infinit.cx group - The Customer Experience Powerhouse
DIE Experten für gelungenen Omnikanal-Kundenservice durch Customer-Experience (CX) mit über 40 Jahren Erfahrung in der der Beratung, Umsetzung und Betreuung hochintegrierter, technischer Lösungen. Wir verfügen über ein umfassendes Netzwerk an Lösungs- und Beratungspartnern.
Eine Auswahl unserer Softwarepartner:
GENESYS ist ein führender Softwareanbieter für Kundenservice- und Contactcenter-Lösungen, die von mehr als 2.000 Unternehmen in 80 Ländern eingesetzt werden. Die reinen Softwarelösungen von Genesys fokussieren sich auf die Kundenerfahrung und unterstützen jeden Tag über 100 Millionen Interaktionen. Mit seiner Technologie und über 20 Jahren Erfahrung in Kundenservice-Projekten unterstützt Genesys Unternehmen dabei, den Aufwand für die Kommunikation mit dem Kunden auf beiden Seiten zu senken.
SPRINKLR ist ein führender Anbieter von Unternehmenssoftware für alle kundenorientierten Funktionen. Mit fortschrittlicher KI hilft Sprinklrs Unified Customer Experience Management (Unified-CXM)-Plattform Unternehmen, jedem Kunden zu jeder Zeit und über jeden modernen Kanal ein menschliches Erlebnis zu bieten.
PARLOA ermöglicht Unternehmen, ihre marktführende KI-Technologie einfach und schnell in ihren jeweiligen Kundenservice zu integrieren. Hierdurch schafft Parloa einzigartige Kundenerlebnisse an allen relevanten Kundenservice-Touchpoints und hilft Unternehmen, viel Zeit und Geld zu sparen.
COGNIGY führt die KI-Revolution in der Contact Center Branche an. Mit der preisgekrönten Technologie bieten Unternehmen einzigartige Serviceerlebnisse, die sofort, personalisiert, global und auf jedem Kanal verfügbar sind.
EINFACH MACHEN @ infinit.cx für #Omnikanal #Kundenservice mit #KI und #CX
Rating Reviews
Rating is calculated based on
4
reviews and is evolving.
Pros: It's a great place for hands-on experience, especially in cloud-native development and SaaS. The team atmosphere is usually supportive, and there's a lot of autonomy given to engineers, which I really value. The Munich tech scene is vibrant, and infinit.cx offers interesting projects that keep you engaged.
Cons: While flexibility is good, sometimes deadlines can feel a bit tight, leading to occasional crunch periods. Also, the onboarding process could be a bit more structured for new hires to get up to speed faster. Some team coordination can be challenging with a remote/hybrid setup.
Advice to Management: Enhance structured onboarding and streamline project planning to better manage workloads and reduce occasional crunch times. Investing more in professional development resources would also be beneficial.
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Pros: I really appreciated the hands-on learning and the chance to tackle diverse technical challenges. The company culture is generally supportive, and I felt encouraged to take initiative. The flexible work arrangements, including hybrid options, were a definite plus for maintaining a healthy work-life balance. Being part of a growing SaaS company means exposure to modern tech stacks.
Cons: While there are growth opportunities, sometimes the career progression path feels a bit unclear or less structured than I'd hoped. Mentorship could be more formalized to guide junior staff. Also, occasional communication gaps between departments can slow things down, especially on larger cross-functional initiatives. Pay is decent but not top-tier for the market.
Advice to Management: Focus on creating clearer career paths and more structured mentorship programs to help employees grow and feel more invested long-term.
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Pros: The hybrid work arrangement is a major plus, offering flexibility for remote days while still having in-office collaboration. I've had opportunities to work on interesting customer experience projects using modern tech stacks, which has been great for professional development. The team culture is supportive, and colleagues are generally helpful.
Cons: While career growth opportunities exist, they can sometimes feel a bit unstructured, requiring proactive self-advocacy. Pay and benefits are decent, but not industry-leading, especially considering the cost of living in Munich. Some internal processes could be streamlined to improve efficiency.
Advice to Management: Continue to invest in structured career pathing and mentorship programs for engineers. Clearer communication on long-term strategic goals would also be beneficial for team alignment.
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Does infinit.cx offer fully remote roles in the tech industry?
Yes, I've seen several work-from-home opportunities at infinit.cx, particularly for developers and customer support, making it a great option for remote tech jobs.
What's the dress code like at infinit.cx for remote tech roles?
For remote software engineering positions at this growing tech company, the dress code is very casual; I usually wear comfortable clothes since it's a fully remote setup. It really allows focus on the work itself, which I appreciate.
What kind of benefits does infinit.cx offer to their employees in the tech industry?
At infinit.cx, employees in our mid-sized tech company receive competitive health benefits and flexible work arrangements, which I've found really supports work-life balance.
What kind of benefits does infinit.cx offer to its employees in the SaaS industry?
infinit.cx provides a comprehensive benefits package that includes health, dental, and vision insurance. We also offer a competitive 401(k) matching program and generous paid time off for all full-time employees.
What is the management style like at Infinit.cx, and how does it impact the team's working culture for software engineers in the SaaS industry?
Management at Infinit.cx fosters a collaborative environment where engineers are encouraged to take ownership of their projects. There's a focus on open communication and constructive feedback, which contributes to a supportive team dynamic.
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