FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

You will lead, in partnership with the business partners to ensure that all Risk and Compliance risk areas are efficiently and effectively assessed, mitigated and controlled with reference to the best working approaches and standards of AIA Group and its Business Units.

• Responsible for the overall design, implementation and ongoing improvement of organization’s Risk and Compliance Programme that is focused on sound governance of an operations shared services entity whilst ensuring its alignment with Business and Strategic objectives of the Group
• Lead the implementation of an effective compliance and risk assessment programme for organization and engage with key business partners which includes:-

1) working with business divisions and functions (e.g. Group and/or

Business Partner, Internal and External Audit, Finance, Risk and

Compliance, and Legal) to build up and / or implement a risk control

framework and provide quality and solutions-focused advice on risk

and control issues relevant to the business functions for advised

decision-making on compliance and ethics matters

2) Develop and implement an effective education programme through

ongoing communication and training to embed a risk culture within

organization

• Represent organization in Group Risk and Compliance initiatives through active participation and liaison work
• Develop relevant Risk and Compliance policies and procedures to support the objectives and values of organization
• Communicate Risk and Compliance matters including timely and accurate reporting and/or issue of such matters in accordance with relevant reporting and protocols
• Conduct compliance and risk reviews on business functions and provide strong support to the monitoring programme and assurance on the implementation of remedial actions on any non-compliance issues
• Develop structural approach to effectively look after suspected instances of compliance policy violations by employees, from receiving allegations to planning and conducting investigations
• Lead, develop and ensure effectiveness of the local organization Risk and Compliance function, to support delivery of their objectives and requirements

Job Requirements:-

• Strong work experience in the financial industry handling compliance and/or controls
• In-depth understanding of the Insurance business preferred and, in lieu of insurance, financial services
• Excellent command of English (both written and oral)
• Engaging speaker and with excellent interpersonal skills
• Independent and able to handle pressure
• Must be well organised, meticulous and analytical
• With high level of integrity and ownership and accountability of result

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Complete AML Quality Assurance (QA) activities undertaken by the Anti-Money Laundering (AML) Centre of Excellence

• Assist in designing and implement an effective Anti-Money Laundering (AML) Quality Assurance Programme.
• Conduct data analysis, sample tests and root cause analysis to assess effectiveness of AML related controls in AIA Business Units and to identify control weaknesses & improvement opportunities
• Recommend action plans aimed to enhance AML control environment, monitor progress of action plans and follow-up for timely completion of actions.
• Recommend improvements to enhance governance of the AML QA Programme and participate in related projects.
• Compile risk-based management information, dashboards and governance reports as specified.
• Perform other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements.

Job Requirements :

• Bachelor’s degree holder in appropriate field (e.g. Accounting, Risk Management, Business Management or Law) with 3 years work experience in the financial industry handling AML / Financial Crime Compliance or a relevant role.
• Understanding of the Insurance business preferred and, in lieu of insurance, financial services.
• Certified AML Specialist (preferred).
• Excellent command of English (both written and oral) and report writing skills.
• Dedicated, able to work under pressure, well organised, meticulous and analytical.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Provide quality and timely support of the Group’s financial reporting functions (such as day to day accounting function, financial statements preparation and provide support to local business divisions on financial reporting related tasks) in accordance to AIA Group accounting policies and its related regulations.

• Lead the team to perform review and consolidate submissions from local business units for various external and internal reporting requirements
• Ensure all required financial reporting and analysis are provided to Group Office timely, accurately,
• Ensure information received from the local business units aligns with Group standards
• Support the Group financial reporting and analysis matters timely and satisfactory response on all queries to enable business decisions.
• Support and coordinate with various departments in rolling out activities like development, design, and implementation in relation to preparation of templates and financial statements to improve current processes and overall efficiency of the team.
• Develop and recommend areas for enhancements and improvements for the current systems and processes to meet the challenges and needs of stakeholders.
• Responsible to update Business Process Manuals, Control Checklist, Roles and Responsibilities Document and Training Materials as and when new improvement identified, implemented and communicated, and at least on an annual basis.
• Provide mentorship, guidance and support to team members in performing their tasks.
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet financial reporting and/or other requirements.
• Support the Senior Manager in resource planning, including budgeting and monitoring, recruitment and training, employee engagement and development, performance reviews and appraisals, and succession planning.
• Encourage team members to stay updated on IFRS and/or Regulatory developments

Job requirements:

• Degree holder in Accountancy with professional qualification in ACCA or equivalent
• Minimum 8 years of relevant work experience gained within a multinational environment with regional exposure and/or accounting and auditing experiences in a big-size accounting firm
• 4 + years of supervisory or management experience in the above position

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Accountable for the provision of finance operations – accounts payables services to the AIA Group of Companies within Asia Pacific in accordance to applicable accounting policies, standards and guidelines.

Accounts Payable:
•    Process all invoices in Ariba/SAP from 3 way matching (verifying purchase orders, good received and invoice) to payment, ensure timely and accurate posting and payment 
•    Process staff claim by verifying supporting document and staff entitlement, ensure timely and accurate staff disbursement 
•    Liaise closely with vendor and requestors on any queries or matters pertaining order and payment by providing timely and satisfactory response on all queries
•    Follow up on invoice exceptions and ensure exceptions being investigated and closed on a timely basis.
•    Prepare and send out the Open PO Listing quarterly to ensure respective parties close the PO on time 

Others:
•    Ensure all processing and reconciliations are completed at month-end
•    Ensure accounting entries are in accordance to the AIA accounting policies
•    Ensure tasks are performed in accordance with the internal control procedures as per the SLA agreed with Local Business Units, 
•    Support Senior Associate/Specialist in preparing KPI Report for the processes in accordance to the agreed SLA/signed SOW.
•    Perform other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements 

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Assist in managing a team of Claims processors, checkers and assessors to process claims transactions within the required benchmarks and in line with the Company and department goals

Job Responsibilities: ​

• Effectively handles and supervises team members in line with company policies and procedures, including those who are achieving personal work objectives and those who are under performing.

• Lead employees to meet quality, turnaround time and efficiency benchmark.

• Assist in planning resources to support day to day business needs by forecasting volume and arranging overtime where required.

• Involved in staff recruitment, coaching, training including new employee onboarding and providing career development planning.

• Create a work culture that is consistent with the Company’s mission and purpose with emphasis on AIA’s Operating Philosophy.

• Regularly communicate organization information through department meetings, one-on-one meetings, emails, and interpersonal communication.

• Actively involved in process improvement initiatives to improve productivity and quality of claims delivery.

• Organize and implement team engagement activities to foster closer team spirit and build work life balance environment.

• Actively manages key employee retention and development.

• Performs other responsibilities and duties periodically assigned by immediate manager to meet business requirements.

Job Requirements:

• Open experienced Senior Medical Claims Assessor, experience in leading team would be added advantage.

• A recognized tertiary Diploma / Bachelor’s Degree in Biology, Biotechnology, and Medical Science, Social Science, Business Management or equivalent qualifications.

• Fluent in spoken English & Chinese. Candidate with proficiency to converse in Mandarin / Cantonese would be an added advantage. Passing SPM Chinese subject is a MUST.

• Self-motivated and customer orientated.

• Time management skills.

• Computer literate in Microsoft Office.

• Good commitment at work, good attitude, willing to learn.

• Able to adapt desk-bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hour (including weekend & public holiday).

• The role is required to follow Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible for ensuring the security and integrity of AIA's information systems and cyber environment

• Develop AIA's information technology security procedures and overall cyber security framework
• Evaluate, test, recommend, coordinate, monitor and maintain IT security policies, procedures and systems including access management for both hardware and software
• Design, implement and troubleshoot various information systems and cyber security software to identify security risks and exposures
• Determine the causes of security violations and suggest procedures to halt future incidents
• Conduct evaluation and testing of hardware and software for possible impact on system security
• Investigate and resolve security incidents such as intrusion, frauds, cyber attacks or data leakage

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Support the organization in ensuring efficient utilisation of AIA facilities and operation of the facilities systems as appropriate

Office Facilities Maintenance & Building Management Operations

· Assist in providing support to the organization in providing suitable and safe working environment for employees.

· Focus on using best business practice to improve efficiency, by reducing operating costs while provide optimal produtivity in building management operations

· Provide active participation in building operation planning and day-to-day operations, in relation to efficient usage of office space and facilities maintenance

· Assist in project managing contractor works such as maintaining project timeline / resources and budget accordingly.

· To provide support to ensure compliance with all local safety requirements for the building including employee training, facilities inspections along with security of the premises.

· Assist in supervising contracted vendors such as cleaner, pest control activities, electrical maintenance works to ensure the operations are carried out as per agreed service contract.

· Conduct routine check on facilities inspection and maintenance such as fire prevention/ fighting equipment, electrical, plumbing.

· Attend, update and complete any job request or enquiry reported relating to all office facilities issues.

· Standby support for any urgent issue after normal working hours, weekend and public holiday on duty rotation basis.

- Actively involve in monitor, record and request for order on material, spare parts and consumables related to office facilities.

- Assist in preparing documents and to submit purchase order for technical related services or items.

Job Requirements :

• Certificate in Mechanical / Electrical / Building Management or any other related engineering field

• Fresh graduate encourage to apply.

• Good and professional communication skills

• Integrity, responsible, honest and responsible

• Strong organizational, analytical and problem solving skills

• Process oriented and hands on person

• Able to work long hour including weekend and tight project timeline

• Able to prioritize work matters and have sense of urgency

• Possess cultural awareness and sensitivity

• Good sense of humor

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

1. Process authorized claims transactions within the required benchmarks
2. Review and approve cases that exceeds subordinates’ authority within required benchmarks
3. Building and Developing complete skill sets for Claims Assessors
4. Claims Reporting
5. Trends Analysis
6. Staff Engagement

• Process all Inpatient, Outpatient claims and pre-approval requests received as per stipulated requirements
• Ensure meeting individual quality, turn around time and productivity benchmark
• Review/approve cases that exceeds subordinates’ authority
• Respond to email enquiries from internal and external parties
• Perform outbound call to customers when required     
• Training of new joiners on claims processing rules and products knowledge including Review and Feedback for On-The-Job training cases
• Providing training in System Navigation and Processing Steps, towards certification with Claims Approval Authority, as stipulated in the Claims Approval Authority guidelines.             
• Conduct regular claims review in claims performance to ensure claims principles/authorities are adhered to. Review claims decision making process to identify areas of claims risk management concerns for further improvements.    
• Organize and implement team engagement activities to foster closer team spirit and create work life balance environment.
• Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

• Interacts with the Product Owner / Business Analyst to define, refine, develop, test and deliver against functional requirements 

• Understands and translates functional into technical requirements 

• Works with an architecture team to design the components of the product suite 

• Provides input to the project delivery plan, including sizing and estimation if required, with regards to one’s areas of responsibility 

• Coordinates the work within the boundaries of their teams and project  

• Being accountable for the quality of one’s team and supporting through code review processes and testing strategies as a whole-team approach 

• Implements correct, performant and reliable code on schedule and according to specification 

• Determines code quality and test coverage, and designing and implementing tests to make sure software is built to the highest quality possible 

• Develops and maintains test automation efficiency and effectiveness 

• Responsible for defect closure and root cause analysis to avoid regressions 

• Drives continual improvement in quality and efficiency, including defect prevention/ root cause analysis, suggesting and adopting improvements to technology and efficiency 

• Collaborates and partners across different departments including support, consulting, product management, and engineering 

• Writes technical documentation for internal or external consumption, for developers of varying skills level 

• Influences system designs and plans from a testing perspective  

• Reviews, analyses and improves test coverage and reduces defect count for their product area 

• Collaborate with developers to bring new software releases and services into production 

• Automate everything from deployment, monitoring, management and incident response - treat 'Everything as Code'   

• Develop and improve operational practices and procedures 

 

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Responsible to ensure all required management reporting and analysis are provided to Group Office and local business units timely and accurately.
Provide support to local business unit on management reporting process and ensure comply with Group’s reporting procedures requirements.

• Responsible to ensure all required management reporting and analysis are provided to local business divisions timely, accurately and in accordance with the Group’s reporting procedures. 
• Support local business divisions in the management reporting process and perform timely analytical review on the management reports.
• Ensure information aligns with Group standards for both financial and management reporting.
• Support local business unit on management reporting related initiatives and coordinate with various departments in Group Office (if required) on rolling out of the initiatives.
• Responsible to update Training Materials (TM) as and when new improvement identified, implemented and communicated.
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet management reporting and/or other requirements.

​

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Responsible to conduct thorough review of the customer and claims, obtaining evidence, producing report on findings as per stipulated requirements and benchmark

Assess customer profiles, policy details and claim history (all policies).

Review claim patterns/trends nature of injuries, treating doctors, clinic address and residential/workplace.

Conduct interviews with the servicing agent, medical doctors and claimant.

Verify claim document, analyze signs of potential forged documents and clarification with hospital.

Gather all information and prepare preliminary investigation report to Fraud Team (SG).

Provide training session to claims assessors on fraud detection and best practices.

Ensure that targets in line with KPI goals.

Performs other tasks periodically assigned by supervisor to meet operational and/or other requirements.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Support Procurement Support Operations for Ariba Sourcing to Pay processes; covers all modules in Ariba inclusive of Contract Life-cycle Management, Sourcing, Catalog Enablement, Vendor Master Data Maintenance and Supplier Enablement.

Contract Lifecycle Management (CLM)

• Review and approve CLM creation and update in ARIBA.
• Ensure sourcing process compliance prior to contract signing with accurate documentation in place.
• Support CLM Contract Workspace creation & amendment, whenever needed.
• Support general enquiries on CLM.

Vendor Master Data Maintenance (VMDM)

• Review and confirm the vendor creation and changes in SAP ARIBA.
• Ensure all the requirements met per business unit requirements
• Maintain the vendor master data in SAP, whenever necessary
• Support VMDM enquiries, and deal with SAP FICO team if necessary

Catalog Enablement

• Review and approve catalog in ARIBA for the use of ARIBA P2P
• Ensure all the supporting documents are in place before approving the catalog
• Ensure compliance against sourcing process
• Maintain catalog approver rules file in ARIBA and ensure it is updated
• Upload catalog in ARIBA for the use of P2P and perform the maintenance, whenever necessary
• Support catalog – P2P related enquiries

Supplier Enablement

• Support supplier enablement activities on Ariba Network including but not limited to supplier communications, supplier data setup and work closely with Ariba supplier enablement team.
• Communicate internally with supplier relationship owners and externally with suppliers on the enablement process

Ariba Sourcing

• Ensure vendor is ready for Ariba Sourcing event and train the vendors on how to use ARIBA Sourcing
• Support sourcing event until completion

Report & Data Analytics

• Generate & customize report for the use of business units
• Prepare report dashboards for business units and customize according to their business requirements, currently using Tableau system
• Support report related enquiries

Others:

• Ensure the junior team members to understand the operation by the Service Areas
• Assist Team Leader / Manager to runs daily operations, if needed, inclusive of ticket segregation, handling urgent requests, etc.
• Ensure the SNOW tickets are updated on timely manner to have an accurate TAT
• Ensure training materials are up-to date for the team usage

Involvement in project UAT and supporting group / business unit initiatives as & when required

Job Requirements

Education

• Bachelor’s degree or equivalent experience in any relevant disciplines.

Experience

• 3-4 years working experience, experience in procurement related fields, shared services environment is preferred

Practical Skills/Abilities:

• Possess good analytical, communication, presentation and soft skills
• Able to communicate well in English. Other languages such as Cantonese, Mandarin will be and added advantageous.
• Able to write clearly and concisely and work within tight deadlines
• Able to work extended hours when necessary
• Fast learner and flexibility in roles expansion
• Adaptable in fast-paced environment
• Possess personal attributes such as maturity, interpersonal skills, professional integrity and proactive

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Role summary:

As part of the ongoing growth of Experian’s Global Finance Services (GFS) organization, an experienced, motivated and proactive General Ledger Analyst is needed to provide the accounting acumen and reporting required by Experian’s Group Financial Reporting function. This challenging role will be based in Experian’s Global Delivery Centre in Cyberjaya, Malaysia and be part of the Record to Report team (R2R), a key and growing part of the GFS team.

 

Work that matters - What you’ll be doing:

• Support GL journal related task including preparation of journal entries, ensure journals to be booked in accordance to company policies, collaborate with stakeholders (Finance Controller, Business Finance and FP&A team) in understanding journal submission and supporting evidence.
• Ensure all revenue and cost recognition/deferred journals posting according to IFRS15 accounting standard with supporting evidence as required.
• Support HFM related task including error validation, half year/year end disclosure as per Global timeline, etc
• Analyze and rectify issues or enquiries pertaining to GL transactions within the entities supported.
• Act as escalation point for any issues involving month end, quarter, year-end close. Monitor and manage issues, escalations and/or exceptional handling requests.
• Stakeholder management includes collaboration with all parties (including Finance Controller, Business Finance, other GFS team, system experts, Group Finance, etc) in handling daily/ ad hoc matters relating to entities supported.
• Preparation & submission of monthly balance sheet reconciliation files e.g. Prepayment, Other Debtors, Accruals, VAT, Accrued/Deferred Revenue, etc, monitoring/clearing aged reconciling items in a timely manner & attend balance sheet review calls with stakeholders.
• Understand and ensure compliance with Experian policies and be the first line of defense/ Gatekeeper of the books.
• Provide support to internal & external Audit process and in accordance to accounting standard. Ensure compliance with all requirements encompassing data integrity and evidence of process and accuracy.
• Perform other responsibilities and duties periodically assigned by line manager to meet financial reporting requirements and/or other projects.
• Continuously drive for improvement & streamline processes within General Ledger function.
• Respond/ handle ad-hoc requests/ divestments/ acquisitions in a timely and professional manner.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Process authorized claims transactions within the required benchmarks for Hong Kong market based on guidelines set for the issuance of AIA insurance policies.

Job Responsibilities:

• Process all Life / Accident and Health (A&H) / Major Claims / Corporate Solutions (CS)/ Pre Approval (PA) claims requests received as per stipulated requirements.
• Evaluate and collect all data for claim processes, prepare medical questionnaire and to review all status and ensure efficient adjustment in claim system.
• Ensure meeting individual quality, turnaround time and efficiency benchmark.
• Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.
• Prepares regular reporting to management on metrics relating to business, operations, risk, compliance, workforce, etc. or statutory authorities on regulatory metrics.
• Develop procedures for reporting, extract, collate and populate data to reporting template.
• Validate data accuracy and liaise with relevant parties to resolve data quality.
• Forward thinker in ensuring all required task and activities are recorded in relevant system accurately and promptly. 

Job Requirements:

• Open to Fresh Graduate, experienced Medical Claims Assessor, experienced from Lab / Nursing / MBBS.
• A recognized tertiary Diploma / Bachelor in Biology, Biotechnology, and Medical Science, Social Science, Business Management or relevant qualifications.
• Self-motivated and customer orientated.
• Time management skills.
• Computer literate in Microsoft Office.
• Good dedication at work, good demeanor, willing to learn.
• Able to adapt desk-bound working environment, working shift including weekend on rotation basis & able to work overtime beyond normal office hour (including weekend & public holiday).
• The role is required to follow Hong Kong working calendar.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Role summary:

The role would offer a mixture of streamlining existing tasks and assisting with stabilizing and migrating new tasks into the KL SSC. As a result, there will be regular changes in the composition of your responsibilities.

 

Work that matters - What you’ll be doing:

• Handle all intercompany in Global (including APAC, UK&I, EMEA, NA&3Cs & LATAM) transactions, accounting, confirmations and reconciliations. The process must be completely timely and at a high level of accuracy.
• Record intercompany transactions and journal entries to clear intercompany transactions with other affiliates and maintain intercompany accounts on a monthly basis
• Review/monitor intercompany accounts, i.e. invoicing, payables and journal entries
• Accurate and detailed review of intercompany invoice processing and settlement including inter/intra countries local tax accounting and withholding tax requirement.
• Ensure compliance with Global Intercompany and Transfer Pricing policies.  
• Analyze intercompany balances with other affiliates and coordination of intercompany wire payments and intercompany settlements
• Preparation of recharge or allocation journals including business unit cost transfer, travel allocation to be transfer within entities
• Resolve Intercompany Accounting related issues and disputes or escalate as required
• Other ad hoc duties as may be assigned