Human Resources Coordinator

The Human Resources Coordinator is responsible for supporting the day-to-day operations of the Human Resources Department, including recruitment, onboarding, employee relations, training coordination, HR administration, and employee records management. The role ensures compliance with company policies and labor regulations while providing efficient HR support to employees and management.

Key Responsibilities

Recruitment & Selection

• Coordinate recruitment activities, including job postings, candidate sourcing, interview scheduling, and follow-ups.
• Screen resumes and assist hiring managers in the recruitment process.
• Conduct reference checks and prepare employment-related documentation.
• Coordinate pre-employment requirements, including medical examinations and background checks.
• Maintain recruitment records and hiring reports.

Onboarding & Offboarding

• Coordinate employee onboarding and orientation programs.
• Prepare employment contracts, offer letters, and onboarding documentation.
• Ensure new hires complete all required forms and documentation.
• Manage employee exit procedures, including clearance processes and exit interviews.
• Update employee records for new hires, transfers, promotions, and resignations.

HR Administration

• Maintain accurate and confidential employee records and HR databases.
• Monitor employee attendance, leave records, and probation confirmations.
• Prepare HR letters, memos, and employment-related correspondence.
• Assist with payroll-related documentation and employee data updates.
• Ensure proper filing and document retention in accordance with company policies.

Employee Relations

• Serve as a point of contact for employee inquiries regarding HR policies and procedures.
• Support employee engagement and welfare initiatives.
• Assist in handling employee concerns and disciplinary matters.
• Promote positive employee relations and workplace culture.

Training & Development

• Coordinate internal and external training programs.
• Maintain training records and attendance reports.
• Assist in identifying training needs and tracking employee development activities.
• Support compliance and mandatory training initiatives.

Compliance & Policy Administration

• Ensure compliance with labor laws, company policies, and employment regulations.
• Assist in HR audits and compliance reviews.
• Maintain confidentiality of employee information and HR records.
• Support the implementation and communication of HR policies and procedures.

Reporting & Documentation

• Prepare HR reports, including recruitment, turnover, attendance, and training reports.
• Monitor employee probation periods and contract renewals.
• Support departmental projects and continuous improvement initiatives.
• Assist in preparing monthly HR metrics and management reports.

Requirements

• Diploma or Bachelor's Degree in Human Resources, Business Administration, Hospitality Management, or a related field.
• Minimum 1–3 years of experience in Human Resources or Administration.
• Knowledge of employment laws and HR best practices.
• Proficient in Microsoft Office applications and HR systems.
• Strong organizational, administrative, and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information professionally.

Key Performance Indicators (KPIs)

• Time-to-Fill Vacancies
• Recruitment and Onboarding Efficiency
• Accuracy of Employee Records and Documentation
• Timeliness of HR Reports and Administrative Tasks
• Training Completion Rates
• Employee Satisfaction and Service Support
• Compliance with Company Policies and Labor Regulations
• HR Audit and Documentation Accuracy

• Birthday Leave
• Marriage Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Free duty meals