Job Description
- Client Relationship Management: Serve as the main point of contact for clients, especially Tier 1/Corporate accounts, ensuring timely communication on campaign status and plans.
- Performance Tracking & Reporting: Monitor, report, and review campaign progress, providing detailed weekly/monthly updates to management and recurring reports to customers.
- Renewal & Contract Management: Proactively engage with existing consumers to discuss renewal opportunities and manage new contract agreements.
- Sales Lead Verification: Conduct cold/warm calling to verify potential buyer leads from marketing campaigns (e.g., Facebook/Company Websites) before internal distribution, ensuring accuracy of information.
- Client Onboarding Support: Execute onboarding for new consumers, handling inquiries and assisting overseas clients by coordinating with internal teams.
- Data Management: Accurately record and maintain all campaign and communication status data.
- Language Skills (Compulsory): Excellent command of Cantonese and Mandarin to liaise with overseas consumers (Hong Kong, China). Proficiency in English is also required.
- Software Proficiency: Knowledge in all Microsoft Office applications, especially PowerPoint and Excel.
- Communication & People Skills: Excellent communication skills for internal and external liaison, with the ability to provide clear goals and guidance to various stakeholders.
- Education: Degree/Diploma in a business-related field.
- Industry Experience: Experience in Real estate and/or Website/listing portal account management.
- Technical Skills: Experience with Salesforce and Tableau.
- Additional Experience: Project Management experience and interest in AI.
Apply Link: https://jobs.persolmalaysia.com/detail/38636?apply_id=38636&utm_source=jobstore&utm_medium=sponsored
Contact Email: Joey.Leong@persolapac.com
Perks & Benefits
- Personal leave
- Open culture
- Personal development opportunities
Job Location
Kuala Lumpur
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