About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.
We are looking for a Social Commerce Support Supervisor, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”
What Will Be Challenging
Please read this carefully - it’s here to help you self-select.
- Expectations are high and visible
- Problems may be ambiguous and fast-moving
- Priorities can change as the business scales
- Feedback is direct and frequent
- Performance is measured by results, not intentions
- If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.
Responsibilities:
- Content Creation and Management: Organizing and maintaining sales materials (presentations, case studies, brochures, etc.) that the sales team uses to close deals.
- Social Media Monitoring: Checking & Monitoring Social Media Platform and ensure regular posting & utilization of Social Media
- Sales Training: Responsible for onboarding and training programs for new salespeople, ensuring they are equipped with the knowledge and tools they need.
- Sales Process Optimization: Working on improving the tools and systems that the sales team uses, such as CRM systems, automation tools, and communication platforms.
- Data Analysis: Track sales performance, compiling reports, and providing insights into what strategies or tools are working best.
- Cross-Functional Collaboration: Communicating between the sales team, marketing, and other departments to ensure alignment and ensure the sales team is informed of the latest products, services, or campaigns.
Requirement & Qualifications:
- With proficiency in Social Media Intelligence Tools : Social Bakers or similar tools, Google Data Studio (Social Media Report)
- Minimum 3 Years Experience in Content Development
- Fluent in Content Development tools (Canva, capcut, etc)
- Proficiency in Microsoft Office suite applications (Word, PowerPoint).
- Intermediate in Ms Excel - Data analyzing Formula (Lookup, Pivot, etc)
- Proficiency in developing Business Process (Visio, Diagram.net, etc)
- Prior experience with Business Intelligence tools, particularly Google Data Studio, is preferred.
- Demonstrates meticulous attention to detail and maintains high work standards.
- Exhibits a proactive and quick learning ability.
- Strong interpersonal skills, including active listening and adept problem-solving capabilities.
- Possesses a resilient and determined attitude to overcome challenges effectively.
