Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Automated Testing
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
Responsible for executing and maintaining manual test activities across Integration, System, and End-to-End testing with a strong focus on Salesforce functional testing. The role involves defect analysis, regression testing, test data management, and close collaboration with automation teams to ensure high-quality software delivery.
Job Responsibilities
- Set up, execute, and maintain manual test scripts for Integration (API), System, and End-to-End testing across multiple environments
- Perform root cause analysis, log and retest defects, and update test cases
- Manage test data required for test execution
- Maintain and execute regression test suites
- Collaborate with test automation teams to identify regression scenarios for automation
- Conduct peer reviews of test cases and results
Technical Skills
- Knowledge of software testing methodologies (ISTQB)
- Experience in Salesforce Functional Manual Testing (Marketing, Sales, and Service Clouds)
- Strong expertise in manual testing including System, Integration, and Acceptance Testing
Optional / Preferred Skills
- Experience with TOSCA test automation
- Ability to develop and maintain test cases using TOSCA
- Hands-on experience in API testing using tools such as SoapUI, Postman, and Swagger, 15 years full time education