At Cariflex, we specialize in developing, manufacturing and markets specialty polymers and its latex that bring remarkable value and improve lives worldwide. We are on the lookout for a Chemistry Laboratory Technician to support and collaborate with Scientists and and researchers to support ongoing projects. He / She is precise, compliant to given instructions and able to adhere to safety protocols.

• Perform laboratory tests to produce reliable and precise data for scientific investigations.

• Prepare laboratory samples/specimens for testing and conduct prescribed experiments accurately.
• Operate and maintain laboratory equipment and instruments.
• Maintain accurate records of experiments, observations, and results.
• Ensure compliance with laboratory safety procedures and regulatory guidelines.
• Assist in the development of new testing methods and protocols.
• Order and maintain inventory of laboratory supplies and chemicals.
• Collaborate with scientists and researchers to support ongoing studies.

• SPM/STPM Science Stream or Diploma in Science preferably Chemistry
• Ability to speak Bahasa Malaysia and English
• Meticulous, discipline and observant

• To conduct testing according to SOP, QA/QC procedures in accordance to ISO/IEC 17025 and meeting turnaround time (TAT).
• To adhere to group HSE safety procedures.
• To establish and review laboratory operating procedures.
• Ensure all quality manual and procedures are appropriately documented and followed.
• Ensuring all results / test reports / certificates are reviewed and issued professionally.
• To review, check and make sure results accuracy of Proficiency Testing Programme or Round Robin prior submitting to the PT organizer.
• Ensure Good Housekeeping and Good Laboratory Practice (GLP) in the laboratory.
• To comply with all Health, Safety and Environmental (HSE) local regulation (Occupational Safety and Health Act 1996, Factory and Machinery Act 1967, Environmental Quality Act 1974).
• To report any hazard / risk, near-miss and incident in Crystal system.
• Ensure that all Operational Integrity Management System (OIMS) requirements are met.

• Daily Monitoring Support
• Assist in daily monitoring of customer systems using monitoring platforms
• Identify basic system status (normal / offline / low performance)
• Record monitoring findings accurately in tracking sheets
• Data Entry & Updates
• Update customer system data in Google Sheets / internal databases
• Maintain organised and accurate records for monitoring and service follow-ups
• Assist in preparing simple monitoring summaries when required
• Customer Service Assistance
• Support the customer service team by providing updated system information
• Assist in drafting basic customer updates (under guidance)
• Help follow up on pending monitoring-related cases
• Admin Support
• Organise monitoring records, reports, and screenshots
• Support other administrative tasks related to monitoring and customer service
• Perform ad-hoc duties assigned by the supervisor

• Diploma / Degree students in:
• Business Administration
• Engineering (Electrical / Renewable Energy – advantage)
• Customer Service or related fields
• Proficient in Excel / Google Sheets
• Comfortable working with data and repetitive monitoring tasks
• Able to follow instructions and standard procedures
• Attention to detail and good time management

We are looking for a motivated, dynamic Assistant Finance Business Partner (PH) & Project (MY) to join our team. Your new role would be reporting to the Senior Business Finance Manager and the Key Business Partner of Philippines and Malaysia Business.

In this role you will be responsible for:

Philippines

• Participate in business partnering with commercial and operations
• Support budget, rolling forecast preparation and monthly variance analysis for both Profit & Loss and Balance sheet
• Lead and coordinate the month-end closing process by establishing clear timelines and functional requirements
• Develop and leverage the different sources of data and provide a series of analysis and dashboard reporting
• Check source data to verify completeness and enhance accuracy
• Undertake and support various ad-hoc projects as directed

Malaysia

• Review of staff claims and streamlining of processes, where necessary
• Project manage E-invoicing monthly submission and ad-hoc troubleshooting
• Undertake and support various ad-hoc projects as directed

The ideal candidate will possess:

• Degree/ Diploma in Finance/ Accountancy or its equivalent.
• At Least 3-5 years of relevant working experience in Financial Analysis and Business Partnering.
• Willing to travel internationally up to 10%.

Highly Desirable:

• Advanced users of spreadsheet and presentation tools, particularly Google sheets, Microsoft Excel and Microsoft PowerPoint.
• Good analytical skills and able to present analysis in rationally while “speaking the audience’s language”.
• Independent, self-starter, self-motivated, result oriented as well as customer oriented.
• Ability to multi-task, work under pressure, and meet deadlines.
• Strong business and commercial acumen.

Main Purposes of the role:

The role will be part of a team responsible for ensuring that day to day network operations run smoothly across the regions. This will include monitoring the environment and responding to incidents and problems as they arise and performing preventative maintenance where necessary.

Day to day activities will include responding to requests to perform changes and maintenance to the network in line with global standards.

Adherence to ITIL process and procedures alongside global standards is essential.

• The role will work closely with other regional and global resources. The role will also incorporate project and design work as overflow from the Network specialist team.
  
  In this role you will be responsible for:
• As required, it produces outline system designs and specifications, and overall architectures, topologies, configuration databases and design documentation of networks and networking technology within the organisation. Specifies user/system interfaces, including validation and error correction procedures, processing rules, access, security and audit controls. Assesses associated risks, and specifies recovery routines and contingency procedures. Translates logical designs into physical designs.
• Monitors service delivery performance metrics and liaises with managers and customers to ensure that service level agreements are not breached without the stakeholders being given the opportunity of planning for a deterioration in service.
• Carries out agreed operational procedures, including network configuration, installation and maintenance. Uses network management tools to collect and report on network load and performance statistics. Contributes to the implementation of maintenance and installation work. Uses standard procedures and tools to carry out defined system backups, restoring data where necessary. Identifies operational problems and contributes to their resolution.
• Identifies and resolves complex network problems following agreed procedures. Uses network management software and tools to collect agreed performance statistics. Carries out agreed network maintenance tasks.
• Provides technical expertise to enable the correct application of operational procedures. Uses network management tools to determine network load and performance statistics. Contributes to the planning and implementation of maintenance and installation work. Implements agreed network changes and maintenance routines. Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures. Provides reports and proposals for improvement to specialists, users and managers.
• Uses network management tools to produce management information on capacity and utilisation and investigate issues where necessary.
• Carries out routine audits and checks to ensure adherence to policies and procedures. Facilitates the implementation of mandatory electrical safety testing.
• Acts as the routine contact point between organisation and supplier. Collects and reports on supplier performance data.
• Reviews capacity, performance, availability and other operational metrics and takes appropriate action to ensure corrective and proactive maintenance of storage and backup systems to support the requirement to protect business information.
• Creates reports and proposals for improvement and contributes to the planning and implementation of new installations and scheduled maintenance and changes within the system.
• Prepares and maintains operational procedures and provides technical expertise and appropriate information to the management.
• Take an active part in the ownership of the service that we deliver

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in IT computing environment
• 2- 4 years minimum experience working in an IT Network or similar IT operations support role at an advance level

Experience:

• Has good understanding of technologies used within the organisation
• Extensive experience of Cisco Routing and Switching, Cisco ASA, Aruba Switching & Wireless, Stingray traffic manager, VPN, DHCP, Aerohive WAP’s and Velocloud SD-WAN
• Experience of technologies wider than networks, Microsoft Server technologies, Linux, specifically around Proxy Servers, DHCP, DNS
• The ability to work across technology silos to resolve issues independently

Knowledge & Skills:

• Works under broad direction. Work is often self-initiated. Is fully accountable for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the delegation of responsibilities.
• Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism.
• Builds appropriate and effective business relationships.
• Makes decisions which impact the success of assigned projects i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments.
• Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider customer/organisational requirements.
• Has in-depth commercial and technical expertise, often in a variety of environments.
• Demonstrates an understanding of current developments in the application of Information Systems and is able to assimilate and interpret advice from specialists - technical or otherwise.
• Has some knowledge of IT standards and codes of conduct.
• Planning and organisation - Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems.
• Decision making - Making decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information.
• Initiative - Being proactive, taking action and anticipating opportunities.
• Communication - interact with other members of IT and the business through multiple methods of communication.
• Ownership - Must be able to demonstrate the ability to own a problem or incident and instill confidence that problems will be resolved in a timely manner.
• Improvisation - Dealing effectively with unexpected situations, taking advantage of opportunities and overcoming problems.
• Commercial orientation - Keeping commercial aspects continually in mind when taking actions or making decisions.
• Customer focus - Understanding the needs of the internal or external customer and keeping them in mind when taking actions or making decisions.
• Influence, persuasion and personal impact - The ability of an individual to convey a level of confidence and professionalism, positively influencing and persuading others to take a specific course of action when there is no direct line of command or control.
• Interaction with people - Establishing relationships and maintaining contacts with people from a variety of backgrounds. Effective and sensitive communicator in different societies and cultures.
• Teamwork - Working cooperatively (rather than competitively) with others to achieve a common goal

The Company

Redox is a ASX listed, leading raw material and ingredients distributor bringing the best products from around the world to clients in over 170 unique industries. Established in 1965, Redox has grown to 15 regional offices located throughout Australia, New Zealand, Malaysia and United Sates of America and continues to grow creating exciting opportunities to join this Australian founded and owned business. Our dedicated team achieved a sales revenue of over $1 billion in the previous financial year.

About the Role

The role is office based, located in Redox Malaysia office at UEP Subang Jaya, Selangor. Our graduates are entry-level, provided with a mentoring and one-on-one training, receiving continuous guidance and development.

As a Sales Consultant, you will be put in charge of a portfolio of accounts over a wide range of industries.

In this position you will:

• Cater to a portfolio of accounts over a wide range of industries
• Use your excellent people skills to forge relationships with new and existing clients, building up sales and expanding your abilities.
• Getting on the road to visit clients is exciting and rewarding, you will get to visit your clients regularly and present Redox products and services.
• Achieving targets and developing sales, formulate and negotiate pricing
• Develop your skills with opportunities to progress your career growth at Redox
• Attain market intelligence

About you

• You will be a recent graduate, early in your career who is keen to learn and be developed into a successful and leading salesperson.
• Exceptional communication and interpersonal skills, time management and attention to detail
• Self motivated, resourceful and goal driven
• An understanding of chemistry or chemicals would be desirable, due to the nature of the ingredients we distribute.

Requirements:

You must have –

• Minimum of a Bachelor of Business, Arts or Science Desirable - major in chemistry or similar
• Citizenship or permanent residence status
• Must be able to speak English and Malay, additional languages will be looked upon favourably.
• Drivers Licence and car

You have high quality communication skills; written, verbal and in presentation settings. Including a professional and courteous phone style

Benefits

• This position is full time, and permanent.
• We provide a competitive salary, contractual bonus, EPF contributions and quarterly performance-based bonuses.
• We provide you with a car allowance, and the various tools of the trade.

How to APPLY:

Apply here or through our website www.redox.com/careers with a current resume.

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.
All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

Agencies, we’ve got this one covered thanks!

Rentokil Initial is a global leader in Pest Control and Hygiene services, operating across 90 countries with 68,500 colleagues in Europe, the Americas, Asia & MENAT, Pacific and Africa. We provide services around the world that Protect People, Enhance Lives and Preserve our Planet.

Are you passionate about delivering best in class customer experiences? We have an exciting opportunity for a Customer Experience Lead to join our Regional Asia Team.

Reporting to the Asia Sales & Marketing Director, you will play a key role as an independent, inquisitive intelligence operative who extracts actionable customer insights through high-impact verbal interaction, replacing traditional, low-yield survey methods. Based in our Malaysia office, you will specifically reach out to customers across Hong Kong, Macau and Singapore.

This is a great role for someone with an inquisitive nature, a good listener with customer first mindset and have great sense of humour who can build rapport quickly and diffuse tension.

What You’ll Be Doing:

• Call Customers for Feedback: Call people who have stopped using our services or turned down a quote to find out the real reason why.
• Get the "Real" Story: Move past simple "tick-box" answers to get the honest, sometimes "brutal" truth that customers usually don't share.
• Be a Great Listener: Let customers talk for as long as they need—sometimes over 30 minutes—without rushing them.
• Take Fast Notes: Type quickly while the customer is talking so you don't miss any "golden nuggets" of information.
• Report Problems Fast: If a customer has an urgent issue, make sure the right person in the company knows about it immediately so they can fix it.
• Keep it Private: Make sure customers feel safe to speak openly by promising that their names won't be used in the wrong way.

What We’re Looking For:

We are seeking for a Bachelor’s degree holder, who have experience in:

• Customer-Facing Background: Proven track record in roles requiring direct, high-stakes customer interaction.
• Independent Operative: Experience in roles where they are perceived as neutral or separate from day-to-day operations to maximize contact honesty.
• Linguistic Versatility: Fluency in English, Malay, and Cantonese is essential.

The ideal candidate must have:

• High EQ & Active Listening: Must possess a natural gift for getting people to talk and the empathy to listen without "an axe to grind".
• Operational Agility: Ability to manage fluid call volumes—ranging from 10 to 100+ daily interactions—while allowing high-value conversations to exceed 30 minutes if necessary.
• Fast-Paced Documentation: Exceptional typing speed and note-taking abilities to ensure no intelligence is lost during the "flow" of conversation.
• Ownership Mentality: A willingness to take full accountability for issues raised during calls until they are resolved.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.​

​Key Responsibilities​

• Provide great customer experience.​
• Fold, hang, display, and merchandise garments to maximize selling opportunities.​
• Actively process, stock and replenish garments on the sales floor and in the stock room.​
• Open, unpack, and label merchandise with security tags.​
• Support customer purchases and returns in the register.​

We are looking for a skilled Data Engineer with strong experience in cloud platforms like Amazon Web Services and Microsoft Azure. The candidate will be responsible for building scalable data pipelines, managing large datasets, and supporting analytics and reporting systems.

We are looking for a reliable and organized Front Desk cum Office Administrator to be the face of our office and ensure smooth daily operations. This role is ideal for someone who enjoys interacting with people while keeping things structured and running efficiently behind the scenes.

What You’ll Be Doing

• Manage front desk operations including calls, walk-in visitors, and general enquiries
• Maintain a clean, organized, and professional office environment
• Handle office supplies, vendor coordination, and administrative documentation
• Process invoices, track office expenses, and prepare monthly reports
• Support HR and Finance with administrative tasks
• Coordinate meeting room bookings and assist with internal events
• Oversee office facilities, equipment maintenance, and company car usage

• Minimum 2 years of relevant experience
• Strong communication skills in English & Bahasa Malaysia
• Well-organized, detail-oriented, and able to multitask
• Proficient in Google Workspace (Docs, Sheets, etc.)
• Able to work independently with minimal supervision
• Positive attitude and a team player

Why Join Us

• Supportive and friendly working environment
• Exposure to HR, Finance, and office operations
• Opportunity to grow into senior admin / office management role

We are looking for an Web & Digital Account Manager to lead website and digital marketing projects for key client accounts. This role focuses on managing web design, web development, and campaign-related digital work from planning through to launch and optimisation.

You will act as the bridge between clients and internal teams, ensuring projects are delivered smoothly, on time, and aligned with both brand and performance goals.

RESPONSIBILITIES

CLIENT MANAGEMENT

• Serve as the primary point of contact for assigned client accounts.
• Lead project kick-off meetings and clarify goals, timelines, and deliverables.
• Translate client requirements into clear briefs for design and development teams.
• Provide regular updates and manage expectations throughout the project lifecycle.
• Build strong, long-term client relationships based on trust and delivery excellence.

PROJECT DELIVERY

• Manage end-to-end website projects, including redesigns, new builds, and landing page development.
• Oversee timelines, budgets, and resource coordination.
• Ensure work is delivered in accordance with the agreed scope and quality standards.
• Support content, UX, and SEO alignment during the build process.
• Coordinate testing, QA, and launch processes to ensure smooth deployment.

DIGITAL & PERFORMANCE ALIGNMENT

• Ensure websites and landing pages are built with performance in mind (SEO structure, mobile responsiveness, page speed).
• Support the implementation of analytics and basic conversion tracking.
• Review performance data post-launch and recommend improvements.
• Identify opportunities to upsell additional services, such as CRO, SEO, or ongoing optimisation.

INTERNAL COLLABORATION

• Work closely with designers, developers, strategists, and content teams.
• Prioritise tasks and manage competing deadlines.
• Flag potential risks early and help problem-solve solutions.
• Maintain clear documentation, including project timelines and scope updates.

REQUIREMENTS

• Previous experience in account management, digital project management, or digital marketing.
• Experience managing website or digital build projects (e.g., WordPress, Shopify, Webflow, or similar platforms).
• Strong understanding of how websites support marketing performance.
• Basic knowledge of SEO principles, website structure, and analytics.
• Strong organisational skills and ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Comfortable working with remote or cross-functional teams.
• Ability to take ownership and work independently.

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Clinigen is a globally recognized specialty pharmaceutical services organization with a strong commitment to enhancing patient access to essential medicines. We are seeking a motivated and proactive Unlicensed Intern to support daily operations.

The intern will assist with administrative tasks, project coordination and general team support while learning industry best practices.

Key Responsibilities:

• Provide administrative and operational support to the operations team.
• Assist in preparing documents, reports, presentations, and data entry.
• Conduct basic research and compile information to support ongoing initiatives.
• Maintain accurate records, files, and trackers as assigned.
• Support in process improvements and contribute ideas for better team efficiency.
• Ensure filing and documentation is up-to-date and is compliant with standard processes and formats
• Participate in meetings as needed
• Liaise with management and staff to ensure projects are conducted efficiently
• Communicate with staff & management using proper channels
• Master computer skills and required software programs

• Perform other ad hoc tasks as required by the supervisor.

• Diploma / Tertiary qualifications in Business or Logistics Management or any relevant fields
• Exceptional communication skills, both written and
• Exposure to supply chain operations
• Strong time management skills, with the ability to prioritize and re-prioritize work accordingly
• Excellent attention to detail
• Competent computing skills, specifically utilizing emails and databases
• Service orientated, team-focused approach to work  

The Cargo Sales Executive plays a key role in supporting Turkish Cargo’s daily sales activities, rate management, and booking operations. The role ensures timely and accurate handling of customer enquiries, reservations, and partner airline coordination to deliver efficient cargo movement and maintain service quality.

Office Location : W307, Wisma Consplant 1, Jalan Kemajuan Subang, SS16, 47500 Selangor, Malaysia

• Monitor shipment records and ensure alignment between rate quotations, bookings, and system data.
• Handle daily booking requests, ad-hoc rates, and follow up on booking status.
• Respond to cargo enquiries, provide quotations, and follow up on pending or unresolved cargo issues.
• Track shipments and manage delays or rebooking with space controllers; communicate updates to agents with proper documentation.
• Process and monitor interline and local allotments, ensuring maximum utilization and adjusting bookings as needed.
• Support urgent and premium space requests by coordinating with head office or partner airlines.
• Conduct sales visits/calls to gather market information, strengthen relationships with agents, and develop new opportunities; submit visit reports.
• Collaborate with sales and operations teams to deliver consistent customer support and service recovery.

• Diploma or Bachelor's degree in Logistics, Aviation, Business, or a related field.
• 2–3 years of experience in cargo reservations, sales support, or airline operations.
• Strong attention to detail and ability to manage time-sensitive tasks.
• Excellent communication and coordination skills across internal and external parties.
• Familiarity with cargo systems (e.g., CargoSpot, Skychain) is an advantage.
• Ability to work under pressure and adapt to operational changes.

ABOUT US
Teleport’s on a mission to move things across Southeast Asia and beyond by giving access to affordable and reliable cross-border delivery for all big and small businesses, as fast as next-day.

This role is about #doingboringbetter — applying discipline, precision, and smart thinking to create stability, efficiency, and long-term impact for the organisation.

Ready to shape the stories behind a brand that moves faster, cheaper, and better? Keep reading!
Learn more about Teleport here: https://www.teleport.it/

SUMMARY
The Executive, Customer Care is responsible for delivering excellent customer support by responding to customer queries promptly and professionally. This role involves communicating solutions effectively to merchants and consumers, managing escalations, and ensuring timely follow-ups to maintain high service standards and support overall business goals.

KEY RESPONSIBILITIES

• Respond to customer queries promptly and professionally through multiple communication channels such as email, chat, and social media.
• Provide clear and accurate information or solutions to merchants and consumers.
• Ensure timely follow-up on customer issues to deliver exceptional service.
• Identify and escalate complex or unresolved issues to the appropriate internal teams.
• Maintain proper documentation of customer interactions and service requests.
• Participate in training and development initiatives to enhance technical knowledge and customer service skills.
• Support the team in maintaining service quality standards and achieving overall business objectives.

• Previous experience in customer service or customer support roles is preferred.
• Ability to work rotating shifts, including weekends and public holidays.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Experience using multiple communication channels such as email, chat, and social media.
• Background in logistics (air or road transport) will be an added advantage.
• Experience in e-commerce or start-up environments is highly advantageous.
• Ability to handle customer issues professionally and escalate when necessary.
• Fresh graduates are encouraged to apply.

About the Role

Responsible to lead and deliver the overall HR services, particularly in Payroll & Benefits services across the APAC countries under the Regional Shared Services Centre, focus on the internal client which includes managing critical service issues to resolution, liaising with countries HR Business Partners to ensure services meet required standards (inclusive of third party suppliers) and the ability to align to the business strategy in different countries within the SGS APAC region and imperatives to ensure the service delivery is in line with the requirements and expectations under the Service Level Agreement (SLAs).

Responsibilities

• Oversee the Payroll & Benefits functions / areas in the HR Shared Service Centre to ensure quality and efficiency of the services in line with the Service Level Agreement (SLAs) and fully comply to the related standard & legislation.
• Accountable for the timely delivery of the Payroll & Benefits services and processes, including Payroll, Compensation & Benefits, Employee Welfare, HRIS, as well as day-to-day liaison with different stakeholders in APAC countries.
• Establish and standardize work procedures and best practice across different countries to improve the efficiency of the shared service team.
• Ensure the necessary interface and infrastructures are in place to facilitate the services offer to the countries.
• Continuous strike for “zero error” target in achieving the “Centre of Excellence” in HR deliveries.
• Ensure the governance of the service operations, including managing the budget, schedule expenditures and cost effective measurements of the shared services.
• Carry out necessary standard and process audit to ensure the compliance and alignment of the HR practices across different countries legal requirements.
• Manage the shared service team and develop a high performance culture within the service centre.
• Analyse variances in operations and initiate gap / cost reduction as appropriate.
• Continue develop, implement and drive the new initiatives in HR services, including of process improvement, automation, resource management.
• Prepare activity, budget and performance activities reports to the management.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

About Kaya

Kaya by Chemin Sdn Bhd is a community for high-performing data annotators who play an integral role in shaping the future of machine learning and artificial intelligence.

Kaya offers a collaborative environment where ambitious annotators can thrive. It is a tight-knit community that supports members’ professional growth and helps them build a long-term career in data labelling and AI.

Join Kaya and start contributing to impactful AI projects.

About the Role

We are looking for German and English bilingual speakers based in Asia to join a short-term remote project supporting AI language development.

In this role, you will listen to German audio recordings and transcribe them accurately. The recordings reflect natural, everyday speech across different accents, age groups, and speaking styles. Your work will help AI systems better understand real German voices.

This is a structured, task-based project ideal for those who can consistently dedicate several hours per day and are comfortable working independently in a remote setup.

If you’re comfortable working with audio, detail-oriented, and can commit a few hours a day, this project is for you.

What will I be doing?

• Listen to audio clips and transcribe them clearly in German
• Split audio into appropriate sections based on natural speech flow
• Label speakers when more than one voice is present
• Add simple tags where required (e.g. gender, age range, emotion)
• Follow quality and annotation guidelines carefully
• Communicate and collaborate with the Project Manager
• Complete assigned tasks within the given timeline
  
  

What do I need?

• Fluent in German and English (required)
• Comfortable reading and writing in both German and English
• Strong listening skills with the ability to understand various German accents and speaking styles
• Should have B1/B2 proficiency or higher, with strong confidence in writing, listening, and reading
• Detail-oriented and patient, able to maintain at least 95% accuracy
• Willing to ask questions when unsure
• Laptop or desktop with a stable internet connection
• Ability to manage your own time and meet deadlines
• Willing to complete a pre-assessment as part of the screening process
• Complete the pre-assessment here: https://forms.gle/iC6vJL2qfNewLhD39
• Carefully read and follow all instructions. Accuracy, attention to detail, and completeness are essential.
• Please note that if you do not hear from us within three weeks, you have not been selected for training.
• Bonus point: previous experience in transcription, data labelling, or AI-related projects
  
  

Project Details

• Duration: 2 months
• Time commitment: Around 4–7 hours per day
• Onboarding Training: Mandatory (TBD, during office hours 9am–6pm GMT +8)
• Working hours: Flexible (tasks can be completed anytime in the given deadline)
• Project period: March – April 2026
  

YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually. 

Our consumer and business propositions – YouTrip and YouBiz – empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners—underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific. 

Recognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.

Valuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions. 

Responsibilities:

• Assume the responsibilities of our local Money Laundering Reporting Officer (MLRO), including coordinating Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), sanctions compliance efforts, and suspicious transaction reporting (STR) for our operations.
• Develop, communicate and implement a systematic approach in managing risks and advising senior stakeholders on risk related matters arising from new business initiatives and/or changes in the regulatory requirements.
• Report into the Group Head of Compliance and partnering closely with the Group C-suite including our founders on global key initiatives.
• Be responsible for developing and managing local compliance frameworks and policies to ensure compliance with regulations, codes of conducts, and best practices.
• Serve as the local Money Laundering Reporting Officer (MLRO) with overall responsibility for the jurisdiction’s AML/CTF and sanctions compliance framework, including suspicious transaction reporting and engagement with relevant authorities.
• Act as the principal compliance advisor to the local business, enabling growth by providing clear, risk-based guidance on regulatory obligations, new products, and strategic initiatives.
• Lead the development, implementation and ongoing enhancement of the local compliance framework, ensuring policies, procedures and controls meet applicable regulatory expectations while remaining scalable for a high-growth fintech environment.
• Own and manage the company’s regulatory relationship within the jurisdiction, including supervisory engagements, regulatory reporting, consultations and inspections, while coordinating with Group Compliance on regulatory positioning and communications.
• Provide embedded regulatory advisory across Product, Engineering, Operations, Risk, Marketing and Partnerships to ensure regulatory requirements are considered early in product design and operational processes.
• Monitor and interpret regulatory developments, enforcement trends and supervisory expectations, translating them into practical implementation plans in coordination with Group Compliance and Legal.

Requirements:

• 5-8 years of expertise in compliance within the financial services industry.
• Professional qualifications such as CAMS and/or familiarity with calibration of transaction monitoring thresholds and parameters will be an added advantage.
• Experience in a fintech / payment firm or regulatory function will be highly advantageous.
• Strong ability to collaborate and build relationships with internal and external stakeholders, including relevant regulators.
• You are capable of navigating ambiguity, and adapting to changing circumstances and regulatory landscapes.

Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

We are looking for a motivated, dynamic Intern to support our Customer Relations Executive to join our team.

To help to achieve this, we will provide you with a competitive allowance & bright career opportunities. You will also be given full product training, with hands on assistance from Customer Care Team.

In this role you will be responsible for:

• Uncover customer needs and interact with our products and services through various initiatives including CVC, CSAT, or CES surveys via Outbound Calls, Email & Texting across customer touchpoint
• Deep understanding on customer insights by identify the pain points and opportunities through the surveys
• Handling customer contact activities includes sales, customer feedback with Customer Relationship Management System
• Demonstrate effective verbal communication skills when interacting at all level, be it among peers & managers or with customers
• Working in a team to achieve the required Key Performance Index (KPI) & SLA (Service Level Agreement)

Duration: Depending on your university's requirement

The ideal candidate will possess:

• Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in Business Administration, Management, Marketing, Customer Service Management, Office Management course)
• Has own transport to travel to work on daily basis

About Kaya

Kaya by Chemin Sdn Bhd is a community for high-performing data annotators who play an integral role in shaping the future of machine learning and artificial intelligence.

Kaya offers a collaborative environment where ambitious annotators can thrive. It is a tight-knit community that supports members’ professional growth and helps them build a long-term career in data labelling and AI.

Join Kaya and start contributing to impactful AI projects.

About the Role

We are looking for German and English bilingual speakers based in Asia to join a short-term remote project supporting AI language development.

In this role, you will listen to German audio recordings and transcribe them accurately. The recordings reflect natural, everyday speech across different accents, age groups, and speaking styles. Your work will help AI systems better understand real German voices.

This is a structured, task-based project ideal for those who can consistently dedicate several hours per day and are comfortable working independently in a remote setup.

If you’re comfortable working with audio, detail-oriented, and can commit a few hours a day, this project is for you.

What will I be doing?

• Listen to audio clips and transcribe them clearly in German
• Split audio into appropriate sections based on natural speech flow
• Label speakers when more than one voice is present
• Add simple tags where required (e.g. gender, age range, emotion)
• Follow quality and annotation guidelines carefully
• Communicate and collaborate with the Project Manager
• Complete assigned tasks within the given timeline
  
  

What do I need?

• Fluent in German and English (required)
• Comfortable reading and writing in both German and English
• Strong listening skills with the ability to understand various German accents and speaking styles
• Should have B1/B2 proficiency or higher, with strong confidence in writing, listening, and reading
• Detail-oriented and patient, able to maintain at least 95% accuracy
• Willing to ask questions when unsure
• Laptop or desktop with a stable internet connection
• Ability to manage your own time and meet deadlines
• Willing to complete a pre-assessment as part of the screening process
• Complete the pre-assessment here: https://forms.gle/iC6vJL2qfNewLhD39
• Carefully read and follow all instructions. Accuracy, attention to detail, and completeness are essential.
• Please note that if you do not hear from us within three weeks, you have not been selected for training.
• Bonus point: previous experience in transcription, data labelling, or AI-related projects
  
  

Project Details

• Duration: 2 months
• Time commitment: Around 4–7 hours per day
• Onboarding Training: Mandatory (TBD, during office hours 9am–6pm GMT +8)
• Working hours: Flexible (tasks can be completed anytime in the given deadline)
• Project period: March – April 2026
  

We are looking for a Senior Account Manager (Web & Digital Projects) to lead website and digital marketing projects for key client accounts. This role focuses on managing web design, web development, and campaign-related digital work from planning through to launch and optimisation.

You will act as the bridge between clients and internal teams, ensuring projects are delivered smoothly, on time, and aligned with both brand and performance goals.

RESPONSIBILITIES

CLIENT MANAGEMENT

• Serve as the primary point of contact for assigned client accounts.
• Lead project kick-off meetings and clarify goals, timelines, and deliverables.
• Translate client requirements into clear briefs for design and development teams.
• Provide regular updates and manage expectations throughout the project lifecycle.
• Build strong, long-term client relationships based on trust and delivery excellence.

PROJECT DELIVERY

• Manage end-to-end website projects, including redesigns, new builds, and landing page development.
• Oversee timelines, budgets, and resource coordination.
• Ensure work is delivered in accordance with the agreed scope and quality standards.
• Support content, UX, and SEO alignment during the build process.
• Coordinate testing, QA, and launch processes to ensure smooth deployment.

DIGITAL & PERFORMANCE ALIGNMENT

• Ensure websites and landing pages are built with performance in mind (SEO structure, mobile responsiveness, page speed).
• Support the implementation of analytics and basic conversion tracking.
• Review performance data post-launch and recommend improvements.
• Identify opportunities to upsell additional services, such as CRO, SEO, or ongoing optimisation.

INTERNAL COLLABORATION

• Work closely with designers, developers, strategists, and content teams.
• Prioritise tasks and manage competing deadlines.
• Flag potential risks early and help problem-solve solutions.
• Maintain clear documentation, including project timelines and scope updates.

REQUIREMENTS

• Previous experience in account management, digital project management, or digital marketing.
• Experience managing website or digital build projects (e.g., WordPress, Shopify, Webflow, or similar platforms).
• Strong understanding of how websites support marketing performance.
• Basic knowledge of SEO principles, website structure, and analytics.
• Strong organisational skills and ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Comfortable working with remote or cross-functional teams.
• Ability to take ownership and work independently.

We are looking for an Account Manager (Web & Digital Projects) to lead website and digital marketing projects for key client accounts. This role focuses on managing web design, web development, and campaign-related digital work from planning through to launch and optimisation.

You will act as the bridge between clients and internal teams, ensuring projects are delivered smoothly, on time, and aligned with both brand and performance goals.

RESPONSIBILITIES

CLIENT MANAGEMENT

• Serve as the primary point of contact for assigned client accounts.
• Lead project kick-off meetings and clarify goals, timelines, and deliverables.
• Translate client requirements into clear briefs for design and development teams.
• Provide regular updates and manage expectations throughout the project lifecycle.
• Build strong, long-term client relationships based on trust and delivery excellence.

PROJECT DELIVERY

• Manage end-to-end website projects, including redesigns, new builds, and landing page development.
• Oversee timelines, budgets, and resource coordination.
• Ensure work is delivered in accordance with the agreed scope and quality standards.
• Support content, UX, and SEO alignment during the build process.
• Coordinate testing, QA, and launch processes to ensure smooth deployment.

DIGITAL & PERFORMANCE ALIGNMENT

• Ensure websites and landing pages are built with performance in mind (SEO structure, mobile responsiveness, page speed).
• Support the implementation of analytics and basic conversion tracking.
• Review performance data post-launch and recommend improvements.
• Identify opportunities to upsell additional services, such as CRO, SEO, or ongoing optimisation.

INTERNAL COLLABORATION

• Work closely with designers, developers, strategists, and content teams.
• Prioritise tasks and manage competing deadlines.
• Flag potential risks early and help problem-solve solutions.
• Maintain clear documentation, including project timelines and scope updates.

REQUIREMENTS

• Previous experience in account management, digital project management, or digital marketing.
• Experience managing website or digital build projects (e.g., WordPress, Shopify, Webflow, or similar platforms).
• Strong understanding of how websites support marketing performance.
• Basic knowledge of SEO principles, website structure, and analytics.
• Strong organisational skills and ability to manage multiple projects simultaneously.
• Excellent communication skills, both written and verbal.
• Comfortable working with remote or cross-functional teams.
• Ability to take ownership and work independently.