Total 178 Service Engineer job vacancies in Johor

Responsibilities:

• Support sales executives with solution selling into prospect account base.
• Partner with sales executives to plan, prepare, and execute on strategic deals in complex sales cycles.
• Model the financial business case associated with each sales opportunity.
• Successfully match customer pain/requirements to proposed solutions.
• Create and deliver powerful presentations and demos that communicate clearly the uniqueness of the value proposition.
• Effectively communicate client needs to the R&D teams for future product enhancements.
• Collect and document competitive intelligence.

Requirements:

• Proven work experience as a Sales Engineer.
• Proven track record selling complex enterprise solutions.
• Ability to forge strong, long-lasting relationships with senior executives.
• Ability to creatively explain and present complex concepts in an easy to understand manner.
• Strong technical background with understanding and/or hands-on experience in software development and web technologies.
• Solid written and verbal communication skills.
• Outstanding presentation and creativity skills.
• Willingness to travel.
• Possess at least a Bachelor's Degree in Business Administration or equivalent, preferably with a numeracy base.

Perks & Benefits;

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Responsibilities: 

• Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service.
• Provide clear instructions on complex issues.
• Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and other essential tasks.
• Facilitate effective communication with relevant departments to ensure successful business implementation.
• Assist department leaders in implementing decisions, executing specific plans, and achieving team goals.
• Aid in employees' career development planning, enhance employee satisfaction, guide the construction of a positive work atmosphere, and foster a cohesive team.
• Complete other assigned tasks from superiors. 
  
  Requirements:
• Proficient in English language skills, familiar with English expression, and 2-3 years of relevant customer service management experience.
• Strong organizational skills, adaptability, attention to detail, high resilience to pressure, and a strong sense of responsibility.
• Excellent interpersonal communication skills to build efficient collaborative relationships with various departments.
• Proficient in using office software with a strong learning ability. 

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Personal development opportunities

責任與權力：-

• 對大氣污染控制系統、IETS、指定廢棄物儲存區進行現場性能監測與監督
• 協助完成 ISO 目的的文件化訊息
• 成為袋式過濾器操作/除塵器系統的合格人員
• 根據法律要求記錄除塵器系統的日常性能監控
• 與 SHE 官員合作，確保遵守法律要求。
• 確保所有 ISO 和 DOE、DOSH 和 BOMBA 相關文件的記錄保存和維護
• 與消防設備承包商和 BOMBA 聯絡以確保消防系統處於良好狀態，並與緊急應變小組 (ERT) 一起維護消防證書
• 向員工、承包商和訪客進行 SHE 相關培訓
• 參與ISO 9001、ISO 14001、HAS2300再認證審核。
• HOD 可能會不時指派任何其他任務。

學歷 ： -

• Occ 文憑。安全與健康/化學工程或相關專業。

經驗 ： -

• 經驗至少1年

技能：-

• 良好的溝通和人際交往能力

津貼和福利

• 事假
• 開放文化

職位描述

• 回覆客戶詢問：透過各種管道與客戶互動，及時有效地解決他們的疑問。
• 記錄銷售數據和分析報告：維護銷售交易記錄並產生分析報告以評估績效。
• 優化響應系統：透過完善響應系統來提高客戶轉換率。
• 與銷售團隊合作：與銷售團隊進行策略討論，提供有效的解決方案和建議。

工作要求

• 應屆畢業生/文憑/學位持有者。
• 精通三種語言：國語、英語和馬來語。
• 強大的組織能力，可以優先考慮和規劃工作活動。
• 注重任務完成的細節和準確性。
• 優秀的溝通技巧，可實現有效的客戶互動。
• 願意透過電話與客戶長時間互動。
• 積極主動的態度和渴望學習的精神。
• 充滿活力、獨立、可靠、負責。
• 精通 MS Office（Excel、Word、PowerPoint、SQL），具有出色的網路和簡報能力。

津貼和福利

• 內部和外部培訓機會。

• 向 EPF、Socso、EIS 捐款。

• 每年基本加薪和年終獎（視業績而定）。

• 根據《勞動法》，年假和病假。

• 績效和年度獎金。

• 提供津貼。

工作職責：

-為內部用戶提供一級現場IT支援服務
-為辦公室和遠端員工提供一級辦公電腦和桌面應用程式支持
-執行員工入職和離職程序，包括帳戶和設備設定和退休。
- 與系統和網路團隊合作，根據相關政策和指南對 IT 資產管理進行 2 級支援案例故障排除
-維護和監控機房設備和設施

工作要求
-良好的英語能力熟悉Microsoft365解決方案和MS Teams協作工具精通Windows/Mac OS系統操作和硬體維護
-有關網路故障排除的基本知識，例如 ping、telnet 等。
-有關 Window AD、Windows Server、Azure AD 和 UEM 解決方案的基礎知識，例如 MS EUCM/SCCM、VMware Workspace One 等。
-優秀的服務意識，能夠做好使用者滿意度管理，提升使用者IT服務體驗與使用者滿意度
-有ITIL認證者優先，有跨國公司IT技術支援經驗。

津貼和福利

• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動

Job Responsibilities: 

-Provide level 1 onsite IT support services to internal users 
-Provide level 1 office computers and desktop applications support for office and remote employees 
-Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning. 
-Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines 
-Maintain and monitor computer room equipment's and facilities

Job Requirements
-good English ability Familiar with Microsoft365 solutions and MS Teams collaboration tools Proficient in Windows/Mac OS system operation and hardware maintenance 
-Basic knowledge about network troubleshooting such as ping, telnet etc. 
-Basic knowledge about Window AD, Windows Server, Azure AD and UEM solutions, such as MS EUCM/SCCM, VMware Workspace One, etc. 
-Excellent service awareness, able to do a good job in user satisfaction management, and improve user IT service experience and user satisfaction 
-ITIL certification preferred, with experience in IT technical support for multinational companies.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

職位描述：

• 負責監督和監控專案的工作狀況。
• 就當前現場活動（包括檢查、審核和現場訪問）與現場/顧問/客戶聯絡。
• 監督和控制分包商的日常工作活動，並確保有足夠的材料和設備、人員和工具來執行工作。
• 準備現場報告並及時提交電子郵件。
• 根據專案規模和目前工作量，可能需要管理多個專案。
• 實施整體計畫並監控現場進度，確保專案按時完成。
• 提供每日站點進度的更新。

職位需要：

• 候選人必須至少擁有建築/建造、土木/建築、研究生文憑、專業學位、工程（土木）或同等學歷的學士學位。
• 所需技能：MS Office、AutoCad。
• 該職位需要至少 3 年相關領域的工作經驗。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 個人發展機會

JOB DESCRIPTION:

• Responsible in supervising and monitoring work status of projects.
• To Liaise with site / consultants / client on the current site activities including inspections, audits and site visits. 
• Supervise and control sub-contractors daily work activities, and ensuring material and equipment, personnel and tools are available to perform the work.
• Prepare site reports and submit email in a timely manner.
• Depending on the scale of the project and current workload, may be required to manage multiple projects.
• Implement master program and monitor site progress to ensure on-time completion of projects.
• Provide updates on the daily site progress.

JOB REQUIREMENT:

• Candidate must possess at least a Bachelor's Degree in Building/Construction, Civil/Construction, Post Graduate Diploma, Professional Degree, Engineering (Civil) or equivalent.
• Required skill(s): MS Office, AutoCad.
• At least 3 year(s) of working experience in the related field is required for this position.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal development opportunities

Job Responsibilities : 

• Responsible in site documentation, daily report, data preparation and drawing interpretation.
• Responsible for overall project claim management, scheduling, coordinate and supervision of project implementation with sub-contractors, suppliers and workers.
• Responsible to assist and report to the Project Manager or Site Manager to plan, monitor, control and resolve all technical and daily issues at project sites.
• Responsible to assist in carrying out inspections, follow construction safety guidelines and also have to ensure the good quality on architectural finishes.
• Responsible to liaise and attend meeting with consultants, subcontractors and other parties who involves in all project related issues.

Requirements : 

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma,
• Bachelor's Degree/Post Graduate Diploma/Professional Degree in Civil Engineering, Construction Management or equivalent.
• Required language(s): English, Bahasa Malaysia, Mandarin.
• Required Skill(s): Microsoft Office, Basic AutoCad.
• Preferably Junior Executive specialized in Civil Engineering, Construction Management or equivalent.
• Preferably knowledge in water reticulation works.
• Preferably 2 years working experience.
• Can work immediately, 2 years contract.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

工作職責 ：

• 負責現場文件、日常報告、資料準備和圖紙解釋。
• 負責整體專案索賠管理、與分包商、供應商和工人的專案實施調度、協調和監督。
• 負責協助並向專案經理或現場經理匯報，以規劃、監控、控制和解決專案現場的所有技術和日常問題。
• 負責協助進行檢查，遵循施工安全指南，並確保建築飾面的良好品質。
• 負責與涉及所有專案相關問題的顧問、分包商和其他各方聯絡並參加會議。

要求 ：

• 候選人必須至少擁有文憑/高級/高級/研究生文憑，
• 土木工程、建築管理或同等學歷的學士學位/研究生文憑/專業學位。
• 所需語言：英語、馬來語、華語。
• 所需技能：Microsoft Office、基本 AutoCad。
• 最好是土木工程、建築管理或同等專業的初級行政人員。
• 最好有水網方面的知識。
• 最好有2年工作經驗。
• 可以立即上班，合約2年。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

職責：

• 支援銷售主管向潛在客戶群銷售解決方案。
• 與銷售主管合作，在複雜的銷售週期中規劃、準備和執行策略交易。
• 對與每個銷售機會相關的金融業務案例進行建模。
• 成功地將客戶的痛點/要求與建議的解決方案相匹配。
• 創建並提供強大的演示和演示，清楚地傳達價值主張的獨特性。
• 有效地將客戶需求傳達給研發團隊，以實現未來產品的改進。
• 收集並記錄競爭情報。

要求：

• 擁有豐富的銷售工程師工作經驗。
• 擁有銷售複雜企業解決方案的良好記錄。
• 能夠與高階主管建立牢固、持久的關係。
• 能夠以易於理解的方式創造性地解釋和呈現複雜的概念。
• 強大的技術背景，了解和/或實踐經驗
• 軟體開發和網路技術。
• 紮實的書面和口頭溝通能力。
• 優秀的表達能力和創造力。
• 願意經常出差。
• 至少擁有工商管理學士學位或同等學歷，最好有算術基礎。

津貼和福利；

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險
• 個人發展機會

Location :  Johor, Kuala Lumpur and Penang Candidates Wanted

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma in Engineering (Mechanical) or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Willing to learn.
• Requires relevant semiconductor / mechanical / pcb industry experience
• Required language(s) : Chinese, English, Bahasa Malaysia.
• Preferable Chinese Speaking candidates.
• Fresh graduate are welcome to apply.
• Ambitious, Self-Motivated, Team Work and Independent.
• Coordinate and work with colleagues to meet and achieve target.
• Possess own transport and willing to travel.
• Able to start work immediately.
• Can work with minimum supervision.
• Have knowledge in machinery is an added advantage.
• Position available in Johor, Penang, Kuala Lumpur.
• Flexibility and willingness to travel frequently to assigned locations, including Kuala Lumpur, Penang, Singapore, and Indonesia.

Job Responsibility

• Attend to sales enquiry & achieve sales target.
• Manage and build relationships with existing customers.
• Source for new customers.
• Maintain close communication with customers, building positive working relationships to foster customer loyalty.
• Prepare sales report & quotation.
• Gather and record customer feedback, providing product improvement suggestions to the research and development team.
• Contribute to the expansion of our customer base by actively participating in efforts to acquire new clients.
• Collaborate with service team, offering technical support to ensure customer satisfaction with our products.
• Provide quotations to customers and recommend suitable equipment based on their needs.
• Prepare and deliver technical proposals explaining products & services to customers.
• Purchase of spare parts or equipment.

Perks & Benefits

• 5 Working Days per Week (Monday - Friday).
• All Statutory Benefits (EPF, SOCSO, Public Holiday, Annual Leave etc)
• Training and support will be provided.
• Basic Salary + Commission + Sales Incentive.
• Car Allowance, Phone Allowance, Petrol Allowance, Festival Allowance,
• Outstation Allowance
• Outing / Company Trip.
• Annual Meeting & Annual Dinner (China Shen Zhen)

Location :  Johor, Kuala Lumpur and Penang Candidates Wanted

Job Requirements

• Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma in Engineering (Mechanical) or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Willing to learn.
• Requires relevant semiconductor / mechanical / pcb industry experience
• Required language(s) : Chinese, English, Bahasa Malaysia.
• Preferable Chinese Speaking candidates.
• Fresh graduate are welcome to apply.
• Ambitious, Self-Motivated, Team Work and Independent.
• Coordinate and work with colleagues to meet and achieve target.
• Possess own transport and willing to travel.
• Able to start work immediately.
• Can work with minimum supervision.
• Have knowledge in machinery is an added advantage.
• Position available in Johor, Penang, Kuala Lumpur.
• Flexibility and willingness to travel frequently to assigned locations, including Kuala Lumpur, Penang, Singapore, and Indonesia.

Job Responsibility

• Attend to sales enquiry & achieve sales target.
• Manage and build relationships with existing customers.
• Source for new customers.
• Maintain close communication with customers, building positive working relationships to foster customer loyalty.
• Prepare sales report & quotation.
• Gather and record customer feedback, providing product improvement suggestions to the research and development team.
• Contribute to the expansion of our customer base by actively participating in efforts to acquire new clients.
• Collaborate with service team, offering technical support to ensure customer satisfaction with our products.
• Provide quotations to customers and recommend suitable equipment based on their needs.
• Prepare and deliver technical proposals explaining products & services to customers.
• Purchase of spare parts or equipment.

Perks & Benefits

• 5 Working Days per Week (Monday - Friday).
• All Statutory Benefits (EPF, SOCSO, Public Holiday, Annual Leave etc)
• Training and support will be provided.
• Basic Salary + Commission + Sales Incentive.
• Car Allowance, Phone Allowance, Petrol Allowance, Festival Allowance,
• Outstation Allowance
• Outing / Company Trip.
• Annual Meeting & Annual Dinner (China Shen Zhen)

地點：柔佛、吉隆坡和檳城誠徵候選人

工作要求

• 候選人必須至少擁有工程（機械）文憑/高級/高級/研究生文憑或同等學歷。
• 該職位需要至少 1 年相關領域的工作經驗。
• 願意學習。
• 需要相關半導體/機械/PCB產業經驗
• 所需語言：中文、英文、馬來語。
• 優先考慮會講中文的候選人。
• 歡迎應屆畢業生申請。
• 雄心勃勃、自我激勵、團隊合作和獨立。
• 與同事協調和合作，以達到並實現目標。
• 擁有自己的交通工具並願意出差。
• 能夠立即開始工作。
• 可以在最少的監督下工作。
• 擁有機械知識是一個額外的優勢。
• 柔佛、檳城、吉隆坡都有職缺。
• 靈活且願意經常前往指定地點，包括吉隆坡、檳城、新加坡和印尼。

工作職責

• 參與銷售詢價並完成銷售目標。
• 管理和建立與現有客戶的關係。
• 新客戶來源。
• 與客戶保持密切溝通，建立積極的工作關係，以培養客戶忠誠度。
• 準備銷售報告和報價。
• 收集並記錄客戶回饋，向研發團隊提供產品改進建議。
• 透過積極參與獲取新客戶的努力，為擴大我們的客戶群做出貢獻。
• 與服務團隊合作，提供技術支援，以確保客戶對我們的產品滿意。
• 為客戶提供報價，並根據客戶的需求推薦合適的設備。
• 準備並交付技術提案，向客戶解釋產品和服務。
• 購買備件或設備。

津貼和福利

• 每週 5 個工作天（週一至週五）。
• 所有法定福利（EPF、SOCSO、公共假期、年假等）
• 將提供培訓和支援。
• 底薪+提成+銷售獎勵。
• 汽車津貼、電話津貼、汽油津貼、節慶津貼、
• 外站津貼
• 郊遊/公司旅行。
• 年會暨年會晚宴（中國·深圳）

1. Reports to the Marketing Manager/Director.
   Plans, initiates, build and maintain good customer relationships
2. Good command in written and spoken English and ability to respond on customer complaint in timely manner.
3. Participates in exhibition and Semiconductors  trade shows.  
4. Liaise with Technical team to provide feedback and inputs to support annual Quality audit process.
5. Liaise with Finance team on Sales order processing and credit control.
6. Liaise with Factory material planner for weekly shipments and delivery schedules.
7. Coordinate between Factory Engineering team and Customers on product FAI status.

Education Level

• Degree or diploma in Marketing / Mechanical Engineering

Skill & Experience

• Minimum 3 years experience in customer services environment / manufacturing environment
• Experience in manufacturing of Leadframes material for Semiconductor industry preferred.
• Good knowledge in engineering / Semiconductor products
• Knowledge in basic audit requirement for ISO9001:2008 QMS, ISO14001:2004 EMS, ISO/TS16949
• Ability to work independently and possess excellent communication skills, suitable for a multi-racial and multicultural environment.
• 
  Application Process: Interested applicants, please email your updated resume to HR@rokko.com.my. 
  Note: Only shortlisted candidates will be notified. We apologize for any inconvenience.

Perks & Benefits

• Personal leave
• Personal development opportunities

Interested candidates may Apply Online or Email to hr@rokko.com.my or kindly contact Ms Lim at 0 12-782 2770