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Job Description
Associate Process Manager Role and responsibilities:
Execute and manage large-scale data transformation projects, ensuring adherence to timelines and objectives.
Oversee the organization, validation, and maintenance of product data across multiple platforms.
Collaborate with cross-functional teams to streamline data workflows and enhance overall data quality.
Ensure delivery of Client Key Performance Indicators (KPIs), including day-to-day service levels, customer experience, quality measures, and compliance measures.
Generate innovative ideas to increase both productivity and quality.
Set and review organizational/productivity objectives in line with the commercial contract.
Additional Responsibilities:
Identify discrepancies and propose optimal solutions using logical, systematic, and sequential methodologies.
Remain open-minded towards inputs and views from team members, effectively leading, controlling, and motivating groups towards company objectives.
Be self-directed and proactive, seizing every opportunity to meet internal and external customer needs and achieve customer satisfaction.
Audit processes, implement best practices and process improvements, and utilize available frameworks and tools to drive efficiency and effectiveness.
Qualifications And Education Requirements
Basic: - BE. In Mechanical/Electrical/Electronics with 8+ years of experience
Preferred: - Experience in handling Master Data Management, Product data management/enrichment projects in any of the following industry domains - MRO, Core Electrical & Electronics, Plumbing, HVAC, Power Tools, Consumer Electronics, Office Stationary and PET products
Essential Skills
Excellent communication skills – verbal, written, etc.
Ability to work independently with minimal supervision as a self-starter
Strong skills in reporting and presentation of key business information
Experienced in managing mid-size (20+) multi-site /Multi skilled teams
Strong organizational skills
Excellent in analytical thinking and problem solving"
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