Total 244 Manager job vacancies in Selangor

Job purpose

• To support the overall business objectives of the Group by managing enterprise risks, including Environment, Social and Governance (“ESG”) risks.
• To ensure diligent management of enterprise risks throughout the Group.
• To inculcate risk awareness in the Group.
• To assist in implementing strategies, policies, and organizational structure for the management of risks.

Key Responsibilities

• Provide guidance and direction to the Risk Management Team.
• Keep abreast with emerging risks and report them to the Board Risk Committee.
• Regular communication with the Board of Directors.
• Acquire a general understanding of the processes of every department.
• Conduct quarterly risk assessment with the respective entities.
• Travelling often for risk workshops and discussions with departments.
• Prepare quarterly reports for presentation to the Risk Management Committee.
• Monitor Group-wide enterprise risks and assessing the effectiveness of controls.
• Improving the risk management procedures and measurement methodologies.
• Identify and incorporate ESG and Climate related risk and controls into the relevant departments.
• Undertake any other tasks as and when assigned by the Management.

Skills Required

•  Being friendly, patient, and easy going when approached by people (good interpersonal and communication skills).
• Ability to think critically and voice out concerns diplomatically.
• Self-driven & independent in handling task assigned.
• Being proactive, meticulous, good monitoring and follow up skills, good interpersonal and communication skills.
• Able to multitask to complete task assigned to meet deadlines.
• Completes ad-hoc task within deadline with minimal mistakes as and when assigned by the superior.
• Radiates confidence and leadership qualities in guiding the team.
• Initiates on ideas to improve the Risk Management function.

Qualifications

• Candidate must possess relevant qualification in Enterprise Risk Management and have work experience of minimum 5 years in the Risk Management related field.

Requirements include:

• Able to communicate fluently in English and Bahasa Malaysia.
• Excellent written communication and proficiency with technical reports at board standard. Advanced skills in Microsoft Office Suite.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities
• Fitness membership

工作目的

• 透過管理企業風險，包括環境、社會和治理（「ESG」）風險，支持集團的整體業務目標。
• 確保全集團企業風險的勤勉管理。
• 向集團灌輸風險意識。
• 協助實施風險管理的策略、政策和組織架構。

主要責任

• 為風險管理團隊提供指導和指導。
• 隨時了解新出現的風險並向董事會風險委員會報告。
• 與董事會定期溝通。
• 對每個部門的流程有一個整體的了解。
• 與各自實體進行季度風險評估。
• 經常出差參加風險研討會並與各部門討論。
• 準備季度報告提交給風險管理委員會。
• 監控集團範圍內的企業風險並評估控制措施的有效性。
• 改進風險管理程序和衡量方法。
• 識別 ESG 和氣候相關風險和控制並將其納入相關部門。
• 承擔管理層指派的任何其他任務。

所需技能

• 與人接觸時表現得友善、耐心、隨和（良好的人際互動和溝通技巧）。
• 能夠批判性思考並以外交方式表達擔憂。
• 自我驅動和獨立處理分配的任務。
• 積極主動、細緻，有良好的監控和跟進能力，良好的人際溝通和溝通能力。
• 能夠同時處理多項任務，在截止日期前完成分配的任務。
• 在上級分配的期限內完成臨時任務，盡量減少錯誤。
• 在指導團隊時散發出自信和領導能力。
• 提出改善風險管理職能的想法。

資格

• 候選人必須具備企業風險管理相關資格，並在風險管理相關領域擁有至少5年的工作經驗。

要求包括：

• 能夠流利地用英語和馬來語溝通。
• 具有出色的書面溝通能力，並熟練符合董事會標準的技術報告。 Microsoft Office 套件的進階技能。

津貼和福利

• 醫療保險
• 事假
• 個人發展機會
• 健身會員資格

• Position Title: Assistant Accounts Manager.
• Salary: RM 6000-8000.
• Job location: Petaling Jaya(5-day week), Selangor.

About the hiring company
This is a well established,respected and renowned property development company with substantial development projects across the country. A vacancy on permanent basis for the position of Assistant Manager has arisen to join their finance team and be responsible for the Accounting functions, auditing and tax matters of the property development division of the group.
The job role
Report directly to the senior Accounts Manager of the Group, you will be responsible to manage and oversee the finance and accounting functions.
Key responsibilities include providing financial support to the property development management team across a portfolio of properties to ensure timely accurate reporting, forecasting and analysis which will contribute to commercial decisions.
You will be required to work closely with Sales & Marketing ,Contracts,Development and Finance department of other subsidiaries and holding company to smoothen internal process. 
Key duties:
*Responsible for the accounting functions and maintain full set of accounts.
*Preparation of monthly,quarterly and yearly consolidation financial and management reports to HQ.
*Coordinate the annual internal and external audit and preparation of financial statement and all other supplementary schedules for the audit purpose.
*Review of tax computations,submission of tax returns and liaise with tax agents and tax authorities on tax matters concerning the group and subsidiary companies.
*Manage the finance team and supervise subordinates on the day to day accounting and finance duties for the entities within the property development division.
The person
To be successful in this role, candidate must possess a Bachelor degree in Accounting or ACCA/CIMA graduate with experience in the property development background industry. We will accord a high regard if you are a member of MIA.
A significant experience of 5-8 years in a similar accounting role will be looked upon very favourably.
Strong communication skills in English, both oral and written plus conversant in BM and Chinese/Mandarin)
Proficient in property accounting software system (IFCA) will be ideal.

If you have the above specified requirements for the Accountant position, then please apply now by forwarding your resume.
   
HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume in Word format for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave

• Position Title: Assistant Manager, Accounts.
• Salary: RM 6000-8000.
• Job location: Petaling Jaya(5-day week), Selangor.

About the hiring company
This is a well established,respected and renowned property development company with substantial development projects across the country. A vacancy on permanent basis for the position of Assistant Manager has arisen to join their finance team and be responsible for the Accounting functions, auditing and tax matters of the property development division of the group.
The job role
Report directly to the senior Accounts Manager of the Group, you will be responsible to manage and oversee the finance and accounting functions.
Key responsibilities include providing financial support to the property development management team across a portfolio of properties to ensure timely accurate reporting, forecasting and analysis which will contribute to commercial decisions.
You will be required to work closely with Sales & Marketing ,Contracts,Development and Finance department of other subsidiaries and holding company to smoothen internal process. 
Key duties:
*Responsible for the accounting functions and maintain full set of accounts.
*Preparation of monthly,quarterly and yearly consolidation financial and management reports to HQ.
*Coordinate the annual internal and external audit and preparation of financial statement and all other supplementary schedules for the audit purpose.
*Review of tax computations,submission of tax returns and liaise with tax agents and tax authorities on tax matters concerning the group and subsidiary companies.
*Manage the finance team and supervise subordinates on the day to day accounting and finance duties for the entities within the property development division.
The person
To be successful in this role, candidate must possess a Bachelor degree in Accounting or ACCA/CIMA graduate with experience in the property development background industry. We will accord a high regard if you are a member of MIA.
A significant experience of 5-8 years in a similar accounting role will be looked upon very favourably.
Strong communication skills in English, both oral and written plus conversant in BM and Chinese/Mandarin)
Proficient in property accounting software system (IFCA) will be ideal.

If you have the above specified requirements for the Accountant position, then please apply now by forwarding your resume.
   
HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume in Word format for our review. You may choose to apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

工作職責

• 積極對棕地/綠地計畫的潛在投資機會進行研究、分析和評估。
• 準備財務模型、專案分析、投資備忘錄以及向管理層提供有關潛在投資機會的建議。
• 參與感興趣的國家的奠基和項目執行。
• 協助並參與針對潛在投資機會進行的文件記錄、盡職調查和可行性研究。
• 分析、準備並向管理層提交盡職調查和可行性研究結果。
• 持續監控和審查現有投資的績效。
• 準備投資組合的月度報告。
• 與銀行家、審計師、律師、顧問等密切合作並維持關係。
• 協助企業完成併購和企業財務活動等任務。
• 根據交易所監管要求準備和審查公告和必要文件。
• 上級不時交辦的其他臨時任務。

工作要求

• 具有企業融資、投資銀行或商業銀行相關經驗將是額外優勢。
• 普通話語言能力是一個額外的優勢。

津貼和福利

• 事假
• 個人發展機會
• 健身會員資格

• Position: Senior Finance Manager.
• Remuneration: RM 16000-18000.
• Location: Bandar Bukit Jalil, WP Kuala Lumpur.

Chrisjac is working in partnership with an established group of companies in seeking a strong Group Senior Finance Manager on a permanent basis. This is an excellent opening for a top-tier senior finance professional to step into a senior finance role at an established group of companies who are engaged in diverse business activities,including construction and property development. This role will report directly to the Group MD.

About the role
As senior Finance Manager, you will be working with the group director in not only managing the traditional portfolio/scope of finance but also expanding business responsibilities and serving as a key business partner.
In your role, you will be the officer who has the primary responsibility for managing finances. You will oversee and provide leadership of core financial functions and be the key driver in shaping the strategic direction of finance and the broader business operations. This senior position will play a pivotal role in the group's medium and long term growth and development. You will be responsible to oversee business operations of subsidiaries within the Group.
As senior Finance Manager, your role will entail being the technical finance lead for the Group, supporting accurate and timely reporting and updating of policies & procedures and provide guidance to all finance teams across the Group. you will provide key support for the group statutory and compliance reporting. You will be responsible for providing overall financial leadership, strategic and commercial support.
Your job scope will encompass the strategic, technical and operational aspects of finance and you will manage financial reporting, management reporting. In this role, you will be responsible for providing timely and accurate financial statements, accounting advice, tax compliance and treasury functions to enable the Group to fulfil its internal and external reporting obligations and at the same time, to further improve processes and quality of reporting.
Candidate profile
Ideally we are looking for female candidate in age group 35-45 with a professional qualification ACCA and an additional qualification MBA will be a plus. To be considered for this role, you must be a qualified professional Accountant, a member of MIA and have at least 10 years of post qualified experience preferably in construction activities. You should have a significant financial control exposure with a track record of management. You will need to have the ability to work effectively and cooperatively with senior member of the organization across the Group. In this aspect, you will have highly skilled in financial reporting and functional experience in financial planning and analysis, accounting & controls. 
As this role will have extensive stakeholder relation excellent communication and writing skills will be highly desirable.
We are looking for a female qualified ACCA who is technically confident and can add value to a business development, operation and administration teams.   
If you are a driven, determined, committed and want to take the next step in your career, this is the right role you.
HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the Apply button to submit your application.
Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my 

Perks & Benefits

• Casual dress code
• Personal leave

• 職稱：助理客戶經理。
• 薪資：RM 6000-8000。
• 工作地點：雪蘭莪州八打靈再也（每週工作5天）。

關於招募公司
這是一家歷史悠久、受人尊敬的知名房地產開發公司，在全國各地擁有大量開發案。助理經理職位出現永久性空缺，以加入其財務團隊，負責集團房地產開發部門的會計職能、審計和稅務事宜。
工作角色
直接向集團高級客戶經理匯報，您將負責管理和監督財務和會計職能。
主要職責包括為房地產投資組合的房地產開發管理團隊提供財務支持，以確保及時準確的報告、預測和分析，這將有助於商業決策。
您將需要與其他子公司和控股公司的銷售和行銷、合約、開發和財務部門密切合作，以理順內部流程。
主要職責：
*負責會計職能並維護全套帳目。
*向總部準備月度、季度和年度合併財務和管理報告。
*協調年度內部和外部審計以及財務報表和用於審計目的的所有其他補充時間表的準備。
*審查稅務計算、提交報稅表，並就集團和子公司的稅務事宜與稅務代理人和稅務機關聯絡。
*管理財務團隊並監督下屬履行房地產開發部門內各實體的日常會計和財務職責。
此人
要成功擔任此職位，候選人必須擁有會計學士學位或 ACCA/CIMA 畢業生，並具有房地產開發背景行業的經驗。如果您是MIA的會員，我們將給予您高度的尊重。
具有 5-8 年類似會計職位的豐富經驗將受到非常有利的考慮。
良好的英語口語和書面溝通能力，並精通國語和中文/普通話
精通財產會計軟體系統（IFCA）將是理想的。

如果您符合會計師職位的上述要求，請立即轉發您的履歷進行申請。

如何申請
特此邀請有興趣的候選人透過轉發您的Word格式履歷來進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假

• 職位：高階財務經理。
• 報酬：RM 16000-18000。
• 地點：吉隆坡武吉加里爾鎮 (Bandar Bukit Jalil)。

Chrisjac 正在與一家成熟的公司集團合作，尋找一位強大的長期集團高級財務經理。對於頂級高級財務專業人士來說，這是一個絕佳的機會，可以在從事建築和房地產開發等多種業務活動的成熟公司集團中擔任高級財務職位。該職位將直接向集團總經理報告。

關於角色
作為高級財務經理，您將與集團總監合作，不僅管理傳統的投資組合/財務範圍，而且擴大業務職責並充當關鍵業務合作夥伴。
在您的角色中，您將是主要負責管理財務的官員。您將監督和領導核心財務職能，並成為製定財務策略方向和更廣泛業務營運的關鍵驅動力。這一高級職位將對集團的中長期成長和發展發揮關鍵作用。您將負責監督集團內子公司的業務運作。
作為高級財務經理，您的角色將是集團的技術財務主管，支援準確及時的報告和更新政策和程序，並為集團所有財務團隊提供指導。您將為集團法定和合規報告提供關鍵支援。您將負責提供整體財務領導、策略和商業支援。
您的工作範圍將涵蓋財務的策略、技術和營運方面，您將管理財務報告、管理報告。在此職位上，您將負責提供及時、準確的財務報表、會計建議、稅務合規和財務職能，使集團能夠履行其內部和外部報告義務，同時進一步改善報告流程和品質。
候選人簡介
理想情況下，我們正在尋找年齡在 35-45 歲之間、擁有 ACCA 專業資格和 MBA 附加資格的女性候選人。要考慮擔任此職位，您必須是合格的專業會計師、MIA 會員，並且擁有至少 10 年的合格後經驗，最好是在建築活動方面。您應該擁有重大的財務控制權並擁有良好的管理記錄。您需要有能力與整個集團組織的高階成員有效合作。在這方面，您將擁有高度的財務報告技能以及財務規劃和分析、會計和控制方面的職能經驗。
由於該職位將與廣泛的利害關係人關係密切，因此非常需要出色的溝通和寫作能力。
我們正在尋找一位具有ACCA資格的女性，她對科技充滿信心，能夠為業務開發、營運和管理團隊增加價值。
如果您是一個有動力、有決心、有奉獻精神並希望在職業生涯中邁出下一步的人，那麼這個角色就是您的正確選擇。
如何申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。
或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假

• 職位名稱：財務助理經理。
• 薪資：RM 6000-8000。
• 工作地點：雪蘭莪州八打靈再也（每週工作5天）。

關於招募公司
這是一家歷史悠久、受人尊敬的知名房地產開發公司，在全國各地擁有大量開發案。助理經理職位出現永久性空缺，以加入其財務團隊，負責集團房地產開發部門的會計職能、審計和稅務事宜。
工作角色
直接向集團高級客戶經理匯報，您將負責管理和監督財務和會計職能。
主要職責包括為房地產投資組合的房地產開發管理團隊提供財務支持，以確保及時準確的報告、預測和分析，這將有助於商業決策。
您將需要與其他子公司和控股公司的銷售和行銷、合約、開發和財務部門密切合作，以理順內部流程。
主要職責：
*負責會計職能並維護全套帳目。
*向總部準備月度、季度和年度合併財務和管理報告。
*協調年度內部和外部審計以及財務報表和用於審計目的的所有其他補充時間表的準備。
*審查稅務計算、提交報稅表，並就集團和子公司的稅務事宜與稅務代理人和稅務機關聯絡。
*管理財務團隊並監督下屬履行房地產開發部門內各實體的日常會計和財務職責。
此人
要成功擔任此職位，候選人必須擁有會計學士學位或 ACCA/CIMA 畢業生，並具有房地產開發背景行業的經驗。如果您是MIA的會員，我們將給予您高度的尊重。
具有 5-8 年類似會計職位的豐富經驗將受到非常有利的考慮。
良好的英語口語和書面溝通能力，並精通國語和中文/普通話
精通財產會計軟體系統（IFCA）將是理想的。

如果您符合會計師職位的上述要求，請立即轉發您的履歷進行申請。

如何申請
特此邀請有興趣的候選人透過轉發您的Word格式履歷來進行申請，以供我們審核。您可以選擇透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

Job Responsibilities

• To actively conduct research, analysis and evaluation on potential investment opportunities in brownfield / greenfield projects.
• To prepare financial models, project analysis, investment memos and recommendations on the potential investment opportunities to management.
• To participate in groundbreaking and project execution in country of interest.
• To assist in and be involved in documentation, due diligence and feasibility studies undertaken on potential investment opportunities.
• To analyze, prepare and submit due diligence and feasibility study results for management.
• To continuously monitor and review performance of existing investments.
• To prepare monthly reports of investment portfolio.
• To work closely and maintain relationships with bankers, auditors, lawyers, consultants and etc.
• To assist in corporate assignments covering M & A and corporate finance exercises.
• To prepare and review announcements and necessary documents in compliance with Bursa regulatory requirements.
• Other ad-hoc task assigned by superior from time-to-time.

Job Requirements

• Relevant experience in corporate finance, investment banking or commercial banking will be an added advantage.
• Mandarin language skills is an added advantage.

Perks & Benefits

• Personal leave
• Personal development opportunities
• Fitness membership

Job Brief:

Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff, and maintaining a calm, professional environment at all times. Supervises and assigns duty roster for Guest Service Agent and Bell Counter. Responsible for the VIP movement in the Hotel.

Job Responsibilities:

1. Overseeing Front Office operation including maintenance, cleanliness, and efficiency.
2. To train and motivate the front office team towards excellent guest service.
3. Train new hires.
4. Conduct shift briefing.
5. Provide courteous service to the guest and respond promptly and tactfully to the guest's complaints, requests, and inquiries and log in the complaints.
6. Critical thinking during emergency.
7. Handle cash float with integrity.
8. Safeguard the cash float assigned and to be fully accountable for it.
9. Aware of the daily arrival and departure list for VIPs and special need/care guests.
10. Check the VIP room before the ETA.
11. Do spot check on the hotel shuttle.
12. Aware of the functions / events and meetings of the day.
13. Check cleanliness, lighting, and defect of the lobby and public areas.
14. Ensure front office staffs are always in proper and orderly appearance and behaviour.
15. Checks on registration cards of checked-in guests and ensure all important information should be filled on each card by reception or the guests.
16. Perform night audit.
17. Assist in handling door lock and safety box problem.
18. Helps the reception or bell counter as and when required.
19. Check the wake-up call list and ensure guest received on time.
20. Approves and sign for rebates.
21. Authorize and control late departure when required.
22. Answer guests’ inquiries and attend to the needs of the guest.
23. Follow up in credit check report.
24. Ensure the permanent folio/group master is closed promptly.
25. Projects calm and professional manner always.
26. Always observe hotel policy and SOP when dealing with guest.
27. Ensure smooth group check-in.
28. To be familiar with the measure and the steps to be taken when the system fails and all backup procedures.
29. Ensure a high level of product knowledge of the hotel and local area and know the daily happenings in the hotel.
30. Delegate tasks and ensure is completed at satisfactory level.
31. To attend meetings in the absence of Front Office Manager.
32. Managing store par level and cleanliness.
33. Promote hotel outlets/restaurant.
34. Assist on hotel inspection in the absence of Front Office Manager.
35. Schedule the duty roster and submit to Front Office Manager for approval.
36. Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are always adhered to.
37. Greets the VIP guests of the hotel or as directed by the Front Office Manager.
38. Perform any other duties as required by Front Office Manager or Guest Service Manager or Rooms Division Manager.

Job Requirements:

• Diploma or bachelor’s degree in hospitality management.
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position.
• Microsoft Office.
• Tech Savvy.
• Able to converse in Bahasa and English, additional local language will be advantage.
• Strong problem-solving skill.
• A team player.
• Pro active.
• Passion to serve.
• Reliable.
• High integrity.
• Fast learner.
• Good communication, presentation and leadership skills.
• High analytical skills and able to make quick and decisive actions.
• Good relationship management skills with internal and external guests.
• Highly driven to achieve target.
• Inquisitive and confident.

Job Brief:

Entails managing the reception area, coordinating all front desk activities, and supervising the support staff. Front Office Manager also compile reports for management, including occupancy reports and financial information.

Job Responsibilities:

• Operational

1. Ensure the Department operate successfully in accordance with the standard of the hotel.
2. Review with the Rooms Division Manager all daily V.I.P rooms, special guest rooms, long stay guest rooms for arrivals are blocked in advance and welcome amenities are appropriately ordered.
3. Conduct frequent and thorough inspections together with the Rooms Division Manager or Maintenance Manager in all areas of the Rooms Division.
4. Maximizes room sales and revenues for the hotel.
5. Ensures commercial management techniques of availability control are applied to achieve the maximization of room sales (revenue management in reservation).
6. Makes all decisions regarding overbooking the hotel, ensures all out booking are carried out by a member of management.
7. Ensures all Front Office team operate with a sales attitude, and all personnel are aware of sales and opportunities within the hotel, which will assist, with the maximization of revenue.
8. Ensures all Front Office team are aware of all room sales revenue targets and are kept informed of performance results and communicate targets and results frequently.
9. Adhere to company credit policies to ensure all revenue expected will be received.
10. Monitors competitor performance both past and future to ensure correct selling strategies are applied.
11. Keeps General Manager informed of any risk or opportunity in relation to the pre-set performance figures.

• Guest Service

1. Establish rapport with guests maintaining good customer relationship and handle all guest complaints.
2. Personally and frequently verify that guests check-in/out are receiving the best possible service. Ensure that all V.I.P / Long Stay are met during their stay together.
3. Schedules self to be in the operation during peak hours.
4. Maintains an up to date awareness of current promotions, policy changes and standard operations manuals.
5. Ensure thorough product knowledge of all outlets and departments by all Front Office team.
6. Pro-active in seeking guest contact and maintaining excellent guest relations.
7. Implement a guest recognition program and maintain a relevant guest database.

• Administration

1. Assists with the development and maintenance of a detailed Department Operating Procedures that reflects policies and procedures, work processes and standards of performance.
2. Ensures annual review to accurately reflect any changes.
3. Prepares and regularly update the Rooms Departmental Budget, in close cooperation with the Financial Controller, ensuring targets are met and costs are effectively controlled. Payroll and Productivity Management
4. Exercises efficient Payroll Management/Resource allocation through the establishment of multi-skilling and multi-tasking.
5. Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
6. Ensure new technology and equipment are embraced, improving productivity whilst taking work out of the system. People Management.
7. Recruit, select and develop Front Office team to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
8. Delegate appropriately, duties and responsibilities to all direct reports ensuring standards of operation and safety are maintained.
9. Develop and assist with training activities focused on improving skills and knowledge.
10. Ensure employees have a complete understanding of rules and regulations, and that behaviour complies.
11. Monitor employee morale and provide mechanisms for performance feedback and development.
12. Conduct annual Performance Appraisals providing honest and appropriate feedback.

• General

1. Attends and contributes to all Meetings as required.
2. Ensure all employees provide a courteous and professional service at all times.
3. Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
4. Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the Employee handbook and the hotels policies concerning fire, hygiene and health and safety.
5. Take an active involvement in the welfare, safety, development and well being of employees providing advice, counselling and truthful, diplomatic feedback.
6. Ensure high standards of personal presentation and grooming.
7. Maintains positive guest and colleague interactions with good working relationships.
8. Exercise responsible management and behaviour at all times and positively representing the hotel management team.
9. Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company.

Job Requirements:

• Diploma or bachelor’s degree in hospitality management
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position.
• Microsoft Office
• Good through knowledge of property management software (PMS) or hotel reservation software.
• Able to converse in Bahasa and English, additional local language will be advantage.
• Strong problem-solving skills.
• A team player.
• Pro active
• Passion to serve
• Reliable
• High integrity
• Responsible self-starter, capable of handling multi-faceted projects and of working under pressure.
• Excellent communication and proactive problem solver.
• Team player.
• Communicate effectively with all levels of employees.
• Equips and motivates employees to achieve predetermined goals.
• Personable and pleasant to deal with.
• Discreet, reliable, sensitive and diplomatic.
• Guest-driven, positive, friendly and approachable.
• Positive “can do” attitude and flexible approach – manages with humility.
• High degree of integrity.
• Strong leadership, nurtures and develops employees, encouraging innovation.
• Good personal grooming and personal presentation.
• Understands and respects local cultural, able to adapt to changing environment.
• Generates activity and seeks new challenges to improve work performance.
• Shows awareness of markets and ensures up-to-date knowledge of competitors.
• Demonstrates an awareness of new business opportunities and seizes and acts upon them.
• Is aware of financial issues such as profits and losses.
• Identifies opportunities to reduce costs using the most cost-effective methods.
• Makes sound decisions quickly under pressure.
• Takes calculated risks based on adequate information and analysis.
• Guides and coaches staff.
• Reconciles conflict and probes for information for more in-depth relevant information for decision-making.
• Analyses numerical data and all other sources of information.
• Produces new ideas and a rang of solutions to meet the demands of the situation.

Responsibilities

• Oversee the Customer Relations Centre for few developments
• Planning and organizing tasks prior to vacant possession
• Prepare necessary drawings and plans to be included in vacant possession pack
• Liaise with HQ & Vendor in setting up defect management system
• Liaise with state and local regulatory agencies when required
• Provide guidance to the team on handling customers
• Ensure high level of engagement with the customers by seeking solutions
• To attend and monitor all enquiries and complaints via phone calls, email, walk in and accordingly and solved within stipulated time.
• To resolve product or service problem by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution.
• To prepare, compile and provide update report
• To keep records of customer interaction, recording details of inquiries, complaints & comments as well as actions taken.
• To contact customers via email or phone calls in order to respond to complaints or to notify them of investigation results.
• Liaise with project team and contractors on rectification works
• Attend meetings pertaining to issues on defects
• Prepare reply letter to relevant parties when needed
• Maintain good relationship between sales person, customers and internal support team.
• Filing and keep track of documents.
• Ad-Hoc task assigned by superior.

Requirements

• At least 5 year(s) of working experience in customer service/property related industry
• Independent, pro-active, result-driven, customer oriented with good communication skills.
• Knowledge of Housing Development Act (HDA), Strata Title Act and Building & Common Property Act will be an added advantage.
• Strong communication skills in English and Bahasa Malaysia
• Possess leadership qualities and able to work as a team
• Possess a positive attitude, ability to organize, plan, meet deadlines and work well under pressure
• Extensive experience in managing strata landed, strata high-rise, mixed development, and non-strata development.
• Familiar with work scheduling / planning and good in report and letter writing

Job Brief:

To ensure proper and correct posting and mapping in AR / AP / Inventory / Revenue / Receipt / GL modules and others related in system both manually and software. To ensure all revenue and expenses are taken up and booked accurately into accounting system and monthly management reports are produced in timely manner as required by the holding company. To ensure all accounting entries are appropriately performed with accordance to Malaysia Accounting Standard and are in line with Hotel Policies and Standard. To directly assist Financial Controller in day-to-day Finance & Accounting operations, accounting matters, audit and other Finance administrative tasks as and when it is required.

Job Responsibilities:

1. To perform sufficient background check on any credit facility application & then to obtain approval from Financial Controller and General Manager.
2. To process Credit Facility Application within 3 (three) days from the date it is received.
3. To ensure all billings are done and revenue and charges are posted accordingly as per Event Order date.
4. To reconcile PM account against Event Order and Proforma Invoice & Client’s LOU.
5. To transfer PM account to respective AR Ledger and to ensure outstanding account in PM ledger is cleared in timely manner.
6. To report to Financial Controller on any inappropriate balance in PM Ledger.
7. To ensure Invoice is produced and sent out not later than 3 (three) days after the event date (check-out date).
8. Reconcile AR Ledger against the Debtor’s Control Account in General Ledger and Balance Sheet.
9. Produce AR monthly statement for any amount due more than 30 days and to send first reminder (and any other subsequently).
10. Produce AR Aging Statement every end of the month and to ensure the Aging Report is tally with General Ledger control account.
11. To call and organize for monthly AR Meeting before 15th each month and to prepare and issue minute within 3 (three) days after the meeting.
12. To attend Banquet Event Order Meeting.
13. Responsible in following up and collecting payment for all outstanding AR accounts.
14. Perform reconciliation on credit and debit card and all payment gateway type transaction slips against POS report and PMS journals.
15. To record all no.14 item transactions in Daily Revenue Report and to update the statement accordingly.
16. To ensure Credit Card Clearance account is cleared on daily basis.
17. To reconcile payment received for credit/debit and all payment gateways and book into Bank Ledger accordingly.
18. To update all payment received in the Bank Reconciliation Statement (all banks).
19. To carry investigation on any dispute credit card transaction and payment received from merchant and take necessary action.
20. To prepare for all credit/debit/payment gateway outstanding balance statement and tally with General Ledger balances.
21. To take charge and control on Voucher Sales & Receipt and to book into account accordingly.
22. To perform audit on Voucher Sales and Collection and to ensure sufficient documentation and record are kept.
23. To perform reconciliation on Voucher issuance, sales and utilization.
24. Prepare statement of Voucher Reconciliation (itemised) and to ensure it is tally with General Ledger balances.
25. To report to Financial Controller on any discrepancy in Voucher reconciliation. Costing and Inventory Control.
26. To ensure all purchase invoices are booked into Material Control and Q3 Financial System.
27. To ensure all purchases are posted into the correct cost centre.
28. To validate Good Receive Note (GRN) against invoices.
29. To reconcile food and beverage cost of sales into respective cost centre and General Ledger.
30. To ensure all purchases and Outlet Inter-Transfer are performed in the right manner.
31. To ensure monthly stock take is performed on 27th each month and balance stock on hands are adjusted from/into the cost of sales.
32. To ensure all store issues are booked into account and expensed out accordingly.
33. Perform reconciliation on Cost of Sales for Food & Beverage and prepare Food & Beverage Cost Board.
34. To perform surprise audit on all stores and ensure Stock Card is updated accordingly.
35. To report to Financial Controller on any discrepancy found. Accounting General.
36. To co-ordinate with all Head of Departments on monthly reports for account closing purposes and ensure reports are received on timely manner (eg. Utility, Inventory, Kitchen Inter-Transfer, Store Issue etc).
37. To validate and verify the Verification & Approval Form (VAF) before Account Assistant sending out via HelloSign.
38. To co-ordinate with Account Assistant and Account Officer that all balance sheet reconciliations are performed on timely manner.
39. To co-ordinate with Account Assistant and Account Officer that all monthly journals, accruals and prepayment are accounted for Finance General.
40. To periodically update Contract / License / Insurance Listing and ensure they are renewed before expiry date.
41. To ensure tax return form are submitted on timely manner.
42. To ensure Budget are posted into Q3 Financial before opening new fiscal period in Q3F
43. To co-ordinate with all Finance and Accounting team members during the audit period and ensure all documentations are in place.
44. To assist Financial Controller on audit inquiries.
45. Maintain an effective filing system for all accounting documents (journals, receipts, revenue and sales transaction slips and invoices, stock card, cheque register, payment voucher, fixed asset invoices and register, etc) for future reference and to safe-keep for at least 7 (seven) years for Custom Audit.
46. Maintain an effective filing system for all Contracts/Licences /Taxes /Insurance.
47. To provide and maintain all Hotel Contracts / Maintenance Agreement / Deposits records with Suppliers / Contractors.
48. Bring to the attention of the Financial Controller any matter requiring attention.
49. To take charge and represent Financial Controller in Accounting & Finance matters during his/her absence.
50. To co-ordinate with Account Assistant that all payment obligations are remitted on timely manners :

a) Rental – before 7th monthly (current month)

b) Contract Labour – before 7th monthly (last month)

c) Statutory/Taxes – minimum 2 (two) weeks prior to its due date.

d) All contracted services – first week monthly.

Job Requirements:

• Bachelor Degree / Diploma Accounting
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position, handling full set of accounts.
• Well versed in accounting double entry and account reconciliation.
• Understanding of Basic Accounting Principles.
• Strong background in hotel operation and hotel management system.
• Microsoft OfficeTech Savvy (Knowledge in Accounting Software is an advantage).
• Able to converse in Bahasa and English, additional local language will be an advantage.
• Strong problem-solving skill.
• A team player
• Pro active.
• Passion to serve.
• Reliable.
• Fast learner.
• Good communication, presentation and leadership skills.
• Good analytical skills and able to make quick and decisive actions.
• Good relationship management skills with internal and external guests.
• Inquisitive and confident.
• Good planning to executing plan.

Manger, Service Operations is responsible for overseeing and managing all planning aspects of the service operations department. This includes strategic planning, resource allocation, and performance monitoring to ensure efficient and effective service delivery.

• Develop and implement strategic plans for service operations-planning to align with company goals.
• Manage resource allocation, including staff and budget, to ensure optimal productivity.
• Monitor service operations performance and implement necessary improvements.
• Collaborate with other departments to integrate service operations with overall business strategy.
• Ensure compliance with industry regulations and company policies.
• Lead and motivate the service operations-planning team to achieve high performance.