What you will do

1. Lead Regional Digital Transformation: Drive practical execution of digital initiatives in Commercial Excellence, focusing on AI-enabled use cases rather than system development.
2. Generate AI-Driven Insights: Leverage CRM, BI, and advanced analytics to detect performance drivers, early warning signals, and HCP engagement quality.
3. Operationalize Digital PDCA: Transform the Plan-Do-Check-Act cycle into a data-driven management process using digital evidence instead of manual reporting.
4. Monitor Execution Quality: Track leading indicators and execution effectiveness to shift performance discussions from "what happened" to "why it happened."
5. Govern Orchestrated KPIs: Ensure sales, marketing, and omnichannel KPIs are consistently defined, digitally traceable, and linked to commercial outcomes.
6. Drive Strategic Corrective Actions: Translate complex digital outputs into actionable "so-what" insights to support regional and country-level decision-making.
7. Build Digital Capabilities: Develop playbooks and training to promote a mindset shift toward AI tool utilization and insight-led execution discipline.
8. Collaborate Cross-Functionally: Partner with Sales, Marketing, Medical, and IT teams to align data insights with practical commercial priorities.

Key Deliverables

• Digital- and AI-enabled PDCA frameworks and templates
• KPI insight dashboards and performance summaries
• AI-supported execution analyses and recommendations
• PDCA improvement action tracking outputs
• Best-practice materials for digital CE execution

Rentokil Initial is a global leader in Pest Control and Hygiene services, operating across 90 countries with 68,500 colleagues in Europe, the Americas, Asia & MENAT, Pacific and Africa. We provide services around the world that Protect People, Enhance Lives and Preserve our Planet.

Are you passionate about delivering best in class customer experiences? We have an exciting opportunity for a Customer Experience Lead to join our Regional Asia Team.

Reporting to the Asia Sales & Marketing Director, you will play a key role as an independent, inquisitive intelligence operative who extracts actionable customer insights through high-impact verbal interaction, replacing traditional, low-yield survey methods. Based in our Malaysia office, you will specifically reach out to customers across Hong Kong, Macau and Singapore.

This is a great role for someone with an inquisitive nature, a good listener with customer first mindset and have great sense of humour who can build rapport quickly and diffuse tension.

What You’ll Be Doing:

• Call Customers for Feedback: Call people who have stopped using our services or turned down a quote to find out the real reason why.
• Get the "Real" Story: Move past simple "tick-box" answers to get the honest, sometimes "brutal" truth that customers usually don't share.
• Be a Great Listener: Let customers talk for as long as they need—sometimes over 30 minutes—without rushing them.
• Take Fast Notes: Type quickly while the customer is talking so you don't miss any "golden nuggets" of information.
• Report Problems Fast: If a customer has an urgent issue, make sure the right person in the company knows about it immediately so they can fix it.
• Keep it Private: Make sure customers feel safe to speak openly by promising that their names won't be used in the wrong way.

What We’re Looking For:

We are seeking for a Bachelor’s degree holder, who have experience in:

• Customer-Facing Background: Proven track record in roles requiring direct, high-stakes customer interaction.
• Independent Operative: Experience in roles where they are perceived as neutral or separate from day-to-day operations to maximize contact honesty.
• Linguistic Versatility: Fluency in English, Malay, and Cantonese is essential.

The ideal candidate must have:

• High EQ & Active Listening: Must possess a natural gift for getting people to talk and the empathy to listen without "an axe to grind".
• Operational Agility: Ability to manage fluid call volumes—ranging from 10 to 100+ daily interactions—while allowing high-value conversations to exceed 30 minutes if necessary.
• Fast-Paced Documentation: Exceptional typing speed and note-taking abilities to ensure no intelligence is lost during the "flow" of conversation.
• Ownership Mentality: A willingness to take full accountability for issues raised during calls until they are resolved.

We are looking for a CRM Lead to own how Intellect engages members throughout their lifecycle — from onboarding and activation to sustained engagement and long-term retention.

This role is responsible for designing and executing lifecycle strategies that drive member registration, engagement with mental health resources, and continued product usage across enterprise clients.

You will work closely with Client Success, Tech, and Product teams to translate product capabilities and client needs into targeted campaigns and journeys that deliver measurable engagement outcomes.

This role is ideal for someone who combines data-driven thinking, lifecycle strategy, and operational execution, and who is comfortable building scalable engagement programmes in a fast-moving startup environment.

What You’ll Do

Lifecycle Strategy & Campaign Development

• Own lifecycle marketing strategies that drive member activation, engagement, and retention across Intellect’s platform.
• Design and execute onboarding journeys, engagement campaigns, and behavioural nudges that encourage members to explore and utilise mental health support.
• Continuously optimise lifecycle journeys based on user behaviour, product usage data, and engagement insights.

CRM Platform Ownership

• Manage and optimise Intellect’s CRM and lifecycle engagement platforms to deliver targeted and personalised communications.
• Build scalable campaign frameworks, segmentation strategies, and automation workflows.
• Ensure CRM infrastructure supports experimentation, measurement, and continuous improvement.

Data, Insights & Optimisation

• Track and analyse key lifecycle metrics including activation, engagement, retention, and feature adoption.
• Develop testing frameworks (A/B testing, segmentation experiments) to continuously improve campaign performance.
• Translate data insights into actionable recommendations for product, marketing, and client teams.

Member Engagement & Behavioural Design

• Design engagement strategies that support positive mental health behaviours and encourage members to seek support when needed.
• Ensure messaging is empathetic, culturally relevant, and aligned with Intellect’s evidence-based approach to care.

Who You Are

• 4–6 years of experience in CRM, lifecycle marketing, or growth marketing, ideally in SaaS, digital health, or consumer platforms.
• Strong experience designing and executing automated lifecycle campaigns and engagement journeys.
• Highly analytical, with the ability to interpret engagement data and optimise campaigns.
• Experience working with CRM or engagement platforms such as MoEngage, Braze, Clevertap, or similar tools.
• Comfortable working cross-functionally with product, marketing, and client-facing teams.
• Strong operational discipline and ability to manage multiple campaigns simultaneously.

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience supporting B2B2C engagement models where users access services through employers or partners.
• Experience working with global or multi-market user bases.

Location

Open to candidates based in the Malaysia (hybrid) or Indonesia (remote).

Join SEEK's Data Enablement function as a Data Enablement Lead. You will unlock the value of SEEK's data by improving how it is discovered, understood, and used across the organisation. Reporting to the Head of Data Enablement, you will translate strategy into execution, working across product, engineering, and business teams to enable self-serve analytics, trusted data foundations, and AI-driven use cases. Your focus: drive adoption, improve data usability, and enable confident decision-making and innovation.

The Role

• Drive execution of SEEK's Data Enablement strategy into measurable initiatives
• Shape solutions that improve data discoverability, usability, and trust
• Design capabilities like data discovery tools, metadata frameworks, semantic layers, and glossaries
• Strengthen data ownership, stewardship, and "data as a product" practices with domain teams
• Identify and prioritise opportunities to improve data health, accessibility, and user experience
• Support adoption of metadata, quality, and lifecycle controls with governance partners
• Drive data literacy by uplifting skills across analyst and product communities
• Lead through influence in a federated model, aligning stakeholders and driving change

Your work enables faster, safer, more effective use of data across SEEK — powering decision-making and next-gen AI.

We are looking for a Content Marketing Lead to own how Intellect tells its story across markets, channels, and audiences.

This role is responsible for developing and executing a content strategy that strengthens Intellect’s position as a global leader in workplace mental health. You will shape narratives that resonate with HR leaders, C-suite executives, partners, and employees — translating complex mental health and product insights into compelling content that builds trust, drives demand, and supports enterprise growth.

You will work closely with Brand, Product Marketing, PR, Client Success, and Commercial teams to ensure content supports the full buyer journey — from thought leadership and awareness to enterprise deal support and client engagement.

This role is ideal for someone who combines strong storytelling instincts with strategic thinking and operational discipline, and who thrives in a fast-paced environment where priorities evolve and global scale is the goal.

What You’ll Do

Content Strategy & Editorial Leadership

• Own and execute Intellect’s global content strategy across key channels, including blog, reports, whitepapers, webinars, newsletters, and social media.
• Develop editorial themes and content pillars aligned with Intellect’s brand positioning, product priorities, and enterprise GTM strategy.
• Ensure content consistently reflects Intellect’s voice as a credible, evidence-based leader in workplace mental health.

Thought Leadership & Narrative Development

• Translate industry insights, research, and product developments into compelling narratives for HR leaders, C-suite executives, and partners.
• Develop flagship thought leadership content such as industry reports, executive insights, and mental health trend pieces.
• Partner with internal experts, clinicians, and leadership to shape credible, differentiated perspectives on mental health and workplace wellbeing.

Demand Generation & Sales Enablement

• Develop content that supports enterprise pipeline generation, including case studies, solution briefs, and campaign assets.
• Partner with Commercial and Partnerships teams to build content that supports enterprise conversations, RFPs, and key account engagement.
• Ensure content supports both top-of-funnel awareness and mid-funnel enterprise education.

Content Distribution & Performance

• Own distribution strategies across owned and partner channels to maximise reach and engagement.
• Work with the CRM team to ensure content supports engagement campaigns and member education.
• Track and analyse content performance, using insights to refine strategy and prioritisation.

Who You Are

• 5–7 years of experience in content marketing, editorial strategy, or thought leadership, ideally in B2B SaaS, healthcare, HR tech, or employee benefits.
• A strong storyteller who can translate complex topics into clear, engaging, and credible narratives.
• Comfortable developing both strategic content frameworks and hands-on execution.
• Experience creating content that supports enterprise sales cycles and thought leadership positioning.
• Strong project management skills with the ability to manage multiple initiatives simultaneously.
• Experience working cross-functionally with product, commercial, and marketing teams.
• Analytical and performance-driven, with the ability to use insights to inform content decisions.
• Strong storytelling and messaging skills — able to translate complex products into simple, compelling narratives
• Strong project management and execution discipline, even when processes are still evolving
• Analytical and insight-driven, with the ability to use data to inform decisions

Nice to Have

• Experience in mental health, healthcare, insurance, or employee benefits
• Experience building thought leadership for global or multi-market organisations.
• Experience producing research reports, executive insights, or industry trend pieces.
• Familiarity with content analytics, SEO, and distribution strategies.

Location

Open to candidates based in Malaysia (hybrid) or the Philippines (remote)

The LEAD program is an accelerated growth career program that takes two years on average and emphasizes your experience in leadership and career development. The program has a comprehensive framework, depending on your chosen field, that covers on-the-job training through sub-functional and cross-functional rotations, stretch assignments and learning and training. 

When you embark on your journey with us, you will participate in two-week onboarding programs to learn about the company and all important areas of the organization. You will also be guided by various managers at different stages of the program and coached by a mentor who is usually a leader of the organization.

Upon successful completion of the program, you will be assessed on your overall performance and, if performing well, will be offered a job placement. You will also be paired with a program associate who will serve as a buddy to provide mutual support throughout the journey.

ABOUT YOUR ROLE:

As LEAD Associate, Operations, you will:

• Begin with rotations through core Operations sub-functions, including Engineering, Production, and Process.

• Following the initial Operations rotations, you will have the opportunity to rotate into cross-functional areas such as Supply Chain, Marketing, or Sales. This provides a holistic view, equipping you with business knowledge essential for excelling in Operations.

• Each rotation will vary in length, typically lasting between 2 to 8 months, depending on the scope of the assigned projects and tasks.

• In each rotation, a dedicated manager, in addition to your line manager, will be assigned to provide direct guidance.

• A senior mentor, often a member of the leadership team, will be assigned to support your career development and help you navigate the organization.

• Develop technical, functional, and leadership skills within Operations.

WHAT WE OFFER AFTER THE PROGRAM:

The LEAD program is designed exclusively to develop future leaders who will drive Avery Dennison's business and market growth at all levels. Exceptional performance during the initial 6-month review period and before program completion could lead to an accelerated permanent position, equivalent to 3–4 years of professional experience.

We’re looking for an IT Lead to join our award winning team conveniently located in Mid Valley City, Kuala Lumpur. 

As an IT Lead at Double Eleven, you’ll own the delivery of secure, reliable, and efficient IT services, supporting our office teams and remote workers. You’ll manage end-user support, infrastructure, and security systems, work closely with engineering and leadership, and ensure IT policies and processes balance security with practical day-to-day use. You’ll lead incident response, manage vendors, and continuously improve systems to reduce risk, drive efficiency, and enable the whole studio to thrive.

Double Eleven is one of the largest independent video games developers and publishers in the UK. Headquartered in Middlesbrough, we employ over 400 people across our UK and Kuala Lumpur studios.

We are incredibly proud to partner with some of the world’s leading developers and publishers, including Rockstar Games, Obsidian Entertainment, Mojang, Bethesda Game Studios and Facepunch. 

As a global games company, we've collaborated to create new worlds in The Outer Worlds 2, helped deliver unforgettable experiences for players of Red Dead Redemption, enabled millions to battle in Rust Console Edition and created new adventures in Fallout 76. 

Double Eleven is more than a place to work, we are deeply values-driven in all that we do and we know that we are at our best when our people feel fulfilled. We offer flexible working hours to allow you to truly enjoy work/life balance and always strive to deliver a workplace experience like no other.  We regularly bring our people together to connect and have fun through our many different events, parties and hobby-based clubs.

What you’ll be doing

• Lead the secure, reliable and efficient delivery of IT services across Double Eleven, supporting a Middlesbrough HQ and Kuala Lumpur studio alongside our remote workers
• Oversee end-user IT support, including device management and onboarding/offboarding processes
• Maintain and support core infrastructure, productivity platforms, and systems used across business and engineering teams
• Ensure effective identity and access management, alongside robust security controls across company systems
• Own and manage endpoint security, contributing to incident response when required
• Support engineering workflows by maintaining access, tooling, and governance across source control and build systems
• Contribute to incident management, operational resilience, and disaster recovery planning
• Build and manage relationships with IT vendors and third-party service providers
• Work closely with Engineering and Studio Leadership to ensure IT services are stable, secure, and scalable
• Implement and maintain IT policies, governance, and operational processes that enable secure, effective day-to-day operations
• Continuously identify opportunities to improve systems, reduce risk, and enhance service delivery

What we’re looking for

• Proven experience managing IT operations within a modern, security-focused environment
• Experience leading and developing people, with the ability to support, guide, and grow a team
• Strong knowledge of identity and access management (IAM), including least privilege, MFA, and SSO (e.g. Google Workspace, Microsoft 365)
• Hands-on experience with endpoint security and EDR platforms 
• Familiarity with virtualisation technologies (e.g. XCP-ng or similar)
• Experience working with containerised environments such as Docker
• Understanding of Git-based source control systems and developer tooling
• Exposure to CI/CD pipelines and build environments
• A practical, security-first mindset, able to reduce risk without blocking delivery
• Strong sense of ownership, proactively identifying gaps, improve systems, and follow through to completion
• Clear and transparent communicator, particularly during incidents and periods of change
• Confident handling of IT incidents, with structured and calm approaches to investigation and resolution
• Collaborative approach, ability to work effectively with both engineering and non-technical teams
• Ability to design and implement pragmatic IT processes and governance that translate policy into day-to-day operations

 Qualifications

•  All relevant qualifications considered

What to expect

Some of our benefits include:

Working life at Double Eleven 

• Start your day any time between 9:00am and 11:00am
• 35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)
• 14 days annual leave + holidays gazetted by the Federal Government of Malaysia (where holidays fall on a weekend, you’ll receive either the Monday or Friday as extra holiday!) 
• 1 day leave for your birthday
• Up to 10 days discretionary annual leave during our end of year break
• 1 day leave if you’re moving house
• Potential for annual performance bonus
• Best-in-class tools and workflow so you can focus on creativity
• 3 additional days annual leave for 5 years service and a further 3 days annual leave for your 10 years service milestone
• State of the art office facilities in an central location with excellent transport routes
• Assorted fruit and bread options, juice, hot drinks and fruit
• Employee referral bonus (up to MYR5,000!)
• Free game codes, game swag and merchandise
• On site parking expensed 

Professional development and wellbeing

• Free gym membership at a local gym in Mid Valley 
• Company private healthcare cover in-patient and out-patient for you, your spouse and children
• Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations
• A personalised development plan with dedicated support tailored to your growth and goals
• An accredited Academy providing professional qualifications
• In-studio wellbeing programmes and People team support

Team life 

• Subsidised off-site team activities 
• Many team events to celebrate team and game milestones
• Sponsored team activities
• Opportunity to contribute to our internal Employee Diversity and Equality Network

Ways to reach 

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Talent team at jobs@double11.com 

Senior / Lead DevOps Engineer

Why You Should Apply
- Varied and strategic role across CI/CD, Infrastructure-as-Code (IaC), and Cloud Automation, reporting directly to the Head of Engineering.
- Lead all DevOps initiatives and set the foundations for CI/CD, automation, and shift-left practices.
- Clear 6-12 month objective to standardise CI/CD and reduce manual release and build processes, with full leadership support and resources.
- Opportunity to join a stable global financial services company (non-bank) that has established a regulated product suite in Malaysia over the past 5 years.

What You Will Do
- Lead the design and implementation of CI/CD pipelines, reusable pipeline architecture, quality gates, branching governance, automation testing, and release discipline.
- Establish CI foundations across repositories, build validation, early defect detection, and Git workflow standards.
- Drive Continuous Delivery and Deployment Automation, improve rollback strategies, release traceability, and reduce manual intervention.
- Implement Infrastructure-as-Code practices and cloud automation initiatives.
- Enhance deployment strategies, including blue-green and canary deployments.

What You Will Need
- Minimum 6 years of hands-on DevOps experience with AWS or similar platforms (Azure, GCP).
- Relevant experience as a DevOps engineer, cloud engineer, platform engineer, build & release engineer, or SRE.
- Ability to work independently and hands-on, driving digital transformation without reliance on a large team or strict SOPs.
- Experience in fintech, tech companies, product companies, or digital transformation teams within enterprise/MNC environments.
- Strong CI/CD transformation experience (Git-based CI, Jenkins, etc.).
- Hands-on experience with containerization and Infrastructure-as-Code.

About the Company & Team
- Malaysian team and product suite are less than 5 years old, part of a globally established fintech and financial services company operating in 15 countries.
- Regulated under Bank Negara Malaysia, ensuring high regulation and financial security.
- All products are built in-house, enabling long-term initiatives with internal technical capability.
- Provides end-to-end solutions across front, middle, and back office functions, serving both retail and institutional customers under its own brand and a white-label B2B product.
- Hybrid work arrangement, based in central Kuala Lumpur.

How to Apply
- Click the “apply” button. You may submit your CV or LinkedIn profile—whatever you prefer.
- The recruiter is happy to share more information with you before you proceed.
- Every applicant or enquiry will receive a reply.

Note
- Employment passes, work visas, or relocation support are not available.
- Only candidates with work rights in Malaysia will be considered.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are seeking an experienced Tax Lead to oversee and establish all tax-related functions for EPOS，a subsidiary of Ant Group International. This role will be crucial in supporting EPOS's rapid growth and expansion across Southeast Asia, ensuring tax compliance, implementing tax strategies, and managing transfer pricing across markets such as Singapore, Malaysia, Indonesia, Vietnam, Philippines and Thailand.

As the Tax Lead, you will play a pivotal role in setting up tax functions, providing business support, ensuring tax compliance, and managing transfer pricing for the company's operations. This is an exciting opportunity to shape the tax strategy for a fast-growing fintech company in the region.

Key Responsibilities:

1. Tax Function Setup & Management:

• Lead the establishment and management of EPOS’s tax functions, ensuring a framework that supports the company's rapid growth across multiple jurisdictions.
• Oversee and ensure tax compliance across markets in Singapore, Malaysia, Indonesia, Philippines, Vietnam and other APAC regions.
• Develop and implement tax strategies, policies, and controls to minimize tax risks and optimize tax obligations.

2. Business Support & Strategic Advisory:

• Provide tax-related business support and strategic advice to key stakeholders, including senior management, finance, legal, and operations teams.
• Collaborate with cross-functional teams to assess the tax implications of new business initiatives, expansions, or acquisitions.
  

3. Transfer Pricing:

• Design, implement, and manage transfer pricing policies, ensuring compliance with local tax laws and international tax standards.
• Manage intercompany transactions, pricing models, and documentation to ensure tax optimization.

4. Compliance Management:

• Ensure timely and accurate filing of tax returns, reports, and documents across all relevant jurisdictions.
• Stay up-to-date with local tax law changes and global tax developments, adjusting the company’s tax strategies accordingly.

5. Global Tax Strategy Alignment:

• Ensure regional tax operations align with Ant Group International‘s global tax strategy.
• Provide strategic guidance on corporate restructurings, financing arrangements, and other international tax matters.

• Minimum of 10 years of experience in tax management, ideally within multinational corporations, particularly in the tech or fintech sectors.
• Extensive experience in managing tax compliance, transfer pricing, and international tax strategy across APAC markets
• In-depth understanding of international tax principles, transfer pricing, VAT/GST, corporate taxation, and other relevant tax areas.

Get to Know the Team

Our dynamic team drives the marketing platform for merchants across our Southeast Asian on-demand services. We build localized tools for merchant outreach and promotion. Simultaneously, we create engaging promo and ad experiences for consumers across these services in the region, using local insights to enhance user experience and platform engagement.

We are a cross-functional group leveraging data and cultural understanding of South East Asia's on-demand service ecosystem. We innovate localized marketing solutions to fuel growth and satisfaction for merchants and consumers across all our service verticals in the region.

Get to Know the Role

As a Product Designer, you’ll collaborate closely with Product Managers, Engineers, Analysts, and business stakeholders to craft user experiences that balance innovation, feasibility, and impact. You’ll draw on user insights, data, and market research to inform design decisions, while staying ahead of UX/UI trends and competitor strategies. Hands-on involvement in user research and testing across Southeast Asia will deepen your understanding of our users and ensure designs are validated and refined to deliver meaningful results.

You will report to Designer Manager and work full-time onsite at the Grab Kuala Lumpur, Malaysia office.

The Critical Tasks You Will Perform

• You will distill broad, conceptual ideas into practical and engaging interfaces.
• You will actively involve yourself in defining product strategy.
• You will identify high-impact opportunities, and design features in pursuit of goals, and explain the rationale for your decisions.
• You will advocate for our diverse user base with hard data and in-depth research to help meet their unique needs.
• You will plan, prioritize coordinate, and conduct behavioral analysis, user requirements analysis, task analysis, conceptual modeling, and usability testing.
• You will create flows, sketches, prototypes, wireframes, and high-fidelity mockups to communicate concepts, solicit feedback, and drive an aligned approach among your team and stakeholders.
• You will ensure consistency across all of our products & integrations by adhering to our design system standards and making updates when necessary. Work with engineering, product management, data, marketing, etc. to eliminate inconsistencies.

About the Role

Responsible to lead and deliver the overall HR services, particularly in Payroll & Benefits services across the APAC countries under the Regional Shared Services Centre, focus on the internal client which includes managing critical service issues to resolution, liaising with countries HR Business Partners to ensure services meet required standards (inclusive of third party suppliers) and the ability to align to the business strategy in different countries within the SGS APAC region and imperatives to ensure the service delivery is in line with the requirements and expectations under the Service Level Agreement (SLAs).

Responsibilities

• Oversee the Payroll & Benefits functions / areas in the HR Shared Service Centre to ensure quality and efficiency of the services in line with the Service Level Agreement (SLAs) and fully comply to the related standard & legislation.
• Accountable for the timely delivery of the Payroll & Benefits services and processes, including Payroll, Compensation & Benefits, Employee Welfare, HRIS, as well as day-to-day liaison with different stakeholders in APAC countries.
• Establish and standardize work procedures and best practice across different countries to improve the efficiency of the shared service team.
• Ensure the necessary interface and infrastructures are in place to facilitate the services offer to the countries.
• Continuous strike for “zero error” target in achieving the “Centre of Excellence” in HR deliveries.
• Ensure the governance of the service operations, including managing the budget, schedule expenditures and cost effective measurements of the shared services.
• Carry out necessary standard and process audit to ensure the compliance and alignment of the HR practices across different countries legal requirements.
• Manage the shared service team and develop a high performance culture within the service centre.
• Analyse variances in operations and initiate gap / cost reduction as appropriate.
• Continue develop, implement and drive the new initiatives in HR services, including of process improvement, automation, resource management.
• Prepare activity, budget and performance activities reports to the management.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

• Own Data Science for a specific-market/industry on new and already established products, services and design.
• Be a Data Science business partner for country / cluster leaders, commercial, product, and technology leaders to achieve country specific goals including revenue and EBITDA and other objectives.
• Regularly meet directly with clients to understand strategic business needs, translate them into analytical strategies and offer innovative solutions driven through state of the art methodologies in Data Science.
• Support Client and Commercial teams with Data Science design and methodological questions.
• Play a leading role in the application of data and analytics strategies in support of clients’ business needs.
• Innovate and create out of the box solutions by leveraging large and diverse data sets and state of the art technologies.
• Collaborate and align with other Data Science team units to deliver and prioritize objectives.
• Enable Data Science technology solutions on the ground and ensure solutions meets client needs.
• Leverage DSCi Methods, Product and Technology teams to bring to the market services and solutions.
• Contribute to identifying third parties and evaluate their capabilities and data sets in order to develop new solutions.
• Design and conduct studies, tests and use advanced analytics techniques to build proof of concept and prototypes for use cases.
• Enable your team to focus on innovation and contribute to the company's objectives.
• Coach and develop junior data scientists.
• Lead the team and provide performance objectives

About the Role

We are seeking a detail-oriented and proactive HR Intern to support our Human Resources department. This role is crucial for ensuring the smooth execution of HR administrative functions, particularly within our intern and international assignment programs, and for contributing to the continuous improvement of our operational processes.

Key Responsibilities:

• Coordinate and schedule interview sessions, including timely follow-up with all relevant stakeholders.
• Prepare and issue offer letters for interns and manage documentation for contract extensions or shortenings.
• Facilitate the new hire onboarding process, ensuring a seamless and welcoming experience for all new employees.
• Assist with the accurate completion of intern profiles and ensure their submission into the system.
• Prepare and submit all required documentation for expatriate employees, ensuring compliance and accuracy.

Projects:

• Contribute to projects focused on the improvement of operational process flows, segmented by assignment type.
• Assist in updating and maintaining work instructions for International Assignment and Intern Recruitment processes.