Virtual Assistant

Bilingual Property Management Virtual Assistant

Location: Remote — Mexico

Schedule: Part-Time | 20–25 hours/week | Monday–Friday | PST business hours

Overview

We’re looking for a Bilingual Property Management Virtual Assistant to support the day-to-day operations of a growing U.S. residential property portfolio. This role combines tenant and vendor communication, leasing support, administrative coordination, and basic property marketing.

You’ll serve as a key point of contact while helping keep property operations organized and responsive. This is a great opportunity for someone with hands-on U.S. property management or residential leasing experience who wants to take ownership and grow into broader responsibilities over time.

Key Responsibilities

• Manage tenant and vendor communication across phone, email, text, and property portals.
• Coordinate maintenance requests, scheduling, follow-ups, and escalation of urgent issues.
• Post rental listings, respond to prospective tenant inquiries, provide property information, and coordinate showings.
• Maintain accurate tenant, property, owner, vendor, and lease documentation.
• Support daily administrative tasks using Google Workspace, Microsoft Word, and Excel.
• Create and edit basic property marketing content, including walkthrough videos, Reels, and promotional posts using Canva and CapCut.
• Conduct rental market research, vendor and product research, and occasional calendar coordination.

Requirements

• 1+ years of direct experience supporting U.S. property management or residential leasing operations.
• Fluent written and spoken English and Spanish.
• Experience handling tenant, vendor, or leasing-related communication.
• Proficiency with Google Workspace and Microsoft Office.
• Comfortable using or learning communication platforms such as OpenPhone/QUO.
• Working knowledge of Canva and CapCut for basic content creation and video editing.
• Comfortable using AI tools such as ChatGPT, Gemini, or Claude to improve productivity and research.

Why Join

Join a growing U.S. real estate operation where you can take ownership of meaningful day-to-day responsibilities, contribute ideas, expand your scope, and build toward long-term growth.