Warehouse Manager / Assistant Manager

Job Summary

The Warehouse Manager is responsible for the overall leadership, strategic planning, and

operational management of warehouse functions. This role ensures efficient, accurate,

and cost-effective warehouse operations while maintaining high service standards and

supporting business growth. The position plays a key role in driving process

improvements, optimizing inventory management, and leading the warehouse team to

achieve organizational objectives.

Responsibilities

Leadership & Team Management

• Lead, manage, and develop the warehouse team to achieve high performance and
• operational excellence.
• Provide coaching, training, and performance management to ensure continuous
• staff development.
• Foster a positive, accountable, and safety-focused working environment.

Warehouse Operations Management

• Oversee all daily warehouse operations including receiving, storage, picking, packing, and distribution.
• Ensure smooth coordination of inbound and outbound logistics activities.
• Monitor operational performance and implement improvements to enhance efficiency and productivity.

Inventory Control & Planning

• Ensure high accuracy of inventory records and implement robust inventory control procedures.
• Monitor stock levels and collaborate with Sales and Procurement teams for demand planning and replenishment.
• Conduct periodic and random stock audits to maintain inventory integrity.

Process Improvement & Strategy

• Develop, review, and enhance warehouse SOPs, workflows, and systems to optimize operations.
• Drive continuous improvement initiatives to reduce costs, improve turnaround time, and increase efficiency.
• Identify opportunities for automation, system improvements, and best practices.

Logistics & Stakeholder Coordination

• Liaise with transporters, forwarders, and third-party logistics providers to ensure timely and quality delivery.
• Collaborate with internal departments (Sales, Procurement, Finance) to align operational goals.
• Ensure customer satisfaction through effective coordination and service delivery.

Reporting & Compliance

• Prepare and present monthly and quarterly reports on warehouse performance,
• inventory status, and KPIs to Management.
• Ensure compliance with company policies, safety regulations, and legal requirements.
• Maintain proper housekeeping and enforce workplace safety standards.

Ad-hoc Responsibilities

• Undertake additional duties and strategic projects as assigned by Management.

Key Requirements

• Diploma or Degree in Warehouse Management, Logistics, Business Administration, or related field.
• Minimum 5–8 years of relevant warehouse experience, with at least 2–3 years in a managerial or supervisory role.
• Proven leadership experience in managing warehouse operations and teams.
• Strong knowledge of inventory management, logistics, and warehouse best practices.
• Excellent communication skills in English and Malay (written and spoken).
• Proficient in Microsoft Office, especially Excel (data analysis/reporting).
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work under pressure and manage multiple priorities effectively.

Perks & Benefits

• Commission and bonus
• Personal development opportunities
• 5 working days.
• • Able to start work immediately will be an advantage.