DepartmentTechnical
Reporting ToTechnical Manager
Base LocationBangalore
Experience Required8+ years of experience in the Audio Visual industry, in Pre-Sales and Post-Sales support
Education QualificationBachelors of engineering or similar educational qualification
Employment TypeFull-time
About The Role
Kramer Electronics India is looking for an Application Engineer based out of Bangalore. We are looking for an 8+ years experienced professional who has a deep understanding of AV technologies and has handled product support.
Responsibilities – Pre-Sales
- Responsible for addressing product queries and enquiries, and product support
- Responsible for providing AV design solutions with the company's product portfolio to customers, dealers, consultants and the internal sales team
- Liaising with the HQ technical support team for new product updates, product information, etc
- Delivering trainings on products and technology to dealers/channel partners in the region
Responsibilities – Post-Sales
- Providing after-sales support in terms of product information, troubleshooting, onsite support and online support
- Liaising with the Service team to ensure faster response time and resolution of any open issues for the region
Requirements And Qualifications
- Should have a minimum of 8+ years experience in the Audio Visual industry in Pre-Sales and Post-Sales support
- Education Qualification: Bachelors of engineering or similar educational qualification
- Should be well versed and updated on the latest technologies in the Audio Visual domain
- Should be well versed with networking technologies., Certifications like CTS, CCNA preferred
- Should have good communication skills
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