Total 64 technical analyst job vacancies in kuala lumpur

As a production Support Analyst, you’ll provide application support for our business. We are looking for a self-starter, an expertise in issue management, addressing concerns from both external and internal clients to meet key performance indicators (KPIs) and service level agreements (SLAs). A core aspect of your role involves ensuring the seamless functioning of the application as deployed, emphasizing proactive and reactive measures to champion continuous service improvement.

You will be a member of a critical team who -

• Provide Application Support - ensuring that the application is working correctly as deployed.
• Supporting Incident & Problem Management – analysis, investigation, diagnosis and problem solving to identify, troubleshoot and resolve production issues.
• Release & Change Management – support testing and release process for production fixes.
• Service Transition – facilitate the transition between project support and production support for all changes.
• Service Level Management – support the Service Managers in delivering FNZ services within KPIs, SLAs and contractual obligations.

The responsibilities will include:

• Identifies and resolves issues with applications, following agreed procedures.
• Carries out agreed application maintenance tasks.
• Prioritizes and diagnoses incidents according to agreed procedures. Investigates causes of incidents and seeks resolution, escalating as appropriate. Documents and closes resolved incidents according to agreed procedures. Analyses causes of incidents and provides recommendations to minimize probability of recurrence and contribute to service improvement. Initiates and monitors actions to anticipate, investigate and resolve problems in systems, processes, and services.
• Determines problem fixes and assists with the implementation of agreed remedies and preventative measures.
• Ensures that such problems are fully documented within the relevant reporting systems.
• Collaborates with colleagues, operational/client-servicing staff and other users to produce long term scalable solutions that adhere to procedural and regulatory compliance requirements.
• Works with developers, other analysts and testers to ensure that production fixes and business process changes are fit for purpose.
• Drafts and maintains procedures and documentation for application support. Other tasks: To undertake any other projects/ tasks as may reasonably be required to facilitate the smooth operation of the production environment.

What are we ideally looking for in a successful candidate?

• Relevant production support experience and/or qualification within a relevant field.
• Intermediate SQL skills.
• Passionate about providing an excellent service experience for our clients.
• Strong analytical thinking and keen attention to detail.
• Highly logical with proven problem-solving abilities.
• Independent, self-directing and delivery focused working style.
• Good communication skills, confident in dealing with internal and external clients.
• Able to take initiative learn quickly in a dynamic fast-paced industry; Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Excellent organizational, administration and time management skills.

These are also an advantage (but not a must):

• Interest / familiarity with financial markets and products.
• Some experience with Microsoft .NET development products, including C#, VB.NET and SQL Server, beneficial but not essential.
• Open to the variance of work hours, including the flexibility to start earlier or later than standard work hours.

Why should you join us? 

• A hybrid 3+2 model combining working from the office and from home.
• A competitive salary and excellent benefits, including medical and life insurance, annual leave, sick days, parental leave and more.
• Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world’s largest companies.
• We provide global career opportunities for our employees at any of our offices in the UK, Czech Republic, Australia, New Zealand, China and more.

If this role appeals to you, please apply by Sunday 31st March 2024.

*Please note that we will begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.

Company:

Description:

Marsh and McLennan Companies (MMC) is seeking candidates for the following position based in the Kuala Lumpur Shared Services Operations Office in Q Sentral:

Senior Analyst - Project Management Operations (Supporting Hong Kong)

What can you expect?

• Be a part of a regional operational shared service center
• Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

• Career Development and Training Opportunities
• Explore opportunities to work on regional and global projects
• Conducive Smart Office work environment

We will count on you to:

• Provide day to day operation support to our internal stakeholders, including: Operations and Technology, Finance, Sales and Distributions, LCPA etc.
• Interface with both business terms and functional teams to execute both BAU and change initiatives, including working with Marsh IT team on driving technology implementation and adoption.
• Perform data maintenance to ensure data properly setup in Marsh systems and conduct periodic review to improve data quality.
• Partner with the KL Shared Service Center to implement potential scope expansion in the center.
• Work with Marsh IT team to facilitate technology upgrade or digital innovation opportunities.
• Liaise with business in requirement gathering and change management.
• Co-ordinate cross-functional (e.g. Finance, LCPA, Sales and Distributions) input and resolution of issues related to projects or initiatives.
• Provide user training to different stakeholders to ensure smooth rollout of new technologies.

What you need to have:

• A Degree holder in any field
• Minimum 3 years of experience in project management, preferable in financial industry.
• Ability to understand, speak Cantonese and read write Chinese is highly preferred.
• Proficiency in Microsoft Word / Excel / PowerPoint.

What makes you stand out:

• Experience supporting shared service operation
• Ability to build strong relationships and build rapport with stakeholders, including but not limited to: Sales and Distribution, Legal and Compliance, and clients.
• Self-starter, resourceful with the ability to bring solutions and ideas to the company.
• Good project management and highly organized – excellent planning, analysis and problem solving skills.

Marsh & McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit mmc.com, follow us on LinkedIn and Twitter @mmc_global or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law. 

About Us:

4e Exchange is a globally leading financial derivatives trading platform, offering diverse financial trading services and products. With a team possessing rich industry experience and advanced technological support, 4e Exchange is able to provide users with comprehensive solutions for fiat and digital asset trading.

Website: https://www.eeee.com/zh_CN

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Product Analyst:

We are seeking a highly analytical and data-driven Product Analyst to join our dynamic team at product department. As a Product Analyst, you will play a crucial role in optimizing our product offerings, improving user experience, and driving business growth. You will work closely with cross-functional product teams and leverage your analytical skills to perform A/B tests, measure key performance indicators (KPIs), and provide insights and recommendations to achieve our strategic goals.

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Responsibilities:

Data Analysis and Insights:

● Collect and analyze data to understand user behavior, product performance, and market trends.

● Perform A/B tests to evaluate the impact of new features, design changes, and product enhancements.

● Identify patterns, trends, and opportunities through statistical analysis and data visualization techniques.

● Provide actionable insights to guide decision-making and drive continuous product improvement.

KPI Measurement and Reporting:

● Define and track key performance indicators (KPIs) aligned with product and business goals.

● Develop dashboards and reports to monitor and communicate KPIs, product performance, and user engagement.

● Collaborate with stakeholders to establish benchmarks and goals, and track progress towards achieving them.

● Conduct post-implementation analysis to evaluate the effectiveness of new features and initiatives.

Product Strategy and Roadmapping:

● Collaborate with product managers to define product strategies and roadmaps based on data-driven insights.

● Conduct market research to identify customer needs, preferences, and market trends to inform product direction.

● Identify opportunities for product differentiation and make recommendations for feature enhancements.

User Experience (UX) Analysis:

● Evaluate user experience by analyzing user behavior data, conducting user surveys, and performing usability testing.

● Identify pain points, usability issues, and opportunities to enhance the overall user experience.

● Collaborate with UX designers and development teams to implement UX improvements and monitor their impact.

Collaboration and Stakeholder Management:

● Collaborate closely with cross-functional teams, including product managers, designers, developers, and marketers.

● Communicate effectively with stakeholders, providing data-driven insights and recommendations.

● Incorporate feedback from stakeholders and users into product analysis and decision-making processes.

● Continuous Improvement and Industry Awareness:

● Stay updated on industry trends, emerging technologies, and best practices in product analysis and management.

● Monitor competitor offerings and market dynamics to identify opportunities and potential threats.

● Proactively identify areas for optimization, innovation, and growth, and drive initiatives to achieve them.

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Requirements:

● Bachelor's degree in a relevant field (e.g., Business, Economics, etc.)

● Proven experience as a Product Analyst or similar role within a B2C company. Financial or Gaming industry BIG Advantage!.

● Strong analytical skills with expertise in data analysis, A/B testing, and statistical methods.

● Proficiency in data analysis tools such as Excel, SQL, and data visualization tools (e.g., Tableau, Power BI).

● Experience with web analytics tools (e.g., Google Analytics) and A/B testing platforms.

● Knowledge of key product metrics, KPIs, and data-driven decision-making.

● Familiarity with UX principles and methodologies is a plus.

● Excellent communication and presentation skills, with the ability to convey complex information in a clear and concise manner.

● Strong attention to detail and ability to prioritize tasks in a fast-paced environment.

● Proactive mindset with a passion for continuous learning and professional growth.

Join our team at product department as a Product Analyst and contribute to shaping the future of our product offerings. Apply your analytical skills, drive data-based decisions, and make a significant impact on our business success.

6k -8k SGD

ERM is seeking a motivated Consulting Associate to join our growing Mergers & Acquisitions team in ERM Kuala Lumpur. This is an opportunity for an individual looking to kickstart or further his/her early technical career in a global consultancy firm. We are looking for both established and emerging professionals who are interested in being part of this thriving global community - outstanding individuals who combine strong desires around consulting and technical development. We seek talented individuals to help us drive the continued growth of ERM’s business and further advancing our reputation for supporting development of some of the world’s most complex projects.

The ERM model offers unparalleled opportunities for consultants with ambition, vision and proven expertise, providing:

• Unique career growth & learning opportunities within a global environment.

• Culture of working for an organisation with “Sustainability at its heart” and a company that promotes environmental and social awareness.

• Diversified Environmental, Health, Safety and Social exposure across industries and geographies.

• Opportunities to be involved in collaboration across borders and services.

Job Responsibilities

• Provide technical assistance and support the ERM Kuala Lumpur team in Environmental and Social services, especially Environmental and Social (E&S) Due Diligences, development of Environmental and Social management systems, strategic programs and Environmental and Social Assessments in alignment with International Lender Standards (e.g., IFC Performance Standards, World Bank ESS, Equator Principles, ADB SPS, etc.) as well as country-specific requirements and general best practices where these specific standards do not apply.

• Assist and support the execution of existing client’s E&S programs and support on relevant proposal development.

• Contribute to preparing quality E&S deliverables. Expected project delivery activities include report writing, undertaking and organizing data collection and survey field work, data and literature review, impact and risk analysis, management and mitigation planning, and development of recommendations for clients.

• Building effective working relationships within Business Unit and across practice area and also clients

• Work within quality/budget/schedule expectations and scope-specific assignments.

• Deliver on E&S audits for transactional due diligence projects.

• Collaborate with other ERM subject matter experts (SMEs) to execute due diligences, impact assessment, risk assessment and management projects.

Job Requirements

• Degree in environmental science/ biology/ engineering studies or similar.

• 0 - 3 years of E&S consulting experience.

• Interest in environmental and social stewardship

• Understanding and experience with relevant international E&S Safeguards and Standards, i.e., IFC Performance Standards, Equator Principles, World Bank ESSF.

• Commitment to health and safety excellence.

• Willingness to travel.

• Ability to work under pressure, juggling multiple responsibilities.

• Excellent communication skills (both verbal and written).

• Fluent in English and Malay; capable of excellent report writing in English.

• Strong team and communication skills.

• Initiative, sense of responsibility, flexibility