Reporting & Analytics Analyst - Hybrid - Mexico City
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
As a Reporting & Analytics Analyst at ICON, you will transform operational and business data into meaningful insights and reports that support decision-making across the organisation.
What You Will Do
Your role will involve delivering TA and HR operations work to a high standard, working closely with your team and stakeholders.
Key Responsibilities Include
- Developing, maintaining, and automating standard and ad hoc reports and dashboards using approved tools and data sources.
- Analyzing operational, HR, or recruitment delivery data to identify trends, variances, and opportunities for improvement.
- Partnering with business stakeholders to understand reporting needs and translate them into clear analytical outputs.
- Ensuring data accuracy, consistency, and integrity through validation checks and close collaboration with data owners.
- Documenting reporting processes, definitions, and methodologies to support transparency and repeatability.
- Contributing to the enhancement of analytics capabilities, including new metrics, visualizations, and self-service tools.
Your Profile
Required qualifications and experience:
- Bachelor's degree in data analytics, statistics, business administration, human resources, or a related field, or equivalent experience.
- Experience in reporting, business intelligence, or data analysis, preferably within CRO, pharma, or a similar environment.
- Proficiency with Excel is a must and experience with BI or data visualization tools is a nice to have (e.g., Power BI, Tableau, or similar).
- Strong analytical and problem-solving skills, with the ability to interpret data and communicate insights clearly.
- High attention to detail and commitment to data quality and consistency.
- Good stakeholder management and communication skills, with a collaborative, service-oriented approach.
What ICON Can Offer You
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our Benefits Examples Include
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
MX
