service experience in a contact centre environment.
• Fresh graduates are encouraged to apply
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build rapport with customers.
• Ability to work in a fast-paced environment and handle high call volumes, live chat inquiries and emails.
• Proficient in Microsoft Office and experience working with CRM systems.
• Familiarity with digital banking products and services.
• Ability to work flexible hours, including weekends (24/7)
• Experience in the financial services industry or banking industry will be added advantage

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave

Responsibilities:

1. Design, develop, and implement game audio systems, including sound effects, music composition, and voice.
2. Responsible for composing music tailored for various game contexts and scenarios.
3. Responsible for the development and maintenance of audio engines and tools to support the audio needs of game projects.
4. Work closely with the game development team to provide high-quality audio experiences for games.
5. Manage, integrate, and optimize audio resources to ensure effective operation within games.
6. Solve audio technology and engineering problems, providing technical support and solutions.
7. Review final audio mixes for issues, ensuring they meet industry standards. 

Requirements:

1. Bachelor's degree in Audio Engineering, Computer Science, Electrical Engineering, or related fields.
2. 2 years or above of experience as an audio engineer or in a related role.
3. In-depth understanding and extensive experience with game audio technology, familiar with commonly used audio tools and engines. (e.g. MetaSounds, FMOD, etc)
4. Experience with audio programming languages and possess good programming skills. (e.g. C++, C#)
5. Experience with sound editing and recording equipment. (e.g. mixing)
6. Working knowledge of recording software and hardware (e.g. Logic Pro, Adobe Audition) 
7. Knowledge of how to utilize Unity and Unreal Engine for audio integration and implementation.
8. Good communication skills and teamwork spirit, able to collaborate closely with game development teams.
9. Prior experience in audio engineering or related positions is preferred.
10. Continuous learning and research awareness of trends and latest technologies in audio technology.

Perks & Benefits

• Central location
• Casual dress code
• Free snacks
• Medical insurance
• Personal leave
• Open culture
• Work life Balance
• Creative Industry
• Hostel

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions.

We are seeking for Senior and Junior Data Engineers for our Malaysia Tech Center, work on end-to-end solutions for cross-border payments for our global merchants and globalization business.

Key Responsibilities:

- Communication of business requirements across teams, implementing end-to-end designs by building batch or real-time data warehouse

- Data model designing, coding, and optimizing ETL jobs

- Responsible for building and maintaining business data products

Qualifications:

- Proficient in creating and maintaining end-to-end ETL pipelines while maintaining high reliability and security

- Familiar with at least one distributed computing engine (e.g. Hive, Spark, Flink)

- Familiar with data warehouse concept and have production experience in modeling design

- Good logical thinking and verbal expression abilities

- Proficiency in English, speaking Mandarin is highly desirable

- Experience with financial data is preferred

- Experience in the design of big data architecture (e.g. data governance, data compliance) is a plus

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

AML/CFT 

• Supports in establishing and maintaining AML/CFT standards, policies & procedures in accordance with applicable laws and regulations and assists the Manager in the implementation of program for AML/CFT.
• Support client screening and AML/CFT transaction monitoring & alerts, including monitoring Client activities and identifying suspicious transactions.
• Support all AML/CFT related matters and compliance, including regulatory, audit and similar inspections.
• Support the Company’s AML/CFT compliance and function to identify, manage, monitor and mitigate exposure to compliance risk.
• Assist in liaising with the relevant regulatory bodies to ensure that the Company is always in compliance with all laws and regulations.
• Support the Designated Compliance Officer at the various departments on Anti-Money Laundering and Counter-Financing of Terrorism matters.
• Undertake any other duties as assigned by the Compliance Manager.

REGULATORY COMPLIANCE (Supporting Function)

•  Support the Compliance Section in instilling a ‘compliance aware” culture within the Company.
• Assist in ensuring Company’s compliance with laws, rules and regulations set by statutory and regulatory bodies.
• Support in monitoring the implementation of the Company’s compliance requirement (eg: BNM’s regulated products, FSA, AML/CFT, JSOX, etc).
• Assist in ensuring the Company’s compliance with the laws, rules and regulations set by the statutory and regulatory bodies.
• Assist in the implementation of compliance training program.
• Support in reviewing the Company’s documents (policies/procedures) inclusive of documents related to BNM’s regulated products.
• Support the Compliance Section on regulatory compliances, including the compliance of Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT).

Job Requirement 

• Bachelor’s Degree in Management/Business Administration/Legal/Compliance or other related field.
• At least 1 year(s) and above of working experience in Compliance Department/Audit.
• Experience in a compliance function is preferred, and preferably gained from the banking or financial credit services industry.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Sabbatical leave

Microsoft Project 知識
建設工程相關事宜的現場規劃、協調與執行
與分包商協調現場工作並解決現場問題
向高階專案/專案經理報告專案更新情況
規劃和訂購材料
準備檢驗表並根據RE/RTO進行檢驗
成品品質檢查與控制
結構工程進度控制
控製材料浪費、停機時間、重工和等待時間
規劃及控制現場工程
監控現場安全並確保所有安全要求得到執行
閱讀、執行和維護結構、建築和機電團隊提供的現場總體規劃和時間表
確保工作品質符合監管機構的要求
管理階層或上級指派的任何其他職責

地點：巴生谷

津貼和福利

• 津貼（旅費、交通費等）
• 醫療保險
• 事假
• 開放文化