In this role, you will become part of the Performance Excellence Pillar. The role is intended to work on Quality escape, RCA, KPI, and strategic prediction by analyzing data countries/clusters. You will have the opportunity to lead continuous improvement projects, according to the requirements, and deliver the expected business impacts. You will be working closely with Process Engineers, BAU Leads, Transformation on compliance-related initiatives and local projects.
- Analyze and identify areas for improvement in BAU (Business as Usual) processes and drive convergence of processes and tools
- Identify and implement solutions that translate into standardization and process efficiency while balancing local BAU needs
- Evaluate, develop, and implement policies and procedures, mapping business processes, capturing and sharing best practices between the respective countries and regions
- Facilitate and organize improvement and problem-solving workshops, brainstorming with stream members
- Work with metrics and data to identify improvement opportunities, delivering data-driven analysis and business cases
- Cooperate with Global Enablement, Governance, Process Owners, and Operations leaders to ensure we maintain high-quality deliverables and our delivery standards are met or exceeded.
- Utilize the AI concept to streamline the process to gain the operation efficient.
