Position Summary
Reporting to the Manager, Data Consulting, the Data Consultant will have a wide range of duties; all of which are in the spirit of ensuring customer success through the successful execution of the client data and onboarding. As part of Assent’s Data Consulting department, the Data Consultant will play an integral role in managing client data and decisions in the Assent Platform.
Key Requirements & Responsibilities
Participate in Implementation kickoff to set data best practices and data workshop requirements
Conduct data workshops;
Transform, reform, and adapt client data to meet best practices;
Conduct data consultation calls with account team members and clients;
Hold a “book” of assigned accounts - be responsible for knowledge related to these accounts
Ensure timely communication and responsiveness to external and internal stakeholders
Collaborate with other PS departments to continually improve and enhance processes
Submit tickets for assigned accounts;
Communicate directly with clients regarding progress, status, timelines, and questions;
Assist in Data Operations responsibilities when needed;
Responsible for all tasks in regards to data;
Communicate, track, and present KPIs/metrics, issues, and status to stakeholders;
Analyze, review, and report on client data using SQL data tools;
Consult client on best data practices
Being a power-user of Assent products;
Collaborate and work with DMT on custom tickets;
Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.
This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.
