Total 66 Support Advisor job vacancies in Petaling Jaya

• You secure the highest possible goods availability in partnership with the commercial team and taking into account country-specific positioning campaigns, the commercial calendar and local store activities.
• You act as the main contact partner in the store for all range administration and operational supply-related questions, both for the commercial team in the store and the country Retail Supply Integration department.
• You work actively with sales in the area of range management by securing qualitative and timely administration of the range in the systems and highlight deviations on the range frame and parameters. 
• You contribute to successful replenishment by working actively with forecasting and ordering in alignment with the commercial calendar.
• You work actively with the commercial team with the range change process led by the commercial team by providing information regarding sales space parameters, expected sales start, quantity and remaining outgoing quantities.
• You support the Goods Flow Manager with the stock discrepancies analysis as part of the inventory management process. Produce necessary follow-ups for the commercial and management team regarding operational processes in the store, including phasing in and out, overstock and concrete, activities and non-central shortages.
• You ensure personal development by requesting support from the Sales and Supply Support Manager to improve work competence. Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store.
• You work with the agreed global and local Key Performance Indicators, focusing particularly on achieving high goods availability at the lowest total cost.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Brief:

Responsible for providing end users support such as troubleshooting PC/Notebook, configure software, troubleshoot applications software, ip phone configuration, installing ip phone, tablets (e.g.. iPad), smart phones (ex. Blackberry's, iPhone, Samsung), printers, local area networks, wide area networks, any piece of computer related peripheral or software that end user would be using. IT engineer has to perform their daily tasks by providing a high level of customer service to the end user.

Job Responsibilities:

• General
• Provide level 1 support (assistance through phone call)
• Provide level 2 users support (onsite support by attending to end user) on the following: o Troubleshooting network operating system, software and hardware o Being familiar with network operating system, software and hardware o Work within a ticketing system and create documentation for new processes o Training staff to maximize the potential of existing technology o Taking new users through the orientation process o Providing individual support and training upon request o Providing recommendations about support and information access o Maintaining an updated inventory of software, hardware and resources o Demonstrated aptitude for continuous learning and innovative thinking o Able to work independently and in a team environment o Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff.
• Performing any other IT related duties assigned.
• Performing after hour on-call work when necessary.
• Support remote users problem from Branches where necessary.
• Prepare log tickets on any users request attended and close the ticket upon issue resolved.
• Prepare a resolution after each log tickets has been done.
• Documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.

Job Requirements:

• Able to communicate well with different levels and type of people
• Have experience/Knowledge in IBM AS400 would be an added advantage.
• Knowledge in active directory would also be an added advantage.

WHY KONICA MINOLTA?

• At Konica Minolta, we believe everyone is unique and each brings with them their individual talents in our mission to deliver positive business outcome to our clients.
• Building on Konica Minolta’s strong digital imaging foundation, we’re now embarking on an exciting transformation journey where we deliver solutions beyond the printing arena by providing innovative IT centric solutions to our clients.
• We are providing product and softskill training.
• Attractive remuneration package and high earning potential .
• 2 months of fixed bonus with an additional of 4% EPF contribution from Employer.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Date Posted:

2024-03-05

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

Come and join Otis today and be part of the Forbes 2023 World's Best Employers!

Fresh Graduate Opportunity

An opportunity has arisen for a Sales Support position within the Modernization Sales department, this is a Temporary role with 9 months contract duration.

In this role, you will have the chance to demonstrate your research and fact finding ability, apply your data analysis & Excel skills to churn out accurate and user-friendly reports; improve your communication/ cold calling skills to connect with external parties.
 

What you will be doing

• Conduct market surveys to gather and analyze customer feedback, including needs, expectations, and budget considerations.

• Engage in cold calling activities to connect with potential customers and gather valuable insights.

• Update and maintain databases with accurate and relevant information obtained through market surveys and cold calling.

• Perform basic data analysis to identify trends, patterns, and opportunities within the market and customer feedback.

What you will need to be successful

• Proficiency in Excel spreadsheet to effectively manage and analyze data.

• Demonstrated willingness to learn and adapt to new challenges and responsibilities.

• Inquisitive nature with a strong desire to understand customer needs and market dynamics.

• Ability to thrive in a challenging and fast-paced work environment.

Notes

• Fresh Graduates are welcome to apply.

• This is a 9-month contract position, based in Menara Symphony, PJ.

• This position is open to local/Malaysian candidates.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

Job Descriptions:

• Responsible for supporting and configuring technical problems related to network infrastructure.
• Designing network infrastructure topology.
• Analyzing, designing, and implementing new network solutions to improve the efficiency of networks for business processes.
• Writing script to analyze data and perform specific data queries by using standard Excel.