Total 61 Quality Assurance Engineer job vacancies in Petaling Jaya

REPASSA Engineering Sdn Bhd是一家在食品、化妝品、製藥等行業加工機械領域的當地老牌公司。

職務說明（服務）主要範圍

· 協助服務經理處理售後業務。

· 執行健康檢查、故障排除和技術服務活動。

· 參加並執行訓練和調試服務。

· 建立、發展和維持積極的售後業務和客戶關係。

職位說明（銷售）次要範圍

· 協助銷售營運經理管理客戶

· 向現有和潛在客戶展示、推廣和銷售產品/服務。

· 準備預算報價、技術方案並跟進專案。

· 建立、發展和維持積極的業務和客戶關係。

職位需要：

· 能夠閱讀、理解和解釋機械、電氣和氣動圖。

· 能夠對我們的機器進行實際維修。

· 充滿活力、性格外向，具備優秀的溝通和人際溝通能力。

· 願意出差並擁有自己的交通工具。

· 主動性和獨立工作的能力。

· 積極進取，精力充沛，積極主動，有成功的決心。

· 有經驗者優先；也歡迎應屆畢業生申請。

公司網址：www.REPASSA.com

聯絡方式： Adam 先生 / 手機：+6012 650 9786 / 信箱：adam@repassa.com

津貼和福利

• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp QA Supervisor with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Quality Assurance Specialist with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Quality Assurance Manager with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Senior Quality Assurance with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

Get to know our Team:

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserve Grabbers with positive, personalised IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to know the Role:

This position plays an important IT role that is essential to Grab in ensuring smooth daily regional operations (Level 2 & 3) and management of tasks/projects for the business. The following includes the duties and responsibilities, as well as the expectations for this role.

The day-to-day activities:

• Collaborate with team members to build/improve technical capabilities in the service.
• Responsible for endpoint management (via Software as a Service (SaaS) SaaS based systems like Jamf, Cisco Meraki, JumpCloud and Automox).
• Responsible for endpoint deployment, software evaluation, testing, deployment and post deployment support.
• Provide Level 2 & 3 IT operational support. Coordinate and liaise with vendor for operational support.
• Collaborate with cross-functional teams to provide technical expertise and support.
• Document system configurations, procedures, and troubleshooting steps.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Design, develop, test, integrate and maintain quality firmware for eHDD using best practices like unit test, CI (continuous improvement) and Agile methodologies.
• Design and implementation of data structures, software algorithms, data path, and drivers for hardware cores using latest standards C++ and Python.
• Participate in Scrum & Agile processes to bring up new hardware and develop embedded firmware for data storage products.
• Deliver cutting-edge storage products with SAS, SATA, PCIE interfaces.
• Collaborate and design solutions for the challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
• Participate in planning and coordinating significant technical investigations from problem statement to conclusion.
• Creates design documents pertinent to the various phases of firmware development.

Get to know our Team

Grabber Technology Solutions (GTS) aims to be a technology leader that provides predictive and seamless experiences to all Grab employees (Grabbers). We are a diverse team of technology practitioners looking to outserving Grabbers with positive, personalized IT experiences. We are looking for individuals with similar customer-centric and innovative values to join our growing team.

Get to know the Role

The Senior Network Engineer is expected to be a Subject Matter Expert (SME) covering network technology deployment and support. The role is required to participate in developing network strategy, standards, technology roadmaps, and network deployments. 

You are expected to: 

• Design, build and maintain the Grab network across SEA region & Romania. The network is built on Juniper, Fortinet, Cisco , F5, WLAN, SD-WAN, IOT and cloud based solutions (AWS/Azure).
• Support IT network infrastructure-related work, WiFi APs, network upgrades, office builds, expansions, and relocations.
• Develop reference architectures, design principles, and other artifacts in compliance with enterprise standards, ensuring solutions are optimally designed, secure, well performing, and integrated with other solutions.
• Actively participate in engaging with Business Stakeholders, internal GTS Teams, and Vendors to manage the outcome of the projects. 
• Lead network design and actively participate in operation reviews in the Change Management process.
• You will take part and lead problem-solving efforts, service restoration, minimizing downtime and outages
• Actively drive knowledge sharing and continuous improvement within and outside your organization.
• Liaise with ISPs and vendors to provide required services and infrastructure for a successful site launch

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Requirement:

• Candidate should possess a Bachelor Degree, Diploma / Advanced Diploma or equivalent in Engineering (Computer / Telecommunication),Computer Science / Information Technology.
• Preferably at least 3 years of technical experience in IT Network Infrastructure.
• Preferably Executive specializing in Information Technology or equivalent.
• Good communication skills in English, Malay language for both spoken and written
• 1 Contract positions available
• Professional certifications for CCNA, CCNP, CCIE will be an added advantage.
• Proactive, quick learner, team player and able to work independently with minimum supervision.
• Proficiency in English with good communications and documentation skills.
• Experience with routing and switching, Data Center, LAN, WAN/SDWAN, WLAN, Security, IP telephony.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!

[NOTE] We regret to inform that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Get to know the Team:

The Privacy Office is accountable for managing Grab's personal data practices. We are looking for a self-motivated, highly energised Regional Privacy Engineer to align  advanced technologies and embrace Privacy by Design principles from the first stages of development and ensure that the data use meets established regulatory compliance needs. 

Get to know the Role: 

In this role, you will have the opportunity to work on privacy issues across Grab products. You will work with key Grabbers in our engineering and business teams to design privacy solutions that help Grab to meet its global privacy obligations. You will be called upon to provide privacy and data security subject matter expertise to our legal counsels as they negotiate complex commercial deals that contribute to our products’ success. As we expand our offerings in SEA, your ideas and contributions will make an immediate impact.  

The day-to-day activities:

• Develop and implement solutions to ensure privacy policies are correctly implemented. The implementation should advance compliance with legal forms of data use as well as support business use of data.

• Architect, configure, implement, and manage the OneTrust platform to ensure that the modules are fit for use, and dependency tasks such as integration with corporate website and other CRM tools are done seamlessly. 

• Work to align advanced technologies and Privacy by Design principles from the first stages of development and ensure that the data use meets established regulatory compliance needs. 

• Collaborate with data product development teams creating new uses of data that employ privacy features.

• Interacting with internal privacy members, product development teams, legal, compliance and data governance teams. 

• Analyze, design and program software enhancements for new data streams with a goal of developing technical solutions and systems to help mitigate privacy vulnerabilities and prevent potential future privacy risks.

• Responsible for assisting with the management of the data privacy, data protection, data usability, performance and the integrity of the privacy solution.

• Performs testing and debugging of applications and solutions, as well as completes documentation and procedures for installation and maintenance.

• Interact with users to define system requirements and/or necessary modifications to new or existing software. 

• Interface with other developers and architects in implementing big data solutions that enable the business to be data driven while protecting the data assets. 

• Interface with usability team to ensure user-facing privacy controls are usable

• Use data anonymization, pseudonimization and encryption to develop systems that preserve and improve privacy protections.

• Identify areas of improvement in local practices relative to managing data privacy.

• Perform regular privacy assessments of operational processes, identifying, and mitigating risks across the company through effective tools, training and guidance

• Communicate program progress, escalations, and issue analysis to key stakeholders

Job Brief:

Responsible for providing end users support such as troubleshooting PC/Notebook, configuring software, troubleshoot applications software, asset management including deployment and refreshment, installing and configuring phones/tablets, printers, local area networks, wide area networks, any piece of computer related peripheral or software that end user would be using. IT engineer has to perform their daily tasks by providing a high level of customer service to the end user.

Job Responsibilities:

• General
• Provide level 1 support (assistance through phone calls)
• Provide level 2 users support (onsite support by attending to end user) on the following: o Troubleshooting network operating system, software and hardware o Being familiar with network operating system, software and hardware o Working within a ticketing system and creating documentation for new processes o Training staff to maximize the potential of existing technology o Taking new users through the orientation process o Providing individual support and training upon request o Providing recommendations about support and information access o Maintaining an updated inventory of software, hardware and resources o Demonstrated aptitude for continuous learning and innovative thinking o Able to work independently and in a team environment o Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff.
• Performing any other IT-related duties assigned.
• Performing after-hour on-call work when necessary.
• Support remote user's problem from Branches where necessary (including BCP sites).
• Prepare log tickets on any user's request attended and close the ticket upon the issue is resolved.
• Prepare a resolution after each log ticket has been done.
• Documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology
• Preferably at least 1 year of related working experience.
• Preferably specializing in Information Technology or equivalent.
• Good communication skills in English, Malay, Mandarin, and Chinese language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Job Responsibilities:

• To provide Level 1.5 technical and process assistance to end-users via remote channels (eg: phone, email, live chat, web form). Have experience in using IT Services tools for user support and troubleshooting.
• To perform an initial assessment, attempts to resolve or escalate the problem, based on the agreed service level.
• To escalate to 2nd level support group when required with a detailed description of the problem for further troubleshooting and resolution.
• Provide support and resolve problems to the end user’s satisfaction.
• Monitor and respond quickly and effectively to requests received through the IT Service Desk.
• Monitor Service Desk for tickets assigned to the queue and process first-in first-out basis on priority.
• Document internal procedures.
• To perform work in compliance with specified KPI/service level requirements.

Job Requirement:

• Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor's Degree or equivalent in Engineering (Computer / Telecommunication), Computer Science / Information Technology
• Preferably at least 3 years of related working experience.
• Preferably Non-Executive specializing in Information Technology or equivalent.
• Good communication skills in English, and Malay language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Job Summary: We're seeking a sharp Quality Control Inspector with expertise in life insurance. You'll be responsible for maintaining high-quality standards, ensuring regulatory compliance, and driving efficiency improvements. Collaboration with teams to pinpoint enhancement opportunities, including monitoring the quality of calls and chats by telesales, customer experience, and sales staff, is key.

Key Responsibilities

• Evaluate Calls and Chats: Assess the quality of telesales, customer experience, and sales staff interactions, providing feedback and coaching for improvement.
• Develop and Implement Quality Assurance Processes: Create and enforce rigorous quality assurance protocols tailored to our life insurance operations.
• Data Analysis for Improvement: Analyze data to identify areas for enhancement and provide actionable insights for improvement.
• Provide Training on Quality Standards: Deliver training programs to ensure staff understanding and compliance with quality standards.
• Lead Continuous Improvement Initiatives: Drive initiatives to enhance operational efficiency and quality across all processes.

• Bachelor's degree in relevant field.
• years of experience in life insurance QA or similar role.
• Strong understanding of life insurance products and regulations.
• Analytical mindset with high attention to detail.
• Excellent communication skills.

• Fast moving, challenging and unique business problems

• Strong learning and development plans for your career growth
• International work environment and flat organization
• Competitive salary
• Flexible working arrangement
• Casual work attire

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Job Description:

We are seeking a skilled Backend Engineer proficient in Golang to join our team. As a Backend Engineer, you will be responsible for designing, implementing, and maintaining scalable and efficient backend systems and services. You will work closely with cross-functional teams to deliver high-quality software solutions that meet our business objectives. The ideal candidate will have a strong background in Golang development, a solid understanding of backend architecture and design principles, and a passion for building robust and scalable systems.

Responsibilities:

• Design, develop, and maintain backend systems and services using Golang.
• Build RESTful APIs and microservices to support various client applications.
• Collaborate with frontend engineers, product managers, and other stakeholders to define requirements and deliver features.
• Optimize backend applications for performance, scalability, and reliability.
• Implement automated tests to ensure the quality and stability of the codebase.
• Integrate third-party services and libraries as needed.
• Troubleshoot and debug issues in production and non-production environments.
• Stay up-to-date with the latest developments in Golang and relevant technologies.

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Proven experience in backend development using Golang.
• Strong understanding of backend architecture and design patterns.
• Experience building RESTful APIs and microservices.
• Proficiency in working with databases such as PostgreSQL, MySQL, or NoSQL databases like MongoDB.
• Experience with message queuing systems such as RabbitMQ or Kafka.
• Familiarity with containerization technologies such as Docker.
• Solid understanding of software engineering principles, including data structures, algorithms, and design patterns.
• Experience with version control systems such as Git.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Ability to work independently and in a team environment.

• Be at the forefront at tackling the hardest problems within the insurance industry
• Team culture - highly practical and results oriented
• Free training and development, constantly improve yourself
• Subsidized insurance coverage for medical and life insurance
• Hybrid working arrangement

Analytical & Characterization Department plays a critical-role in the validation and qualification of hard-disk drives. As a Software Engineer in the department, your role is to ensure that the test can be executed properly from software perspective. This includes develop and debug various test scripts. Also, you will be the developer for a web-based test management system which is focused on automation, innovation and efficiency to build the next generation of automated testing.

 Responsibilities:

• Develop and debug (Java, Ruby) test scripts to exercise workloads on hard-disk drives.
• Work across the full stack, developing new features for our medium-scale test management system (React, Next, MongoDB, NGINX).
• Participate in code reviews and maintain clean, well-documented code.
• Deploy or release software with release notes and documentation.
• Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design.
• Implement technical solutions based on industry best practices and trends.