Total 415 Service Operations Manager job vacancies in Kuala Lumpur

Main Purpose of Job
The primary objective of this role is to spearhead the development and execution of comprehensive HR operational enhancement initiative, assess and initiate HR digital adoption strategies for the Group.

Principle responsibilities & duties

• Propose, develop, and to propose enhancements initiatives/HR framework in collaboration with relevant departments to ensure efficient human resource management across the organization.
• Review existing HR systems, conduct research, and utilize AI-driven analytics to identify areas for improvement, automation, and optimization. 
• Monitor AI adoption metrics, analyze data insights, and provide recommendations and implement HR digital adoption strategies, such as AI adoption, to enhance employee experience, including recruitment, talent management, onboarding, training, performance evaluation, and employee engagement.
• Ensure smooth adoption through training programs and communication campaigns for employees.
• Define a roadmap for HR tech implementation aligned with business goals, build business cases, and calculate ROI to justify investments in HR tech.
• Track KPIs related to efficiency, productivity, and other metrics to quantify tech ROI.
• Stay updated on the latest trends in HR tech, including people analytics solutions and virtual reality for training.

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field. 
  In-depth knowledge on overall Human Resources practice
• Minimum 8 years of working experience in HR operations and HR digital adoption
  Experience in handling HR transformation projects
• Knowledge of HR digital adoption trends and technologies, including AI, HRIS systems, and communication tools.
• Strong understanding of HR operations and processes.
• Analytical mindset with the ability to analyze data and draw meaningful insights.
• Project management skills with the ability to prioritize and manage multiple initiatives simultaneously. 
• Excellent communication, and interpersonal skills.
• Strong problem solving and decision-making abilities.
• Detail-oriented with excellent organization and multitasking skills.

Perks & Benefits

• Performance bonus
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave/Birthday Leave
• Personal development opportunities

·        持有会计相关的证书（LCCT/CAT/ACCA/CIMA/Deg）

·        至少3年会计工作经验，并能处理全盘帐目和监督财务和会计操作

·        能独立完成工作，良好的沟通能力，能够与团队互动和协作。

·        华人，男女皆可     

·        公司地址：Taman Ehsan Industrial Kepong甲洞

·        薪水：视经验而定；面谈

有意者欢迎把你们的Resume Email : hr.mxfruit@gmail.com / WhatsApp 0165133886

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code

尋求職業發展？我們也許有辦法解決這個問題！

一家屢獲殊榮的國際 BPO 公司正在招募！立即申請，您將不會錯過這個絕佳的工作機會！

職位描述：

• 透過聊天支援處理客戶的一般查詢、投訴、評論、回饋和其他與公司產品相關的問題
• 在客戶服務和準確資訊方面超越客戶期望
• 從裡到外了解我們的產品，以便您回答問題
• 團隊合作以實現所需的 KPI 要素和 SLA

工作要求：

• 最低文憑及以上
• 至少 1 年呼叫中心環境經驗
• 較強的英語（口頭和書面）技能
• 申請人必須願意輪班工作
• 能夠立即啟動

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 醫療保險
• 個人發展機會

職責：

• 透過以下方式管理子業務部門進行行銷並確保業務
  積極有效的行銷活動
• 與客戶和供應商建立牢固的業務關係。
• 擴大客戶和供應商基礎
• 規劃和執行行銷策略並領導行銷人員團隊實現設定的目標/KPI
• 審核財務數據和市場信息，便利信貸
  評估與分析
• 開發新業務，開展客戶服務關係活動
  促進集團產品和服務的交叉銷售

要求：

• 會計、金融、工商管理或同等學歷
• 至少 5 年中小企業和企業客戶設備租賃和融資相關工作經驗
• 強大的領導/管理能力
• 積極進取的業務發展
• 良好的口頭和書面溝通能力。

津貼和福利

• 彈性的工作時間
• 鄰近輕軌 Kerinchi 站
• 醫療福利包括保險、牙科和眼科
• 16% 雇主 EPF 繳款

我們目前正在尋找一位經驗豐富、充滿活力的企業經理/旅遊總監來領導我們位於 Taman Melawati 附近的地質公園旅遊計畫。理想的候選人將擁有國際商業管理方面的專業知識，並在成功執行旅遊項目方面擁有良好的記錄。該角色將涉及與政府機構、利益相關者和計畫資助者聯絡，以確保地質公園旅遊計畫的成功實施和管理。

職責：

• 制定並實施策略計劃和舉措，以促進地質公園旅遊並增強遊客體驗。
• 領導和監督專案管理的各個方面，包括預算、日程安排和資源分配。
• 與政府機構、地方當局和其他主要利益相關者建立並維持牢固的關係，以確保遵守法規並獲得必要的許可和批准。
• 與國際合作夥伴、旅遊組織和行業專家合作，利用資源和專業知識來推進專案。
• 進行市場研究和分析，以確定旅遊業的新興趨勢和機遇，並制定創新策略來利用它們。
• 指導和監督參與專案各個方面的專業人士和顧問團隊，包括行銷、營運和社區參與。
• 根據既定的目的和目標監控和評估專案績效，並根據需要實施糾正措施以確保專案成功。
• 代表組織參加與地質公園旅遊相關的會議、會議和活動，並擔任計畫發言人。
• 準備並向高階管理層和專案利害關係人提交定期報告和最新情況，介紹地質公園旅遊計劃的進度和成就。
• 確保專案實施和管理的各個方面遵守法律和道德標準。

要求：

• 工商管理、旅遊管理或相關領域學士學位；碩士學位優先。
• 在國際商業管理方面擁有豐富的經驗，特別是在旅遊領域，至少擁有 3 年相關經驗。
• 強大的領導和管理技能，能夠激勵和激勵多元化團隊實現共同目標。
• 優秀的溝通和人際交往能力，能夠與國內外各級利害關係人有效互動。
• 對旅遊業有深入的了解，包括市場趨勢、客戶偏好和目的地管理的最佳實踐。
• 具有與政府機構、資助組織和社區利益相關者談判和合作以實現專案目標的能力。
• 分析和策略思考能力，能夠針對複雜挑戰制定和實施創新解決方案。
• 熟練專案管理工具和技術，具有管理大型專案從開始到完成的經驗。
• 具有在快節奏和動態環境中工作的靈活性和適應性，並願意根據需要出差。
  流利的英語和精通其他語言將是一個優勢。

好處：

• 根據資歷和經驗，具競爭力的薪資在 RM5,000 – RM7,000 範圍內。鼓勵應屆生申請。
• 有機會領導具有巨大成長和發展潛力的高影響力旅遊項目。
• 接觸國際商業網絡和合作機會。
  提高技能和專業知識的專業發展和培訓機會。
• 支持性的工作環境，提供職涯發展和個人成長的機會。
• 註：該職位緊急，有興趣的應徵者請盡快申請。只有入圍候選人才會被聯繫以進行進一步評估。

如需申請，請將您的履歷和求職信（詳細說明您的相關經驗和資格）提交至 [ladyhik@gmail.com /+60125444302]。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 彈性的工作時間
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 事假
• 開放文化

Responsibilities

• Achieve monthly set sales targets in E-Commerce Channel
• Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience
• Responsible for developing a website that drives conversion and click rate
• Develop a deep understanding on customer journey to convert and retain customers
• Plan, execute and evaluate projects and launches
• Evaluate processes for efficiency opportunities and produce new initiatives for business needs
• Identify issues and recommend solutions for assigned programs/projects and policies and procedures
• Analyse online sales and site data to determine and understand customer engagement
• Monitors e-market place products, service offerings and pricing
• Provide weekly reports to management on business turnover
• Ensure compliance with all regulatory requirements relating to the Company, Website Laws, Commercial laws and other relevant laws in conjunction with the Company
• Work closely with Trade Marketing, Marketing and Sales Operations team to ensure sales and distribution are maximized to achieve
• Manage relationship with 3rd party agencies

Requirements:

• Degree in Business/ Marketing or equivalent
• Minimum 3 Year(s) of working experience in E-Commerce preferably in FMCG or colour cosmetics industry
• Experience managing e-commerce website or e-commerce launch
• Knowledge of e-commerce business models & how e-commerce, web, mobile, social, search and channels work together
• Possess knowledge in handling marketplace
• Possess excellent communication and interpersonal skills
• Possess strong data analysis skills, demonstrate analytical and multi-tasking capabilities
• Proven track record in digital project implementation

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

公司介紹

CIMed Healthcare Sdn Bhd 是一家位於 WP 的充滿愛心和創新的醫療器材公司。吉隆坡。我們專注於為基於 HA 的注射療法和再生注射療法提供尖端技術，縮小傳統幹預和手術幹預之間的差距。我們的使命是透過創新豐富生活，並不懈地追求膝骨關節炎、運動傷害和軟骨再生的突破性醫學治療。我們致力於滿足高品質和安全的期望，並為患者提供更好的治療結果。

角色描述

我們正在尋找一位充滿活力且經驗豐富的品牌經理加入我們的團隊，領導我們的關節健康和再生醫學產品組合的全面品牌策略和行銷計劃的製定和實施。理想的候選人將與跨職能團隊密切合作，以確保品牌策略的協調和有效執行，同時領導針對醫療保健專業人員和消費者的行銷材料和促銷活動的開發。

主要責任 ：

• 制定並實施關節健康和再生醫學的品牌策略和行銷計劃。
• 與跨職能團隊合作，有效執行品牌策略。
• 領導為醫療保健專業人員和消費者開發行銷材料和活動。
• 根據策略規劃行銷活動。
• 監控 KPI 以評估行銷成效。
• 與主要利害關係人建立關係。
• 管理產品培訓的培訓材料。

資質：

• 生命科學、行銷或相關領域學士學位。
• 擁有 2-3 年醫療器材或製藥業品牌管理或行銷經驗將是額外優勢。
• 在競爭激烈的市場中製定和執行成功的品牌策略和行銷活動方面擁有良好的記錄。
• 優秀的溝通和表達能力，能夠有效地吸引和影響內部和外部利害關係人。
• 強大的領導技能，能夠領導跨職能團隊並推動協作。
• 能夠在快節奏的環境中蓬勃發展並同時管理多個專案。

津貼和福利

• 員工股權
• 事假
• 個人發展機會

· 持有會計相關的證書（LCCT/CAT/ACCA/CIMA/Deg）

· 至少3年會計工作經驗，並能處理全盤帳目和監督財務和會計操作

· 能獨立完成工作，良好的溝通能力，能與團隊互動和協作。

· 華人，男女皆可

· 公司地址：Taman Ehsan Industrial Kepong甲洞

· 薪水：視經驗而定；訪談

有意者歡迎把你們的Resume Email : hr.mxfruit@gmail.com / WhatsApp 0165133886

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 休閒著裝要求

職位描述：

• 負責一般行政職能。
• 管理與內部/外部利害關係人的通信
• 負責倉庫管理工作。
• 負責辦公室維護、辦公設備、辦公家具。
• 負責與供應商/供應商/承包商聯絡報價或辦公室維修維護、維修辦公設備、家具等。
• 保險和路稅更新和更新。
• 必要時支援其他行政人員的日常工作。
• 確保所有管理活動流程更加系統化和有效率。
• 與其他團隊成員密切合作，以實現管理目標。
  確保公司資訊資產的機密性、完整性和可用性受到保護

要求：

• 至少擁有人力資源管理、工商管理、辦公室管理或認可大學的同等學歷文憑。
• 一年或多年的文書支援經驗和職責將是一個額外的優勢。
• 精通 Microsoft Excel、Power Point 和 Outlook
• 擁有駕駛/摩托車執照。
• 勤奮、專注
• 以目標為導向並堅定致力於實現目標
• 個性熱情友善

津貼和福利

• 住院、門診、眼科和牙科護理等極具吸引力的福利
• 雇主 EPF 繳款率為 15%。
• 個人保險範圍
• 附近的公共交通
• 事假
• 快速職業發展通道
• 個人發展機會

Job Responsibilities:

• Propose and prepare project design based on space efficient.
• Prepare 2D, 3D layout and detailed drawings for nationwide project.
• Prepare and/or review accuracy of Bill of Quantity (BQ) document provided by contractors/vendors. Conduct site inspection pre and post renovation for measurements, review renovation work against proposed layout and design, look for areas of improvement in terms of design and layout for future locations.
• Manages and supports branch development and maintenance activities for nationwide branches.
• Negotiate with suppliers/contractors vendors on the cost and purchase of items, services, works and repairs as needed.
• Manages on overall delivery of items purchased and to monitor/oversee repair and maintenance works done as needed until completion.
• To assist branch to resolve any maintenance/repair issues in a timely manner. This includes obtaining quotations, sourcing vendors, raising workflow approvals, and follow-up on issue until it is resolved and processing of invoices for work done.
• Responsible on conducting post renovation checks for defects, check renovations works is in accordance to BQ and complete inspection checklist of findings.
• Assist to prepare the necessary documentation for internal for any relocation and expansion project.
• To be flexible in undertaking any other special task, projects or assignment that may be assigned to you accordingly by management.
• Responsible to maintain Fixed Asset Listing for Regional Support Department as well as Regional Offices, Branches.
• To assist with compiling, checking of accuracy of invoices and completeness of supporting documents from Regional Support Department as well as Regional Offices, Branches before submission to Finance for payment.
• To assist with filing of all opening/relocation/expansion/ refurbishment projects for audit purposes.
• To ensure new joiners are provided with the necessary system access, PC's and etc.
• Manage in Ordering of office supplies and monitor inventory for Regional Support Department, all regions and branches.
• Assist in necessary report completions for the department. 

Requirements:

• Possess at least a Bachelor’s Degree in Architecture, Quantity Surveyor, Project Management or relevant field
• Minimum 2 years working experience in Property Maintenance/Construction or relevant work experience
• Exposure to current design trends preferably in banking/insurance, retail or commercial designs is an added advantage
• Able to perform task given under minimum supervision

Perks & Benefits:

• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Personal development opportunities

Job Responsibilities:

• To promote AEON products to customers.
• To achieve daily, weekly and monthly sales target.
• To provide excellent customer service.
• To achieve individual target as well as team target.
• Telemarketing duties are performed accurately and on time.
• To represent company in a positive and professional manner.
• To work with all personnel and outside contacts to satisfy clients and achieve company goals.
• To identify areas of improvement in the company and assist in creating and implementing solutions.

Requirements:

• Minimum SPM/STPM/Diploma/ Degree in any related field.
• Good team building and interpersonal skills, analytical and problem solving skills with the ability to communicate with people at all levels.
• Customer-focused and bottom line performance-driven personality.
• Strong command of English and the ability to speak other languages / dialects will be an added advantage.
• Pleasant personality and able to work with minimum supervision and independently.
• Individual with high commitment, hard Working & able to work under pressure.
• Doesn’t mind working long hours, flexible working hour and working during Weekend and/or Holidays.
• No experience are required as intensive training will be provided. Nevertheless, experience in telesales/telemarketing will be added advantage
• Fresh graduates are encouraged to apply

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

• Responsible for the business expansion for Motorcycle Financing.
• To establish long term business relationship with manufacturers and business partners.
• To manage business annual marketing budget.
• To plan & present department’s 6 months planning in advance & continuously update 6 months planning on monthly basis.
• To lead & manage product marketing team as well as merchant service executives.
• To carry out postmortem exercise for overall region sales performance by product category and perform a comparison against previous years.

Requirement:

• Bachelor’s degree preferably in Business Administration, Marketing, Economics, Finance or in a related field.
• Minimum 5 years’ experience in product strategy and development in financial or sales related industries.
• Excellent command in English and Bahasa Malaysia with good presentation and interpersonal skills.
• Outgoing with warm personality and good project management skills.
• Able to perform task given under minimum supervision.
• Able to work under pressure and independently within a team environment.
• Good knowledge in MS Office especially Excel.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Personal leave

Job Responsibilities :

• Plan and conduct IT audits in accordance with the approved annual audit plan.
• Assist to develop audit program and prepare audit work documentation as guided by the Internal Audit’s documentation standard to support audit conclusion and results.
• Prepare and discuss audit findings with relevant departments and develop practical, value added recommendations to address the root cause of the issues identified.
• Monitor and follow-up to ensure agreed improvement plans are timely implemented.
• Involvement in the Company’s J-SOX assessment process and other ad-hoc projects as and when required.

Requirements :

• Degree or relevant professional qualification in Information Technology, Computer Science or Information System Auditing / Security.
• A minimum of 4 years of IT audit / IT security experience.
• Good organisational and analytical skills, and possess strong sense of ownership to complete assigned tasks, audits within the stipulated timeframe.
• Good command of English with good report writing and communication skills.
• A good team player with high level of integrity, initiatives, and good interpersonal skills.

Perks & Benefits

• Nearby public transport
• Medical insurance
• Personal leave

Job Description:

• Responsible for the general administration functions.
• Managing correspondences with internal/external stakeholder
• Responsible in warehouse management.
• Responsible in office maintenance, office equipment and office furniture.
• Responsible to liaise with supplier/vendor/contractor for quotation or office repair maintenance, repair office equipment, furniture etc.
• Insurance and road tax renewal and updating.
• To support others administration staff in their daily job when necessary.
• To ensure all Admin activity process with more systematic and efficiency.
• To work closely with other team members in order to meet the management targets.
  Ensure the confidentiality, integrity and availability of the Company’s information assets is protected

Requirement: 

• Possess at least a Diploma in Human Resource Management, Business Administration, Office Management or equivalent from a recognized university.
• One or more years of exposure in clerical support experience and duties will be an added advantage.
• Proficient in Microsoft Excel, Power Point and Outlook
• Possess Driving/Motorcycle license.
• Hardworking and focused
• Goal oriented and strong commitment in achieving target
• Warmth and friendly personality

Perks & Benefits

• Attractive Benefits such as Inpatient, Outpatient, Optical and Dental Care
• Employer EPF Contribution at 15%.
• Personal Insurance Coverage
• Nearby public transport
• Personal leave
• Fast Track career advancement
• Personal development opportunities

Job Responsibilities:

• Handles and ensure customers’ requests, enquiries and complaints via fax, email, letter, Social Media Ticketing & Web Chat are attended and responded in timely manner.
• To support Contact Centre Department’s administrative tasks raised by Inbound Team.
• Ensure individual KRA and contribute to the Department’s overall KRA.
• Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements.
• Understand customer enquiries and respond via applicable channels: email, web chat, social media ticketing, fax, letter, and outbound call.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standard.
• Ability to communicate effectively in written/verbally with polite manner following the processes and procedures.
• To ensure customers’ requests are attended within the stipulated time frame to avoid any service delay.
• Ability to multitask and work as a team to support each other and able to work in flexible working hours/days.
• Proactive in attending to customers' needs & solving their problems.
• Communicate with various departments in order to solve customers’ problem.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
• Able to work on the rotational shift, 5 days work and your off day/rest day not necessary falls under Saturday/Sunday. 
• At least 1 year(s) of working experience in the related field is required for this position.
• Preferably Executives specializing in Customer Service or equivalent.
• Well verse in English & Bahasa Melayu, knowledge in other dialect will be added advantage.
• Ability to write well in English & Bahasa Malaysia.
• Direct experience in Contact Center operation, Customer Service environment and social media ticketing handling will be added advantage.
• Good interpersonal skills.
• Strong analytical skill and able to work under pressure and tight timeline.
• Ability to work in a team environment and have independent in solving problems.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave