Job Summary & Purpose:
Responsible for ensuring that all products and manufacturing processes meet established quality standards, regulatory requirements, and customer specifications. The role supports the implementation and maintenance of the Quality Management System (QMS), conducts inspections and audits, and works closely with production teams to drive continuous quality improvement.
Monitor product quality from raw materials to finished goods, ensuring compliance and resolving quality issues through corrective actions
Key Responsibilities
1. Quality Management System (QMS)
- Assist in implementing and maintaining the Quality Management System (QMS). Ensure all SOPs, procedures, and quality documents are properly controlled and updated. Support internal and external audits (customer, certification, regulatory). Ensure compliance with company standards, regulatory requirements, and customer specifications
2. Product & Process Quality Control
- Conduct inspections on raw materials, in-process products, and finished goods. Monitor production processes to ensure consistent quality output. Identify defects, non-conformities, and deviations from standards
3. Issue Management & Continuous Improvement
- Investigate quality issues and perform root cause analysis. Implement corrective and preventive actions. Work with production teams to improve processes and reduce defects. Analyse quality data and prepare reports for improvement actions
4. Audits & Compliance
- Conduct internal audits and support external/customer audits. Ensure compliance with standards. Maintain proper documentation and audit records
5. Documentation & Reporting
- Maintain quality records, inspection reports, and traceability documentation. Prepare quality reports, KPIs, and analysis for management review. Ensure proper documentation of non-conformance and corrective actions
6. Cross-functional Collaboration
- Work closely with production, engineering, and supply chain teams. Provide quality-related training and guidance to operators. Support new product introduction and process validation
Skills & Competencies
- Knowledge of Quality Management Systems (QMS)
- Strong analytical and problem-solving skills
- Familiarity with quality tools (SPC, 5 Why, Fishbone, FMEA)
- Good communication and teamwork skills
- Attention to detail and strong documentation skills
- Ability to work in a fast-paced manufacturing environment
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Salary, Benefits & Progression Opportunities
- Competitive salary (based on experience and qualifications)
- Performance bonus and annual increment
- Medical and insurance coverage
- Training and development opportunities.
