• Position title: Finance Manager.
• Salary: RM 10000-12000.
• Work location: Mid Valley City, Kuala Lumpur.

Chrisjac Recruitment are actively looking for qualified Accountants to assume the immediate role of Finance Manager with a public listed group of companies based at Mid Valley City in Kuala Lumpur.

About the job

This is a full time permanent position, reporting directly to the senior Group Finance Manager of the group in Malaysia. The role will be to assist the senior Finance Manager in the management of day-to-day operations of the Finance department.

The primary role is to manage the full spectrum of accounting and finance functions of the company and several subsidiary companies within the group. The incumbent will be responsible to manage and lead the Accounting team to produce accurate financial and management reports. The incumbent will lead the month end process from beginning to end.

Key responsibilities:

*Produce monthly reports for different operation teams.

*Monitor and analyze accounting data and produce monthly monthly financial reports.

*Preparing management reports for the companies and its subsidiaries.

*Take the lead role in the annual budgeting and forecasting process.

*Manage the fixed assets and revenue team ensuring compliance.

*Review the company's financial statement for variances and cost control implementation and other budgetary controls.

*Manage and monitor subordinates' works in respect of payable, receivables. 

The candidate

To be considered for this senior accounting & finance role, candidate should possess professional qualification ACCA or Bachelor degree. Preference for candidates who are in age group 30-40 with at least 5-8 years of overall accounting experience.

Ideally candidate with prior experience in PLC set up will be an asset. However, candidates with solid accounting/finance experience in other industries will be duly considered.

The successful applicant will be strong in accounting knowledge, a confident and well organized self-starter with exceptional communication and interpersonal skills.

Good command of spoken and written English is required with good writing skills.

A good working knowledge of accounting standards (FRS & IAS),taxation and company law will definitely a prerequisite to be considered for this role.

This exciting role will be based at the corporate office in Mid Valley City area. Their business working hours are on a 5-day week basis, 8.30 am-5.30pm.

APPLICATION FOR THIS JOB

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Central location
• Casual dress code
• Personal leave
• Open culture

• Position: Finance Manager.
• Salary: RM 9000-12000.
• Location: Mid Valley City,Kuala Lumpur.

Chrisjac Recruitment are looking for a qualified Accountant to assume the role of Finance Manager with a public listed company based at Kuala Lumpur. The group's business activities are diversified,ranging from property development & corporate finance, manufacturing and hospitality. 

About the job

This is a full time permanent position, reporting directly to Senior Group Finance Manager of the group in Malaysia. 

The role will be to manage the full spectrum of accounting and finance functions of the company and several subsidiary companies within the group. 

Key responsibilities:

*Responsible for quarterly and yearly reports for Bursa Malaysia announcements.

*Responsible for the Group consolidated accounts on monthly, quarterly and yearly basis.

*Responsible for the financial management of the company and the Group.

*Manage taxation, audit and all related matters.

The candidate

To be considered for this senior accounting role, candidate must possess a Bachelor degree in Accounting qualification or ACCA/CIMA graduate. 

*Member of MIA.

*Preference for candidates who are in age group 35-45

*At least 5-8 years of PLC environment.; ideal and an asset. 

*The successful applicant will be strong in consolidation of group accounts.

Good working knowledge on Main Board Listing requirements of Bursa Malaysia Securities and MFRS/IFRS. 

*A confident and well organized self-starter with exceptional communication and interpersonal skills.

*Good command of spoken and written English is required with good writing skills.

*A good working knowledge of accounting standards (FRS & IAS),taxation and company law will definitely a prerequisite to be considered for this role.

This exciting role will be based at the corporate head office in Mid Valley City in KL. Their business working hours are on a 5-day week basis, 8.30 am-5.30pm. It is important that the applicants will find it convenient to work in the location.

APPLICATION

Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application. Alternatively, candidates may forward resume directly to us at CHRISJAC via our E-mail at jobs@chrisjac.com.my 

Perks & Benefits

• Central location
• Casual dress code
• Personal leave

We are seeking a full-time Customer Service Executive based in Malaysia who will be the heart and soul of PRISM+ to our customers. Being in a high-growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW experience to our customers, cementing PRISM+ as the BEST Customer-oriented company.

This passionate experienced individual will help us drive up customer satisfaction by going far beyond, delivering the best possible value and service to our customers. The Customer Service Officer will report directly to the Customer Service Manager.

Responsibilities

• Provide timely, accurate, and quality responses to customers via various contact points: email, live chats, phone lines, and social media channels.
• Assist customers in troubleshooting or identifying technical issues.
• Work with various departments or stakeholders to ensure the products are delivered and installed within the stipulated time frame.
• Identifying common problems and escalating them to management, along with possible suggestions for improvement, whenever possible.
• Provide immediate attention to serious cases and escalate for swift resolutions.
• Obtaining and sharing customer feedback with colleagues and other departments to improve product and service.
• Maintaining a polite, helpful, and professional manner.
• Be passionate about the products you deal in and be at the forefront of all the latest technology/specifications.
• Coach new customer service officer to uphold the same high level of excellence of customer experience provided by PRISM+.
• Uphold client confidentiality policy.

• Diploma/Degree holder or equivalent.
• At least 1 – 3 years of relevant work experience in customer service experience, preferably in E-Commerce would be an advantage.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Prior experience using Zendesk, or any other Customer Service Management system would be an advantage.
• Experience in Air-conditioning / Consumer Electronics / Home appliances would be an advantage.
• Strong technical skills and ability to adapt to new technologies quickly.
• Candidates must be willing to work on weekends and public holidays (5 days work and 2 off days on a rotational basis).
• Candidates must be comfortable commuting to the office at Bukit Jalil, Kuala Lumpur.
• This position will be fully work from office.

This role is only opened to locals / PR in Malaysia

As a Geomatics Specialist (covering APAC, EU, TK), you will play a vital role in optimizing delivery zones, improving logistics performance, and enhancing customer experience. You will collaborate with both Local and Regional teams to implement innovative logistics solutions, analyze complex datasets, and drive continuous improvement that powers scalability and operational excellence.

Key Responsibilities:

• Optimize delivery zones across 18 APAC and EU markets to boost logistics efficiency and expand customer choice.

• Analyze and transform large data sets into clear and actionable visualizations, providing critical insights to guide team decision-making.

• Collaborate cross-functionally with local and regional teams to refine workflows, AVR configurations, and zone performance.

• Lead the implementation and rollout of new logistics products and features from end to end, ensuring quality and efficiency improvements.

• Drive continuous improvement projects that align with business goals and enhance operational scalability across diverse markets.

• Act as a bridge between regional operations and central product teams to ensure strategic alignment and successful implementation.

Who are we?

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation. Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

What are we looking for?

You're a product person with real experience in payments and fintech, but you haven't lost your curiosity or your hands-on instincts. You think in systems and ship in sprints. Here, you won't just be improving a product. You'll make it easy for banks, fintechs, and payment providers across the world to verify payment accounts, every time. If you're energised by turning complexity into something elegant and global, and you get restless without real impact - this is the environment for you.

This is a full-time position, either based in Kuala Lumpur or Singapore, reporting to Head of Product.

Core Responsibilities:

• Product design and pipeline management: Lead the design, development, and delivery of software modules that make payee verification seamless, compliant, and scalable.
• Feature and enhancement delivery: Collaborate with business development and engineering to ship enhancements to our API products that streamline processes, reduce friction, and create moments of genuine customer delight - from faster onboarding to more intelligent match results.
• Data analysis and mapping: Dig into performance data and international payment scheme intelligence to surface insights that drive product decisions - identifying where we can reduce failed payments, strengthen fraud prevention, and unlock new market opportunities.
• Enablement: Champion the product inside and out - equipping sales and client-facing teams with the tools and narratives to win, and working closely with clients to ensure successful onboarding, strong adoption, and the kind of ongoing relationship that turns customers into advocates.
• Cross-functional alignment: Be the connective tissue across engineering, sales, operations, and communications - translating priorities, removing blockers, and making sure every team is moving in the same direction to bring the product to its full strength to our global market.

• 3 - 5 years of product management experience in cross-border payments, preferably in financial services or fintech
• Strong command of running product development processes and methodologies like Agile, Scrum, with a track record of taking products from concept to delivery
• Hands-on experience with customer-driven product development practices
• Exceptional analytical skills - able to structure databases, generate insights, guide decisions, and communication findings through storytelling and visualization
• Familiarity with API integrations, software solutions, and translating product features into logical rules, with basic code literacy
• A logical, algorithmically-minded approach to problem-solving - comfortable engaging with data, models, and machine learning concepts at a level that enables meaningful conversations with the engineering team
• Proficiency with tools like Jira, Confluence, Postman, CRM, CMS, Tableau
• Strong interpersonal skills and a collaborative, results-oriented approach - equally effective with tech teams, business stakeholders and external clients
• Versatile, creative, and intellectually curious - you pick up new skills and tools in service of the problem, not the other way around
• Must have authorization to work; visa sponsorship is not available

The Product Owner / Project Delivery Manager is the bridge between strategic vision and technical execution. You are responsible for leading the delivery of a high-performance trading platform, ensuring that every sprint delivers tangible value to our global CFD and spread betting traders. Working closely with Product Managers and Engineering leads, you take ownership of the technical roadmap, translating complex business problems into elegant, scalable solutions. You are the heartbeat of the development squad, driving Agile excellence and ensuring our product is built for the long term.

Our commitments to each other

We have each other’s backs
There when we need each other the most.

We challenge each other       
Be more creative, more curious, more bold

We thrive together
Taking our work to the next level

We form strong bonds
Through team building and social events

We don’t judge
Instead, we teach and are open to learning

We step up
Taking ownership and supporting each other to do the same

Key responsibilities:

• Leading the delivery of the trading platform roadmap, enhancing the experience for global CFD and spread betting traders.
• Translating complex business requirements into clear product specifications, user stories, and acceptance criteria.
• Collaborating with engineering and architecture teams to understand the technology stack, influence architectural decisions, and ensure scalability.
• Managing the technical product backlog, prioritising tasks, guiding estimation, identifying dependencies, and addressing technical debt.
• Leading Agile ceremonies and fostering a collaborative culture within development teams and across the wider business community and strategy.
• Overseeing release management with QA, SRE, and engineering teams to ensure smooth and predictable deployments.

• Acting as the primary point of contact for development squads and communicating effectively with stakeholders on roadmap delivery and technical concepts.
  

Key Skills:

• 3+ years of experience in a technical product role, ideally within Fintech, Trading, or high-transactional environments.
• Strong understanding of modern software architecture (APIs, Microservices, Cloud infrastructure)
• Deep experience running Scrum or Kanban methodologies in a fast-paced, multi-squad environment.
• Strong ability to write clear, concise user stories and technical documentation that minimizes development rework.
• Logical, data-driven mindset with the ability to unblock technical teams by making rapid, informed trade-offs.
• Ability to manage expectations, negotiate and compromise with stakeholders to protect the squad's focus and delivery quality.

Performance Measures

• Sprint Velocity & Predictability: The squad consistently meets its sprint commitments with minimal spillover or unplanned work.
• Time to Market: Time between a requirement being finalized and the feature being deployed to production.
• Technical Health: Maintaining a healthy balance of the backlog, evidenced by the regular reduction of technical debt and a low "bug-to-feature" ratio in production.
• Requirement Quality: Measured by a low volume of "blocked" tickets or developer clarification requests during active sprints.
• Cross-Squad Alignment: Successful management of dependencies with other verticals, ensuring no other squad is stalled waiting for your team’s delivery.

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Overview

We are looking for a driven and hands-on Talent Acquisition professional to lead end-to-end hiring and support talent strategy across the organisation. This role will partner closely with business leaders to attract, assess, and hire top talent, while continuously improving recruitment processes and candidate experience.

Key Responsibilities

1. End-to-End Recruitment

• Manage full-cycle recruitment across functions (tech, commercial, operations, etc.)
• Partner with hiring managers to understand role requirements and define hiring strategies
• Drive sourcing efforts via job portals, LinkedIn, referrals, and direct outreach
• Screen, interview, and assess candidates to ensure strong quality of hire
• Manage offer process including salary benchmarking, negotiation, and closing

2. Stakeholder Management

• Act as a trusted partner to hiring managers and leadership teams
• Provide market insights on talent trends, salary benchmarks, and hiring challenges
• Influence and guide stakeholders on hiring decisions and timelines

3. Sourcing & Talent Pipeline

• Build and maintain strong talent pipelines for critical and recurring roles
• Develop creative sourcing strategies to attract passive candidates
• Leverage employer branding initiatives to strengthen talent attraction

4. Recruitment Operations & Process Improvement

• Track and report hiring metrics (time-to-fill, cost-per-hire, pipeline health)
• Identify gaps and drive improvements in recruitment processes and tools
• Ensure a smooth and positive candidate experience throughout the hiring journey

5. Employer Branding & Projects

• Support employer branding initiatives across social media and career platforms
• Partner with marketing or HR teams on recruitment campaigns and events
• Lead or contribute to TA-related projects (e.g. ATS implementation, campus hiring, referral programs)

• Bachelor’s degree in Human Resources, Business, or related field
• 4–7 years of experience in Talent Acquisition / Recruitment
• Proven track record of hiring across multiple functions or seniority levels
• Strong stakeholder management and communication skills
• Ability to work in a fast-paced, target-driven environment
• Proactive, resourceful, and solutions-oriented

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends, and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN A LIFE OF 

The Flexi Group, a fast-growing co-working company, is seeking a creative and dynamic Assistant Marketing Manager to join our high-performing marketing team. In this expansive and multifaceted role, you will be closely involved in the development and execution of campaigns designed to promote the Flexi Group brand and services across all markets.

This is an exciting opportunity to gain hands-on experience in content production, events, project management, paid digital marketing campaigns, partnerships and much more. As the Assistant Marketing Manager, you will be a self-starter, idea-generator, and problem-solver, ready to tackle a multitude of challenging projects and overcome obstacles in innovative ways.

ROLES AND RESPONSIBILITIES:

• Develop and execute integrated marketing strategies to drive brand awareness, member acquisition, and member retention
• Manage all digital marketing channels, including website, social media, email, and online advertising
• Oversee website content, design, and user experience to optimize for lead generation and conversions
• Grow our social media presence and engagement across platforms like LinkedIn, Instagram, Tiktok and Facebook
• Oversee email newsletters, ensure they are developed and sent appropriately targeted campaigns to our member database
• Manage paid advertising campaigns on platforms like Google, Facebook, LinkedIn and others
• Manage a junior marketing team, providing coaching and mentorship to help them grow
• Develop a content strategy and consistently create compelling content such as blogs, partnership spotlights and event promotions
• Write, edit, and publish engaging copy for various marketing assets
• Collaborate with the artwork team to ensure content is visually appealing and on-brand
• Build and nurture strategic partnerships with complementary organizations
• Identify potential partner companies and cultivate mutually beneficial relationships
• Coordinate co-marketing initiatives like cross-promotions, event sponsorships, and content sharing
• Oversee marketing budget and KPIs, optimizing spend and measuring campaign performance
• Monitor and analyze marketing metrics to inform campaign optimization and future strategy
• Prepare monthly reports and presentations for key stakeholders

• University Degree holder in Marketing, communications, or any related discipline preferred
• 4-5 years of experience in a marketing role, ideally within a fast-paced, growth-oriented environment
• Native English speaker, any additional languages would be an advantage
• Strong project management and organizational skills to juggle multiple priorities
• Excellent written and verbal communication skills, with experience creating content for a variety of channels
• Creative, solution-oriented and fast learner
• Experience in WordPress, Google Analytics, Google Ads & Facebook Business Manager 
• Experienced in managing search engine marketing (SEM) campaigns, including Google Ads and other paid search platforms
• Familiar with social media management platforms (such as Facebook Business Manager) and proven track record of implementing successful social media marketing (SMM) strategies
• Passion for the co-working/startup ecosystem and a desire to contribute to our vibrant community

• To lead corporate occupier fit-out project deliveries and move.
• Manage processes and administrative tasks related to project and client governance procedures.
• Updating project documentations where required in accordance with client requirements
• Track projects against milestones and follow up with related parties (internal and external stakeholders) to action on commitments and manage day to day project requirements
• Provide project update presentation decks for senior management on a monthly basis
• Support Real Estate team with research and regional team presentations (decks) on global initiatives including Net Zero portfolio amongst others  

This position will be responsible for maintaining/enhancing customer relationships with an aim to improve client satisfaction, via increasing client ROI & driving the adoption of new capabilities. This role will lead a delivery team to ensure prompt delivery of service, ensure the quality of the data insight with actionable business recommendation, based on a deep understanding of client business and expertise across NielsenIQ solutions.

Client Engagement Model

• Leads the Joint Business Plan process via identifying and aligning client business priorities to define the strategic service delivery elements with clear execution timeline and SMART objectives
• Leads Client review process, focusing on service quality and ROI elements to refine the JBP and alignment with clients on a regular basis.
• Responsible for regularly updating client health internal tracker, ability to anticipate issues before they occur, bringing all CS functions and key partners together to act on/resolve issues.
• Accountable for Net Promoter Score (Client satisfaction survey) process & result, ensuring service quality meets client expectation, timely addressing client escalations.

Client Servicing and Value Creation

• Responsible for analyzing NIQ’s Retail Audit data to produce meaningful and actionable insights to present to the clients’ stakeholders on a monthly basis.
• Accountable for managing client relationship, consulting Analytic Insight and Customer Service team throughout process on analytics, client experience, or service model
• Leads client relationship management throughout issue escalation in collaboration with internal stakeholders to ensure quality response to client

Discovering and Proposing

• Work with Commercial team to include Service Model elements in contract renewal with clients from the planning stage
• Responsible for identifying opportunities through day to day engagement and handling off to Commercial teams for further stages.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, car insurance renewals, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

WHAT YOU’LL DO:

• Hunt for strategic B2B partnership opportunities across various sectors and regions.
• Build and manage new partnership relationships. Introduce our platform solutions and suggest best tailored solutions.
• Structure and pitch new innovative solutions that can elevate our partner's businesses and help them resolve key pain points.
• Negotiate and execute treaty agreements with the partners.
• Research and keep abreast with market needs and demands. Work with the relevant internal stakeholders to further develop innovative insurance products relevant to the company’s target segments.
• Analyse partnership performance, derive insights, and recommend actions to improve partner's performance, effectiveness and growth.

WHAT WE EXPECT OF YOU:

• 3–5 years of experience in partnerships, affiliates, affinity insurance, broking, underwriting, or insurtech business development.
• Well-established regional networks across the insurance and reinsurance ecosystem.
• Proven track record in originating or structuring treaty, facultative, or specialty programs.
• Commercially savvy, relationship-focused, and motivated to hunt and close new deals.
• Entrepreneurial mindset with a growth-oriented approach.
• Passionate about innovation, technology, and next-generation insurance models.

As a Partnerships Manager at TabSquare, you will spearhead the development and nurturing of TabSquare’s partnership ecosystem to drive revenue and growth. 

Your responsibilities will encompass managing the entire partner development cycle, from identifying partners to onboarding them and executing go-to-market (GTM) strategies across the APAC region.

Turner & Townsend is seeking an experienced accountant to help run the finance function of Malaysia region.

• Manage end-to-end financial accounting for our entities in Malaysia which includes performing accounting, managing accrual and deferrals, preparing bank reconciliations and related schedules to the balance sheet.
• Preparation and submission of monthly management accounts (P&L and Balance Sheet) and related schedules as a part of Group reporting. Presentation of results and providing clarifications to the Country/Regional business Leaders, as and when needed.
• Driving forecast discussions with Country leaders. Assist with preparation of Annual budgets, and submission of monthly forecasts.
• Analysis with respect to project profitability and providing variance analysis to the business leaders on monthly basis, for driving further actions.
• Review invoices and expenses processed by our offshore services team, and ensuring accounting is accurate and acceptable. Initiate vendor payments through internet banking.
• Preparation of cash flow statements on weekly basis and driving related strategies from senior management.
• Interact with External Auditors (Annual activity) – provide necessary information, schedules, and explanations to ensure smooth and timely audits.
• Responsible for filing sales tax returns (GST/SST/VAT). Working closely with the tax advisors to finalize tax computations and filing annual tax returns.
• To become our finance systems champion and a finance subject matter expert to our business teams in SEA. Perform any other finance tasks as assigned from time to time by the Senior Manager.

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, car insurance renewals, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

WHAT YOU’LL DO:

• Structure and pitch embedded solution to target customers across South East Asia region.
• Develop and execute strategies to support the company’s overall business plan in South East Asia.
• Execute and negotiate treaty agreements with strategic partners.
• Support the sourcing of partnership opportunities.
• Work with the relevant internal stakeholders to develop innovative insurance products relevant to the company’s target segments.
• Build new and deepen existing B2B client relationships by leveraging on the capability.
• Carry out negotiations with partners in introducing our platform solutions and suggest best tailored solutions to further benefit both parties.
• Analyze partnership performance, derive insights, and recommend actions to improve partners performance and effectiveness and drive growth.

WHAT WE EXPECT OF YOU:

• More than 5 years of experience in the related industry.
• Strong writing and verbal negotiation communication skills.
• Results-driven with a keen analytical ability to turn insights into action.
• Highly motivated with a sense of urgency and willingness to adjust in a fast-paced, team environment.
• Ability to multitask, prioritise and problem solve with excellent time management skills.
• Creative self-starter and quick learner with a can-do attitude.
• Can work independently, self-reliant, and self-motivated.

Abi is a global virtual care platform, providing patients with on-demand, omni-channel access to healthcare professionals in 40 countries around the world. Our mission is to make professional healthcare as easy to access as advice from a friend.
By radically reducing barriers to professional healthcare access, we contribute to the United Nations Sustainable Development Goal 3 “to ensure healthy lives and promote well-being for all."

The role

In this role, you will own and optimise our revenue operations infrastructure. You will support the BD and Client Success teams through clean data, efficient processes, and clear performance reporting. You will also manage pricing tools and coordinate conferences and events that support our commercial growth.

You will report directly to the CEO and work closely with senior leadership on commercial performance.

Objectives

You will ensure our commercial teams operate with clarity, efficiency, and reliable data.

Tasks

• Own and manage HubSpot (data integrity, workflows, reporting)
• Maintain accurate pipeline, forecasting, and performance reporting
• Support BD and CS teams with sales administration and deal tracking
• Build and maintain pricing tools and commercial models
• Produce regular revenue and performance reports for leadership
• Identify and implement process improvements across the revenue cycle
• Coordinate conferences and industry events (planning, logistics, vendor management)
• Manage related budgets and track ROI from events

Attributes

• Strong interest in the latest technology innovations
• Independently manage your own time
• Enjoy working in an international environment
• Curious and process-driven
• High attention to detail
• Comfortable working with senior leadership and contributing to commercial decision-making
• People value your integrity, and they trust you to be true to your word
• The startup world appeals to you as a professional choice

Skills & Experience

• 5+ years in Revenue Operations, Sales Operations, or similar role
• Strong experience with HubSpot
• Experience supporting sales teams with reporting and pipeline management
• Strong Excel / Google Sheets skills
• Experience building or managing pricing tools or commercial models
• Experience coordinating events or conferences is a plus
• Experience in a SaaS or subscription-based business is a plus
• Professional fluency in written and spoken English

ABOUT US:

PolicyStreet Group is a full-stack insurance technology (insurtech) group of companies providing digital insurance solutions to businesses and consumers across Asia and Australia.

The Group operates through multiple entities across its key markets and business lines, including its insurance distribution, embedded insurance, and reinsurance arms. It partners with over 40 insurance and takaful providers globally to deliver employee benefits and group insurance solutions, insurance aggregation services, and digital infrastructure that simplifies insurance.

PolicyStreet Group is backed by leading venture capital firms Altara Ventures and Gobi Partners, as well as sovereign wealth funds Khazanah Nasional Berhad and Cool Japan Fund. The Group serves over 10 million customers with more than US$10 billion in sum insured. It was featured in the Financial Times and Statista’s Top 500 High-Growth Companies Asia-Pacific 2026 list and named “Most Disruptive Insurtech in Malaysia” at the Insurance Asia News (IAN) Country Awards for Excellence 2025.

As we enter our next phase, our focus is clear:

Bringing in the right people to join our bold team is critical to how we continue to grow.

WHAT YOU’LL DO:

• Own and deliver senior insurance and technology hires.
• Build high-quality, targeted pipelines.
• Drive proactive headhunting and market mapping for niche talent.
• Act as a strong filter and partner to hiring managers on candidate quality.
• Lead candidate engagement, conversion, and offer closing for senior roles.
• Design and execute role-specific hiring strategies.
• Identify and resolve hiring bottlenecks quickly to maintain momentum.
• Maintain strong hiring discipline and visibility across pipelines and outcomes.

WHAT WE EXPECT OF YOU:

• Proven ability to hire senior / niche roles successfully.
• Strong headhunting and sourcing capability, especially within the insurance talent pool.
• Ability to engage and influence high-calibre candidates.
• High ownership; operating like a business partner, not just a support function.
• Strong judgement in assessing candidate quality.
• Comfortable working directly with founders and senior leadership.
• An incredible desire for accuracy and detail-orientedness.
• The ability to maintain the confidentiality of sensitive information.

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Role Overview

The Assistant Manager, Solutions is responsible for leading the design, development, and implementation of customized logistics solutions for e-commerce marketplaces and retailers. This role requires close collaboration with cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable, customer-centric logistics products that drive commercial and operational excellence.

The ideal candidate is a problem solver and strategic thinker with a strong background in logistics, capable of managing complex solutions and aligning multiple stakeholders in a fast-paced environment.

Key Responsibilities

1. Solution Development & Launch

• Design and implement tailored logistics solutions across ground and air transportation, customs, and supply chain optimization.
• Manage the end-to-end solution lifecycle—from initial requirements gathering to deployment and post-launch support.
• Ensure solutions meet customer expectations, align with operational capabilities, and achieve financial targets.

2. Stakeholder Collaboration

• Work closely with Operations, Finance, Tech, and Network Planning to create efficient and scalable logistics processes.
• Collaborate with the Commercial team to understand client needs and translate them into actionable solutions.
• Facilitate communication and coordination across departments to ensure alignment and successful solutions implementation.

3. Performance Monitoring & Continuous Improvement

• Leverage qualitative insights and quantitative data to guide solution decisions
• Gather feedback from stakeholders to identify improvement opportunities.
• Facilitate structured problem-solving discussions to drive clarity, decisions, and ownership.
• Lead continuous improvement efforts to enhance outcomes and customer satisfaction.
• Monitor progress, identify risks, and implement corrective actions.

4. Team Collaboration & Leadership

• Collaborate closely with Regional Solutions team to align local execution with regional strategies, frameworks, and priorities. 
• Promote a culture of innovation, collaboration, and excellence.
• Mentor and coach commercial team members involved in solution development.
• Contribute to the development of best practices and standard operating procedures.

Qualifications & Experience

• Experience: 4–5+ years in logistics, supply chain, or related roles, with hands-on experience in managing logistics solutions or product launches.
• Industry Knowledge: Experience in e-commerce, retail logistics, or 3PL is preferred.
• Education: Bachelor’s degree in Supply Chain, Logistics, Business, or a related field (Master’s degree a plus).
• Technical Skills
• In-depth understanding of cross-border logistics, air freight, customs, and delivery operations.
• Problem-solver able to translate customer challenges into clear, executable solution designs
• Strong data analysis skills; able to use performance metrics to guide decisions.
• Familiarity with logistics technology platforms or ERP systems is a plus.
• Project Management
• Ability to manage multiple concurrent projects with strong execution discipline.
• Structured and detail-oriented with strong organizational and planning capabilities.
• Strong leadership, prioritization, and decision-making capabilities. 
• Communication & Collaboration
• Excellent interpersonal and communication skills.
• Works well with regional teams remotely, keeping communication clear and timely across different time zones
• Proven ability to influence cross-functional stakeholders and drive results.

Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we’ve rapidly expanded across Malaysia, Australia, Japan, Canada, New Zealand and Singapore, now empowering over 27 million users worldwide.

In Malaysia, Moomoo is on an exciting growth journey to make investing simpler, smarter, and more accessible for everyone. We bring powerful tools, real-time insights, and intuitive technology to help investors at every stage of their journey.

But what truly sets us apart is our mission: to make investing a viable option for people to achieve their financial goals. We’re here to level the playing field—bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.

Joining Moomoo means being part of a purpose-driven team that’s not only reshaping the future of investing, but building a world where smarter investing is within reach for all. If you're excited about driving impact at the intersection of finance and technology, there’s never been a better time to join us.

Brand Marketing Manager

Do you thrive in high-growth environments? Actively investing and love keeping up with the markets? Passionate about building market-leading brands? We want you to be on our team!

As the Brand Marketing Manager, you’ll play a pivotal role in crafting and executing brand marketing strategies that establish Moomoo as the market leader in the fintech industry in Malaysia. You’ll be at the forefront of building brand relevance and love, creating meaningful connections with customers, and ensuring our brand stands out in a competitive landscape.

In this role, you will conceptualise and spearhead local brand marketing campaigns, support global campaigns and initiatives, work closely with channels to build brand trust, drive visibility and engagement. You will collaborate closely with teams across Malaysia and globally, so you must be experienced and comfortable working across markets, managing multiple stakeholders to deliver results.

Responsibilities

Spearhead Integrated Brand Marketing Campaigns

• Own and lead multi-channel marketing initiatives across paid, owned, and earned media to drive brand visibility and business growth.
• Partner with Content, Performance Marketing, Creative, Business Development, PR teams, and agencies to deliver holistic impactful campaigns that cut through.

Champion Brand Excellence Across Touchpoints

• Work closely with different channels globally to ensure that brand messaging, tone, imagery, experience is consistently represented throughout all touchpoints.
• Champion brand hygiene including the maintenance of reviews on Google, Trustpilot and the running of brand training programs.
• Monitor and manage brand reputation locally, including app reviews and community sentiment.

Market Insights & Competitor Tracking

• Track competitor campaigns and activities across Malaysia’s financial services and fintech landscape.
• Analyse competitor strategies and market shifts to provide actionable insights and recommendations to the team.
• Share regular reports on competitor learnings to inform brand strategy and campaign optimisation.
• Stay on top of the latest branding and marketing trends, particularly in digital, social, and fintech spaces. Conduct regular updates and knowledge-sharing sessions to keep the team informed and ahead of market trends.

Maximise Impact and ROI

• Partner with growth, content, and business teams to align marketing efforts with customer acquisition and retention goals.
• Track, measure, and optimise marketing effectiveness to ensure maximum impact and ROI.

• Bachelor's degree in marketing, communications, business, or related field.
• A strong marketeer with a proven track record of building market-leading brands, developing and implementing integrated brand campaigns to drive business growth. Has a strong ability to project manage, lead cross-functional collaboration, manage budgets and timelines, synthesise stakeholder inputs, and communicate with clarity and structure.
• Passionate about brand building, taking pride in crafting impactful, memorable campaigns that drive strong brand recall and market resonance.
• Data-driven, using logic and data to inform messaging, channel mix, and initiatives while tracking key metrics for continuous improvement.
• Takes a customer-centric approach and understands shifting consumer needs, pain points, and opportunities within the local financial ecosystem.
• Proven track record in brand marketing, with at least 5-7 years' experience, driving impactful campaigns and building strong consumer brands.
• Strong campaign and project management skills - experienced in leading cross-functional teams, agencies, and multiple stakeholders.
• Solid understanding of channel marketing strategy:
• Knows how to design and execute channel plans that amplify brand campaigns.
• Skilled in leveraging KOL/influencer collaborations, digital advertising (Meta, YouTube, TikTok, X/Twitter, LinkedIn, etc.), and content partnerships to maximise reach and engagement.
• Ability to choose the right channels for different campaign objectives, balancing brand building with business impact.
• Strong analytical ability to translate market and competitor insights into brand strategy and execution.
• Passionate about investing and market trends; personal investing experience is a plus.
• Strong proficiency in English (spoken and written) is required; fluency in Chinese is a plus.

Our third-party due diligence (VANTAGE) team assess our clients’ current, former or potential counterparties, looking for any issues that might pose a reputational or business risk to them, wherever they may be in the world. The work is compliance-focused and volume-driven.

The Associate Research Manager is responsible for the quality of VANTAGE work. S/he will oversee and guide Researchers to ensure they produce clear, analytical and exceptionally well-written reports which help our clients protect their integrity and reputation.

S/he will also support the Research Manager in training researchers and managing projects, leveraging internal and external resources in order to complete VANTAGE projects in a timely and effective manner. 

The successful candidate will have a strong knowledge of open-source intelligence and public record research, experience in writing and reviewing due diligence reports, people management skills and has excellent communication, writing and interpersonal skills.

People Management

• Manage a team of researchers and senior researchers
• Define, for each team member, objectives and responsibilities in line with the practice goals
• Conduct performance reviews
• Ensure well-being and professional development of staff
• Support the Research Manager in recruiting new researchers

Project management of third-party due diligence

• Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
• Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
• Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications
• Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
• Engage with colleagues in the Business Intelligence team whenever VANTAGE work requires their input and collaboration

Regional research initiatives

• Assist Research Manager in training new researchers in the VANTAGE methodology and approach, ensuring new team members successfully complete the onboarding process
• Provide continual training and cascade updates to the VANTAGE methodology and approach
• Monitor quality of work and give feedback to researchers; motivate and guide researchers to ensure they are focused and directed effectively on operational and other aspects of the work
• Interact regularly with other Team Leads and Associate Research Managers to provide support and feedback on VANTAGE work
• Participate in discussions with other Team Leads and Associate Research Managers to provide insight on potential service/product improvement

• Education to degree level (minimum of a bachelor’s or equivalent experience)
• Full fluency in English written and spoken is essential

• Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
• Experience in managing projects, especially where the project team is spread across several locations
• At least 1-2 years’ experience in line management
• Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
• Experience influencing people across an organization, especially without direct reporting lines
• Proven ability to meet project deadlines

Preferred

• Knowledge of software-based case management solutions
• Experience in a compliance team in a financial institution or a corporate setting
• Knowledge of other languages and the socio-political environment in the region is an advantage
• Qualifications specific to financial crime or compliance would be an advantage

ABOUT US

Teleport's on a mission to move things across Southeast Asia and beyond - faster, cheaper, and better than anyone else - to give big and small businesses access to affordable and reliable cross-border delivery, as fast as next-day.

Storytelling is a strategic function as we scale. In logistics, trust is everything. To build that trust, we are hiring a Senior Social Media Manager / Social Content Creator based in our KL Headquarters to act as the digital voice and literal face of Teleport Next Day across Malaysia and our regional lanes.

SUMMARY FOR THE ROLE

This is not a desk job where you hide behind stock photos and corporate graphics. You will be the on-camera face of Teleport Next Day. You will be the bridge between our operations, our brand, and the SME community. One day you might be at our sorting hub shooting a fast-paced IG Reel on how we clear customs in 4 hours; the next day you’ll be at a bazaar interviewing a local fashion brand about how they ship to Singapore.

This is a hands-on, high-autonomy role for an extroverted creator who knows how to make scroll-stopping, social-first content that builds credibility and trust with business owners. You will work closely with the Teleport Next Day Marketing team to ensure everything you shoot aligns with our "Faster, Cheaper, Better" pillars.

Note: This is a full-time, on-site role based in our headquarters in Kuala Lumpur, Malaysia (hybrid arrangement). 

A DAY IN THE LIFE
Every day is different, but you will own the social engine from end to end:

• Be the Face of the Brand: Confidently host, narrate, and star in our Instagram Reels, TikToks, and YouTube Shorts. You are the human connection to our logistics network.
• On-the-Ground Storytelling: Travel to our hubs, warehouses, and customer storefronts to capture raw, authentic operational and testimonial content.
• End-to-End Social Ownership: Plan, shoot, edit, and publish content across our core channels 
• Fast-Turn Production: Expertly use tools like CapCut or Canva to cut native, vertical video edits, memes, and reactive content in hours, not weeks.
• Community Engagement: Don't just post and ghost. Actively manage our social community, reply to SME sellers, and keep a pulse on eCommerce trends.
• Strategic Collaboration: Work with the Product Marketer to ensure your organic social content warms up the audience for our paid performance campaigns.

WHAT WE'RE LOOKING FOR

• Minimum 4–5 years of proven experience in social media management, content creation, or brand-side storytelling.
• On-Camera Confidence: You must be highly comfortable speaking on camera with high energy and articulate delivery.
• Native Social Platform Fluency: You deeply understand the algorithm, pacing, hooks, and audio trends of Instagram Reels and TikTok.
• The "Scrappy Creator" Mindset: You don't need a massive production crew. You can shoot an engaging video with just a smartphone, a ring light, and a wireless mic.
• Language Proficiency: Strong English and Bahasa Malaysia proficiency. You know how to use local nuance and "rojak" language to authentically connect with Malaysian SMEs.
• Strategic Autonomy: You can take a high-level marketing brief (e.g., "We need to show sellers that our customs process is safe") and turn it into a 30-second viral video script.
• Bonus: 
• Ability to speak Mandarin and write in Chinese
• Experience marketing to B2B audiences or eCommerce sellers 
• Background in fast-growth logistics/tech startups

***Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia

Team Leadership & Development

• Support the development of junior team members by providing day-to-day guidance, sharing technical knowledge, and encouraging collaboration.
• Contribute to a positive team culture by promoting open communication, mutual respect, and shared accountability.
• Demonstrate professionalism, reliability, and a proactive attitude in team interactions.
• Assist in onboarding new team members and helping them integrate into project workflows.

Client & Stakeholder Engagement

• Coordinate with clients, consultants, contractors, and suppliers to ensure smooth project execution and alignment with objectives.
• Facilitate regular stakeholder meetings and reporting to maintain transparency and progress visibility.
• Build productive working relationships with internal and external stakeholders through consistent follow-up and responsiveness.
• Support conflict resolution and issue management by escalating appropriately and offering practical solutions.
• Assist in onboarding new team members and helping them integrate into project workflows.

Project Planning & Execution

• Lead overall project management to ensure quality, cost, statutory compliance, safety, environmental standards, and scheduling requirements are met.
• Manage the implementation of the master programme, including materials and long lead items, ensuring alignment with project milestones and delivery timelines.
• Update and maintain the master programme and ensure short-term programmes—such as weekly work plans, look-ahead schedules, and inspection timelines—are reviewed and communicated effectively to all relevant stakeholders.
• Plan and organize statutory inspections and ensure timely approvals.

Site Coordination

• Monitor progress and quality through regular updates and collaboration with site teams or contractors.
• Ensure safety standards and compliance are implemented across all project activities.
• Support effective project administration, including documentation, reporting, and issue resolution.

Stakeholder Management

• Oversee and manage external consultants and multidisciplinary teams to ensure their deliverables align with the project’s strategic objectives, timelines, and budgetary constraints.
• Act as the key liaison between internal stakeholders and external consultants to maintain clear communication and ensure consistent progress toward project milestones.
• Facilitate and lead regular project progress meetings with consultants and stakeholders, ensuring alignment with project objectives.
• Foster a collaborative team environment and promote knowledge sharing across the project team.

Project Reporting

• Produce comprehensive project reports that capture key updates, risks, decisions, and action items to maintain transparency and informed decision-making.
• Prepare and manage project schedules using appropriate tools such as Microsoft Project, Primavera P6, or Excel, including baseline setting, critical path analysis, and progress tracking.

Procurement Management

• Manage the full procurement process for consultants, including drafting scopes, evaluating bids, and negotiating contracts.
• Ensure all procurement activities comply with internal policies and governance & compliance frameworks.
• Support timely engagement and onboarding of consultants aligned with project needs.
• Work closely with internal teams and consultants to ensure procurement outcomes support project goals.

LOCATION: Malaysia
FUNCTION: Commercial
TEAM: Sales
LINE MANAGER: Regional Sales Manager 
KPIs: Sales, Budget, Experience, Contribution
 

As an Area Manager, you will hold full leadership responsibility for the commercial results, customer experience, and overall profitability of the stores within Malaysia, Singapore and Philippines. You ensure the effective implementation of global and regional strategies, delivering elevated collection presentation and operational excellence that position COS as a market leader within your region.

In this role, you oversee the strategic planning and execution of all sales‑driving and operational activities, ensuring each store delivers a consistent, inspiring brand experience aligned with company standards. You work closely with Store Managers to analyse performance, identify opportunities, and drive continuous improvement across your portfolio.

A central part of your mission is to cultivate a people‑first culture. You build strong, high‑performing teams by providing coaching, development, and clear leadership to ensure your stores are equipped to deliver exceptional service and achieve sustainable, profitable growth.

What you will do:

• Sales and Financial Performance: Accountable for the commercial success of the area, analysing performance data to identify opportunities and risks and ensure the delivery of strong. financial performance. Lead the execution of sales strategies and implement cost control measures to drive profitability and growth.​

• Customer Experience: Champion a customer-first mindset, ensuring exceptional service across all stores. Monitor service performance and competitor benchmarks to maintain COS’s leadership in customer experience.​

• ​Operational Management: Oversee daily operations across multiple stores, ensuring consistency, efficiency, and compliance with COS standards. Collaborate cross-functionally to implement staffing structures, optimise store layouts, and uphold audit criteria.​

• ​Team Leadership and Development: Lead and develop Store Managers, fostering a high-performing and inclusive culture. Guide the team through the full employee lifecycle, ensuring alignment with COS’s values, leadership principles, and business goals.​

• Compliance and Safety: Ensure all stores comply with health, safety, and legal regulations. Lead efforts to minimize stock loss and operational risk through audits and adherence to COS guidelines.

Project Support & Coordination

• Assist in the delivery of project management services throughout the project lifecycle.
• Conduct background research, data collection, and benchmarking to support decision-making.
• Establish and maintain effective project documentation and reporting systems.
• Support the development and updating of detailed project plans and schedules.

Monitoring & Reporting

• Track project progress and performance indicators; prepare updates and reports.
• Manage change control processes and maintain accurate change logs.
• Draft formal progress reports and presentations for stakeholders.
• Stakeholder Engagement
• Liaise with clients, contractors, consultants, and other stakeholders.
• Attend project meetings and produce accurate and timely meeting minutes.
• Support communication flow between internal and external teams.

Location: Malaysia 
Function: People
Team: People
Line Manager: Regional HR Manager 
KPIs: Retention, Contribution, Engagement, Internal Promotions
 

As an Area HR Manager based in Malaysia, you act as a strategic people partner to the Area Manager and Sales Teams, driving the execution of the people agenda to enable sustainable growth and an exceptional customer experience. You work closely with store leadership on a daily basis, strengthening performance through effective workforce planning, leadership capability building, talent development, and a values‑led approach to performance management.

In this role, you play a critical part in shaping a positive and inclusive culture across Singapore, Malaysia, The Philipines, Australia, New Zealand and India. You ensure that our values are consistently lived in the stores, that leaders are equipped to support and develop their teams, and that all employees experience fair, compliant, and engaging working conditions.

As a visible role model, you lead with both outcomes and care, demonstrating our values through your actions and inspiring others to do the same.

What you will do:

• Drive Organisational Effectiveness: Lead strategic workforce planning for the area, ensuring current and future staffing needs are met through effective recruitment, internal mobility, succession planning, and talent pipeline development aligned to business growth.​

• Analysis and Business Impact: Use HR data and business insights to inform local priorities within the Global people strategy. Coach SM's on how to analyse and take action based on their KPI's so people metrics influence their decision making. ​

• ​Strengthen Leadership and Performance Contribution: Deliver structured performance management processes for Area Manager and Store Managers to implement across stores, secure quality through all talent processes. Identify training needs, partner with Regional HR and the Learning network to deliver mandatory and other targeted learning. Assure the quality and readiness of Trainers and Training Stores to support both current operations and future expansion. 

• ​Embed Values and Engagement into Operations: Actively promote company values and behaviours, ensuring cultural alignment through onboarding, values training, leadership coaching and feedback practices that strengthen engagement and team cohesion. ​

• ​Ensure a Fair, Compliant Workplace: Maintain consistent application of HR policies, legal compliance, and company standards while acting as the primary, neutral escalation point. Use HR data and insights to identify risks and proactively improve employee experience and workplace practices. ​

Turn strategy into scalable, low-cost execution by designing workflows, SOPs and AI-driven vendor journeys.

Major responsibilities

• Design ,maintain and own SOPs across Longtail post graduation vendors

• Build and manage vendor handover and quality gates (Incubation → Growth)

• Design AI and tool-based workflows for vendor management and zombie recovery

• Translate commercial and analytics strategy into executable workflows

• Eliminate manual work and reduce cost-to-serve

• Ensure process consistency across 16 markets and hubs

• Build governance framework (controls, escalation matrices, audit loops)

Success metrics

• Reduction in manual work and handling time

• Process adoption and compliance

• Improvement in vendor experience and activation speed

• Cost-to-serve improvements

• % automation of key workflows