Peek is looking for a Product Designer to help craft thoughtful, user-first experiences across our Peek, ACME, and Connect&GO brands - powering experiences for tour and activity operators, museums, theme parks, and cultural attractions worldwide. You'll join a small, hands-on design team where your work helps shape our products. In this role, you'll own meaningful features end-to-end. You'll partner closely with PMs and engineers to make complex workflows feel intuitive, and turn them into delightful, craft-focused interfaces.
Who You Are
- Curious learner. You seek context, ask "why," and build a real understanding of users, product, and business.
- Outcome-driven. You ship, learn, and iterate, and treat constraints as fuel.
- Collaborative and candid. You invite critique, give feedback early, and communicate clearly with the team.
- Empathetic. You advocate for the user and consider accessibility and inclusion in your work.
- High ownership. You spot problems, propose solutions, and follow through.
- Craft-minded. The tiny details matter to you - not for aesthetics alone, but because they reduce friction and build trust.
What You'll Do
- Own design for features across B2B and B2C surfaces - framing problems, designing solutions, and shipping polished work with PM and engineering.
- Translate workflows and data into intuitive, accessible flows.
- Build prototypes, run user interviews and usability tests, and use both qualitative and quantitative insights to guide iteration.
- Use AI-enhanced tools to move faster and go deeper, for research synthesis, ideation, or prototype generation.
- Contribute to our design system and reusable patterns, balancing brand differentiation with platform consistency across our brands.
Skills You Already Possess:
- 3+ years of experience in product or UX design, ideally on B2B, SaaS, or operational platforms.
- Strong proficiency in Figma and other design/prototyping tools.
- Hands-on experience using AI tools in your day-to-day workflows.
- A track record of using research to guide decisions.
- Excellent communication and storytelling skills - you bring clarity to ambiguity and unite stakeholders around a vision.
- Strong organizational skills - you juggle multiple projects in short turnarounds without sacrificing quality.
- Portfolio that demonstrates problem-solving, systems thinking, and effective execution across real-world products.
Nice to Haves:
- Familiarity with HTML/CSS or front-end handoff workflows.
- Background in travel, scheduling, or service marketplaces.
Your Portfolio: Show us what you've got - sketches, prototypes, research, or a full portfolio. We would love to see how you define problems, explore solutions, and bring clarity to complex challenges.
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