Total 32,002 IT Analyst job vacancies in The United States of America

Position

The successful candidate will be an IT Business Analyst joining the Payment Systems Team, translating business & operation requirements into functional & system requirements as a part of the continual evolution of the existing payments platform for our client in the APAC region.

Key Responsibilities

Direct Responsibilities

• Requirements gathering with business, operations & other system interfaces
• Perform system/functional analysis to facilitate the functional requirements document (FRS)
• Creation of operational workflows, and use cases diagrams
• Contribute towards the relevant sections of the Requirements Traceability Matrix (RTM)
• Provide viable solutions that improve operational efficiency, user experience, and delivers business initiatives
• Review and sign-off the artefacts and solutions produced by the technical teams and vendor
• Provide SIT, UAT, regression, performance testing and rehearsal testing support
• To ensure successful implementation of solution on schedule

Contributing Responsibilities

• Engage vendors, other application/project teams for new payments platform development
• Contribute towards the end-to-end solutioning for new business products/offerings
• To share expertise by providing training and knowledge sharing sessions
• Support post production issues and provide necessary guidance to BAU teams

Competencies (Technical / Behavioral)

• 7+ years of IT experience in banking software development
• Strong analytical skills and attention to details
• Strong verbal and written communication skills
• Excellent interpersonal and negotiation skills
• Ability to work in a dynamic and multi-cultural environment
• Able to work independently or in a team to resolve issues and/or identify solutions in a timely manner
• In depth experience in Payments, Cash Management and Transaction Banking projects
• Extremely familiar with Payments and Collections/Receivables (TT, RTGS, ACH Bulk Payments, Direct Debit, Real-Time Payments, Cheques, Virtual Account, Liquidity Mgmt) and Operations BAU processing, across the APAC region
• Sound domain knowledge in Corporate Banking, Trade and Wealth Management
• Sound functional analysis and project management skills
• Hands-on experience with Payment Operations processing, data/interface mapping and troubleshooting
• Practice of SDLC and/or Agile Scrum

Good knowledge on:

• CBPR+ ISO20022 payment standard and SWIFT messages
• Straight-thru processing (STP) and operational efficiency
• Core banking and foreign exchange transactions
• Transaction reporting and advices
• Payments filtering and AML
• Reconciliation and settlement
• Cash flow management and financial / regulatory reporting
• Payment transformation lifecycle and implementation methodology

IT Systems Analyst

• Basic $2900-$4100 (salary will commensurate with experience)
  HP Allowance: $60
• Bonus and Flexi Benefits provided
• Monday-Friday: 08:30 AM - 05:30 PM
• Location:Tuas (Company bus at 0800 @Tuas Crescent MRT Exit B bus stop)

Job Scope

• Participate in the Microsoft Dynamics CRM 2013 Upgrade Project.
• Provide on-site support for the company's existing CRM system, ensuring smooth operations and resolving technical issues or user queries.
• Proactively gather and consolidate user feedback, analyzing suggestions, concerns, and enhancement requests.
• Conduct training sessions for the company's sales users, responding promptly to training requests and providing ongoing guidance.
• Collect and consolidate user feedback, and follow up with the vendor.
• Continuously update and maintain user manuals to reflect the latest features, enhancements, and best practices of the CRM system.
• Extend support to other sites as needed.

Requirements

• Diploma/Degree in IT or equivalent.
• Proficiency with Windows OS and common internet browsers.
• Relevant experience with Microsoft Dynamics CRM and other Microsoft products such as SQL Server, SSID, SSRS advantageous.
• Independent and fast learner, with ability to quickly grasp the intricacies of the CRM system (comprehensive on the job training will be provided).

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*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

KAM SHWU MIN | EA Personnel No.: R22111811

- Help to ensure the Service Desk attains and seeks to improve internally set and customer facing targets. - Monitor and action the IT Service Desk queue for the team, efficiently responding to queries within agreed Service Level Agreements. Customers/Users should be kept informed of progress. - Escalate customer issues and requests to Service Desk Supervisors. - Assess the impact and urgency of calls to enable appropriate prioritisation in line with Service Level Agreements - Champions a customer-focused approach and the delivery of high-quality products that respond to customers needs. - Participate in the review and resolution of major incidents where required - Assist in the maintenance of IT asset inventories as required. - Be able to work within other IT Service Desk teams as required by the needs of the service. - Prepared to undertake and complete tasks outside of their job description on an as-required basis in response to business demands. - Undertake other duties that are considered to be within the general scope of this post as required by the Service Desk Supervisor.

Job Description

• Work closely with the teams to understand the user story requirements
• Build test plans and test cases based on user story requirements and production release plan
• Prepare and review the test plans and test cases with team members
• Execute testing of test cases and review test results for correctness and completeness
• Ensure test scenarios, test cases and testing documents are traceable and auditable
• Prepare test management reports and statistics for reporting to management and as production release artefacts
• Any other ad-hoc duties as assigned by supervisors

Job Requirements

• Bachelor’s degree with hands on testing experience.
• Experience in quality assurance management within digital platforms.
• Knowledge in SQL and have experience in using SQL to retrieve and analyze data from database.
• Experience in logging test scenarios and test cases using Gherkins in Jira.
• Knowledge in wealth management process, content and investment products.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Lead, shape, and facilitate analysis and feasibility work with stakeholders for emerging change initiatives to build the business case for project activity
• Establish and maintain professional and consultative relationships with customers
• Assess the client’s business needs and business processes (current and future);
• Interview the domain experts at the client company to capture all relevant domain knowledge
• Conduct market research
• Document the client’s business requirements in detail, (requirement specifications) with all assumptions and caveats included
• Define quality attributes, external interfaces, constraints, and other non-functional requirements
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable and that they conform to standards
• Maintain expertise and knowledge of the business domain, technologies, and solutions
• Participate in peer reviews and inspections of requirements documents
• Participate in peer reviews of work products derived from requirements and specifications to ensure that the requirements were interpreted correctly
• Serve as an internal point of contact for the development team whenever requirements need clarification

Roles & Responsibilities (Able to work on shifts when necessary and requested)

Job Description

• Work closely with the teams to understand the user story requirements
• Build test plans and test cases based on user story requirements and production release plan
• Prepare and review the test plans and test cases with team members
• Execute testing of test cases and review test results for correctness and completeness
• Ensure test scenarios, test cases and testing documents are traceable and auditable
• Prepare test management reports and statistics for reporting to management and as production release artefacts
• Any other ad-hoc duties as assigned by supervisors

Job Requirements

• Bachelor’s degree with hands on testing experience.
• Experience in quality assurance management within digital platforms.
• Knowledge in SQL and have experience in using SQL to retrieve and analyze data from database.
• Experience in logging test scenarios and test cases using Gherkins in Jira.
• Knowledge in wealth management process, content and investment products.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

EA Licence No: 99C4599

Recruit Express Pte Ltd

About Grill?d
Grill?d Healthy Burgers is an innovative, dynamic brand with a simple aim; to make burgers that taste good but are also good for you. Grill?d opened its first restaurant in Hawthorn, Victoria in 2004 and now operates with over 170 restaurants across Australia.
Our burger revolution is sweeping the nation and?have?ambitious growth plans. The secret to our success? There is no secret, in fact, we shout it from the rooftops - we believe in providing fresh, quality food and empowering the heroes of the business, our Grill?d employees.
Our passion is contagious, and we are looking for like-minded individuals to join our team. Want to be part of a burger revolution? Join us!

About The?Role
Our IT team is continuing to grow and we're currently looking for a Business Analyst to join our team at Grill'd Support Office in Richmond. You ... Click here to view more detail / apply for IT Functional Analyst

IT Support Analyst



UE07 £39,347 – £46,974 per annum

ISG / Applications Directorate / Production Management

Full time, 35 Hours per week

Open-ended contract

We’re currently offering an exciting role for an IT/Applications Support Analyst to join our friendly Production Management team and work at the heart of one of the world’s leading universities. The role involves helping to support a variety of applications and offers a competitive salary of £39,347 – £46,974pa. This role offers a hybrid working pattern, with weekly anchor days worked on-campus in Edinburgh and the rest from home. The team would prefer full-time working hours (35hrs per week), but are committed to offering flexibility, so part-time hours or other flexible working options, i.e. compressed hours or staggered start/finish times, will be considered.



What we can offer you:

A competitive salary of £39,347 – £46,974 per annum.
A friendly team and chance to be part of a world-leading centre of academic excellence providing production support to contribute to the wide range of services and applications that support our students and staff.
Generous annual leave allowance of 40 days per year (inclusive of festive closure days)
Highly competitive defined-benefit pension scheme with a substantial employer contribution
A range of flexible working options to help prioritise work/life balance
A day of paid leave annually for your chosen volunteering activity
Access to excellent online learning and a Staff Scholarship fund
Varied staff discounts, family-friendly initiatives, support for staff wellbeing and more
Use our reward calculator to find out the total value of the pay and benefits for this role.



What the job involves:

Providing high quality technical support for corporate applications and working with colleagues and business partners across areas to ensure the smooth running of LIVE systems primarily under Student/Academic services (E.g.: Tribal SITS)
Contributing specialist business and technical expertise to project teams ensuring that new IT systems and facilities are introduced successfully with minimal risk to the ongoing operation of university business.

Longleat is seeking an experienced and technically skilled IT Support Analyst to join our team and help us continue our tradition of hiring engaged and productive employees.
Our dedicated IT team delivers top-notch support to the Longleat Group, catering to a range of needs including internal customers, systems, network, and services.
Reporting to the IT Manager you will be the first point of contact for technical inquiries, providing swift assistance with IT hardware and software, whether through phone, remote access, or face-to-face interaction.
Key duties will include:

To provide technical support in the installation, upgrading and maintenance of the EPOS software environment. Escalate problems as required to resolution
To provide technical support for both client server and peer to peer networks, internet connections and email systems.
To liaise with suppliers of maintenance and support services where appropriate to ensure the repair or maintenance of computer systems.
To provide IT hardware and software support including hardware repairs and redundant kit disposal; routine system, hardware and software maintenance; testing, installation and configuration of new hardware and software in a Network environment.

About you

A Level qualification IT or equivalent qualification
Full UK Driving Licence
Technical skills and best practice guidelines encompassing current versions of:

Microsoft operating systems for desktops & servers
Network management solutions
Help desk software and reporting


At least 2 years post qualification experience in a commercial or local government environment or at least 4 years relevant experience without qualification.
Experience of IT equipment build and repair techniques.

A little about us
At Longleat we offer a day out like no other, our guests are invited to step into the Thynn family home where they will find the finest example of Elizabethan Architecture. They are also immersed into the wild side, where they can visit over 120 species of animals by car, foot, train, bus, and boat.
With a core business of around 1 million guests every year, we are passionate about providing unforgettable experiences that bring family and friends together to create memories that will last a lifetime.
Our values
At Longleat, we believe in engaging and inspiring our employees, putting people first, taking accountability, continuously improving, and acting with integrity. We invite everyone who works with us to subscribe to these values, as they truly set us apart as a place to work.
Why join the Longleat team?
In this unique work environment, you will be surrounded by historic landscapes and listed buildings, all whilst listening to our lions roar and wolves howl. You will even have the opportunity to visit our adorable Koalas and cheeky meerkats during your lunch break.
You will receive a salary of £26,000 per annum, in addition to a range of attractive benefits that include;

29 days holiday inclusive of bank holidays, rising to 31 days at 5 years’ service.
Unlimited free entry to Longleat for our employees
Complimentary tickets to Longleat and Cheddar Gorge and Caves, 18 per annum pro rata
50% off Annual passes for Friends and Family
Discounts on food and beverages and retail merchandise
20% off VIP Experiences, 10% off Accommodation
Discretionary bonus scheme
Employee Assistant Programme
Employer contributory pension scheme
Life assurance scheme
Perks at work
Range of flexible working schemes
Great progression opportunities available.

Your contract
You will be on a permanent 37.5 hour contract, working 5 days out of 7, including weekends, evenings and bank holidays as required. The earliest start time is 8am, and the latest finish time is 8pm, varying in accordance with opening times. Positions available to start from 1^st April 2024.
Location: On Site - Longleat (Warminster, Wiltshire, BA12 7NW)
Sounds great! How do I apply?
If you are interested in this role, please apply online. We reserve the right to close this advertisement early if enough suitable applicants are received.

• Good working culture
• Be a part of a high-performing and professional team

About Our Client

Our esteemed client is having a global presence, premium brand in the wealth management domain, with a focus on servicing and advising elite private clients.

Job Description

• Ensure major incidents are resolved in the shortest period of time.
• Responsible for incident, problem and service level management.
• Initiate and coordinate incidents solving/resolution activities.
• Perform incident review and make recommendations for improvement.
• Part of the Major Incident Management Team (MIM).
• Take joint responsibility in the governance of the Incident and Problem Management end to end process with cross technology teams ensuring all KPI's are met.
• Facilitate post-mortem and RCA tasks for high-priority incidents.
• Produce comprehensive incident and problem reports to all required audiences.
• Co-own Problem Management activities for all managed incidents.
• Identify individual and at scale emerging problems and escalate issues into Problem Management queue.
• Conduct Root Cause Analysis for all escalated incidents and Problem Management tickets.
• Triage high priority /Major Incidents, work Support teams for resolution and perform escalations of notable incidents.
• Produce management information, including KPI's and reports.
• Follow up, analyse and track Incidents and SLA breaches.
• Drive and monitor the effectiveness of the incident, problem and service level management processes.
• Perform incident trend analysis and propose recommendations to improve incident trends.

The Successful Applicant

• At least 10 years of experience working in a Bank or financial institute.
• Hands on experience in managing Service, Change and Incident management.
• Experience in managing End user Support, Applications and Infrastructure services.
• Possess good people management skills across all levels with the ability to manage multiple support pillars to identify root cause of the incidence.
• Prioritise and multitask when managing incidences with multiple layers. Candidate should have in depth knowledge of regulatory TRM guidelines and of ITIL concepts.
• Good grasp of Site Reliability Engineer (SRE) concepts.

What's on Offer

• Good working culture
• Be a part of a high-performing and professional team

Contact

Shilpalekha Bhadoria (Lic No: R1876178 / EA no: 18S9099)

Quote job ref

JN-042024-6382739

Phone number

+65 6541 9959

Michael Page International Pte Ltd | Registration No. 199804751N

As one of Australia’s largest and most successful retailers, we pride ourselves on our people to drive the success of our business. The Just Group holds seven major retail brands - Peter Alexander, Smiggle, Just Jeans, Jay Jays, Portmans, Dotti and Jacqui E. We are based in Australia, New Zealand, Singapore, Malaysia and the United Kingdom.

About the Role
We have an exciting opportunity for a Business Analyst to join our IT team. This role will lead, plan and conduct the business and/or systems analysis phases of projects. The Business Analyst will also be required to scope, plan, execute, and finalise projects according to agreed deadlines, budget and quality, while providing technical business guidance in the implementation of enhancements to existing or new technology solutions.

Key Responsibilities
• Identify, analyse and document project requirements
• Translate business requirements into technical requirements
• Work with developers to scope effort/timeline for documented requirements
• Validate the feasibility of business requirements
• Identify and actively pursue business and IT process improvement and re-engineering
• Consult with stakeholders to understand key issues and develop options for review
• Support user acceptance testing and conduct regular documentation reviews
• Develop and manage relationships with stakeholders and work cohesively with 3rd party vendors as required
• Organise and conduct post implementation reviews
• Provide leadership in Agile delivery methodologies
• Provide improvement opportunities that will lift team performance and ensure smooth transition to operational support
•
Required Skills & Experience
• eCommerce platform experience (HCL Commerce highly desirable) and/or demonstrated ability to work with various Retail Systems
• Understanding of modern development technologies will be desirable alongside experience working within an Agile delivery team
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively across departments and levels
• Detail-oriented, organized, and capable of managing multiple projects simultaneously in a fast-paced retail environment
• Intermediate Microsoft skills
• Ability to build relationships & work collaboratively with suppliers and peers
• Ability to work autonomously
Perks
• Generous discount to be used across all of our 7 brands, and access to our sample sales across all brands
• Central office location based on St Kilda Rd, with direct access to the picturesque Fawkner Park
• Work closely within a supportive and collaborative environment
• Opportunities to support your ongoing growth and development
• Experience working for an international company with 7 iconic Australian brands
• Bring your dog to work!
If you fit the above criteria and are looking for an opportunity to grow with a business then this opportunity is for you – apply now!

Must have working experience in 3 or more of the following:

Web application

- ASP.Net platform (C#)

- HTML, CSS, Javascript, JQuery, BootStrap

- XML, JSON, SOAP (Interface, Webservice)

- Microsoft SQL Server

- Windows Presentation Foundation (WPF)

- Crystal report (version 7 & above)

Android & iOS project

- Flutter

- API (Entity Framework, Linq)

- Microsoft SQL Server

Role Summary

We are looking for an IT Business Analyst:

• To beef up the supply chain financing solutions team with Business Analyst to work on projects and application support of Connexis Supply Chain (Front Office & Back Office Application) global releases.
• To work with Product Managers and Operation users from all the regions (APAC/EMEA/AMERICAS) on the requirements gathering, impact analysis and functional specifications for the enhancements and issues reported in production. CSC Business Analyst is also responsible to define the test scope of SIT, UAT, and NRT and validating test outcomes with the users and testers.

Main Responsibilities

• To ensure the business/operational objectives of the new business requirements are well defined.
• Performing systematic business analysis.
• Validating business requirements to align with business/operations needs as well as IT architecture and security standards.
• Designing functional solutions & user workflows and documenting Functional Specifications.
• To walkthrough requirement and proposed solutions to all stakeholders and get it reviewed and signoff.
• To develop SIT/UAT/NRT scope and approach. To guide Testing team in writing test scenarios/cases and review to get signoff from stakeholders.
• To rationalize test cases when needed to match with available resources and target timeline.
• To validate SIT test results produced by testing team to signoff.
• To assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team.
• Documenting/reviewing user manuals and release notes as required.
• Assist in providing tactical/strategic solutions for new client requirements.
• Assist in the conversion/migration exercise where necessary.
• For production defects, perform functional analysis and propose solutions.
• Ensure Bank compliance policies and CIB ITO APAC standards/practices are strictly followed.
• To participate in technical design reviews and contribute to improve overall solution offered.

Qualifications & Experience

• Bachelor’s Degree in Information Technology, Computer Science or related fields.
• At least 5–8 years of total experience with last 2–3 years as IT Business Analyst, preferable in the domain of Trade Financing or supply chain Financing / Accounts Payable / Accounts Receivable.
• Knowledge in Agile and Waterfall SDLC mix project delivery environment with large number of stakeholders and users involved.
• Strong functional & business analysis skills with ability to communicate and bridge between business/operations & IT.
• Good functional experience in Supply chain/Trade Finance/Electronic invoicing applications is preferred.
• Good team player with great commitment and attitude.
• Good communication and coordination skill among multiple teams that are cross cultural and cross country.
• Ability to work independently.
• Familiar with standard formats such as XML, SWIFT, EDIFACT, ISO20022 & data transformations.
• Hands on database SQL knowledge.
• Experience in functional solutions design for large web applications and micro services, Well-versed with integrations and APIs, REST. Designing functional solutions for high volume, low latency, and high-availability and performance requirements of web applications.
• Good understanding and knowledge of key security subjects (SSL/TLS, PKI, Certificates) and user authentication solutions.
• IT Design and development exposure (Plus).

• Responsible of handling corporate user access control to the IT systems.

• To provision and de-provision IT systems access to users in accordance with the joiner and leaver process within the agreed KPI.

• Provide support in advisory capacity to IT Support teams, access approvers and audit teams.

• Liaise with System Administrators and Business Owners to understand role composition and profile management of systems.

• Participate in internal and external audits to produce evidence of process control.

• Ensure all access controls and processes are fit for purpose, and to identify opportunities to streamline the current processesand in order to meet the requirements of audit and compliance policies.

• Identify, document, develop and continually improve processes and controls for access to IT systems.

• Support the UAT testing on administration module to ensure new applications are on-onboarded efficiently, role profiles are appropriate and maintained and that general operation of the solution is monitored and maintained.

Job Requirements

• Diploma or Degree in Information Technology or relevant study.

• Individual interested in technology security and compliance.

• Demonstrates ability to manage communications with stakeholders.

• Work closely with Internal Audit, to align plans and strategy.

• Produce and deliver high quality work products including formal deliverables, technical -documentation and reporting.

• Relevant experience in access control and MS office product.

• Must maintain a strong understanding of access control policies/procedures, vendor onboarding processes and access management resources.

• Review request – Task System and the e-workflow tool.

• Strong discipline in compliance and security policies.

• Good system knowledge relating to workflow, SNOW and access control, or any of the relevant tools.

• Basic knowledge in desktop computing and Microsoft Office products.

For more information, please visit to www.gmprecruit.com and search for Job Reference: 20966
We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845

• Position : IT Business Analyst/System Engineer
• Location : Tai Seng (Circle Line)
• Working hours : Monday - Friday 9am - 6pm (Flexible)
• Salary (commensurate with experience) : Up to $4200 + AWS + Performance Bonus + 14 Days Annual Leave
• Duration : Permanent
• Industry : Business Management Consultant

Main Responsibilities:

• Working Experience in Web application
• ASP.Net platform (C#)
• HTML, CSS, Javascript, JQuery, BootStrap
• XML, JSON, SOAP (Interface, Webservice)
• Microsoft SQL Server
• Windows Presentation Foundation (WPF)
• Crystal report (version 7 & above)
• Android & iOS project
• Flutter
• API (Entity Framework, Linq)
• Microsoft SQL Server

Requirements:

• Diploma in IT/Computer Science
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684