As our Hosting Systems Engineer you’ll be responsible for designing, implementing, maintaining, and managing the infrastructure that powers web services, applications, and customer data. This role sits at the intersection of system administration, infrastructure, and cloud technology, ensuring that hosted systems remain available, secure, and efficient. 

Within this role responsibilities will include the management and optimisation of NEXTDC computing and storage infrastructure, including Active Directory, Windows (and/or other systems) Server environments, and Hyper-V virtualisation. The role will drive the overall health and performance of NEXTDC systems, designing solutions for scalability and high availability, supporting Azure integrations, and managing storage solutions. ​

Your scope will cover:

• Designing and implementing scalable solutions for Windows Server environments (2016, 2019, 2022), Active Directory, and Hyper-V virtualisation
• Overseeing the architecture, maintenance, and optimisation of Group Policies, DNS, DHCP, and FSMO roles
• Developing and testing disaster recovery plans, manage backups (SAN), configure failover clusters, and ensure minimal downtime in case of system failures
• Monitoring system health for reliability, scalability, and security and provide advanced troubleshooting for complex system issues; identify and resolve performance bottlenecks
• Leading automation initiatives using PowerShell to streamline system management and improve operational efficiency
• Executing security measures, including role-based access control, encryption (BitLocker), and compliance with auditing standards
• Performing patch management using WSUS or SCCM, ensuring secure and timely deployment of updates and addressing vulnerabilities
• Supporting hybrid cloud initiatives, including Azure AD integration, cloud backup, and cloud-to-on-premises connectivity

Your technical skillset will include:

• Strong knowledge of Linux, Unix, and Windows Server systems
• Proficient in Windows Server administration and Active Directory management
• Expertise in Hyper-V, storage solutions (SAN, NAS, iSCSI, RAID), and PowerShell scripting
• Knowledge of networking protocols (TCP/IP, VPN, firewalls), patch management (WSUS, SCCM), and security tools (Windows Defender, role-based access control)
• Scripting/Automation: Proficiency in scripting languages (e.g., PowerShell, Bash) and automation tools like Ansible
• Familiarity with disaster recovery, backup solutions​
• Knowledge of Azure hybrid environments, incl. integration

• Daily Monitoring Support
• Assist in daily monitoring of customer systems using monitoring platforms
• Identify basic system status (normal / offline / low performance)
• Record monitoring findings accurately in tracking sheets
• Data Entry & Updates
• Update customer system data in Google Sheets / internal databases
• Maintain organised and accurate records for monitoring and service follow-ups
• Assist in preparing simple monitoring summaries when required
• Customer Service Assistance
• Support the customer service team by providing updated system information
• Assist in drafting basic customer updates (under guidance)
• Help follow up on pending monitoring-related cases
• Admin Support
• Organise monitoring records, reports, and screenshots
• Support other administrative tasks related to monitoring and customer service
• Perform ad-hoc duties assigned by the supervisor

• Diploma / Degree students in:
• Business Administration
• Engineering (Electrical / Renewable Energy – advantage)
• Customer Service or related fields
• Proficient in Excel / Google Sheets
• Comfortable working with data and repetitive monitoring tasks
• Able to follow instructions and standard procedures
• Attention to detail and good time management

As our DevOps Engineer - Networks you’ll be responsible for designing, building, and operating the initial network automation, monitoring, and tooling stack for IT and OT network operations in the data centre. In this role you’ll establish first generation scripts, pipelines, standards, and documentation to move the organisation from manual operations to automated, code driven network practices, under support from the Network & Security Operations team.

Within this position, your scope will cover:

• Designing and implementing the first generation of network automation playbooks, scripts, and templates for standard changes, provisioning, and configuration compliance across IT and OT networks
• Selecting and implementing initial toolchain components (e.g. Git repository, CI/CD tool, Ansible/Terraform, basic test frameworks) defining how they will be used by the operations team
• Establishing and configuring core network monitoring and logging for the data centre (devices onboarded, alert rules, dashboards, basic SLOs) and integrating where possible with ITSM/CMDB/DCIM platforms
• Define and document standard operating procedures and runbooks for using automation and tools (how to request changes, how pipelines work, how to roll back)
• Support incident and problem management by providing tooling, diagnostics scripts, and data exports to accelerate root cause analysis and post incident reviews

Your technical skillset will include:

• Strong practical Python and shell scripting skills to build automation, small tools, and integrations without existing frameworks
• Hands on experience setting up at least one network automation/IaC stack (e.g. Ansible + Git + CI, or Terraform based workflows) from an early stage starting point
• Configuration and onboarding devices into monitoring/logging platforms (e.g. SolarWinds/PRTG, Prometheus/Grafana, Elastic/Splunk), define alert rules, and build useful dashboards
• Switching, routing, firewalls, and VPN in data centre or enterprise networks, including HA and basic segmentation designs
• Designing simple but robust automation patterns and coding standards suitable for use by operations engineers (idempotent changes, rollbacks, safety checks)

• Design, develop, and optimize optical systems including camera systems and lighting configurations for test applications
• Develop and maintain automated reporting systems for Key Performance Indices related to Warranty Operations and test metrics
• Conduct comprehensive tests and validations for systems, test codes, and software solutions to ensure quality and reliability
• Identify and implement process improvement opportunities through collaboration with Engineering, Quality, Service Operations, and Brand Protection teams
• Analyze and provide recommendations for test infrastructure enhancements and optimization
• Develop and maintain test automation frameworks and tools to improve efficiency and reduce manual testing efforts
• Document test procedures, results, and technical specifications in accordance with company standards and best practices
• Collaborate cross-functionally to troubleshoot complex technical/ systemic issues and implement effective solutions
• Contribute to team objectives and support related deliverables as needed

Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Intern to support our Customer Relations Executive to join our team.

To help to achieve this, we will provide you with a competitive allowance & bright career opportunities. You will also be given full product training, with hands on assistance from Customer Care Team.

In this role you will be responsible for:

• Uncover customer needs and interact with our products and services through various initiatives including CVC, CSAT, or CES surveys via Outbound Calls, Email & Texting across customer touchpoint
• Deep understanding on customer insights by identify the pain points and opportunities through the surveys
• Handling customer contact activities includes sales, customer feedback with Customer Relationship Management System
• Demonstrate effective verbal communication skills when interacting at all level, be it among peers & managers or with customers
• Working in a team to achieve the required Key Performance Index (KPI) & SLA (Service Level Agreement)

Duration: Depending on your university's requirement

The ideal candidate will possess:

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)
• Has own transport to travel to work on daily basis

Test Planning & Execution

• Support the preparation of test plans and checklists, including developing comprehensive test scenarios to validate new features.
• Execute testing and validation activities for firmware changes and new feature implementations under the guidance of senior engineers.
• Analyze test results, verify the effectiveness of code changes, and document findings clearly.
• Support hardware teams by providing clarity on test algorithms, feature behavior, and validation expectations.

Debugging & Issue Resolution

• Perform failure analysis (FA) and debugging for code-related and test setup issues.
• Identify root causes and propose potential solutions or corrective actions.

Test Environment

• Assist in the development, enhancement, and maintenance of automated test scripts using relevant programming languages (e.g., Python, C/C++).
• Contribute to continuous improvement initiatives for testing methodologies, workflows, and tools.

• Assist in setting up, configuring, and maintaining test environments, instruments, and related equipment.

Collaboration & Communication

• Participate in team meetings, design discussions, and sprint activities as required.
• Provide timely progress updates on assigned tasks and highlight risks or challenges proactively.

This position is part of our Early Career program at WD. Our Early Career program is designed to support individuals beginning their professional career by providing the foundational training through a structured onboarding, mentorship, and development curriculum.