Total 120,363 Customer Experience Manager job vacancies in The United States of America

Syarat Kelayakan Jawatan :-

1. Lelaki dan warganegara Malaysia.
2. Berumur tidak kurang daripada 30 tahun pada tarikh tutup iklan jawatan.
3. Mempunyai Ijazah Sarjana Muda atau Ijazah Sarjana dalam bidang Pengurusan Sumber Manusia, Pentadbiran Perniagaan atau Pengurusan yang diiktiraf oleh Kerajaan daripada institusi pengajian tinggi tempatan atau kelayakan yang diiktiraf setaraf dengannya.
4. Mempunyai Sijil Profesional Sumber Manusia adalah satu kelebihan.
5. Minimum lima (10) tahun pengalaman dalam bidang dan taraf yang sama.
6. Mempunyai kemahiran komputer yang baik, termasuk mengenal pakej perisian kewangan dan Microsoft Office 365.

Deskripsi Tugas Utama :-

Bertanggungjawab untuk membangun, melaksana dan mentadbir semua inisiatif dan aktiviti pengurusan dan pembangunan sumber manusia yang berkesan dan cekap untuk mencapai objektif perniagaan dan menjadikan syarikat sebagai majikan pilihan, berprestasi tinggi dan mencapai kepuasan bekerja, di dalam lingkungan pematuhan kepada polisi, peraturan dan Akta Pekerjaan 1955. 

Faedah-Faedah

• Elaun (Sara Hidup, Bil Telefon, dan lain-lain)
• Rawatan Perubatan, Optik dan Pergigian
• Insurans Berkelompok

RESPONSIBILITIES

• Improve operational management systems, processes, and best practices to enhance productivity and effectiveness.
• Oversees and manages the entire production timeline, from input to finished goods, to ensure smooth operations and optimal outcomes.
• Perform quality controls and monitor production Key Performance Indicators (KPIs) to ensure consistent, high-quality output. Ensure products meet quality standards and specifications.
• Manage the organization’s operational budgets, ensuring efficient utilization of resources.
• Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance.
• Formulate strategic and operational objectives aligned with organizational goals.
  Develop and execute production plan to meet customer demand and company goals.
• Create production schedules, allocate resources, and monitor progress to meet deadlines.
• Collaborate with procurement, customer service, planning and logistics teams to ensure timely availability of materials and logistics arrangements.
• Prepare and analyse reports on production performance, including key performance indicators.
• Ensure monthly stock take activities and accurate records.
• Set performance goals and provide regular feedback to team members.
• Foster a collaborative and productive team culture.
• Supervise and lead team members, and evaluate their performance.

REQUIREMENTS

• At least Bachelor Degree in any field.
• Ability to inspire and motivate teams.
• Strong verbal and written communication skills.
• Ability to mediate conflicts among team members.
• Excellent problem solving and analytical skills.
• Being capable of adjusting strategies or processes in response to dynamic business environments and unexpected changes.
• Having a keen eye for detail to identify potential operational inefficiencies, mitigate risks, and maintain quality standards.
• A mindset focused on continuous improvement involves constantly seeking ways to enhance operational processes and outcomes.
• Knowledge of ISO 9001, 14001 and 45001 compliance requirements.
• Experience in rubber manufacturing will add advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (food, transportation, etc.)
• Regular team activities
• Medical insurance
• Yearly medical Check up
• Dental & Vision
• Open & MNC culture
• Personal development opportunities

RESPONSIBILITIES

• Improve operational management systems, processes, and best practices to enhance productivity and effectiveness.
• Oversees and manages the entire production timeline, from input to finished goods, to ensure smooth operations and optimal outcomes.
• Perform quality controls and monitor production Key Performance Indicators (KPIs) to ensure consistent, high-quality output. Ensure products meet quality standards and specifications.
• Manage the organization’s operational budgets, ensuring efficient utilization of resources.
• Manage and supervise the workforce, including task allocation, setting deadlines, and monitoring performance.
• Formulate strategic and operational objectives aligned with organizational goals.
  Develop and execute production plan to meet customer demand and company goals.
• Create production schedules, allocate resources, and monitor progress to meet deadlines.
• Collaborate with procurement, customer service, planning and logistics teams to ensure timely availability of materials and logistics arrangements.
• Prepare and analyse reports on production performance, including key performance indicators.
• Ensure monthly stock take activities and accurate records.
• Set performance goals and provide regular feedback to team members.
• Foster a collaborative and productive team culture.
• Supervise and lead team members, and evaluate their performance.

REQUIREMENTS

• At least Bachelor Degree in any field.
• Ability to inspire and motivate teams.
• Strong verbal and written communication skills.
• Ability to mediate conflicts among team members.
• Excellent problem solving and analytical skills.
• Being capable of adjusting strategies or processes in response to dynamic business environments and unexpected changes.
• Having a keen eye for detail to identify potential operational inefficiencies, mitigate risks, and maintain quality standards.
• A mindset focused on continuous improvement involves constantly seeking ways to enhance operational processes and outcomes.
• Knowledge of ISO 9001, 14001 and 45001 compliance requirements.
• Experience in rubber manufacturing will add advantage.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (food, transportation, etc.)
• Regular team activities
• Medical insurance
• Yearly medical Check up
• Dental & Vision
• Open & MNC culture
• Personal development opportunities

Responsibilities:

• Responsible for data entry for supplier invoices, pruchase order and sales
• invoices into accounting system.
• Maintain petty cash book.
• Maintain accounting database by entering data (Autocount).
• Provide administrative support to colleagues, and management.
• Ad hoc task assign by superior.
• Manage backend adminstration for retail.

Requirements:

• Candidate must possess a Diploma/Degree in Accounting, Finance or Business   Administration or equivalent.
• Excellent organizing skills, good sense of responsibility, strong understanding and communication skills.
• Required language(s): Chinese 
• Fresh graduates are encourage to apply
• Preferable Chinese candidates.
   

Perks & Benefits

• EPF contribution
• Annual Leave
• Open culture

• Preparation and review of finance and accounting overall functions, including payments as part of Finance day-to-day operations
• Ensure timely and accurate submission of monthly/quarterly/annual management report with proper analysis of schedules
• Assist in handling tax matters as assigned in close liaison with the tax agents, including having understanding of tax regulations.
• Enable proper tax planning and ensure timely and accurate filing of annual tax return, tax estimation and payments
• Assist in liaison with external auditors to finalize the annual audit and ensure the statutory audited report are promptly submitted to Company Registrar
• Undertake any other jobs and duties assigned from time to time from superior
• Preparation of finance and accounting policies and procedures
• Collaboration with other business unit routinely
• Supporting and working on the financial forecast and annual budget
• On going review the internal control process of its effectives
• Monitoring cash flow, receivables and reconciliation of cash balances via bank statement
• Drive the finance and accounting related project

Perks & Benefits

• Nearby public transport
• Flexible working hours
• Casual dress code

Job Responsibilities:

• Attending general inquiries, complaints, comments, and feedback from customers via live chat, phone, and email
• Provide accurate information and assistance in a professional matter to customers.
• Respond to all customers’ requests in an accurate and timely manner.
• Document call center processes and FAQs, and work on continuous process improvement.
• Manage feedback or complaints and liaise with backend support to resolve issues
• Tracking and documenting customer data and service issues
• Exceed customers’ expectations in terms of customer service and accurate information
• Work in a team to achieve the required KPI elements

Job Requirements:

• Must possess at least a Certificate, Diploma, or Bachelor's degree in any field (Fresh graduates are encouraged to apply)
• Able to work in the morning shift. 
• Good listening, interpersonal, organizational skills & customer service orientation
• Adaptability, initiative & stress tolerance
• Attention to detail and accuracy
• Possess a service-oriented mindset with excellent telephone etiquette
• Good verbal and written communication in Bahasa Melayu/ English
• Motivated, driven, and energetic work ethic
• Strength in communication and competence in consulting and giving accurate directions to customers.
• Positive and serving attitude, professionalism, patience, friendliness, and engagement toward customers

Perks & Benefits

• Medical subsidy 
• Monthly call incentive 
• Annual Performance Bonus 
• Monthly attendance incentive RM200

Job Scope

Finance Operations:

1. Procurement to Payables Cycle (P2P):
   - Review, process, and reconcile vendor invoices.
   - Execute payments according to approved cycles.
   - Perform periodic reconciliations.

2. Revenue to Receivables Cycle (R2R):
   - Process customer invoices and recognize revenue.
   - Ensure alignment with incurred costs.

3. General Ledger (GL):
   - Execute miscellaneous transactions and journals.
   - Coordinate financial account closures.

4. Fixed Assets (FA):
   - Record fixed asset transactions and depreciation.
   - Maintain Fixed Asset Register and reconcile.

5. Cash and Bank (C&B) or Treasury:
   - Prepare bank reconciliations and manage cash flows.
   - Assist in banking matters.

6. Statutory and Management Reporting and Taxation (R2RPT):
   - Prepare statutory and management reports.
   - Maintain relevant schedules and dashboards.

7. Group Reporting and Taxation (R2RPT):
   - Assist in Group reporting and tax compliance.

8. Operations Finance:
  - Prepare adhoc, monthly, quarterly, and yearly financial reports.
  - Support Financial Planning and Analysis (FP&A) activities.
  - Contribute to budgeting and forecasting processes.
  - Manage inventory systems.
  - Analyze financial and operational KRA/KPI dashboards.
  - Drive process improvements and ensure internal controls.
  - Ensure compliance with company policies and statutory requirements.
  - Support financial initiatives for growth and compliance.

Requirements: 

• Recognized degree in Finance/Accountancy and/or Professional Qualification ACCA / CIMA/MICPA or equivalent;
• Min 10 years applicable experience in financial reporting/costing and manufacturing accounting, contract accounting or service accounting
• Reporting to the Group Chief Financial Officer (GCFO)
• Strong in accounting technicalities and business process workflow
• Proficient in Microsoft Excel and Power Point is preferred. Exposure in using an ERP system
• Good commercial and operational acumen and with ability for hands-on engagement
• Passion for detailed work and drive to ensure timely and quality deliverables
• Must be proactive, a team player and good communication skills
• Effective managerial skill and ability to lead project base assignments
• Special working arrangement will be considered on a case by case basis
• Some travelling to Bersatu’s facilities and site offices are required
• Proficiency in English, Bahasa Malaysia and Mandarin is encouraged

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities

Responsibilities:

• Have knowledge and can understand engineering design of Water Treatment System.
• To prepare and ensure all the drawings / document to be submitted as per project schedule.
• To ensure Engineering Details in accordance to requirement.
  Responsible for planning, conducting and coordinating the technical and management aspects of projects & customers’ requirement.
• Meet with customers to provide technical solutions, handle customers’ needs & manage suppliers / subcontractors in meeting projects’ costing & technical requirement.
   

Requirements:

• Resourceful and a great problem solve with ability. 
• Strong leadership is necessary in projects & technical management.
• A good understanding of technical issues & a technical problem solving altitude
• Degree in Chemical / Mechanical / Electrical Engineering or others relevant Engineering.
• Possess relevant min 5 years working experience in water treatment and design experience highly favourable. 
• Skillful in Autocad or drawing software is added advantages
• Willing to travel outstation (Company transport provided)

Perks & Benefits

• Commission and bonus
• Medical insurance
• Open culture

Qualifications :

• Degree or Diploma in Mechanical/Chemical Engineering from a recognized institution
• Minimum 8 years working experience in mill management and project related work
• Good interpersonal and communication skills
• Willing to travel on overseas assignments
• Assist project execution team 

Duties & Responsibilities  :

• Undertake project planning, design, preparation of tender supervision and supervision of construction as per project/contract requirements.  
• Assist in matters related to Authority approvals for projects.  
• Undertake any other related tasks as per project/contract requirements.    
• To liaise with client, contractors, technology providers/suppliers, and all other stake holders on project related matters as required.     
• Coordinate with client on the progress of the project implementation and attend to all requests made by the client on the project.  
• Visit project sites to monitor progress and ensure conformance of design drawings, specifications and enforce good engineering practice.
• Conduct site meetings, oversee work of site staff and certify progress claims of contractors and suppliers.  
• Discuss any specific requirements with the client and other related parties, if need arises.
•  Manage, direct and monitor progress during each phase of a project development.  
• Resolve design and construction problems, as they arise competently and speedily.  
• Reply all letters, e mails and correspondences and submit minutes of meetings and reports (if required) promptly.  
• Coordinate and supervise the work of the draughting and support staff.  
• Any other tasks assigned by the firm in the course of project development or implementation 

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Compares prices amongst various vendors in order to make sound purchasing decisions.
• Manage within a given budget to purchase goods and services for an organization.
• Guarantees that products are delivered in a timely manner, and that the quality of the goods received is satisfactory.
• Negotiate with contractors on price, mode of shipping, and delivery time.
• Purchase goods such as office supplies on a continuing basis in order to maintain certain inventory levels.
• Monitor invoices for accuracy, and authorizes the accounts payable department to issue payment.
• Analyse the performance of certain vendors in order to decide whether or not to continue buying from them.
• Input data concerning inventory and order amounts into a computer database.

Requirements:

• Proven working experience as a procurement specialist.
• Knowledge of sourcing and procurement techniques as well as a dexterity in 'reading' the market.
• Talent in negotiations and networking.
• Thorough knowledge of supplier or third party management software.
• Excel in decision-making and working with numbers.
• Familiarity in collecting and analyzing data.
• Possess at least a Bachelor's Degree in Supply Chain Management, Logistics or Business Administration.

Perks & Benefits

• Employee equity
• Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

Qualifications :

• Degree or Diploma in Mechanical/Chemical Engineering from a recognized institution
• Minimum 8 years working experience in mill management and project related work
• Good interpersonal and communication skills
• Willing to travel on overseas assignments
• Assist project execution team 

Duties & Responsibilities  :

• Undertake project planning, design, preparation of tender supervision and supervision of construction as per project/contract requirements.  
• Assist in matters related to Authority approvals for projects.  
• Undertake any other related tasks as per project/contract requirements.    
• To liaise with client, contractors, technology providers/suppliers, and all other stake holders on project related matters as required.     
• Coordinate with client on the progress of the project implementation and attend to all requests made by the client on the project.  
• Visit project sites to monitor progress and ensure conformance of design drawings, specifications and enforce good engineering practice.
• Conduct site meetings, oversee work of site staff and certify progress claims of contractors and suppliers.  
• Discuss any specific requirements with the client and other related parties, if need arises.
•  Manage, direct and monitor progress during each phase of a project development.  
• Resolve design and construction problems, as they arise competently and speedily.  
• Reply all letters, e mails and correspondences and submit minutes of meetings and reports (if required) promptly.  
• Coordinate and supervise the work of the draughting and support staff.  
• Any other tasks assigned by the firm in the course of project development or implementation 

Perks & Benefits

• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

5.5 working days per week or flexi hour (44-45 hours per week)

Responsibilities
- receiving booking enquiry
- ⁠assist customer with any requirements, pre-arrange for their stay
- work closely with farm owner for any customize booking based on customer’s special requirements
- ⁠provide quotation to customer
- ⁠coordinate with the housekeeping & resort team based on customer’s requirements and prepare for their stay
- ⁠check-in / check-out customer
- ⁠standby for customer throughout their stay
- ⁠routine check with the maintenance team on the facilities
- ⁠receiving review from customer and feedback to the team for encouragement / improvement

Requirements:
- preferably physically fit individuals 
- ⁠at least 3 years experience in customer service 
- ⁠fluent in English & Mandarin
- ⁠able to work during weekend / public holiday
- able to work flexibly according to booking date
- ⁠able to cope with any ad hoc
- ⁠flexible in any situation
- ⁠capable in handling complaints
- ⁠good manners to customer at all time
- ⁠have good leadership to work with the team in order to provide good hospitality to customers
- ⁠able to stay in farm area during the week of work
- ⁠love nature, practice healthy lifestyle, eco friendly are bonus to this job
- ⁠own transport is needed

Benefits:
- full time job
- ⁠EPF + SOCSO + SIP
- ⁠Paid Annual Leave, Medical Leave, Replacement Leave, Funeral Leave, Wedding Leave, Hospitalize Leave, Maternity Leave
- Worked on Rest Day additional x1.0 pay
- Worked on Public Holiday additional x2.0 pay
- ⁠staff purchase
- ⁠hostel provided for out-station staff
- ⁠meals provided during the days has customer stay
- ⁠excess farm produce provided for self cook

Perks & Benefits

• Medical
• EPF 
• Sosco 

Job Description:

• Conceptualize and develop innovative design solutions for remodel / ground up / conversion that meet brand DNAs, business objectives and project requirements
• Translate the concept design into detailed interior design plan, namely schematic design, construction documents and detailed drawing with specifications
• Oversee project execution from inception to completion, easuring quality, budget, and timeline adherence
• Conduct site inspection to ensure design is compiled according to approved plan and high quality standards
• Able to mitigate potential delays and troubleshoot any issues that may arise during the project lifecycle
• Support maintenance and repair work for assigned areas
• Manage project budgets and ensure effective cost control throughout the project
• Identify cost-saving opportunities and negotiate or better pricing without compromising project quality
• Coordinate with related departments, contractors, vendors, consultants, mallmanagement and landlord on assigned projects, keep things moving forward efficiently and productively

Job Requirement: 

• Candidate must possess at least Degree in Interior Design, Project Management or a related field
• Minimum 3 years of experience in interior design and related areas of project management
• Proficient in AutoCAD, 3D software and Microsoft Office
• Exposure in retail industry will be an advantage 

Perks & Benefits

• Flexible working hours
• Work Life Balance
• Group Medical insurance
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Snack Bar & Coffee 

Regional Sales and Marketing Manager

Overview: 

We are seeking a highly motivated and experienced Regional Sales and Marketing Manager, reporting directly to the MD to join our dynamic team based in JB/ Singapore. 

This role requires a blend of sales, business development, marketing skills, and the ability to manage multiple tasks efficiently. The ideal candidate will be responsible for developing and executing strategic sales and marketing initiatives to drive revenue growth. This role requires strong leadership skills, a deep understanding of the environmental industry, and a proven track record of success in sales and marketing.

Job Description:

1) Responsible for overall sales & marketing activities; including conducting technical presentation & bidding for tenders in the Environmental industry.

2) Develop and implement comprehensive sales and marketing plan to the potential clients of the company's environmental products & services.

3) Provide technical expertise for tenders and sustain a strong relationship with existing clients and tap into existing clients’ opportunities. 

4) Identify and pursue new business opportunities through proactive prospecting, networking, and relationship building.

5) Achieve marketing and sales operational objectives and execute monthly business plans. 

6) Facilitate customer visits and engagement activities. Improve product marketability and profitability by identifying and capitalizing on market opportunities.

7) Provide regular reporting and updates to senior management on sales and marketing activities, performance metrics, and strategic initiatives. 

Requirements:

1) Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree in Chemical Engineering or Mechanical Engineering or Environmental Engineering or Chemistry, or Business Administrative or equivalent; MBA preferred.

2) Preferably with more than 5 years sales-related work in environmental related projects or chemical sales (example waste management & waste-water treatment, renewable energy, waste recycling business and etc.)　

3) Demonstrated capability to conduct technical sales and marketing to clients and understanding of market trends, regulations, and competitors.

4) Strong interpersonal skills, highly motivated and self-driven. Proficient in negotiation, analysis, and problem-solving.

5) Strategic thinker with the ability to develop and execute innovative sales and marketing strategies.

6) Strong business mind and financial literacy and willing to travel. 

Required language(s): Bahasa Malaysia, English, Mandarin (optional)

Benefits :

• Exposure to overseas projects.
• Excellent opportunity for personal growth and career development. 
• Attractive benefits such as company car with free petrol, medical claim, site allowance and free company phone and phone bill subscription. 

If you meet the qualifications and are looking for a challenging yet rewarding opportunity, we encourage you to apply for this position. Join our team and contribute to our continued success!

Responsibilities:

• Conduct credit review on new credit applications and other proposals involving credit exposures as well as non-performing receivables in accordance with the company’s credit policies and guidelines.
• To provide coaching and guidance to junior Credit Associate (CA) on product knowledge, credit assessment technique and company’s internal policies and procedures.
• To review reports prepared by Senior Associate (SA) and CA and to support/supervise their preparation of credit evaluation reports, analysis of market condition, economic development and industry review.
• Perform regular updates on industry review by the rating/research houses for the reference of Business Units to keep abreast with the fast-changing business landscape and environment.
• To conduct joint customer visits with Business Units and Branch visits when necessary.
• To support the department's review of new products’ performance, including risk monitoring to identify trends/risk characteristics of loan portfolio.
• To undertake and assist matters in the spectrum of Risk Management related scope and any other duties assigned by the Head of Department.

Requirements:

• Degree in Business Studies, Economics, Finance/Accountancy/Banking or equivalent with Chartered Banker (CB)/ Associate Chartered Banker (ACB)/ Professional Credit Certification (PCC)/ Certified Credit Professional (CCP) qualification.
• Preferably possess at least 5 years of relevant experience in evaluation of commercial loans.
• A team player with strong leadership skills, good communication skills with a proactive problem-solving attitude.
• Strong critical thinking and analytical skills, resourceful and attentive to details.
• Possess good command of English with a flair for comprehensive report writing.
• High self-motivation and able to work independently.
• Possess sense of urgency, able to multitask and work under pressure.
• Proficient in Microsoft Office applications.

Perks & Benefits

• Flexible working hours
• Nearby to LRT Kerinchi Station
• Medical benefits inclusive insurance, dental and optical
• 16% employer EPF contribution