Data Support Operational Staff

Job Summary

As a Data Support Operational Staff, you are responsible for the daily collection and consolidation of sales data from various stores, areas, and internal systems. You ensure data integrity by validating accuracy and resolving discrepancies directly with field teams. Your role focuses on maintaining the heartbeat of regional reporting by updating sales dashboards, preparing trend reports, and documenting data issues for resolution. You take ownership of data archives and file organization, while supporting the automation of recurring reports and coordinating with area teams to gather critical explanations for performance variances.

Responsibilities

Collect and consolidate sales data from stores, areas, and systems

Validate data accuracy and resolve discrepancies with field teams

Update daily, weekly, and monthly sales performance dashboards

Prepare reports for supervisors including sales trends and SKU movement

Support data extraction for promotions, campaigns, and sales programs

Document issues related to missing or incorrect data and follow up resolutions

Maintain historical data archives and ensure structured file organization

Assist in preparing simple charts, tables, and summaries for internal meetings

Monitor operational metrics such as OOS, sales coverage, and sell through

Support automation of recurring reports using templates

Coordinate with area teams to collect explanations for performance variance

Education

Diploma (D3)

Years Of Experience

1–2

Technical Skill

Microsoft Excel (pivot tables, VLOOKUP, data cleaning)

Basic BI tool navigation (Tableau/Power BI)

Data consolidation techniques

Dashboard template management

Digital filing/archiving systems.

Additional Requirement

High precision in identifying data anomalies

Reliability in meeting daily reporting deadlines

Effective communication with field teams for data clarification

Disciplined organization of historical records

A proactive approach to report template optimization.

Managerial Competency

Managing Work

Problem Analysis & Problem Solving

Functional Competency

Sales data consolidation and validation

Dashboard maintenance and reporting

Operational metric monitoring (OOS/Sell-through)

Field team coordination

Data lifecycle documentation

Core Competency

Customer First

Act Fast & Practical

Be The Solution

Continuous Improvement