We're hiring a Process Development Sales Engineer to work with industrial customers to support the deployment of AI-driven solutions in technical and operational environments.
Ideally, your background is in process engineering within the pharmaceutical manufacturing industry and you are interested in taking this experience to a software start-up.
This is a cross-functional role that combines engineering, customer collaboration, data analysis, and technical problem-solving. You'll work with a range of stakeholders to understand operational challenges, analyze process and production data, develop models and workflows, and help drive improvements using the company's platform.
The ideal candidate is comfortable engaging with technical teams, working with data and analytical tools, and translating technical findings into practical business outcomes.
Internally, you'll act as a technical subject matter expert and advocate for customer needs across manufacturing and process-related initiatives.
Externally, you'll support enterprise customers by partnering with engineering and operations teams to maximize value from the platform, whether by improving existing workflows or helping implement new solutions.
In collaboration with Sales, Product, and Engineering, you'll also contribute to identifying new use cases and shaping future platform capabilities.
What You'll Do
Customer Engagement & Project Delivery
- Partner with customers to support deployment and adoption of platform solutions
- Lead onboarding and implementation efforts across technical and operational environments
- Build relationships with engineering, operations, and leadership stakeholders
- Identify opportunities for operational improvement and data-driven insights
- Translate customer challenges into actionable technical solutions and product feedback
- Support projects from discovery through implementation and impact measurement
Technical Analysis & Problem Solving
- Analyze operational and process datasets to identify trends, bottlenecks, and optimization opportunities
- Develop analytical models, simulations, and workflows using Python and related tools
- Work with industrial data systems and manufacturing datasets
- Collaborate with product and engineering teams to improve platform functionality
- Communicate technical findings to both technical and non-technical audiences
- Support troubleshooting and continuous improvement initiatives in complex operational settings
What You'll Need
- 5- 7 of experience in pharmaceutical manufacturing (biologics) process engineering, or related industrial environments
- Understanding of production, pilot, or laboratory-scale operations
- Experience using Python or similar tools for analysis, modelling, or automation
- Ability to work with operational and process data
- Strong communication and stakeholder management skills, and a desire to be customer facing
- Problem-solving mindset with experience driving technical or operational improvements
- Experience working in cross-functional technical teams
- Knowledge of enterprise historians such as OSIsoft PI, DeltaV, Wonderware, GE Proficy, or similar industrial systems is valuable
- If you speak French, it would be considered a bonus
Salary:
USD130,000 to 140,000 + equity + benefits
CA
