Total 53 Research Associate job vacancies in Kuala Lumpur

Responsibilities:

• Perform site selection (if applicable), initiation, monitoring and close-out visits in accordance with contracted scope of work and good clinical practice. If applicable, Clinical Research Associates may be accountable for development of project subject recruitment plan on a per site basis. Support work with sites to adapt, drive and track subject recruitment plan in line with project needs to enhance predictability.

• Provide monitoring visits and site management for a variety of protocols, sites and therapeutic areas.

• Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues. Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate.

• Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase.

• Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation.

• Build awareness of features and opportunities of study to site.

• Collaborate and liaise with study team members for project execution support as appropriate.

Requirements:

• Bachelor's degree in a health care or other scientific discipline or educational equivalent.

• Minimum of 1+ years of on-site monitoring experience; or equivalent combination of education, training and experience.

• Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint and use of a laptop computer.

• Good written and verbal communication skills

• Good organizational and problem-solving skills

• Effective time management skills

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

Join us and be a Pos Malaysia Wira!

At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200 year old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team – someone who is up for the transformation challenge and excited by the significant opportunity it represents.

Job Responsibilities:

Own It :

• Record transactions in respective system provided by Pos Malaysia

Build Trust :

• Engage with internal counterparts in solving issues

One Team :

• Working collaboratively with the team to solve customer issues within the timeline

Move Fast :

• Adapt, simplify and act quickly

Delight Customers :

• Provide solution and follow up until customer’s issue is resolved
• Manage customer interactions via multiple channel such as call, chat, email and social media

Job Requirements:

• Possess at least STPM/Diploma in any field or at least 3 years of working experience in contact center or customer service industry.
• Possess good communication and writing skills (English & Malay language).
• Proficient in using Microsoft Office product suite; MS Excel, MS PowerPoint and MS Word.
• Familiar with contact center environment is an advantage.
• Excellent interpersonal skills with the ability to develop and maintain effective relationships.
• Able to work on shift basis, over time and public holiday.
• Able to commute independently to Pos Malaysia designated work location.

Additional information:

• First year employment is based on 1 year contract basis.
• Subsequent year employment will be offered based on performance review.

This is a super exciting time to be joining Pos Malaysia. Your contributions will help us to write the next chapter in our history

Responsibilities for Support Engineer: 

IT services and support activities: 

• Troubleshoot and support End User related issues. 

• Pick up, acknowledge, and resolve incidents and requests promptly for users working from the office or remotely.  

• Thoroughly document all troubleshooting steps and create knowledge base articles of resolutions.  

• Prioritise issues and work with Support Team Leads, Application Managers, IT Operations, Vendors, and other teams to resolve issues, minimising escalations.  

• Escalate high-priority issues to Support Team Leads and Senior Management.  

• Provide first-line support for Laptops, PCs, Printers, Office 365, Active Directory, Networking and Ticketing.  

• Assist with onboarding and offboarding new starters, including preparing equipment for new starters and account creation or removal in supported applications. 

• Provide Executive support to Senior Management and be the point of contact on-site for all IT-related matters. 

• Perform health checks and monitor automated system and application alerts, resolving issues where possible.  

• Learn new technologies and acquire new skills to cater to the changing demands. 

• Any other ad-hoc tasks.  

• Solid technical knowledge in Windows (10,11, Server), Azure Active Directory, Microsoft 365, Exchange, MS Teams, MDM, MAM, Auto Pilot, Intune, JAMF, Microsoft Virtual Desktop, Citrix XenApp, and Monitoring tools. 

• Proven experience in technical support activities for laptops, desktops, smartphones, telephony, and networking. 

• Working knowledge of ITIL processes (certification desirable). 

• Experience working with IT ticketing systems such as Manage Engine, JIRA Service Desk, or ServiceNow. 

Our Evaluation Services department produces independent, trusted and actionable ratings and insights that empower all companies to continuously improve their sustainable business practices, ultimately contributing to a positive change at a global scale.
We produce independent, trusted and actionable ratings and insights that empower all companies to continuously improve their sustainable business practices, ultimately contributing to a positive change at a global scale. In this job you will:

•    Collect relevant CSR news articles information from online as well as other recognized sources
•    Assess whether news is pertinent for our evaluation team
•    Create abstracts of news related to social and environmental issues
•    Update the database with articles collected
•    Contribute in various projects and assisting the 360 news team
•    Suggest and implement process improvements

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

This is a vital role in ensuring MFS can calculate independent Net Asset Values of investment funds. A Fund of Funds Middle Office Operations (FOF MOO) Junior Associate Director will operate and oversee reconciliation and NAV review technology to deliver a full reconciled gross Net Asset Value to client operations teams or clients, including cash, positions and receivables.

An FOF MOO Junior Associate Director will have a strong understanding of what drives the value of an investment fund, the types of products it trades and the nature of day to day operations between an investment fund and its counterparties, all alongside a keen interest in learning new technologies and skills.

Provide a full range of Fund Expense services to clients. This includes:

• Completion of all client deliverables such as invoice tracking and payment, and query resolution, as required;
• Liaise with clients, investment managers, vendors and fund service providers for day-to-day operational issues;
• Work with internal teams, such as other Treasury team locations and Client Operations to ensure all client deliverables are met;
• Participate in various system improvement initiatives.
• Role and responsibilities:
• Accurately track and process all Fund Expense invoices as required;
• Accurately process all necessary payments in various banking systems;
• Liaise with clients, investment managers, vendors, fund service providers and internal departments as part of completion of daily Fund Expense activities;
• Ensure all deliverables and client queries are met as stipulated in the SLA’s;
• Ensure all processes are performed in accordance with operational procedures and controls and all relevant checklists are completed;
• Participate in special projects including system upgrades, BCP planning & testing; 
• Any other ad-hoc tasks as required.
   

Job Overview
This role demands a blend of technical expertise and healthcare domain knowledge, enabling you to address complex challenges and enhance our platforms to meet evolving user needs
Manages a team of junior employees.
Develops and communicates plans and priorities to meet team performance and results requirements.

Essential Functions
• Manages a team of junior employees.
• Develops and communicates plans and priorities to meet team performance and results requirements.
• Establishes team processes, goals, and procedures and tracks performance.
• Spearhead back-end development, including architecting APIs for integration with external systems.
• Lead the creation and maintenance of comprehensive documentation and procedures for software installation and maintenance.
• Ensure optimal functionality and performance of applications through rigorous testing and debugging.
• Provides coaching and guidance on job performance and career development to direct reports.

Qualifications
• Bachelor's Degree Computer Science, a related field, or equivalent experience
 Req
• Minimum of six (6) years of related experience in Information Technology
• Extensive experience in object-oriented programming (C#, Java, Ruby, Python).
• Proficient with JavaScript and Node.js; additional front-end technologies are advantageous.
• Deep knowledge of relational and non-relational databases; advanced SQL skills are essential. MongoDB expertise is highly valued.
• Proven ability to work collaboratively, mentor others, and adapt in a fast-paced and evolving environment.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com