- Lead operations in a high-availability, mission-critical data centre
- Work with cutting‑edge infrastructure and emerging technologies
About Our Client
Our client is a well-established organization in the technology and telecoms industry. As a large organization, the company is focused on delivering advanced digital solutions and maintaining high standards in data center operations.
Job Description
- Oversee 24/7 data centre operations as the primary escalation and incident management point
- Manage incident response, problem tickets, and change control activities in a complex DC environment
- Maintain and refine operational procedures covering preventive maintenance, DR, and crisis handling
- Enhance workflows, documentation, and ensure compliance with corporate standards and policies
- Support monitoring and automation tools for enterprise systems and batch/backup operations
- Take charge of facilities operations, maintenance planning, and mission‑critical infrastructure management
- Coordinate regular and ad‑hoc maintenance, patching, and disaster recovery drills
- Ensure service levels, vendor performance, and contracts meet operational and client expectations
- Review and improve work processes, Method of Procedures (MOPs), and documentation
- Handle asset tagging, inventory upkeep, and equipment lifecycle management
- Respond to emergencies including power outages, fire, flooding, and BCP activation
- Manage supplier relationships, focusing on performance, quality, cost, and compliance
- Safeguard high availability across 24/7 operations while balancing cost and future demand forecasting
- Develop and implement sourcing strategies for IT operation services
The Successful Applicant
- Degree holder in IT, Computer Science, or related discipline with 5+ years of relevant experience
- Knowledge or certifications in ITIL, PMP, BCP, COBIT, Scrum, DevOps, or similar are advantageous
- Understanding of data centre technologies: hosting, networking, storage, and emerging solutions
- Strong familiarity with critical DC infrastructure - UPS, HVAC, STS, CRAC/CRAH, PDUs, BMS, fire systems
- Solid experience in ITSM, DC operations, vendor management, contracts, and continuity planning
- Technical exposure to monitoring platforms such as Datadog, New Relic, SCOM, SolarWinds, Azure, etc.
- Good grasp of Windows, VMware/Hyper‑V, storage, backups, networking, and cloud technologies
- Experience in DC operations, infrastructure support, SysOps, or IT outsourcing
- Proven capability working in large-scale, multi‑site, highly available infrastructure environments
- Strong leadership skills with the ability to lead meetings and deliver presentations
What's on Offer
- Competitive monthly salary and benefits package.
- Gratuity benefits provided.
- Opportunity to work with a leading organization in the technology and telecoms industry.
- Temporary position with potential for career advancement.
- Work location in Kowloon with accessible transport links.
If you are a results-driven professional looking to excel as a Data Centre Operation Manager / Data Centre Consultant, we encourage you to apply today!
Contact: Michael Loe
Quote job ref: JN-032026-6962429
