Total 30,031 Customer Logistics Representative job vacancies in Malaysia

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Your Missions:  

• Communicate and explain basic information to the customer  
• Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance  
  
  
  Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration,
• Corporate Governance, Law, etc. However, fresh graduates with strong job relations are encouraged to apply.
• Possess strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

Perks & Benefits

• Comprehensive Staff benefit (EPF, Socso, EIS, etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Responsibilities: 

• Coordinate between transportation providers to property schedule shipments and deliveries.
• Communicate with dispatchers and drivers regarding delays, issues and delays and provide immediate update to avoid unnecessarily waiting time. 
•  Coordinating and planning with the internal warehouse team on the warehouse storage before and during the deliveries. 
•  Responsible for all the outgoing deliveries reports, ensuring that vehicles delivering to sites have the correct paperwork. 

Requirements: 

• Knowledge in  SQL system is preferable
•  Ability to work independently and as part of team.
• Excellent computer skills, such as Microsoft office. 
• Good command in verbal & written English, Mandarin & Malay 
• Preferable Male 

Perks & Benefits

• Open culture
• Personal development opportunities

• Carry out logistics sales activities, identify new clients and to service existing clients.
• Perform and provide support to all levels of customer concerning service functions.
• Ensure smooth flow of day-to day operations between departments, provide solutions and suggestions to operational problems.
• Good command of spoken and written English and Malay, candidate who can speak mandarin is an advantage.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Friendly working environment

JOB PURPOSE

Assist in day to day safety operations to ensure drivers and vehicles OPERATE daily SAFE & ON TIME to destination with accordance to company’s policies and customers’ requirements.

ACCOUNTABILITIES

• Safety Management System 
  • Assist Safety Manager in handling activities pertaining to safety & health policies, procedures, documents etc.
  • Coduct "Behaviour Obervation S" assessment / "Loss Prevention Observation" assessment.
  • Conduct delivery site risk assessment.
  • Respond to all emergencies and incidents.
  • Investigate incidents and prepare reports.
• Operation Management
  • To ensure all fleets complying to the Safety Requirement to perform daily deliveries.
  • To ensuret all delivery routes are complying with journey management policies
  • To ensure and guide branch overall HES compliance to statutory requirements and performance.
  • To ensure HES compliance to customer requirements.
• Driver Management
  • Conduct drivers daily safety tool box meeting, monthly driver safety meeting & also stand down meeting.
  • Ramdom check on drivers’ health condition and ensure their fitness to drive. (Drug & Alchohol Test).
  • Monitor drivers’ violation through GPS System.
  • Guide Drivers through counselling/ heart and mind session.
• Journey Management
  • Plan and conduct tank trucks spot checks.
  • Journey management and risk assessment.
  • Plan safe journey and enforce use of authorised routes and authorised rest area.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities

Job Summary:

As a Warehouse Assistant, you will be responsible for assisting in various warehouse operations to ensure efficient and timely handling of goods. Your duties will include receiving, storing, picking, packing, and shipping merchandise. The ideal candidate should be detail-oriented, organized, and capable of working in a fast-paced environment.

Key Responsibilities:

• Receive incoming shipments and verify the accuracy of the items received.
• Sort, stack, and store merchandise in designated locations within the warehouse.
• Perform regular inventory counts and assist in reconciling discrepancies.
  Pick and pack orders accurately according to packing slips or instructions.
• Prepare shipments for outbound transportation, including labeling and palletizing.
• Maintain cleanliness and orderliness in the warehouse, including sweeping, mopping, and removing debris.
• Assist in loading and unloading trucks as needed.
• Follow safety protocols and procedures to ensure a safe working environment for yourself and others.
• Collaborate with team members and supervisors to achieve departmental goals and targets.
• Perform other duties as assigned by the Warehouse Manager or supervisor.

Qualifications and Skills:

• SPM or equivalent.
• Previous experience in a warehouse environment preferred but not required.
• Basic math skills for inventory counting and order picking.
• Attention to detail and accuracy in handling merchandise.
• Excellent communication and teamwork skills.
• Proficiency in operating warehouse equipment is a plus.

Perks & Benefits

• Personal leave
• Personal development opportunities

We are searching for dynamic, entrepreneurial, broad-minded individuals to be part of our team.

Join our diverse and motivated team to hone your skills as well as implement new initiatives within a nurturing, equal opportunity environment.

This position plays a critical role in ensuring efficient and effective management of order management & logistics operation and requires strong leadership, strategic planning, problem solving and communication skills.

A person who is motivated in continuous improvement of career and personal development to drive operational excellence and contribute to the overall success of the organization.

Responsibilities:

• Act as team lead and escalation path for a team of order processing and logistics from the business support organization.
• Overseeing the end-to-end order processing until product delivery with aim to increase efficiency and customer satisfaction.
• Develop and execute master schedule that optimize efficiency, minimize costs, and enhance on-time delivery rates.
• Evaluate capacity from forecast given by customers.
• Collaborate with cross-functional teams, including production team to ensure sufficient material, resources and production status can be met on time.
• Communicate with customers, team members, and management to resolve issues and ensure that deliveries are completed smoothly.
• Ensure compliance with customs regulations and shipping requirements.
• Ensure proper arrangement of transportation of finished goods to end customers.
• Identify and mitigate potential risks in the logistics process, such as delays or damages, and implement appropriate solutions.
  
  Requirements:
• Degree in any related field
• 2 years working experience as production planner/logistics and order management executive
• Good command of English and Bahasa Malaysia
• Computer literate

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments.
• Assisting in consolidating invoices, to bill/invoice customer accurately 
• Prepare credit note or debit note to customers, when required
• Ensure proper filing and documentation of billing related matters
• Develop and maintain a filing system.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

Requirements:

• Entry level, Fresh Graduate or No experience are welcome.
• Proven experience as an administrative assistant, virtual assistant or office admin assistant is a Plus
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Strong written and verbal communication skills.
• Possess at least SPM, Diploma in Business Administration or relevant field; additional qualification as an Administrative assistant or Secretary will be a plus.
• Candidate required to work in a car service workshop at Parkcity Bintulu.

Perks & Benefits

• Performance allowance and bonus
• Personal leave
• Personal development opportunities

Job Responsibilities:

• Responsible for sales and marketing of Security and Surveillance products, including CCTV Systems, security systems, alarm systems, auto gates systems, Parking Systems, and Access Control.
• Determine customer requirements and advise on product range, price, delivery, warranties, and product use and care.
• Demonstrate and explain the establishment’s goods and services to customers.
• Develop, present, and respond to proposals for specific customer requirements.
• Prepare and deliver technical presentations explaining products and services to customers and prospective customers.
• Stay informed on industry news, trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.

Requirements:

• Possess at least SPM/Diploma in Business Administration, Marketing or relevant field; Fresh graduate are welcome to apply.
• No experience needed, but prior sales work experience is an added advantage.
• Excellent hands-on skills coupled with a keen eye for detail
• Ability to work independently.
• Positive attitude and a sense of responsibility. Pleasant personality, dedicated to achieving excellence in customer service.
• Self-starter with good communication and interpersonal skills. Possess self-
• confidence and be able to actively interact with all relevant parties.

Perks & Benefits:

• Comprehensive Staff Benefits (EPF, SOCSO, EIS etc.)
• Personal Leave (Annual Leave, Medical and Hospitalization Leave etc.)
• Allowance (Medical Insurance & Claim)
• Training Provided.
• Company Trip.
• Annual Bonus.

Various working locations available:

Northern Region: Kedah, Penang, Perak
Central Region : Selangor, KL
Southern Region : N.Sembilan, Melaka, Kluang, Johor
East Coast Region : Pahang, Terengganu, Kelantan
East Malaysia : Sabah, Sarawak

Job Responsibilities : 

• Present, promote and sell products/services to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.

Job Requirements:

• Confident, responsive and attentive to the customer needs.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication and negotiation skills.
• Familiarity with CRM (Customer Relationship Management) practices along with ability to build productive business professional relationships.
• Management skills and openness to feedback.
• Fresh graduates are welcome to apply.

Perks & Benefits

• Bonus and salary Increment (Based on performance & company's profit).
• Fun, dynamic and flexible working environment.
• Medical Benefits.
• Annual leave and public holiday observe.
• EPF/Socso/EIS contribution.
• Product & sales training will be provided.
• Quarterly team building
• Staff price purchase.
• 5.5 working days.

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

We are currently looking for dedicated and passionate Sales Executive to join our team.

So what is your role about?

• You are important in arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling and conduct presentations to doctors, practice staff and nurses.
• You are needed in building and maintaining positive working relationships with medical staff and supporting administrative staffs and also keeping detailed records of all contacts
• We need you to identify sales leads and pitch goods and services to new clients.
• You will be needeed to plan work schedules and weekly and monthly timetables.
• This may involve working with the area sales team or discussing future targets with the area sales manager. Generally, sales executives have their own regional area of responsibility and plan how and when to target health professions.
• You will reach (and if possible exceeding) quarterly sales targets and monitoring competitor activity and competitors' products.
• You will also need to prepare tender documentations.

   

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma,
  Marketing, Science & Technology, Engineering (Bioengineering/Biomedical) or equivalent.
• Required skill(s): good apprearence, knowledge of market, well planned and organized, Ability to Build New Relationship, Good Communication Skills.
• Required language(s): Bahasa Malaysia, English
• At least 2 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in PUCHONG.
• Preferably Junior Executives specializing in Healthcare - Pharmacy, Marketing or equivalent.
• Full-Time position(s) available.
• Must have own transport and willing to travel
   

What do we provide to you for you to succeed?

• You will be remunerated with Good Basic Salary up to RM 4,000 .00 based on experience
• Attractive High Commisions with High Sales track record !!!
• Your Medical & Dental Claims Are On Us.
• Provided with travel allowance, car allowance and meal allowance
• Mobile phone with data and line provided

Perks & Benefits

• Commission and bonus
• Travel Allowance / Car Allowance / Meal Allowance
• Central location
• Company trips
• Medical & Dental Insurance Claim
• Personal leave
• Personal development opportunities

職責：

• 協調運輸提供者以安排運輸和交付。
• 與調度員和司機就延誤、問題和延誤進行溝通，並提供即時更新，以避免不必要的等待時間。
• 在交貨前和交貨期間與內部倉庫團隊協調和規劃倉庫存放。
• 負責所有發出的交付報告，確保交付到現場的車輛具有正確的文書工作。

要求：

• 了解SQL系統者優先
• 能夠獨立工作並作為團隊的一部分。
• 優秀的電腦技能，例如 Microsoft Office。
• 良好的英語、華語和馬來語口語和書面表達能力
• 首選男性

津貼和福利

• 開放文化
• 個人發展機會

Job Responsibilities: 

• Take responsibility for the success or failure of material shipping and delivery schedule.
• Responsible for registration and coordination freight/ Shipper companies including other related agencies to optimize efficient movement.
• Responsible for planning and tracking the shipment of final products according to customer requirements.
• Responsible for troubleshooting any concern related to international freight transportation. (if any).
• Responsible for the organizing and delegation of all activities performed in the warehouse.
• Responsible to handle overall warehouse operation including do packaging, send out the goods to customers and etc.
• Responsible for the security of the stocks in warehouse.
• Monitor deliveries and ensure customer satisfaction.
• Assist in the general administration of the warehouse and using the computer system for purchase inventory (approval by management), returns process etc; goods in/out, dealing with documentation (Delivery Order & Shipping documents), raising stock discrepancies, assisting with stock management, providing support and assistance to internal and external party, helping to resolve complaints and enquiries.
• Reporting (content and format as agreed) as required.
• Involved in the physical stock count.
• Customer service operation.
• Follow superior instruction.
• Any other task/duties assigned by manager whenever necessary or may be assigned from time to time.

Job Requirements:

• Minimum Higher Secondary/Diploma/Degree or any other equivalent.
• Minimum of 1 year experience in warehousing and distribution.
• Good personality and good working attitude.
• Excellent organizational and time management skills.
• Preferred candidate got van license(GDL).
• Willing to learn.
• Posses own transport, sense of responsibility and hardworking.
• Fresh graduates encourage to apply.

Perks & Benefits

• Regular team activities
• Open culture

Job Responsibilities: 

• Take responsibility for the success or failure of material shipping and delivery schedule.
• Responsible for registration and coordination freight/ Shipper companies including other related agencies to optimize efficient movement.
• Responsible for planning and tracking the shipment of final products according to customer requirements.
• Responsible for troubleshooting any concern related to international freight transportation. (if any).
• Responsible for the organizing and delegation of all activities performed in the warehouse.
• Responsible to handle overall warehouse operation including do packaging, send out the goods to customers and etc.
• Responsible for the security of the stocks in warehouse.
• Monitor deliveries and ensure customer satisfaction.
• Assist in the general administration of the warehouse and using the computer system for purchase inventory (approval by management), returns process etc; goods in/out, dealing with documentation (Delivery Order & Shipping documents), raising stock discrepancies, assisting with stock management, providing support and assistance to internal and external party, helping to resolve complaints and enquiries.
• Reporting (content and format as agreed) as required.
• Involved in the physical stock count.
• Customer service operation.
• Follow superior instruction.
• Any other task/duties assigned by manager whenever necessary or may be assigned from time to time.

Job Requirements:

• Minimum Higher Secondary/Diploma/Degree or any other equivalent.
• Minimum of 1 year experience in warehousing and distribution.
• Good personality and good working attitude.
• Excellent organizational and time management skills.
• Preferred candidate got van license(GDL).
• Willing to learn.
• Posses own transport, sense of responsibility and hardworking.
• Fresh graduates encourage to apply.

Perks & Benefits

• Regular team activities
• Open culture

Job Responsibilities: 

• Take responsibility for the success or failure of material shipping and delivery schedule.
• Responsible for registration and coordination freight/ Shipper companies including other related agencies to optimize efficient movement.
• Responsible for planning and tracking the shipment of final products according to customer requirements.
• Responsible for troubleshooting any concern related to international freight transportation. (if any).
• Responsible for the organizing and delegation of all activities performed in the warehouse.
• Responsible to handle overall warehouse operation including do packaging, send out the goods to customers and etc.
• Responsible for the security of the stocks in warehouse.
• Monitor deliveries and ensure customer satisfaction.
• Assist in the general administration of the warehouse and using the computer system for purchase inventory (approval by management), returns process etc; goods in/out, dealing with documentation (Delivery Order & Shipping documents), raising stock discrepancies, assisting with stock management, providing support and assistance to internal and external party, helping to resolve complaints and enquiries.
• Reporting (content and format as agreed) as required.
• Involved in the physical stock count.
• Customer service operation.
• Follow superior instruction.
• Any other task/duties assigned by manager whenever necessary or may be assigned from time to time.

Job Requirements:

• Minimum Higher Secondary/Diploma/Degree or any other equivalent.
• Minimum of 1 year experience in warehousing and distribution.
• Good personality and good working attitude.
• Excellent organizational and time management skills.
• Preferred candidate got van license(GDL).
• Willing to learn.
• Posses own transport, sense of responsibility and hardworking.
• Fresh graduates encourage to apply.

Perks & Benefits

• Regular team activities
• Open culture