Total 216 Customer Service Manager job vacancies in Johor

Job Description

• Responding to Customer Inquiries: Engage with customers via various channels to address their queries promptly and efficiently.
• Recording Sales Data & Analyzing Reports: Maintain records of sales transactions and generate analytical reports to assess performance.
• Optimizing Response Systems: Enhance customer conversion rates by refining response systems.
• Collaborating with Sales Team: Contribute to strategy discussions with the sales team, offering effective solutions and recommendations.

Job Requirements 

• Fresh graduates/Diploma/Degree holders.
• Proficiency in three languages: Mandarin, English, and Malay.
• Strong organizational skills for prioritizing and planning work activities.
• Attention to detail and accuracy in task completion.
• Excellent communication skills for effective customer interaction.
• Willingness to engage with customers via phone for extended periods.
• Proactive attitude and eagerness to learn.
• Dynamic, independent, reliable, and responsible.
• Proficiency in MS Office (Excel, Word, PowerPoint, SQL) with excellent networking and presentation skills.

Perks & Benefits

• Internal and external training opportunities.

   

• Contributions to EPF, Socso, EIS.

   

• Basic increase per year and year-end bonus (performance-dependent).

   

• Annual and medical leave as per Labour Law.

   

• Performance and annual bonuses.

   

•  Allowances provided.

Duties and Responsibilities:

• Handling and processing all aspects for construction payables, to include payment tracking.
• Prepare and submit monthly progress billings
• Prepare monthly reports for AR & AP
• Assemble subcontractor and vendor invoices, insurance certification, release and other required documents
• Month end revenue and cost accruals based on percentage of completion accounting
• Process customer invoices daily
• Set up new customer accounts and run credit reports
• Monitor Accounts Receivable/collections
• Process Accounts Payable invoices for new vendors
• Process weekly Accounts Payable check run and monitor when invoices are due
• Asset Management process and reporting
• Post journal entries and reconcile general ledger accounts as needed
• Process monthly bank reconciliations
• Assist with financial statement review
• Assist Controller with month-end closing process
• Provide back-up to Accounting Clerk, Office Manager, and Accounting Specialist to keep the department running smoothly
• Additional duties as assigned.

Qualifications:

• Must possess at least a Bachelor's Degree in Finance/Accountancy and/or professional qualifications (ACCA/CPA/ICAEW)
• Minimum 10 years professional experience in construction accounting
• Knowledge of generally accepted accounting principles
• Strong knowledge and Proficiency in Microsoft Office products (Word, Excel and Outlook) and Autocount.
• Knowledge of Construction Cost Accounting, AUTOCOUNT preferred
• Strong analytical problem-solving aptitude with creative solutions, ability to organize work with large amounts of information efficiently, manage multiple projects and deadlines simultaneously with strong attention to detail
• Ability to effectively and professionally communicate, both in writing and verbally, with management and vendors
• Able to work as a team player
• Open to development of skills and knowledge
  Willingness to be flexible and adaptable to change
• Possess good interpersonal skills and able to work with people from different levels.

Perks & Benefits

• Employee equity
• Commission and bonus
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Personal development opportunities

• Manage and handle full sets of accounts, prepare monthly management report.
• To monitor and planning cashflow.
• To prepare documentation for TR & DP settlement – Bank Malaysia & Singapore and liaise with Bankers.
• Update purchases of yarn invoices into UBS sys and tally with shipping import and local report.
• Prepare Journals for Invoice, DN ,CN, accruals, prepayment, provision, loan interest for monthly closing of accounts, post into UBS after approval.
• FAR tracking/monitoring & updates, maintain FA movement in UBS Accounting and prepare Journal's for Depreciation and post into UBS system.
• Prepare Journal's for TR settlement- Bank Malaysia & Singapore and update HP & borrowing schedule and post into UBS system.
• Perform clearing of Clearing account, ensure all clearing are done up to date.
• Monthly Closing Stock and post into UBS system.
• Departmental Analysis-Monthly Staff Payroll.
• Departmental Analysis-Replacement Cost ,Knitting Loss, Damage Greige ,Re-Dyeing & Re-Setting and post into UBS system.
• Monthly inter-company & sub con accounts and reconciliation.
• Prepare Audit  & Tax schedules.
•  Liaise with External Auditors for audit & company secretaries

Perks & Benefits

• Commission and bonus
• Casual dress code
• Parking Free

職位說明 ：

• 負責整體銷售和行銷活動；包括在環境產業進行技術演示和招標。
• 制定並實施業務發展策略以及向客戶行銷公司的環保產品和服務。
• 根據當前市場價格和條件準備招標成本，有助於公司獲得投標。
• 為招標提供技術專業知識，與現有客戶保持牢固的關係，並利用現有客戶的機會。
• 實現行銷和銷售營運目標並執行每月業務計劃。
• 促進客戶拜訪和參與活動。透過識別和利用市場機會來提高產品的適銷性和盈利能力

要求 ：

• 化學工程或機械工程或環境工程或化學學士學位/研究生文憑/專業學位，或工商管理或同等學歷
• 具備3年以上環保項目或化學品銷售相關銷售工作經驗者優先（例如廢棄物處理及廢水處理、再生能源、回收業務等）
• 具有向客戶進行技術銷售和行銷的能力，以及對市場趨勢、法規和競爭對手的了解。
• 較強的人際溝通能力，高度積極性和自我驅動力。擅長談判、分析、解決問題。
• 較強的商業頭腦和金融知識，願意出差。

所需語言：馬來語、英語、華語

好處 ：

• 接觸海外計畫。
• 個人成長和職業發展的絕佳機會。
• 有吸引力的福利，例如公司用車和免費汽油、醫療索賠、場地津貼以及免費公司電話和電話帳單訂閱。

如果您符合資格並正在尋找具有挑戰性但回報豐厚的機會，我們鼓勵您申請此職位。加入我們的團隊，為我們的持續成功做出貢獻！

Job Description:

• Responsible for overall project management including planning, coordination, implementation, execution and successful completion of project.
• Lead site engineers in planning, scheduling, construction oversight and coordinating the civil and structural works.
• Ensures all construction works are caarried out in right seequence and well- coordinated.
• Provide guidance and direction to constrcution workers, subcontractors and other team members.
• Ensure compliance with safety regulation and policies.
• Inspect construction sites regularly to ensure that work is being carried out in accordance with plans and specifications.
• Prepare site daily report and monthly progress report.
• Any other duties assigned by the management.

Job Requirements:

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, and Bachelor’s Degree, Post Graduate Diploma, in Construction, Engineering or equivalent.
• At least 5 year(s) of working experience in related field
• Required language(s): Bahasa Malaysia, English. Proficient in mandarin will be an additional advantage.
• Proficient in Microsoft Office in Excel & Words
• Possess good analytical skills, meticulous, highly organized, proactive, committed and strong negotiation skills.
• Able to work under pressure and meet deadline.

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Job Description:

• Responsible for overall project management including planning, coordination, implementation, execution and successful completion of project.
• Lead site engineers in planning, scheduling, construction oversight and coordinating the civil and structural works.
• Ensures all construction works are caarried out in right seequence and well- coordinated.
• Provide guidance and direction to constrcution workers, subcontractors and other team members.
• Ensure compliance with safety regulation and policies.
• Inspect construction sites regularly to ensure that work is being carried out in accordance with plans and specifications.
• Prepare site daily report and monthly progress report.
• Any other duties assigned by the management.

Job Requirements:

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, and Bachelor’s Degree, Post Graduate Diploma, in Construction, Engineering or equivalent.
• At least 5 year(s) of working experience in related field
• Required language(s): Bahasa Malaysia, English. Proficient in mandarin will be an additional advantage.
• Proficient in Microsoft Office in Excel & Words
• Possess good analytical skills, meticulous, highly organized, proactive, committed and strong negotiation skills.
• Able to work under pressure and meet deadline.

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

義務與責任：

• 處理和處理施工應付帳款的各個方面，包括付款追蹤。
• 準備並提交每月進度帳單
• 準備 AR 和 AP 每月報告
• 收集分包商和供應商發票、保險證明、放行和其他所需文件
• 基於完成百分比會計的月末收入和應計成本
• 每天處理客戶發票
• 設定新客戶帳戶並運行信用報告
• 監控應收帳款/收款
• 處理新供應商的應付帳款發票
• 處理每週應付帳款檢查運作並監控發票到期時間
• 資產管理流程和報告
• 依需求過帳日記帳分錄並調整總帳科目
• 處理每月銀行餘額調節表
• 協助財務報表審核
• 協助財務總監完成月末結算流程
• 為會計文員、辦公室經理和會計專員提供支持，以保持部門順利運作
• 指派的額外職責。

資格：

• 必須至少擁有金融/會計學士學位和/或專業資格（ACCA/CPA/ICAEW）
• 至少 10 年建築會計專業經驗
• 了解公認會計原則
• 對 Microsoft Office 產品（Word、Excel 和 Outlook）和 Autocount 擁有豐富的知識和熟練程度。
• 了解建築成本會計，有 AUTOCOUNT 優先
• 具有較強的分析問題解決能力和創造性的解決方案，能夠有效地利用大量資訊組織工作，同時管理多個專案和截止日期，並且高度關注細節
• 能夠與管理層和供應商進行有效且專業的書面和口頭溝通
• 能夠團隊合作
• 對技能和知識的發展持開放態度
  願意靈活並適應變化
• 擁有良好的人際溝通能力，能夠與不同層次的人合作。

津貼和福利

• 員工股權
• 佣金和獎金
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 事假
• 個人發展機會

• 管理和處理全套帳目，編制每月管理報告。
• 監控和規劃現金流。
• 準備 TR 和 DP 結算的文件 - 馬來西亞和新加坡銀行並與銀行家聯絡。
• 將紗線採購發票更新到 UBS 系統中，並與運輸進口和本地報告進行統計。
• 準備發票、DN、CN、應計費用、預付款、準備金、每月結帳貸款利息的日記帳，批准後過帳到 UBS。
• FAR 追蹤/監控和更新，維護 UBS 會計中的 FA 移動，準備折舊日記帳並發佈到 UBS 系統。
• 準備日記帳以進行 TR 結算 - 馬來西亞和新加坡銀行，並更新 HP 和借款時間表並發佈到 UBS 系統。
• 執行清算帳戶的清算，確保所有清算都是最新完成的。
• 每月期末庫存並過帳至 UBS 系統。
• 部門分析-每月員工薪資單。
• 部門分析-重置成本、針織損耗、損壞坯布、重新染色和重新定型並發佈到UBS系統。
• 每月公司間及分包帳戶及對帳。
• 準備審計和稅務表。
• 與外部審計師聯絡以進行審計和公司秘書

津貼和福利

• 佣金和獎金
• 休閒著裝要求
• 免費停車

職責：

• 管理和指導日常客戶服務任務的順利進行，監督、輔導、理順流程，進行標準化考核，提升客戶服務效率。
• 對複雜問題提供清晰的指示。
• 與客戶服務品質控制團隊合作進行知識培訓、處理投訴和其他重要任務。
• 促進與相關部門的有效溝通，確保業務順利實施。
• 協助部門領導落實決策，執行具體規劃，達成團隊目標。
• 協助員工職涯發展規劃，提升員工滿意度，引導建構正向的工作氛圍，培養有凝聚力的團隊。
• 完成上級交辦的其他任務。
  
  要求：
• 精通英語語言能力，熟悉英語表達，有2-3年相關客戶服務管理經驗。
• 組織能力強，適應力強，注重細節，抗壓性強，責任感強。
• 優秀的人際溝通能力，能與各部門建立高效率的協作關係。
• 熟練使用辦公室軟體，具備較強的學習能力。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 事假
• 個人發展機會

工作職責：

領導管理馬來西亞分公司；
建立強大的業務網絡；
識別未來新的重要業務和收入機會；
確保遵守公司標準工作程序；
實施並確保良好的內部控制措施；
採用有效的成本控制並遵守預算；
管理日常營運；
對財務、會計和人力資源職能的支持；
與我們的全球策略保持一致並協調公司的整體工作。

工作要求：

最低學位持有者；財務資格將獲得額外優勢；
至少3年海外工作經驗；
具備重型起重、重型運輸、運輸業務的知識和工作經驗將更具優勢；
以銷售為導向，以顧客為導向；
充滿活力、足智多謀、有強烈的成功決心；
良好的領導能力和溝通能力；
總部位於柔佛州西隆；
有吸引力的薪資待遇。

有興趣的申請人，請將您的詳細履歷透過電子郵件發送給我們，包括您目前和預期的薪資、離職原因以及可以開始工作的日期。

我們很遺憾，只有入圍的候選人會被通知。

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 個人發展機會

Company Overview:
Join our vibrant team at Yee Fong Marine S/B, a leading provider of marine repair and equipment supply in Malaysia. We are committed to delivering high-quality products/services and exceptional customer service. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dedicated individuals to join us.

Position Overview:
We are currently looking for a skilled Mechanical Service Technician to join our team in Johor Bahru. The ideal candidate will be responsible for servicing, maintaining, and repairing pumps, air compressors, winches, and related equipment. This role offers an exciting opportunity for individuals with a passion for mechanical engineering and hands-on experience in industrial maintenance.

Key Responsibilities:

• ⁠Perform maintenance, troubleshooting, and repairs on pumps, air compressors, winches, and associated mechanical systems.
• ⁠⁠Conduct preventive maintenance inspections to ensure equipment reliability and performance.
• ⁠Diagnose mechanical issues, identify root causes, and implement effective solutions.
• ⁠Collaborate with the service team to schedule and prioritize service assignments.
• Adhere to safety protocols and procedures to ensure a safe working environment.
• Document service activities, including maintenance reports, parts usage, and work performed.
• Provide technical support and guidance to customers on equipment operation and maintenance practices.

Qualifications:

• Diploma in Mechanical Engineering or related field.
• Marine Engineer welcome to apply
• ⁠2 years of hands-on experience in mechanical maintenance, preferably in servicing pumps, air compressors, or winches.
• ⁠Strong mechanical aptitude and troubleshooting skills.
• ⁠Ability to interpret technical manuals, drawings, and schematics.
• Excellent communication and interpersonal skills.
• ⁠Valid driver's license and willingness to travel to customer sites as needed.
• ⁠Commitment to safety and adherence to safety regulations.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities

• Contact candidate to arrange interview session
• Creating and distributing documents
• Providing customer service to organization employees
• Assisting with day to day operations of the HR functions and duties
• Providing clerical and administrative support to Human Resources executives
• Compiling and updating employee records (hard and soft copies)

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

工作職責：

• 準備變更訂單工作和報價的數量。
• 出席客戶詢問及預約，了解並滿足客戶的需求
• 確保及時報告專案工作進度並向工程師報告。
• 確保我們的安裝、維修和/或維護工作按照工作計劃進行
• 規劃、協調、監督和監控現場工作，並確保現場人員遵守公司規章制度。
• 研究資訊以根據需要支援其他團隊和部門。
• 追蹤並報告專案進度。
• 有效率、及時地完成工程師和經理分配的任何任務。
• 有序、有效率地執行工程師和經理分配的其他職責。
• 更新並協助正在進行的工作。
• 填寫文件

職位要求及偏好：

• 候選人必須至少獲得任何領域的 SPM 或文憑。
• 良好的溝通能力，Microsoft Office知識
• 能夠根據公司需求建立和管理任務優先清單。
• 能夠在合理的時間內定義問題、收集數據、確定事實並解決差異。
• 最受歡迎會講國語
• 歡迎應屆畢業生申請！

作為公司福利的一部分，我們為合格的候選人提供以下福利：

1）第13個月工資，

2) 獎金和激勵

3）津貼

4）醫療保險

Job responsibilities: 

• Prepare quantity for variation order works and quotation.
• To attend customers enquiries and appointment to understand and satisfy the need of customers
• Ensure timely reporting on project work progress and reports to Engineer.
• Ensure our installation, servicing and / or maintenance works are according to work schedule
• Plan, coordinate, supervise and monitor works at site & ensure site personnel following of company rules & regulations.
• Research information to support other teams and departments as needed.
• Keep track of and report on project progress.
• Complete any tasks assigned by the Engineer & Manager in an efficient and timely manner.
• Perform other duties assigned by the Engineer & Manager orderly and efficiently.
• Update and assist in Work in progress.
• To do filling for the documents

Job requirement and preferences:  

• Candidate must at least process SPM or Diploma in any field.
• Good communication correspondences skills, Microsoft office knowledge
• Able to create and administer task priority list based on company needs.
• Ability to define problem, collect data, establish facts and resolve discrepancies in reasonable amount of time.
• Mandarin speaking are most welcomed
• Fresh graduate are welcomed to apply!

As part of company benefits, we do provide the following to qualified candidates:

1) 13th month salary,

2) Bonuses and Incentive

3) Allowance

4) Medical insurance 

Job Description:
-Complete comprehensive review of incoming customer onboarding documents and ensuring that the application is consistent with company’s policy and customer risk control assessment. 

-Reviewing customer KYC documents by utilizing our validation tools and reputable sources to verify the AML documentation. 

-Perform CDD/EDD on customers to ensure that the AML onboarding process follows our compliance policies and procedures. 

-Follow up pending cases according to our internal SLA. 

-Investigating or screening customers against sanctions, PEP, and adverse media. 

-Delivering high quality service to customers and internal departments ensuring all enquiries are handled in a professional manner and doing necessary escalation if needed. 

-Product or system enhancement for our CDD function and procedures. 

Job Requirements: 

-Proficient English abilities with college degree or above. 

-Be patient, detail-oriented attitude, candidates with strong communication and coordination abilities. 

-Strong team player who can get used to the fast-paced industry easily. 

-This is a 5 working day rotational shift role as we are serving Europe. 

Job Benefits: 

-Excellent growth and advancement opportunities. 

-Employee engagement, recognition, and appreciation programmes. 

-Annual Leave, Sick Leave, Hospitalization Leave, Wedding Leave, Maternity Leave, Paternity Leave, and a variety of other benefits are available. 

-Comprehensive insurance coverage 

-Festival gifts, Wedding gifts, birthday vouchers, etc. 

-Team Building