Inside Presales Technical Consulting Associate Manager

Description -

We are currently searching for dedicated candidates to join our dynamic team as an Inside Presales Technical Consulting Associate Manager. In this role, you will play a pivotal role as a leader within the Inside Presales Technical Consultants (TC) team of trusted advisors to our customers, partners and sales professionals. This role, situated within the Global Services & Solutions organization, is ideal for experienced professionals with technical background, providing an exciting opportunity to manage a team of talented consultants.

About the Role:

As an Inside Presales TC Associate Manager, you will manage and guide the Inside Presales Technical Consultants in providing technical support for the HP Commercial portfolio of either Personal Systems or Print products and solutions. Your supervision will contribute to fostering a diverse and collaborative work environment across multiple languages worldwide.

Mission of the Presales Technical Consultant Manager:

Your mission is to drive the success of your team in supporting sales opportunities by providing them with strategic and technical guidance. Manage and support the development of your team of trusted advisors on HP products solutions and services, ensuring the team delivers an excellent total customer experience(TCE) and drives business outcomes.

Collaborate with various technical resources, including the Presales organization and Worldwide Divisional resources.

Responsibilities:

• Lead and mentor a team of Inside Presales TC

• Ensure an appropriate level of technical and professional competence within the team.

• Guide the team in providing technical recommendations, direction, and guidance on HP's offerings.

• Assist in the recruiting, training and development of team members.

• Ensure the delivery of team services in accordance with the SLA.

• Ensure the relevant quality KPIs are in place and that regular internal reports are generated for measurement and management of the team.

• Ensure that the team's concerns are actively listened to and addressed appropriately.

• Accurate tracking of requests in our CRM tool.

• Manage technical escalations and provide proactive updates to stakeholders.

• Assess and manage team member performance to ensure individual and group excellence.

• Provide guidance on process improvements.

• Understand business, financial and legal concepts of the overall HP/BU strategic direction and portfolio, and guide the team accordingly.

Individuals who do well in this role at HP, usually possess:

• Bachelor's degree or equivalent experience, preferably in a technical/engineering field.

• Advanced proficiency in spoken and written languages relevant to the team and English. 

• Proven experience with current knowledge of computing or printing technologies, hardware, operating systems, software, and networking technologies.

• Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.

• Inter-personal skills with an interest in people development and coaching

• Self-motivated with the ability to operate with minimal tactical direction.

• Demonstrated motivation to seek knowledge and continuous learning.

• Lead and manage an international and diverse team, cultivating an inclusive environment to drive innovation and success.

• Typically, 5-7 years of relevant work experience.

• Preferably has had first team leadership experience.

Career Path:

The Presales Technical Consultant Associate Manager role serves as a leadership position within the Presales TC community, providing opportunities for further advancement within the Country, Market or WW Presales Organizations. Other moves to different leadership roles within the company are also possible such as in the Sales or Product Management areas.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

Job -

Services

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Contact Centre Manager - HP Online Store (APAC Region)

Description -

The Call Centre Manager oversees all affairs of the Call Centers, with various Program managers to ensure the below functions are met:

What a Contact Centre Manager does at HP:

• Devise and Implement Call Centre V2.0 to make us Future Ready Proof

• Understand business needs and translate those needs into people skills and strategies.

• Responsible for executing the customer strategy.

• Provide guidance pertaining to business intelligence, staffing, training, sales, scheduling, & reward/recognition programs

• Standardizes & continuously improves processes, methodologies and execution practices to ensure stability and consistent growth of the program.

• Ensure the service provided meets or exceeds expectations in the KPIs

• Deliver weekly, monthly and quarterly reviews to the management and to clients.

• Interface between stakeholders and internal team

• Ability to analyze the competitive environment of the customer and raise of market share.

Direction and Strategy:

• Determines the best use of team resources to meet revenue quota and goals.

• Account Management & RAD

• Establishes clear guidance for account coverage, contact, frequency and call strategies.

• Establishes clear and measurable goals for team members.

Stakeholders Relationship:

• Create a positive experience for clients by establishing quality controls, auditing interactions and ensuring value is provided on each exchange with the customer. In addition, assumes responsibility for providing value to the partner with each qualified opportunity.  

• Ensures that an account transition process is in place and that process is well executed by all members of the team.

Successful Processes:

• Ensures that different teams collaborate on end-to-end engagement and there is clarity in process and respective roles.

• Works to see that customers and Partners are satisfied with the communications they receive from the team regarding opportunity details.

• Ensures that customer support issues are escalated and responded to appropriately.

Effective, predictable business:

• Delivers strong growth for Customer by exceeding defined targets for revenue growth and CPRD.

• Ensures that program meets or exceeds overall targets such as: opportunity generation, pipeline revenue, account coverage, and key activity completion.

• Keeps the pipeline realistic in terms of the pipeline revenue goals and monthly opportunity creation number target.

• Uses the Agent Productivity Report to manage the team using pre-defined metrics to compare individual and team performance.  

• Ensures adherence to corporate standard tools and processes.

Individuals who do well in this role at HP, usually possess:

• University or bachelor’s degree; Advanced degree or MBA preferred.

• Prior selling experience includes multiple, diverse set of selling responsibilities.

• Viewed as expert in given field by company and customer; is a mentor of selling strategy, including designing strategy.

• Typically, 12+ years of experience as referenced above.

• 5 years commercial management experience.

• Highly experienced in product specialty (computers, printers, servers, storage).

• Experience in related industry.

• Prior Call Centre Management Experience is a MUST (Preferably in Selling IT and Related Products)

• Have excellent time management skills and presentation skills. Is the go to expert for the technology or solution being presented.

• Strong high-level customer management relationship building, especially working with executives in lines of business, and sometime board level.

• High level of negotiation skills at high level customer management.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

#Li-Post

Job -

Sales

Schedule -

Full time

Shift -

No Shift premium (Malaysia)

Travel -

Not Specified

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement

Overview

In order to support a successful global deployment of Dynamics 365 Finance and Operations, it is essential to create a global network of leaders and ambassadors who will lead the regional engagement and implementation of the system.

In the role of Finance Manager, you will work alongside the core programme team, Asia finance leads (Finance Director and Financial Controller) and the Operations team and be central to ensuring that the people, process and business elements of the transformation come together in delivery for the Asia region.

Your particular focus will be implementation of regional finance change management plan ensuring that the regional finance team are engaged with the process and assist in supporting the change.

Key responsibilities

Design Acceptance

• The steering group are ultimately signing off the design and solution, however regional engagement and consultation is an essential part of this.
• As the finance manager you will attend workshops & meetings related to the design process and assist the Asia finance leads in reviewing and accepting the design principles.

Communications & Engagement

• Support senior stakeholder engagement regarding the deployment.
• Support finance leads in the region to cascade key messages throughout the finance team.
• Ensure a wider engagement with finance users with support from the core team resources.

Data cleansing

• Each region will need to obtain assistance from the operational teams to ensure that the data transferring to the new system is fit for purpose.
• The role of the finance manager is to work with the operations lead to ensure that the local leadership and managers engage with the process and complete it in a timely manner.

Testing

• The testing work-stream is being led by the core team.
• In order to complete the testing process regional change champions will need to be trained in the system and be involved in running test scenarios to validate the system design and build.
• The role of the finance manager is to work with the operations lead to ensure that:
  • All regional change champions are trained to enable test scenarios to be run.
  • All test scenarios are completed in a timely fashion.

Training

• Training materials already exist but will need to be refined to meet any specific local processes.
• The role of the Finance Lead is to support the Operations Lead ensure that regional change champions are trained in such that they can lead local training and that the training is delivered to a plan. 
• At this stage it is envisaged end user training will be rolled out as follows:
  • Training of finance staff – classroom training
  • Training of Cost Centre Leaders – classroom training
  • Training of Time & Expense users – e-learning module – regionally managed led by the core team

Deployment

• As the system is deployed there will be inevitable disruption and issues that need attending to.  During this period the core team will be providing ‘hyper care’ ensuring that solutions to issues are developed rapidly.
• The role of the regional finance lead will be to support the Operations Lead in dealing with issues arising.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey.  Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Manager, Securities & Derivatives - Hybrid (Internal Job Title: Securities and Derivatives Manager - C12) based in Kuala Lumpur, Malaysia

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.  For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

In this role, you’re expected to:

• Be responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team.

• Execute securities transaction processing related to Securities Clearance Settlement and Derivative Operations. Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals.

• Serve as an analytical and procedural expert, and as first point of escalation for staff members, management and internal/external clients which includes escalation of control gaps and issues to senior management as needed & identification of control gaps during settlement cycle and implements appropriate solutions to mitigate any risk or control losses.

• Analyze data to identify control deficiencies and resolve discovered issues through implementing appropriate procedures.

• Act as an advisor to new/junior staff.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of relevant experience in a securities transactions processing role.

• In-depth knowledge of settlement cycle concepts and procedures to resolve settlement issues.

• Previous people management experience

• Consistently demonstrates clear and concise written and verbal communication skills.

• Licensing / Registration: Series 7, Series 9. Series 10 and Series 63 is a good to have.

• Willingness to support US Market hence shift will start 5am to 2pm, Tuesdays to Saturdays

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

We live in an increasingly complex world.  Companies these days are either born global or are going global at record speed.  Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives.  Citi is a bank that’s uniquely positioned for this moment.  Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will be responsible for running day-to-day operations for our HQ and local team and contributing to the growth of the regional accounting function. You will not only ensure timely preparation of our payable / receivable function across our entities. You will also help to drive the improvement of accounting best practices in all operating entities.

Main responsibilities

• Handle full set of accounts, review Accounts Receivable, Accounts Payable, General Ledger, and Bank Reconciliation
• Handle company’s monthly payments in accordance with approved procedures
• Timely and accurate completion of all monthly and yearly closing activities
• Monitor cash flow needs and ensure that we clear our payables and receivables timely and accurately
• Preparing income statements, balance sheets, and other financial reports required from time to time
• Ensuring compliance with IFRS, and that accounting policies applied are consistent with the group
• Implementing and executing reporting processes in line with the designed SOP
• Identify improvement areas and initiate changes to improve the financial reporting and accounting operational processes
• Leverage technology to constantly improve productivity and quality of finance processes
• Coordinate with the HQ team, head of tax, legal, and technology teams in relation to ad-hoc projects
• Liaise with Banker, Company Secretary, Auditor, Tax Agent on banking and financial matters
• Support the CFO and Senior Financial Reporting Manager in regional and other projects assigned from time to time

You should have / be

• A passion for all things accounting and finance
• A genuine interest in fashion retailing and/or e-commerce
• An ability to think & work strategically and systematically - continuously prioritizing key deliverables 
• Strong problem-solving skills and an ability to think out of the box with solutions that are scalable, sustainable and cost-efficient
• A self-starter, proactive and hands-on approach
• Strong project management, multitasking and execution abilities 
• Strong communication skills to inspire and influence internal stakeholders (HQ or Markets)
• Strong leader who is able to motivate and inspire the Team to achieve their targets and team player, able to work well with other functional departments.

Qualifications & Experience

• Diploma/Degree in accountancy 
• Minimum 3 years' experience in management roles.
• Highly proficient in Microsoft Excel
• Good command of both spoken and written English.
• Experience with SAP Business One 

• A dynamic, no corporate-BS environment to learn, grow, and really make an impact
• Full corporate insurance
• Staff discounts
• Remote/hybrid

Job Description

• Managing route approval processes to ensure route approvals/seasonal approvals are obtained in time to meet network plans.

• Ensure that the company complies with the regulations of the regions for intended operations as planned by the Network Planning department.

• Keep abreast with the amendments to the existing bilateral agreements or new agreements proposed with a country.

• Responsible for engaging governments, authorities and regulators both local and foreign to secure air traffic rights certification for operating new routes, charter flights, incremental frequency, ad hoc/rescue flights  for AirAsia Berhad. This will include developing and cultivating strong regulatory working relationships with foreign civil aviation authorities.

• Ensure the effective regulatory liaison with local authorities i.e. Ministry of Transport, Department of Civil Aviation Authority Malaysia and Malaysian Aviation Commission and/or its equivalent agencies to ensure all related approvals are obtained in time to meet network plans.

• Assisting the Ministry of Transport with preparations and strategy for Air Talks with other governments to negotiate for increased or new bilateral rights and working towards new or revised Air Services Agreements.

• Collect and validate aircraft documentation for submissions to the regulatory authorities.

• To develop and maintain relationships with Malaysian embassies/other relevant government agencies in foreign countries and similar organisations (e.g. foreign embassies) located in Malaysia.

• Attend meetings internally within the departments/divisions and external meetings with ministries and other relevant authorities.

• Monitor Permit Renewal database and apply for new permits when required.

• Keep up to date with national and international legislation, guidelines and customer practices

• Attending to the annual budget preparation

• Ad hoc route approval submissions and other regulatory relevant tasks as and when required by the company.

JOB REQUIREMENTS

• Relevant degree in Economics or Law or Business studies or Management from a recognised university or other relevant professional qualification/ certification

• Proficient in oral and written English and Bahasa Melayu

• Excellent computer skills and proficient in Microsoft Office & Google Suite

• Ability to negotiate with stakeholders and maintain high confidentiality, tactful and discretion when dealing with people

• Possess good interpersonal and communication skills to collaborate effectively with internal and external parties

• Possess personal traits: friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment  

• High comfort level working in a diverse environment

• Able to travel as and when required

• Experience in compliance and/or regulatory background will be an advantage

• Lead Cloud migration team to implement solutions.
• Strategize, Define, and deliver Cloud migration plan per customer’s requirements.
• Work with Customer to enlighten Cloud knowledge and expectations.
• Ability to make tradeoff recommendations regarding cost, security, and deployment complexity given a set of application requirements.
• Plan and implement projects.
• Help define project scope, goals and deliverables.
• Define tasks and required resources.
• Coordinate project team.
• Manage budget.
• Create schedule and project timeline.
• Track Deliverables.
• Lead meetings and set expectations for project team.
• Monitor and report on project progress.

• Over all 10+ years and 5+ years of hands-on experience implementing projects as AWS workloads.
• Experience in Managing AWS cloud migration projects.
• Deep hands-on experience leading the design, development, and deployment of business software at scale.
• Extensive experience with open-source technology, software development and system engineering.
• Excellent communication and organizational skills, and the ability to stay focused on completing tasks and meeting goals within a busy workspace.
• Interest in Cloud Engineering and its impact on greater business practices.
• Skilled at working in tandem with a team of engineers, Project management teams, or alone as required.
• Certification as an AWS Cloud Practitioner. (Other cloud-related certification also a plus.)

What you’ll do:

As CRM Strategy Manager, your experience in creating impactful direct engagements will be essential to provide strategic guidance on key client engagements, together with Strategy lead. Rooted in an in-depth and empathetic understanding of the consumer’s current environment and ecosystem as well as their priorities, motivators and pain points, you will play a central role in developing effective CRM programmes and experiences relevant to consumers’ needs and aligned to clients’ business ambitions.

Day-to-day, your role includes:

• Building consumer personas, identifying pain points and mapping CRM centric experience journeys to envision brand experiences and how they connect across web, mobile, AI and other emerging interfaces

• Focusing on the core business KPIs, develop and implement CRM programmes that align to key moments of need within the customers journey based on insights from analytics and behavioural science, derived from consumer and digital platform data tools (eg Salesforce, Comscore, Google Analytics, GlobalWebIndex, Social Analytics)

• Deliver omni-channel direct engagements across email, push notifications, web, mobile apps, social platforms, and other channels and devices, as relevant to the customer segments and experience

• Crafting CRM Experience briefs with powerful, unexpected insights that inspire

• Identifying cultural trends and keeping a pulse on internet and start-up culture; providing teams and clients with a point of view on how it affects the way brands connect with people

• Partner with client to innovate meaningful member benefits, programmes or feature improvements that differentiate the brand and delight customers, anchored on familiarity with adtech and martech tools and platforms

• Partnering with other capabilities across the agency (Business leads, Data, Technology, Experience Design and other teams) to determine strategy needs, develop and facilitate implementation of CRM Strategy and Programmes.

 

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

To provide management and the Board with an objective, independent assessment of the internal control systems through planning and execution of audit assignments. The individual will also contribute to management by providing appropriate business recommendations and assist in the delivery of overall audit plan and reporting to committees and management.

• Implement audits and evaluate the adequacy of controls according to established schedule and quality requirements.
• Assist in the preparation of the annual audit plan and schedules, Audit Committee reports, monthly country reports and fulfil other regional or local reporting requirements.
• Coordinate and monitor audits performed by external auditors (for special projects, if any), other entities' auditors and other groups providing assurance.
• Prepare audit reports and participate in discussion of issues and remedial action plans with the appropriate levels of management.
• Assist with reporting overall results of audits to Board Committee and management.
• Follow-up outstanding audit issues and monitor timely completion of agreed remedial actions by management.
• Proactively contribute to the development of the team through coaching, training, sharing of ideas and providing timely feedback to junior staff.
• Identify ways to improve the audit process and alignment among team members.
• Liaise with the control community and other members of the company to contribute to the improvement of an effective and efficient system of internal control.
• Develop rapport with business unit management through regular communication of changes in business operations, emerging risks, potential issues, etc.

Job Requirements:

• Minimum 4 years of internal/ external audit experience or in the Insurance, Financial Services, or a related industry.
• A relevant professional qualification such as Certified Public Accountant or equivalent.
• Knowledge with audit tools and other software such as ACL (data analytic tools) and MS Office, intermediate knowledge on IT
• Ability to work under pressure and meet achievements within time, cost and quality constraints.
• Strong analytical, written/verbal communication, interpersonal, and relationship building skills.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

• Work as an internal SAP Cash Management (CM) and Bank Communication Management (BCM) consultant.
• Provide group IT solutions to finance operations team to support regulatory changes and transformation needs.

Unleash your potential and join us now!

Roles and Responsibilities

• Provide system solution in the field of liquidity management to meet business need (mainly but not limited to SAP CM and BCM)
• Evaluate change impact of a system solution
• Support of RFP or vendor/ product evaluation process
• Conduct end to end project implementation from design, configuration, testing, to cutover.
• Provide hyper-care support and knowledge transfer to the support team
• Manage small to medium size system improvement.
• Prepare/ maintain training manuals or user guides.
• Review existing process and identify solution to improve existing user experience
• Work as the escalation point of the daily support issue

Attractive benefits provided :-

Medical insurance

Work life balance

Hybrid working arrangement

Learning & development 

#LI-DNI 
#LI-DNP  

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Description

Job Responsibilities

• Lead or participate in consulting projects, coordinating with cross-functional teams to achieve project objectives within defined timelines.

• Collaborate with internal and external airline clients to develop business plans, strategic plans and recommendations for improving their businesses, which may include route planning, revenue management, cost reduction, or marketing strategies.

• Conduct in-depth analyses of airline operations, performance metrics, and industry trends to identify areas for improvement.

• Evaluate and optimize various aspects of airline operations, such as scheduling, crew management, fuel consumption, and ground services.

• Analyze financial data, including revenue, cost structures, and profitability, to help airlines make informed financial decisions.

• Conduct market research and competitor analysis to help airlines identify market opportunities and stay competitive.

• Develop financial models to evaluate business opportunities

• Presentations to internal and external clients, as well as pitch decks to potential clients

• Create investment proposals for internal and external stakeholders

• Board Paper preparations and Board Updates on projects to drive decision making

• Facilitate transaction (M&A) negotiations and provide support during the integration process

• Develop and maintain relationships with target companies from the initial merger or acquisition stage to the closing stage

• Coordinate and implement due diligence for all transactions - operations, financial, commercial areas

• Supporting any other tasks/projects as directed by CEO and Management

Qualifications

• Educational Background: Bachelor's degree in finance, aviation management, business, engineering, accounting or a related field, MBA will be an added advantage

• Minimum 5 - 10 years of experience. Airline, aviation or consulting work experience will be a plus

• Industry Knowledge: In-depth knowledge of the aviation industry, airline operations, regulations, and market dynamics will be an added advantage 

• Analytical Skills: Strong analytical and problem-solving skills to assess complex issues and provide data-driven solutions.

• Communication Skills: Excellent communication and presentation skills to convey findings and recommendations to internal stakeholders and external clients effectively.

• Project Management: Proficiency in project management methodologies and tools to lead and manage consulting projects. 

• Computer Skills: Familiarity with software and tools for data analysis, modeling, and presentation, ie G-Suites, MS Office

• Client Focus: A customer-oriented approach, with the ability to build and maintain strong client relationships.

• Teamwork: Ability to work collaboratively with colleagues and clients in a team-oriented environment.

• Problem-Solving: Innovative thinking and adaptability to address a wide range of challenges and opportunities in the aviation industry.

• Work Style: Ability to work independently and be self motivated as well as be an active and engaged member of the team. Able to lead projects independently with minimal supervision. 

Plan, implement and manage the development of all e-commerce strategies in alignment with company goals and objectives. Analyse industry trend (market, consumers and products), emerging technologies and best practices to continuously improve the online shopping experience.

Responsibilities: 

• Plan, implement and manage the development of all e-commerce strategies in alignment with company goals and objectives. Analyse industry trends (market, consumers and products), emerging technologies and best practices to continuously improve the online shopping experience.

• Manage e-commerce platform covering content, digital marketing campaign, website performance, security and compliance to optimise users’ experience.

• Analyse competitive data provided from internal/ external platforms and recommend potential process improvements and cost-saving opportunities.

• Develop business relationships with e-Commerce key customers and partners/platforms to ensure strategic alignment and continuous customer satisfaction.

• Analyse sales statistics to identify insights to drive revenue and profitability. Assess effectiveness of all key metrics and monitor all e-commerce platform vendors’ service level to ensure optimal quality of services to customers.

• Develop and communicate key priorities of the e-commerce business (Channel, Customer, business development, path-to-purchase funnel, new opportunity, etc) to team members, leadership team and cross-functional partners.

• Collaborate with cross functional team and external parties to ensure alignment with e-commerce strategy. This includes demand planning, warehousing, logistics, IT, sales support and marketing.

• Perform any other task or assignment as directed by the management from time to time.

   

Company:

Description:

Marsh Insurance Brokers (Malaysia) Sdn Bhd is seeking candidates for the following position based in the Q Sentral, Kuala Lumpur office:

Business Development Manager, Marsh Insurance Brokers (Malaysia)

• Join Global Leader in Insurance Broking and Innovative Risk Management Solutions
• Multiple Asia’s Broker of the Year Award Recipient

What can you expect?

• A platform to use your relationship building and stakeholder management skills to grow a portfolio of corporate insurance clients. 
• An opportunity to help shape and develop Marsh Corporate’s industry specialist proposition by showing expertise and leadership in your dedicated sector.
• To use your client management abilities to ensure excellent client retention.
• To demonstrate your self-motivated and hardworking nature to meet and exceed set income targets.
• An opportunity to progress your career with a market leading broker.
• To use your network of contacts to identify opportunities to generate new business.
• To drive quality, consistency and accuracy in all aspects of the sales process

What is in it for you?

• Attractive benefits coverage which includes Optical and Dental.
• Modern Smart Office Workspace in the heart of Kuala Lumpur.

We will count on you to:

• Successfully schedules and conducts sales calls and presentations and works to ensure the maintenance of a large portfolio of potential accounts and a high frequency of sales work.
• Utilizes existing network, a small list of account leads and insight derived from targeted research and preparation to gain business or interest from small, straight forward potential accounts in a delegated small region or industry
• Assists senior level colleagues specializing in various markets and or industries with various aspects of the deal process to gain broad exposure, new relationships and relevant experience.
• Maintains a thorough awareness of market occurrences including important developments, trends, competitors' positioning and the status of big and small business contracts to assist in identifying potential business opportunities.
• Under minimal supervision drafts comprehensive due diligence reports and presentations containing fundamental qualitative and quantitative assessments in response to a request for proposal or to assist a senior colleague to gain business.
• Constructs targeted standard marketing plans for business offerings and or concepts directed at small, straight forward potential accounts and aspects of complex marketing plans for use by senior colleagues.
• Belongs to various professional organizations and attends conferences and events to expand and maintain a large professional network and represent the company.
• Deliver sales and growth with a focus on your dedicated industry sector.
• Demonstrate excellent client retention skills.
• Cover a large region utilizing your diary management skills to ensure you maximize your client reach.
• Demonstrate strong team working ability to forge strong working relationships within the business to meet defined goals and targets.
• Provide insight and thought leadership within your dedicated sector and build profile through regular interaction with key stakeholders.

What you need to have: 

• At least 5-10 years of relevant experience in business development sales client relationship management positions in broking industry
• Good knowledge of local insurance business operations.
• Highly motivated team player with strong interpersonal skills
• Proven experience in sales and strong professional network
• Aggressive and hunter mentality
• Experience in generating new business from scratch.
• A proven track record of technical ability, sales and client relationship management within a dedicated industry sector, eg. Manufacturing, Transport, Construction, Real Estate, Life Sciences.
• Be able to generate leads and follow these up to build a strong pipeline of potential commercial clients.
• Excellent communication skills both written and verbal and presentation skills.
• Stakeholder management skills up to and including senior executive level.

What makes you stand out:

• Resilient with previous client facing sales experience. 
• Looking to develop career and a growth mind-set approach.
• Ambitious nature and a keen contributor within a team environment.
• Articulate with strong client facing and stakeholder management abilities.

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, age, background, disability, sexual orientation, and gender identity.

Aethir, a leading technology company specializing in distributed cloud infrastructure for gaming and AI industries, is currently seeking a talented and experienced Network Operations Centre (NOC) Manager to join our team. As a NOC Manager at Aethir, you will be responsible for overseeing the day-to-day operations of the Network Operations Centre, ensuring the smooth operation and maintenance of our network infrastructure.

Your primary responsibilities will include monitoring network performance, managing incidents, coordinating with internal teams and external vendors, and leading a team of network engineers and technicians. You will work closely with cross-functional teams to ensure the highest level of availability, reliability, and security for our clients' network infrastructure.

Responsibilities

• Responsible for the execution and monitoring of work during the project implementation phase, driving the resolution of customer and other key stakeholders' needs and issues, and ensuring ultimate delivery success and customer satisfaction;
• Identify delivery risks, effectively coordinate internal teams and external partners, continuously optimize delivery processes, improve issue handling mechanisms, and continuously reduce delivery risks and costs;
• Collect and provide feedback on customer needs and issues during product use, collaborate with internal product research and development teams to analyze and resolve issues;
• Write various documents during the project delivery implementation phase

• Bachelor's degree or above in computer, electronics, communications, automation, engineering management, or related fields
• Over 8 years of experience in the internet or software industry and corresponding IT technical capabilities, over 5 years of project management and delivery experience, familiar with project management knowledge, and ability to independently complete project management work
• Strong organizational, execution, and communication skills, able to effectively follow up and control project progress, quality, cost, risks, safety, and other key points
• Good team spirit and collaboration skills. Strong team management and resource coordination abilities, with strong execution and stress resistance
• Experience in integrated or software project delivery management and AI, GPU, and other project delivery experience is preferred
• Willingness to travel for medium to long-term based on project needs
• Proficiency in English

• Flexible work arrangements
• Generous paid time off
• Flexible working hours
• Training and development opportunities
• Amazing career opportunities in a growing global startup

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Responsible for providing application development and support services to meet AIA's business needs.

Roles and Responsibilities:

Regular BAU support

• System health checking, user acceptance testing, production environment, including database.
• Daily/monthly Production Batch cycle monitoring on functional results and performance checking, and conducting a quick fix for incidents, if any.
• Production server performance report and trend analysis, based on information provided by Technical Solution Services team from SS HK.
• Monthly report about environment health status, PIR status and BAU enhancement progress.
• Be the IT Application owner incl.ownership of all Azure and other technology resources (AD Groups, PIDs, etc)

Build and maintain modern data pipelines that make data available and accessible to the global company

• Design, implement, and maintain ETL processes for our data.
• Solving and supporting build, test, and deployment incidents if they happen
• Develop and maintain technical documentation and processes.
• Supervise and resolve operational issues related to infrastructure and data pipelines

Handling of ad-hoc request including:

• User query on mapping table/suspense records/policy extraction/User acceptance test cycle/New Product Launch.
• Compliance review.
• Disaster recovery drill.
• Document/process updates.
• System improvement for new requirements, system defects and system software upgrade

Minimum Job Requirements

• Bachelor’s degree in computer science and demonstrated ability in data engineering, Azure cloud and power platform
• 2 years experience in architecting data solutions on Azure cloud platform and experience in software development
• A proven experience in developing, maintaining and managing Tableau driven dashboards & analytics and solid grasp of Tableau administration/architecture.
• Proficiency in big data, analytics, database management, event driven, microservices, DevOps and/or machine learning operation in Azure cloud
• Experience with complex Data warehouse, data modelling, ETL design, and using large databases in a business environment
• Experience with Azure, Databricks ,PySpark and Spark SQL
• Experience with Tableau desktop and tableau server admin
• Good knowledge of azure resources standard processes, have critical thinking on quality software / product

Attractive benefits provided :-

Medical insurance

Work life balance

Hybrid working arrangement

Learning & development 

 #LI-DNI 
 #LI-DNP  

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.