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Job Type   /   Job Level
Full-time   /   Others/Any
Company Location
Hong Kong
  • Responsible for coordinating tram services
  • Real-time Monitoring & Optimization: Monitor vehicle movements, optimize headways (班次調度), and minimize gaps in service using OCCS.
  • Operation Data Improvement: Analyze operational data (punctuality rates, lost mileage, congestion patterns) to identify bottlenecks.
  • Assist Inspector team to manage frontline tram drivers
  • Communicate clearly and under pressure with traffic frontline crews to enforce safety and compliance.
  • Handle traffic accidents and provide assistance to passengers and drivers
  • Incident Management: Act as the coordinator during traffic disruptions, blockages, or technical failures.
  • Perform outdoor duties, including inspections at various tram stops and tram infrastructure

Profil De Candidat Recherché

  • AD / HD or above in Transportation, Logistics, Engineering, Business Administration, or related disciplines.
  • Holding a valid Hong Kong driving licence (Class 1, 1A, 2, or 2A)
  • Strong interest in transport operations and public service systems.
  • Basic analytical skills with the ability to interpret data and identify issues.
  • Good verbal communication skills with the ability to convey information clearly and calmly, and able to work closely with frontline staff
  • Customer-oriented mindset, especially when assisting passengers during incidents.
  • High level of discipline and safety awareness.
  • Flexible to work on shifts, including weekends and public holidays when required.
  • Good command of Cantonese and English; Putonghua is an advantage.
  • Fresh graduates are welcomed.

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