Some people are not well versed in using proper phrases in a work setting.  If we use them on a daily basis, it will result in others perceiving it in a way that will build bridges and develop trust among each other. If you are not a people person, here are 107 phrases to build up a positive relationship with your colleagues.


1. Resolving a conflict or argument

  • We can work this out together
  • I understand what you’re saying and…
  • I see what you mean
  • There is no need for you to apologise
  • We all should take a break and calm down
  • I hear where you’re coming from
  • Please don’t take that the wrong way
  • I am sorry that we got off on the wrong foot
  • Perhaps we can find someone to mediate for us
  • Let’s work together to turn this into a win-win situation
  • I believe we can reach an agreement
  • We should look back at this another time


2. Emphasizing a point

  • My main concern is…
  • I want to emphasize that…
  • Can I make a point?
  • This is an important matter
  • We need to keep in mind that…
  • Just like what I have said…
  • I would like to point out that…
  • We should not forget that…
  • We all should focus on…


3. Staring a meeting

  • I’d like to welcome you to…
  • Today’s meeting we will be covering on…
  • Let’s start the discussion with…
  • Shall we get down to business…
  • Let’s take a look at today’s agenda
  • We are here to decide…
  • Thank you everyone for joining in today


4. Concluding a meeting

  • I’d like to thank you all for your time.
  • We covered a lot of things today.
  • Let’s meet again next week at this same time.
  • This is a productive meeting.
  • Thank you everyone for your attention.


5. Start an email

  • How are things going for you
  • How have you been
  • I hope all is well for you
  • Let me introduce myself
  • I would like to follow up on…
  • It was great to meet you on…
  • I enjoyed our conversation with you at…
  • It was a great pleasure meeting you
  • I hope my message finds you well
  • Thank you so much for sharing the good news
  • I apologize for the delay in my response


6. Send clear emails

  • Please see the attached file for reference
  • Here is the report that we last talk about
  • Please keep in mind that…
  • Please sign the attached form and return it by…
  • Attach below is the document you requested
  • I’m attaching a file for your review
  • You can find additional details at…
  • I’ve indicated the changes with…


7. End an email

  • Thank you,
  • Best Regards,
  • Sincerely,
  • Talk to you soon!
  • Thanks again!
  • I will follow up with you in…
  • I look forward to hearing back from you
  • I will keep you updated as soon as I hear anything more
  • Have a great day!


8. Managing complaints

  • Thank you informing us
  • Thank your pointing that out
  • I’m sorry for any inconvenience caused
  • We’re sorry about that
  • Please accept our apologies
  • I will inform my manager
  • I will try and make this better for you
  • Here is a token to make up for your trouble
  • We will sort that matter for you immediately
  • I appreciate that for letting me know about the matter
  • I am really glad that you inform us
  • I understand your frustration


9. Giving your opinion

  • I think that
  • In my opinion
  • From my perspective
  • We should probably…
  • If you ask me…
  • I think…
  • I believe…
  • For what it’s worth…
  • The best outcome is…
  • If you don’t mind my statement so…


10. Agree with somebody

  • I think think the same way
  • I have to agree with…
  • I like your idea
  • That’s correct
  • That’s how I view it too
  • I second that
  • I couldn’t agree more
  • I couldn’t have said it better myself
  • Well said!


11. Disagree with somebody

  • That may not be true, but..
  • I don’t think I quite agree
  • I wouldn’t state that
  • Did you really think it’s right?
  • That might not the best approach
  • What other ideas do you have?
  • There might be consequences to that
  • It sounds good on paper, but…


12.Get assistance

  • Do you have any ideas or suggestions?
  • How can I fix this problem?
  • What will you do to fix it?
  • Where do I start?
  • Are there any guidelines that I can refer to
  • Who can assist me?
  • Is there a manual or tutorial?


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You Jing is a content writer who writes career and lifestyle contents to inspire job seekers and employers alike on their journey to work-life balance, empowerment and transformation in their career path.

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