Total 135,510 customer service manager job vacancies in The United States of America

尋求職業發展？我們也許有辦法解決這個問題！

一家屢獲殊榮的國際 BPO 公司正在招募！立即申請，您將不會錯過這個絕佳的工作機會！

職位描述：

• 透過聊天支援處理客戶的一般查詢、投訴、評論、回饋和其他與公司產品相關的問題
• 在客戶服務和準確資訊方面超越客戶期望
• 從裡到外了解我們的產品，以便您回答問題
• 團隊合作以實現所需的 KPI 要素和 SLA

工作要求：

• 最低文憑及以上
• 至少 1 年呼叫中心環境經驗
• 較強的英語（口頭和書面）技能
• 申請人必須願意輪班工作
• 能夠立即啟動

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險
• 個人發展機會

Job Summary:

As the O&M Manager, you will play a pivotal role in leading and managing a team to ensure the seamless operations of solar power systems. Your responsibilities will encompass executing daily, weekly, and monthly activities, analyzing clients' energy usage, offering tailored solutions, scheduling preventive and predictive maintenance, ensuring compliance with OEM requirements, and coordinating with OEM vendors.

Key Responsibilities:

- Execute daily, weekly, and monthly activities for the smooth operation of solar power systems.

- Analyze clients' energy usage and provide bespoke solutions.

- Schedule and execute preventive and predictive maintenance.

- Ensure compliance with OEM requirements and warranties.

- Coordinate with OEM vendors for equipment maintenance.

- Record and report faults, deficiencies, and occurrences.

- Provide timely review reports and constructive feedback.

Skills and Qualifications:

- 5 to 10 years of relevant work experience.

- Bachelor’s degree in electrical engineering.

- Wireman license PW2 is an added advantage.

- Knowledge of Suruhanjaya Tenaga Malaysia and standard design/construction practices.

- Strong communication and interpersonal skills.

- Demonstrable ability to multi-task and adhere to deadlines.

Send your resume to recruitment@nefinco.com

Perks & Benefits

• Casual dress code
• Regular team activities
• Company trips
• Medical insurance

DXN Holdings Bhd is a public listed investment holding and management company of DXN Group. Based in Malaysia with worldwide operations of 79 subsidiaries across more than 48 countries, the company is well-known for its sales in health-oriented and wellness consumer products, including Ganoderma and its lifestyle products. The core business activities of DXN include the cultivation, manufacturing, and marketing of the health-oriented and wellness products. 

Under its massive expansion program, we are now seeking a diligent and professional HR Manager to be based at the Alor Setar, Kedah, with an opportunity to develop a professional future career growth in the Group.

Responsibilities:

• Responsible for the full spectrum of Human Resource Management functions, including Recruitment & Employee Records, Training & Development and Performance Management.
• On-boarding and off-boarding processes.
• Training – analysis and implementation.
• Develop and implement human resources strategies aligned with the overall business strategy.
• Bridge management and employee relations.
• Ensure legal compliance throughout HR management, including industrial relations.
   

Skills:

• Knowledge of industrial relations laws in Malaysia.
• Strong execution and organizational skills.
• Ability to analyze and resolve problems, exercising good judgement.
• Effective interpersonal and negotiation skills.
• Excellent screening and placement skills.
• Excellent verbal and written skills.
   

Requirements:

• A bachelor’s degree in human resource management/hospitality/legal/finance/business administration, or a related field.
• Minimum 3 years of work experience in an HR leadership role within a structured corporate environment.
• Knowledge in HR policies and procedures.
• Computer literate.
• Good command of both spoken & written in English and Bahasa Malaysia.
• Possess a good work ethic with a positive attitude and interpersonal skills.
• Able to work effectively as part of a high-performing team.

Perks & Benefits

• Open culture
• Personal development opportunities

Accounting & Finance Manager 

Responsibilities:

• Managing and overseeing the daily operations of the accounting department.
• Monitoring and analyzing accounting data and produce financial reports or statements.
• Establishing and enforcing proper accounting methods, policies and principles.
• Coordinate and complete annual audits.
• Provide recommendations.
• Improve systems and procedures and initiate corrective actions.
• Assign projects and direct staff to ensure compliance and accuracy in a timely manner.
• Meet financial accounting objectives.
• Establish and maintain fiscal files and records to document transactions.
• Establish Yearly Expenditure Budget Control
• Manage Monthly Payroll & Statutory Contributions and Submission
   
  
  

Requirements: 

• Possess at least a Bachelor's Degree Accounting or LCCI(optional)
• Proven working experience as Accounting Manager, Accounting Supervisor or Finance Manager.
• If without Bachelor Degree, min. 6 years of proven related field working experience is required
• Advanced computer skills on MS Office, accounting software and databases.
• Good knowledge on SQL Accounting Software(ERP Edition) is an added advantage
• Relevant experience in Time Management & Payroll Software is advantage
• Proficient in manipulating large amounts of data.
• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations.
• Attention to detail and accuracy.
• Strong leadership skills, proactive and result-oriented.

Benefits:

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Personal development opportunities
• Yearly Bonus
• Yearly Salary Review

Responsibilities

• Achieve monthly set sales targets in E-Commerce Channel
• Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience
• Responsible for developing a website that drives conversion and click rate
• Develop a deep understanding on customer journey to convert and retain customers
• Plan, execute and evaluate projects and launches
• Evaluate processes for efficiency opportunities and produce new initiatives for business needs
• Identify issues and recommend solutions for assigned programs/projects and policies and procedures
• Analyse online sales and site data to determine and understand customer engagement
• Monitors e-market place products, service offerings and pricing
• Provide weekly reports to management on business turnover
• Ensure compliance with all regulatory requirements relating to the Company, Website Laws, Commercial laws and other relevant laws in conjunction with the Company
• Work closely with Trade Marketing, Marketing and Sales Operations team to ensure sales and distribution are maximized to achieve
• Manage relationship with 3rd party agencies

Requirements:

• Degree in Business/ Marketing or equivalent
• Minimum 3 Year(s) of working experience in E-Commerce preferably in FMCG or colour cosmetics industry
• Experience managing e-commerce website or e-commerce launch
• Knowledge of e-commerce business models & how e-commerce, web, mobile, social, search and channels work together
• Possess knowledge in handling marketplace
• Possess excellent communication and interpersonal skills
• Possess strong data analysis skills, demonstrate analytical and multi-tasking capabilities
• Proven track record in digital project implementation

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

**Job Responsibilities:**

- Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace.
- Cultivate strong relationships with investors, market analysts, and media outlets.
- Prepare communication materials such as corporate presentations, fact sheets, and press releases.
- Conduct thorough research and competitive analysis on stock performance of competing companies.
- Present research findings and updates on analyst reports to clients.

**Requirements:**

- Bachelor's degree in Finance, Accounting, Economics, or a related field.
- Minimum 4 years of experience in investor relations or research for manager position; 2-3 years for senior associate/assistant manager position.
- Strong interpersonal skills to effectively engage with staff, stakeholders, and investors.
- Excellent written and verbal English communication skills, with proficiency in presenting.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, etc.).
- Willingness to travel as required.

If you're passionate about investor relations and possess the required qualifications and skills, we'd love to hear from you! Join our team and play a key role in shaping our client's success in the investment marketplace. Apply now!

Perks & Benefits

• Commission and bonus
• Central location
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing marketing team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee

PURPOSE

• Apply visual presentation strategies that are in line with the current trends and
  specific brand aesthetics to promote various brands, attract shoppers and
  maximise sales.

ROLE & RESPONSIBILITIES

• Create and conceptualize visually appealing displays for windows and
  store interior.
• Work closely with the Operations, Marketing and Merchandising team to
  develop and execute merchandise presentation strategy.
• In-charge of VM props and material management which includes
  sourcing, ordering and inventory control.
• Lead, train and develop the team of Visual Merchandisers on-the-job.
• Maintain work schedules for VM team members and oversee their
  performance.
• Train and develop potential visual support team at outlets to maintain
  visual concepts and flex displays based on inventory.
• Responsible for the entire visual merchandising process for new retail
  stores including visual standards, fixture placement, floor setup, window
  display, fixture design and merchandising presentation concepts.
• Regularly assess and keep up-to-date with consumer and fashion trends
  in the prevailing market.
• Travel periodically outstation for store set-ups, opening and/or closures.

ESSENTIAL SKILLS

• Degree/diploma in visual communications/graphic design/interior
  design/retail management or a related field;
• Proven solid work experience as a visual merchandiser;
  Design expertise with comprehensive portfolio of relevant visual design
  work;
• Good fashion sense;
• Creative with keen eyes for aesthetic appeal;
• Experienced in using Adobe Creative Suite (Illustrator, Photoshop,
  InDesign) or other visual design tools;
• Strong leadership and interpersonal skills.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

RESPONSIBILITIES

• Improve operational management systems, processes, and best practices to enhance productivity and effectiveness.
• Oversees and manages the entire production timeline, from input to finished goods, to ensure smooth operations and optimal outcomes.
• Perform quality controls and monitor production Key Performance Indicators (KPIs) to ensure consistent, high-quality output. Ensure products meet quality standards and specifications.
• Manage the organization’s operational budgets, ensuring efficient utilization of resources.
• Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance.
• Formulate strategic and operational objectives aligned with organizational goals.
  Develop and execute production plan to meet customer demand and company goals.
• Create production schedules, allocate resources, and monitor progress to meet deadlines.
• Collaborate with procurement, customer service, planning and logistics teams to ensure timely availability of materials and logistics arrangements.
• Prepare and analyse reports on production performance, including key performance indicators.
• Ensure monthly stock take activities and accurate records.
• Set performance goals and provide regular feedback to team members.
• Foster a collaborative and productive team culture.
• Supervise and lead team members, and evaluate their performance.

REQUIREMENTS

• At least Bachelor Degree in any field.
• Ability to inspire and motivate teams.
• Strong verbal and written communication skills.
• Ability to mediate conflicts among team members.
• Excellent problem solving and analytical skills.
• Being capable of adjusting strategies or processes in response to dynamic business environments and unexpected changes.
• Having a keen eye for detail to identify potential operational inefficiencies, mitigate risks, and maintain quality standards.
• A mindset focused on continuous improvement involves constantly seeking ways to enhance operational processes and outcomes.
• Knowledge of ISO 9001, 14001 and 45001 compliance requirements.
• Experience in rubber manufacturing will add advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (food, transportation, etc.)
• Regular team activities
• Medical insurance
• Yearly medical Check up
• Dental & Vision
• Open & MNC culture
• Personal development opportunities

Responsibilities:

• Oversee and manage day-to-day operations of the high-rise buildings.
• Coordinate and oversee repair, maintenance, and other operational services.
• Supervise all staff within the building including maintenance, security, janitorial staff, and any contracted workers.
• Liaise with property owners and tenants to handle inquiries, issues, and enforcement of strata by-laws.
• Coordinate with the Strata Management Committee on necessary reports, budgets, expenditures, and capital improvement projects.
• Plan, schedule, and manage routine maintenance activities and special projects.
• Ensure all safety protocols, emergency procedures, and building regulations are adhered to strictly.
• Implement and maintain an efficient system for handling residents' requests and complaints.
• Conduct regular inspections of the property to identify and resolve issues.
• Negotiate contracts with vendors and service providers, ensuring all work is completed to the highest standard.
• Monitor expenditures to ensure operations remain within budget.
• Attend and participate in meetings with the Strata Management Committee and other stakeholders.
• Ensure compliance with all local and national laws relating to property management.
   

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Medical insurance
• Personal development opportunities

Responsibilities:

• Receive and maintain bookings from customers (Booking lists).
• Prepare monthly shipping shipment schedule.
• Attend to all inquiries such as rates, and documents on shipment via email/phone call.
• Communicate closely with internal & external parties to ensure efficient daily operations are well coordinated to meet the sales target.
• Follow up call & send a reminder to the customer of dateline shipment.
• Provide service information, day-to-day shipment update to clients. 
• Weekly visits to clients to collect sales orders of import & export shipments.
• Provide appropriate solutions to customer's complaints in the shortest time frame.
• Monitor performance against KPI and take corrective action when necessary. Actively identify and pursue new sales opportunities and maintain current customers.
• Develop and implement marketing strategies to maintain and increase business revenue.

Requirements:

• Possess at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Marketing, Logistic/Transportation or equivalent.
• At least 2 Years of working experience in the related field is required for this position.
• Excellent in effective communication both spoken and written, presentation and analytical skills.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Required Skill(s): Microsoft Office
• Preferably Junior Executive specialized in Shipping/Logistics/Supply Chain/Freight Forwarding or equivalent.

Perks & Benefits

• Allowance (travelling)
• Company trips
• Personal development opportunities

• Attend to Management Meeting.
• Record accurate and comprehensive notes at meetings.
• Help with daily time management.
• Draft correspondence such as emails and letters.
• Typing, formatting, and editing reports, documents, and presentations.
• Reminding the  important tasks and deadlines.
• Able outstation and socialize.
• Able communicates and written in English, Bahasa Malaysia and Chinese.
• Proficiency in Microsoft Office.
• Must careful, resourceful, and punctual.
• Prefer below 35 years old.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities

Syarat Kelayakan Jawatan :-

1. Lelaki dan warganegara Malaysia.
2. Berumur tidak kurang daripada 30 tahun pada tarikh tutup iklan jawatan.
3. Mempunyai Ijazah Sarjana Muda atau Ijazah Sarjana dalam bidang Pengurusan Sumber Manusia, Pentadbiran Perniagaan atau Pengurusan yang diiktiraf oleh Kerajaan daripada institusi pengajian tinggi tempatan atau kelayakan yang diiktiraf setaraf dengannya.
4. Mempunyai Sijil Profesional Sumber Manusia adalah satu kelebihan.
5. Minimum lima (10) tahun pengalaman dalam bidang dan taraf yang sama.
6. Mempunyai kemahiran komputer yang baik, termasuk mengenal pakej perisian kewangan dan Microsoft Office 365.

Deskripsi Tugas Utama :-

Bertanggungjawab untuk membangun, melaksana dan mentadbir semua inisiatif dan aktiviti pengurusan dan pembangunan sumber manusia yang berkesan dan cekap untuk mencapai objektif perniagaan dan menjadikan syarikat sebagai majikan pilihan, berprestasi tinggi dan mencapai kepuasan bekerja, di dalam lingkungan pematuhan kepada polisi, peraturan dan Akta Pekerjaan 1955. 

Faedah-Faedah

• Elaun (Sara Hidup, Bil Telefon, dan lain-lain)
• Rawatan Perubatan, Optik dan Pergigian
• Insurans Berkelompok

Responsibilities:

• Oversee and manage day-to-day operations of the high-rise buildings.
• Coordinate and oversee repair, maintenance, and other operational services.
• Supervise all staff within the building including maintenance, security, janitorial staff, and any contracted workers.
• Liaise with property owners and tenants to handle inquiries, issues, and enforcement of strata by-laws.
• Coordinate with the Strata Management Committee on necessary reports, budgets, expenditures, and capital improvement projects.
• Plan, schedule, and manage routine maintenance activities and special projects.
• Ensure all safety protocols, emergency procedures, and building regulations are adhered to strictly.
• Implement and maintain an efficient system for handling residents' requests and complaints.
• Conduct regular inspections of the property to identify and resolve issues.
• Negotiate contracts with vendors and service providers, ensuring all work is completed to the highest standard.
• Monitor expenditures to ensure operations remain within budget.
• Attend and participate in meetings with the Strata Management Committee and other stakeholders.
• Ensure compliance with all local and national laws relating to property management.
   

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Medical insurance
• Personal development opportunities

Job Responsibilities:

This role is critical to support Security & Safety Manager in ensuring the safety of guest, associate, visitors/vendors/suppliers and property, work proactively to prevent theft and vandalism, responds to the needs of associate, offers assistance to those in need, provides excellent customer services, and takes direction from department supervisory/management associate. Work with potentially unpredictable individuals requiring that teamwork and effective communication with other security officers and associate are critical.

• Day to day security operations, implement and improve on security procedures and responsible for access control systems and vehicle control system.
• Work on crisis awareness, loss prevention, and training of the team.
• Conduct preliminary investigation and have good working relationship with the police and other relevant government authorities on security matters.
• Develop and manage security contractors.
• To enforce disciplinary and work ethics of associate and security personnel.
• Development, establishment and implementation of Environment, Safety and Health program to meet OSHA, FMA, EQA and related statutory requirement.
• Liaise with DOSH, BOMBA, DOE and or any other relevant government authorities.
• Plan and activate measures to secure the safety & health of associates.
• To inspect the workplace within the resort premises.
• To keep statistics on accident and dangerous occurrence at the place of work.
• Responsible for monitoring and control of waste, air emission and effluent complying with Environmental Quality Act (EQA).
• Investigate accidents/incidents and make recommendation to management for making working condition as safe as possible.
• Support in coordination of safety equipment /Personal Protective Equipment Training (PPE).
• Maintain report of accidents for management action.
• Assumes any other duties and responsibilities that may be assigned from time to time.

Job Requirements:

• Must have minimum 4 years of working experiences in the safety and security. Past experiences in resort environment will be an added advantage.      
• Strong analysis, investigation and documentation skills.
• Ability to support and lead a team of people towards a specific objective.
• Able to support the Security & Safety Manager in specific service projects and managing them until completion.
• Able to perform root cause analysis and investigation.
• Able to perform risk and hazard analysis.
• OSHA knowledge and computer literate.
• Good command of English and Bahasa Malaysia.
• Must be willing to work in the Langkawi island.

Kindly email your application with the most updated resume to careers.prlgk@parkroyalhotels.com.

Due to the restriction of Employment Visa in Malaysia, please note that this position is only opened for local Malaysian or candidates legal work rights in Malaysia only.

We regret to inform that only shortlisted candidates will be notified.

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities