Software Engineer

Job Title: ServiceNow Developer

Location: Toronto, ON, Hybrid

Job Type: Permanent

About the Opportunity

Join a mission-driven, Canadian financial services innovator helping shape the future of digital payments and identity. In this role, you will build and enhance ServiceNow solutions that streamline operations and elevate the employee experience.

You will partner with product owners, security, and platform teams to deliver scalable applications that support growth, compliance, and reliability across a complex enterprise environment.

What’s in it for You

Work within a culture that values curiosity, balance, and continuous improvement. You will gain exposure to ITSM, ITOM, ITAM, GRC, and SecOps at scale, learn from seasoned engineers, and see your work make a measurable impact.

Your Responsibilities

• You’ll design, configure, and develop on the ServiceNow platform, including business rules, flows, UI policies, and notifications.
• In this role, you’ll build and maintain CMDB and CSDM relationships, drive discovery, and ensure data quality.
• You’ll deliver integrations with third-party tools using REST, SOAP, and native connectors.
• You’ll troubleshoot prod and test issues, perform root cause analysis, and resolve SEV 1 incidents on rotation.
• You’ll contribute to secure SDLC practices, documentation, and training materials, and manage tickets to closure.

Skills and Qualifications

• 3–4 years of hands-on ServiceNow development, plus JavaScript, HTML, CSS, and Angular.
• 2+ years with CMDB and CSDM, discovery probes and sensors, and protocols such as SNMP, SSH, WMI.
• Experience across ITSM, ITOM, ITAM, GRC or SecOps, with HAM, HAM Pro or SAM as a plus.
• ServiceNow CSA and CAD, or CIS in ITSM, Discovery, Event Management, Software Asset Management.
• Comfortable in Agile and Waterfall environments, strong communicator and collaborator.
• ServiceNow Certified Application Developer
• ServiceNow Certified System Administrator or Certified Implementation Specialist (ITSM, Service Mapping, Discovery, Event Management or Software Asset Management)

Note from the Hiring Manager

“We are looking for a builder, someone who loves clean design, reliable integrations, and a data-driven approach to improving how people work every day.”

Why Partner with Altis

“If you’ve never worked with a staffing agency before, don’t worry, we make it easy. You’ll still engage directly with the client while we handle the logistics, provide guidance, and keep you informed every step of the way. We’ll represent your strengths, guide you through each stage of the process, and ensure the experience feels personal and transparent.”