Job Title: Sales Coordinator
Job Summary: As a sales coordinator, you will be responsible for providing administrative support to the sales team and facilitating the sales process. You will assist in managing customer inquiries, preparing sales proposals, coordinating meetings, and maintaining sales records. Your role is pivotal in ensuring effective communication between sales representatives, customers, and other internal departments.
Responsibilities:
1. Administrative Support:
· Assist sales team members with administrative tasks such as preparing sales documents, reports, and presentations.
· Maintain accurate records of sales activities, including customer interactions, sales orders, and contracts.
· Manage and update customer databases and sales tracking systems.
2. Customer Communication:
· Respond promptly to customer inquiries and provide information about products, services, and pricing.
· Coordinate with customers to schedule sales appointments, demonstrations, and follow-up meetings.
· Address customer concerns and escalate issues to appropriate sales personnel when necessary.
3. Sales Coordination:
· Collaborate with sales representatives to prepare sales proposals, quotes, and contracts.
· Ensure timely delivery of products or services by coordinating with internal departments such as production, shipping, and finance.
· Track sales activities, pipeline, and performance metrics to identify areas for improvement.
4. Team Collaboration:
· Facilitate communication between sales team members, managers, and other departments to ensure alignment of goals and objectives.
· Assist in the onboarding process for new sales team members and provide ongoing support as needed.
5. Market Research and Analysis:
· Conduct market research to identify potential customers, industry trends, and competitive landscapes.
· Analyze sales data and reports to evaluate performance and identify opportunities for growth.
· Provide insights and recommendations to sales management based on market analysis and sales trends.
Working hours:
Monday to Friday: 8.30am to 5.30pm
Saturday : 8.30 am to 1.00pm
Qualifications:
· Bachelor's degree in business administration, marketing, or related field preferred.
· Proven experience in a sales support or administrative role, preferably in a sales or customer service environment.
· Strong organizational skills with the ability to multitask and prioritize tasks effectively.
· Excellent communication and interpersonal skills, with a customer-focused approach.
· Proficiency in MS Office.
· Ability to work independently and collaboratively in a fast-paced environment.
Preferred Skills:
· Knowledge of sales techniques and processes.
· Familiarity with industry-specific regulations and compliance standards.
· Ability to adapt to changing priorities and thrive in a dynamic work environment.
· Preferable mandarin speaking candidates
