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Application Support Engineer

Accenture in India

3.6
2,693 reviews
Accenture in India
Job Type   /   Job Level
Full-time   /   Others/Any
Job Location
Pune Division, Maharashtra, India
Salary Range
INR 65,000 - INR 110,000 (Monthly)
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Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Selenium

Good to have skills : NA

Minimum 12 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As Sr. Quality Engineering Lead, you are responsible for end-to-end quality ownership across E&D deliverables, ensuring that Testing processes are followed, planned and executed effectively, and automation assets meet quality standards. The role drives risk-based, shift left, component, functional testing, in-sprint automation, and release confidence through measurable quality outcomes and strong stakeholder partnership.

Roles & Responsibilities:

Quality Strategy & Planning

  • Own the E&D test strategy across functional, integration, regression, and end-to-end validation
  • Create and maintain test plans, test cases, and execution approach aligned to sprint/release cadence.
  • Apply: automate high-ROI stable flows use manual testing for exploratory/volatile areas. In Sprint automation for areas which is required.
  • Define entry/exit criteria, test scheduling, and estimation for sprint and release testing.
  • Stakeholder Communication on the Test Strategy, Test plan and sign off


Test Execution & Release Readiness

  • Lead and execute the Testing across Test Environments and if needed Dev region as well
  • Test data strategy: synthetic data, data seeding, environment stability patterns.
  • Drive defect lifecycle: severity-based prioritization, triage, root-cause alignment, and prevention mindset.
  • Ensure traceability and evidence retention for audit/compliance-ready testing.


Automation Leadership (Playwright + TypeScript)

  • Lead/guide test automation using Playwright + TypeScript, including framework standards (POM, tagging, reporting, multi-env runs.
  • Establish automation governance: stable locator strategy, flakiness control, refactoring cadence, and CI reliability.
  • Ensure baseline skills and onboarding readiness across the team (TypeScript, Playwright APIs, API testing, CI/CD basics, Git workflows).


Agile Operating Model & Collaboration

  • Partner with Product/Engineering in an Agile model (e.g., scrum pods and cross-pod E2E coordination)
  • Communicate findings clearly to technical and non-technical stakeholders manage expectations through structured updates.
  • Provide knowledge transfer across distributed teams and support cross-geo collaboration.


Metrics & Continuous Improvement

  • Track and report QE metrics such as automation coverage, execution time, stability trends, and defect leakage.
  • Identify improvement opportunities and implement more effective methods to increase quality and reduce cost/time
  • RCA and Lesson Learnt Document
  • JIRA & Confluence


Professional & Technical Skills:

  • Must Have Skills:


Core QA / QE Leadership

  • 5+ years working with software developers and project teams.
  • 3+ years writing/executing test scripts experience in both manual and automated testing.
  • Strong test design: ability to design tests to identify and mitigate risk across different testing types (functional, E2E).
  • Experience testing across channels (web/mobile/ where relevant).
  • Defect reporting expertise: clear bug reports, reproducible steps, objective feedback to engineering.
  • Ability to manage multiple priorities and communicate effectively across audiences.


Automation & Modern Tooling Baseline

  • Hands-on working knowledge of:
  • TypeScript and Playwright
  • API testing fundamentals
  • Automation framework fundamentals: Basic Understanding
  • Delivery & Governance
  • Experience aligning QA work to Agile delivery flow (planning in-sprint testing/automation sprint-end regression & signoff).
  • Ability to drive standards, metrics, ROI mindset, and compliance expectations for QE deliverables


Additional Information:

  • The candidate should have minimum 12 years of experience in Selenium.
  • This position is based at our Pune office.
  • A 15 years full time education is required.
  • Willingness to work in shift B (11 to 9 or 12 to 10)
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