Jobseekers' frequently asked questions

Jobseeker's FAQs

If you have questions that are not answered here, please send us a message and we'll respond as quickly as we can (usually within 2 hours) between 8am to 8pm Malaysian Time.
How do I sign up for an account with Jobstore?

Jobstore is FREE for jobseekers, and includes access to all of the jobs listed on Jobstore...

How do I sign up for an account with Jobstore?

Jobstore is FREE for jobseekers, and includes access to all of the jobs listed on Jobstore.

  • Click the "SIGN UP" button at the top of the page
  • Enter your information
  • Verify your email address
Aug 03, 2017 04:56PM EDT
What do I do if my resume did not upload correctly?

You can upload a new resume (that you can send to employers when applying for a position) by doing the following:...

What do I do if my resume did not upload correctly?

You can upload a new resume (that you can send to employers when applying for a position) by doing the following:

  • Sign in to go to your jobseeker dashboard
  • Click on the navigation menu at the top of the page
  • Select "Edit Profile" from the menu
  • You will see the "Resume" section on top of the page
  • Browse and select a PDF / DOC / DOCX file
  • If you have successfully uploaded a resume, you should be able to see the name of the new file
  • If you are unable to upload a resume, check the error message and try to upload a different file

For now, we only allow one resume to be uploaded at a time. However, you can upload and send a different resume each time when you apply to a job.

Aug 03, 2017 04:56PM EDT
I can't sign in! How do I reset my password?

To reset your password, please follow these steps:...

I can't sign in! How do I reset my password?

To reset your password, please follow these steps:

  • Go to the Index page and click on the "SIGN IN" button
  • Click on the "Forgot your password or can't access your account?" link
  • Type in your email address and click "Send" and you will receive an email

The email will provide a password reset link. Since the password reset email is automated it might get marked as spam, so please check your spam/junk folder as well. If you cannot find the password reset email, please contact us here or email support@jobstore.com and we will assist you from there

Aug 03, 2017 04:56PM EDT
How do I unsubscribe from notifications?

To unsubscribe from all Jobstore emails, follow these steps:...

How do I unsubscribe from notifications?

To unsubscribe from all Jobstore emails, follow these steps:

  • Just click the "Unsubscribe" link at the bottom of your email notification
  • Enter your email address
  • Click "Unsubscribe"
Aug 03, 2017 04:56PM EDT
Do I need to sign up for an account to search for jobs?

No! You can search for jobs without signing up for an account by going the Index page ...

Do I need to sign up for an account to search for jobs?

No! You can search for jobs without signing up for an account by going to the Index page.


However, you will need to create an account in order to apply for a job on Jobstore. You can do that at any point by clicking on “Sign Up” at the top of the page and filling in your information.


Creating an account also allows you to access the great features that Jobstore has to offer, like the Jobstore Match and email alerts that bring you new opportunities tailored to your search.

Aug 03, 2017 04:56PM EDT
I applied for a job, but haven't heard back from the employer. What should I do?

Employer are required to update the status of each application. So please sign in to your account and check out your ...

I applied for a job, but haven't heard back from an employer. What should I do?

Employers are required to update the status of each application. So please sign in to your account and check out your application status. If your status is highlighted as "Shortlisted", you will soon get a call or an email invitation to set up an interview. If your status is highlighted as "Rejected", unfortunately, it means that your application has been rejected by the employer. If it is shown as "Pending", please wait for the employer to update within at least 7 days.

Aug 03, 2017 04:56PM EDT
How can I upload new resume? Can I replace my current resume?

You can upload a new resume (that you can send to employers when applying for a position) by ...

How can I upload new resume? Can I replace my current resume?

You can upload a new resume (that you should send to employers when applying for a position) by doing the following:

  • Sign in and go to your Profile page via the menu on the top right of the page.
  • You will see the “Resume” section at the top of the page
  • Browse and select a PDF / DOCX / DOC file to upload as your new resume

For now, we only allow one resume to be uploaded at a time, but you can upload and send different resumes each time you apply to a job.

Aug 03, 2017 04:56PM EDT
Have more questions?
Drop us an email here