Total 74 Customer Logistics Representative job vacancies in Kuala Lumpur

Job Responsibilities:-

• To fully responsible on matters related to Logistics Department.
• To manage the Logistics operations and coordinate all transportation/delivery related activities.
• Responsible for ensuring shipments are cleared from ports to warehouses on a timely manner, internal transfers of stocks between locations and clearance of aging stocks.
• To monitor the movement of goods and ensure that all are delivered on time.
• To check, verify and confirming shipping documents from China.
• To update and maintain shipping schedule.
• To issue LOA/LOI letter for shipping line.
• To prepare product costing.
• Checking and coding for Logistics Invoices (SST, Inland & Forwarding).
• To followup closely on Insurance Claims & Goods Delivery Status.
• To issue Transfer Note / Move Order.
• Any new assignments which may be assigned from time to time

Job Requirements:-

• Bachelor's or Diploma in Logistics or related field.
• Proven experience as an Logistics Executive or similar role.
• Strong knowledge of Logistics Operation.
• Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
• Knowledge of regulatory requirements and industry best practices related to Logistics operations.
• Ability to collaborate effectively with other departments and branches.
• Strong problem-solving and decision-making skills.

Perks & Benefits

• Company trips
• Medical insurance
• Personal development opportunities

職責：

• 及時管理大量呼入和呼出電話。
• 處理不同的詢問時遵循溝通「腳本」。
• 確定客戶的需求、澄清資訊、研究每個問題並提供解決方案和/或替代方案。
• 當產品出現時，主動追加銷售。
• 透過加倍努力建立可持續的關係並吸引客戶。
• 以易於理解的方式將所有對話記錄保存在我們的呼叫中心資料庫中。
• 參加教育研討會以提高知識和績效水準。
• 滿足個人/團隊的定性和定量目標。

• 工作職責：

• 管理和執行客戶服務櫃檯的日常運作。

• 管理並完成所有 TTMC 患者和客戶的註冊，即限制檢查等。

• 管理日常預約並準備必要的文件，例如總帳、表格等。

• 處理患者或客戶透過各種管道提出的所有詢問，例如面對面、電話、電子郵件或 WhatsApp。

• 管理層分配的任何其他任務。

要求：

• 以前擔任客戶支援角色的經驗。
• 超額完成配額的記錄。
• 良好的電話和口頭溝通技巧以及積極傾聽。
• 熟悉CRM系統和實踐。
• 以客戶為中心並適應不同的性格類型。
• 能夠同時處理多項任務、設定優先順序並有效管理時間。

津貼和福利

• 門診和住院醫療保險覆蓋員工和家庭
• 年增量
• 績效獎金
• 年假
• 職涯發展機會
• 辦公時間（不輪班）
• 公司員工參與計劃（年度晚宴/公司旅行）

工作職責：-

• 全面負責後勤部相關事宜。
• 管理物流運作並協調所有運輸/交付相關活動。
• 負責確保貨物及時從港口到倉庫清關、地點之間庫存的內部轉移以及陳舊庫存的清關。
• 監控貨物流動並確保所有貨物按時交付。
• 檢查、驗證和確認來自中國的貨運單據。
• 更新和維護運輸時間表。
• 簽發LOA/LOI函給航運公司。
• 準備產品成本會計。
• 物流發票檢查和編碼（SST、內陸和貨運）。
• 密切跟進保險索賠和貨物交付狀態。
• 發出轉移通知/轉移指令。
• 可能不時分配的任何新任務

工作要求：-

• 物流或相關領域的學士或文憑。
• 擁有豐富擔任物流主管或類似職位的經驗。
• 具有豐富的物流操作知識。
• 強大的專案管理技能，能夠同時確定優先順序並管理多個專案。
• 了解與物流運營相關的監管要求和行業最佳實踐。
• 能夠與其他部門和分支機構有效協作。
• 強大的解決問題和決策能力。

津貼和福利

• 公司旅行
• 醫療保險
• 個人發展機會

角色和責任；

協助有效管理客戶關係，制定和執行提高客戶參與度和保留率、增加銷售並增強整體客戶體驗的策略。

工作範圍;

• 協助制定和執行公司整體CRM策略。-年度規劃。

-資料管理

• 管理客戶數據，確保 CRM 系統中的數據準確且最新。
• 管理會員聯絡資訊、購買歷史和行為、保固和偏好。
• 根據人口統計、購買行為和旅行偏好對客戶進行細分，這可用於個人化行銷和溝通工作。

-報告與分析

• 建立和維護報表來分析客戶資料並為 CRM 團隊提供見解。
• 分析銷售數據以識別趨勢，例如熱門產品線或旅遊旺季，這可以為未來的營銷和銷售策略提供資訊（參考第一 - CRM規劃）
• 分析數據以確保促銷/行銷活動的有效性。

-客戶服務

• 為客戶提供高品質和支持，回答他們的問題並解決他們可能遇到的任何問題。
• 及時有效解決客戶的投訴，提供優質的客戶服務。
• 提高會員滿意度。

-回饋收集

• 透過調查或其他方式收集客戶/會員的回饋，以確定需要改進的領域並了解客戶滿意度。這些資訊可用於改善產品供應和客戶服務。

-溝通和活動

• 透過簡訊、whatsapp、電子郵件、直郵和其他管道管理與客戶的溝通（指許多管道，例如 FB、instagram、tiktok 等中的影片）
• 規劃和執行針對特定客戶/會員群體的「行銷」活動以及所需的特定季節性活動/活動計畫。

- 忠誠度計劃

• 協助設計和實施忠誠度計劃，以獎勵和留住客戶，例如提供折扣、免費行李、重複購買的免費禮品等。
• 探索與其他公司合作的可能性，建立夥伴關係，讓會員享受其他公司的好處，作為其忠誠度計畫獎勵的一部分。

- 任何其他分配的臨時項目。

要求和資格；

• 至少 2 年相關/CRM 管理和行銷經驗（客戶保留/忠誠度）
• 良好的溝通能力（最好能說普通話、英語和馬來語）

津貼和福利

• 獎金
• 年假
• 公司旅行
• 醫療索賠
• 醫療保險
• 公積金繳款
• Socso 和 EIS 貢獻

About Target Media Malaysia

Target Media Malaysia is a media owner company that focuses on indoor elevator media. Also a SEA subsidiary of Focus Media Group, based in Shanghai China. Focus Media is the first and also the largest offline advidising China. Focus Media is the first and also the largest offline advidising solution goer int. the partner of choice for the national leading brands by helping them connect with consumers and embrace data across a host of multi-platform inner-building channels. Our group offers comprehensive audience coverage 來自these countries. Focus Media Group has now expanded its ads networking into Southeast Asia, covering more than 30 cities, owning more than 84,000 sets of media assets across 6 countries (Korea, Indonesia, Hapong K. Shaisia, Hapore K.

About the job

Job Purpose:

• The goal is to develop new potential clients and maintain existing advertising customers, promote elevator media cooperation, and assist customers to achieve brand growth;
• Be able to clarify and understand customer needs, own basic marketing analysis, strategic planning and proposal pitching, and be able to continue grow and willing to learn especially in the media industry;
• Continuously develop new customers and maintain long term stable customer relationships;
• Complete the promotion of each project cooperation with the customer, and cooperate with the internal and customer to achieve their marketing aim with company's elevator media resources;
• Strictly abide by the sales system, be honest, pragmatic and diligent;

Job Requirements:

• Malaysia Citizen with 1-2 years of experience in related media fields preferred
• Fresh graduates are welcome to apply, possess at least a Bachelor's Degree in Marketing/Mass Communications/Media or equivalent
• Good understanding of marketing concepts, strategies and best practices
• Good organizational, planning and interpersonal skills
• Adaptability and ability to juggle multiple projects
• Willing to travel

關於Target Media Malaysia

Target Media Malaysia 是一家專注於室內電梯媒體的媒體公司，也是分眾傳媒集團的東南亞公司，總部位於中國上海。分眾傳媒是梯媒創始公司，也是目前最大的離線廣告供應商。我們的目標是成為國內領先品牌的首選合作夥伴，幫助品牌與終端消費者建立密切的聯繫。我們的媒體資源提供來自中國和東南亞國家的核心商業區、辦公室、住宅區和購物中心的全面觀眾覆蓋。分眾傳媒集團現已將廣告網路擴展至東南亞，在6個國家涵蓋30多個城市(韓國、印尼、香港、新加坡、泰國、馬來西亞)，共擁有超過84,000套媒體點位。

職位:行銷專員

職位描述

● 目標開拓與維繫廣告客戶，達成電梯媒體合作，達成品牌成長;
● 能明確且洞悉客戶需求，具備基礎行銷分析能力，策略規劃能力及提案能力，並

能持續在行銷領域學習;
● 不斷開拓新客戶，維繫穩定客戶關係;
● 完成客戶每一個專案合作的落地推進，內部和客戶方的流程配合;
● 嚴守銷售制度，做到誠信、務實、勤奮;

任職資格:
● 馬來西亞公民，擁有1-2年相關領域經驗者優先。
● 歡迎應屆畢業生申請，至少擁有行銷/大眾傳播學士學位或同等學歷。 ● 對行銷理念、策略和最佳實務有很好的理解。
● 良好的組織、計畫和人際溝通能力。
● 適應性和兼顧多個專案的能力。
● 願意出差。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 休閒著裝要求
• 醫療保險

About Target Media Malaysia 

Target Media Malaysia is a media owner company that focuses on indoor elevator media. Also a SEA subsidiary of Focus Media Group, based in Shanghai China. Focus Media is the first and also the largest offline advertising solution provider in China. Our goal is to be the partner of choice for the national leading brands by helping them connect with consumers and embrace data across a host of multi-platform inner-building channels. Our group offers comprehensive audience coverage from core business districts, office buildings, residential areas and shopping malls in these countries. Focus Media Group has now expanded its ads networking into Southeast Asia, covering more than 30 cities, owning more than 84,000 sets of media assets across 6 countries (Korea, Indonesia, Hong Kong, Singapore, Thailand, Malaysia). 

About the job 

Job Purpose: 

• The goal is to develop new potential clients and maintain existing advertising customers, promote elevator media cooperation, and assist customers to achieve brand growth;
• Be able to clarify and understand customer needs, own basic marketing analysis, strategic planning and proposal pitching, and be able to continue grow and willing to learn especially in the media industry;
• Continuously develop new customers and maintain long term stable customer relationships;
• Complete the promotion of each project cooperation with the customer, and cooperate with the internal and customer to achieve their marketing aim with company’s elevator media resources;
• Strictly abide by the sales system, be honest, pragmatic and diligent;

Job Requirements:

• Malaysia Citizen with 1-2 years of experience in related media fields preferred
• Fresh graduates are welcome to apply, possess at least a Bachelor’s Degree in Marketing/Mass Communications/Media or equivalent
• Good understanding of marketing concepts, strategies and best practices
• Good organizational, planning and interpersonal skills
• Adaptability and ability to juggle multiple projects
• Willing to travel 

关于 Target Media Malaysia

Target Media Malaysia 是一家专注于室内电梯媒体的媒体公司，也是分众传媒集团的东南亚 公司，总部位于中国上海。分众传媒是梯媒创始公司，也是目前最大的线下广告供应商。我们 的目标是成为国内领先品牌的首选合作伙伴，帮助品牌与终端消费者建立密切的联系。我们的 媒体资源提供来自中国和东南亚国家的核心商业区、写字楼、住宅区和购物中心的全面观众覆 盖。 分众传媒集团现已将广告网络扩展至东南亚，在6个国家覆盖30多个城市(韩国、印度尼西 亚、香港、新加坡、泰国、马来西亚)，共拥有超过84,000套媒体点位。 

岗位:营销专员 

职位描述 

●  目标开拓和维系广告客户，达成电梯媒体合作，达成品牌增长; 
●  能明确和洞悉客户需求，具备基础市场营销分析能力，策略策划能力及提案能力，并 

能持续在营销领域学习; 
●  不断开拓新客户，维系稳定客户关系; 
●  完成客户每一个项目合作的落地推进，内部和客户方的流程配合; 
●  严格遵守销售制度，做到诚信、务实、勤奋; 

任职资格:
● 马来西亚公民，拥有1-2年相关领域经验者优先。
● 欢迎应届毕业生申请，至少拥有市场营销/大众传播学士学位或同等学历。 ● 对营销理念、策略和最佳实践有很好的理解。
● 良好的组织、计划和人际交往能力。
● 适应性和兼顾多个项目的能力。
● 愿意出差。 

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Central location
• Casual dress code
• Medical insurance

• 6 months contract role (renewable)
• Work Location: Kerinchi, Bangsar
• Work shift rotation: morning, noon, midnight

Job Responsibilities:

• Build rapport and long term relationships with Clients while providing excellent customer service standards.
• Create shipment booking arrangements
• Entertain customer's enquiries on product & services
• Collaborate well with Sales & Operation teams.
• Manage multiple customer contact channels: (Inbound/ outbound calls, Emails, Live Chats, Social Media Platforms , and etc)
• Achieve monthly KPI of dates arranged & waiting time.
• Manage and update list of Clients assigned regularly and promptly.
• Handle High profile customers.
• To liase with product team to improve operational workflow.
• To provide general operational and sales support.

Job Requirements :

• Candidate must possess at least a Degree, any field.
• Fresh graduates are also encouraged to apply.
• 1 - 2 years experience in Customer Service will be an added advantage
• Required skill(s): Call Center background, Customer Service, Coordinating Skill.
• Possess excellent verbal and written communication skills in English.
• Result driven and works well with KPI.
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
• Possess own transport

Please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidate shall be notified

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal development opportunities

A luxury brand in TRX outlet is currently looking for Retail Sales Executive (Watch Retail)

Job Responsibilities:

- Present, promote and sell products/services using solid arguments to existing and prospective customers.

- Establish, develop and maintain positive business and customer relationships '- Be knowledgeable about the product

- Negotiate prices and terms and prepare sales agreements '- Collaborate with colleagues in many different sectors

- Maintain contact lists and follow up with customers to continue relationships

Requirements:

- Customer service skills to listen to the concerns of a customer and be able to address their needs

- Interpersonal skills to work with a wide variety of people each day, build relationships and network

- Excellent selling, communication and negotiation skills

Location :

1. The Exchange TRX
2. Mid Valley
3. IOI City Mall

Benefit :

• Medical Benefit 
• Compassionate Leave
• Performance Bonus
• EPF / Socso / EIS

• 6 個月合約職位（可續約）
• 工作地點：孟沙Kerinchi
• 輪班制：上午、中午、午夜

工作職責：

• 與客戶建立融洽的長期關係，同時提供卓越的客戶服務標準。
• 建立貨運預訂安排
• 接待客戶對產品和服務的詢問
• 與銷售和營運團隊良好合作。
• 管理多個客戶聯絡管道：（來電/呼出電話、電子郵件、即時聊天、社群媒體平台等）
• 實現安排日期和等待時間的每月 KPI。
• 定期及時管理和更新分配的客戶名單。
• 處理高知名度的客戶。
• 與產品團隊聯絡以改善作業流程。
• 提供一般營運和銷售支援。

工作要求 ：

• 候選人必須至少擁有任何領域的學位。
• 也鼓勵應屆畢業生申請。
• 1 - 2 年客戶服務經驗將是額外的優勢
• 所需技能：呼叫中心背景、客戶服務、協調技能。
• 擁有優秀的英語口頭和書面溝通能力。
• 以結果為導向，與 KPI 配合良好。
• 能夠輕鬆地使用不同的溝通方式進行聯絡工作（主要是電話）
• 擁有自己的交通工具

請攜帶您的完整履歷進行申請

履歷箱：lifework.sun@gmail.com

僅通知入圍候選人

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 醫療保險
• 個人發展機會

TRX 分店的一個奢侈品牌目前正在尋找零售銷售主管

工作職責：

- 使用可靠的論點向現有和潛在客戶展示、推廣和銷售產品/服務。

- 建立、發展和維持積極的業務和客戶關係'- 了解產品

- 談判價格和條款並準備銷售協議'- 與許多不同部門的同事合作

- 維護聯絡人清單並跟進客戶以維持關係

要求：

- 兩年或以上類似行業的銷售經驗

- 客戶服務技能，傾聽客戶的疑慮並能夠滿足他們的需求

- 每天與各種各樣的人合作、建立關係和人脈的人際交往能力

- 優秀的銷售、溝通和談判技巧

- 最低文憑或同等學歷

-環境優美。

工作職責：

• 透過電話、電子郵件、線上聊天等方式與客戶溝通，解決他們的疑問、提供支援並提供建議
• 追蹤並記錄客戶查詢、問題和投訴，確保及時解決和滿意的解決方案
• 與營運和技術支援部門等內部團隊合作，解決客戶問題並提高客戶滿意度

工作要求：

• 至少 SPM 畢業生並能講普通話
• 有客服經驗者優先，歡迎應屆畢業生

津貼和福利

• AWS、醫療福利、激勵

Job Responsibilities:

• Communicate with customers via phone, email, online chat, etc., to address their inquiries, provide support, and offer advice
• Track and record customer queries, issues, and complaints, ensuring timely resolution and satisfactory solutions
• Collaborate with internal teams such as operations and technical support departments to resolve customer issues and enhance customer satisfaction

Job Requirements:

• Minimum SPM graduate and capable with Mandarin speaking
• Preferably experienced in customer service line, fresh graduates are welcome

Perks & Benefits

• AWS, Medical Benefits, Incentive

• 6 months contract role (renewable)
• Work Location: Kerinchi, Bangsar
• Work shift rotation: morning, noon, midnight

Job Responsibilities:

• Build rapport and long term relationships with Clients while providing excellent customer service standards.
• Create shipment booking arrangements
• Entertain customer's enquiries on product & services
• Collaborate well with Sales & Operation teams.
• Manage multiple customer contact channels: (Inbound/ outbound calls, Emails, Live Chats, Social Media Platforms , and etc)
• Achieve monthly KPI of dates arranged & waiting time.
• Manage and update list of Clients assigned regularly and promptly.
• Handle High profile customers.
• To liase with product team to improve operational workflow.
• To provide general operational and sales support.

Job Requirements :

• Candidate must possess at least a Diploma, Advanced/Degree, any field.
• Fresh graduates are also encouraged to apply.
• 1 - 2 years experience in Customer Service will be an added advantage
• Required skill(s): Call Center background, Customer Service, Coordinating Skill.
• Possess excellent verbal and written communication skills in English.
• Result driven and works well with KPI.
• Comfortable working with different modes of communication for liaison work (Primarily Phone)
• Possess own transport

Please apply with your comprehensive resume

Resume box: lifework.sun@gmail.com

Only shortlisted candidate shall be notified

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal development opportunities

• 6 個月合約職位（可續約）
• 工作地點：孟沙Kerinchi
• 輪班制：上午、中午、午夜

工作職責：

• 與客戶建立融洽的長期關係，同時提供卓越的客戶服務標準。
• 建立貨運預訂安排
• 接待客戶對產品和服務的詢問
• 與銷售和營運團隊良好合作。
• 管理多個客戶聯絡管道：（來電/呼出電話、電子郵件、即時聊天、社群媒體平台等）
• 實現安排日期和等待時間的每月 KPI。
• 定期及時管理和更新分配的客戶名單。
• 處理高知名度的客戶。
• 與產品團隊聯絡以改善作業流程。
• 提供一般營運和銷售支援。

工作要求 ：

• 候選人必須至少擁有任何領域的文憑、高級/學位。
• 也鼓勵應屆畢業生申請。
• 1 - 2 年客戶服務經驗將是額外的優勢
• 所需技能：呼叫中心背景、客戶服務、協調技能。
• 擁有優秀的英語口頭和書面溝通能力。
• 以結果為導向，與 KPI 配合良好。
• 能夠輕鬆地使用不同的溝通方式進行聯絡工作（主要是電話）
• 擁有自己的交通工具

請攜帶您的完整履歷進行申請

履歷箱：lifework.sun@gmail.com

僅通知入圍候選人

津貼和福利

• 佣金和獎金
• 附近的公共交通
• 醫療保險
• 個人發展機會

• Jalan Mayang Seri, Kuala Lumpur
• 5 working days
• Up to RM 4800
• Min SPM

Job Responsibilities:

• Identifying and resolving customers concerns, complaints or issues effectively and efficiently
• Manage inbound and outbound calls in a timely manner

Requirements:

• Qualification: Min SPM
• Able to liaise with Mandarin speaking counterpart
• Minimum 1 year related working experience

If interested, please send your resume or Whatsapp to 0187633119

Perks & Benefits

• Personal leave
• EPF
• SOCSO