Fleet Operations Manager

2.9

Job Type   /   Job Level

Full-time   /   Senior Executive

Company Location

Indonesia

Responsibilities

Responsibilities

Manage daily depot operations to ensure smooth and efficient business performance.
Oversee driver management, including attendance, discipline, grooming standards, and operational compliance.
Monitor fleet utilization, availability, and readiness to support daily operational demand.
Coordinate with maintenance teams to ensure timely vehicle servicing, repairs, and preventive maintenance.
Track and analyze operational KPIs, including fleet productivity, driver performance, utilization rates, and service quality metrics.
Identify operational challenges and implement continuous improvement initiatives to enhance efficiency and customer satisfaction.
Ensure compliance with company policies, safety standards, and operational procedures.
Handle operational incidents, escalations, and driver-related issues in a timely and professional manner.
Collaborate with cross-functional teams, including Fleet, Maintenance, HR, Customer Service, and Business Operations.
Prepare regular operational reports and provide recommendations to improve performance and scalability.

Requirements

Requirements

Bachelor's degree in Operations Management, Business Administration, Logistics, Transportation, Engineering, or a related field.
Minimum 5 years of experience in operations, fleet management, transportation, logistics, ride-hailing, automotive, or related industries.
Proven experience managing large operational teams, including drivers, field staff, or blue-collar workforce.
Strong understanding of fleet operations, vehicle maintenance processes, and operational performance management.
Experience managing operational KPIs and driving process improvements.
Strong leadership, people management, and stakeholder management skills.
Excellent problem-solving and decision-making abilities in a fast-paced environment.
Proficient in Microsoft Excel and data analysis for operational reporting.
Willing to work in the field and travel across Jabodetabek operational areas when required.
Experience in ride-hailing, mobility, transportation, logistics, or fleet-based businesses will be a strong advantage.

Jobs in Indonesia » Jobs in Jakarta, Jakarta, Indonesia » Fleet Operations Manager

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