Total 177 Customer Experience Manager job vacancies in Petaling Jaya

職責：
1. 在規定的期限和預算內規劃、執行和完成專案。
2. 根據業務目標定義專案目標、範圍和可交付成果。
3. 制定全面的專案計畫和溝通文件。
4. 向團隊成員和利害關係人清楚傳達專案期望。
5. 估計實現專案目標所需的資源和人員。
6. 與所有專案參與者一起持續管理專案期望。
7. 將任務和責任委派給適當的團隊成員。
8. 辨識並解決專案團隊內的衝突和問題。
9. 追蹤專案進度和里程碑，並定期提交報告。
10. 輔導和指導專案團隊成員，促進責任感和成長。

資格：
1. 工程學士學位（電機、機械或相關領域）。
2. 在電氣和/或機械工程領域擁有豐富的專案管理經驗。
3. 熟悉專案管理軟體和工具。
4. 能夠有效領導團隊並在緊迫的期限內管理多個專案。
5. 優秀的解決問題、組織和溝通能力。

技能：
1. PMP或同等認證受到高度重視。
2、較強的分析與決策能力。
3、有合約談判及管理經驗。
4.善於進行風險管理。

工作環境：
您將在辦公室環境中工作，並定期進行現場訪問，需要與客戶和現場團隊互動。這個角色需要靈活性和適應具有不同技術要求的專案動態需求的能力。
該職位非常適合具有領導才能、熱衷於提供創新電氣和機械解決方案、有幹勁的個人。如果您希望引導專案成功並在行業中產生實際的影響，我們鼓勵您申請。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 事假
• 開放文化
• 個人發展機會

Responsibilities:

• Design compensation and benefits packages.
• Coordinate in the performance review procedures (e.g. quarterly/annual evaluations).
• Implement effective sourcing, screening and interviewing techniques.
• Assess training needs and coordinate learning and development initiatives for all employees.
• Monitor HR department's budget.
• Act as the point of contact regarding labour legislation issues.
• Create and run referral bonus programs.
• Review current HR technology and recommend effective software.
• Measure employee retention and turnover rates.
• Oversee daily operations of the HR department.

Requirements:

• Proven work experience as an HR Executive, HR Manager or similar role.
• Experience with Human Resources Management Systems / Applicant Tracking Systems.
• Familiarity with full-cycle recruiting.
• Strong knowledge of labour legislation (particularly employment contracts, employee leaves and insurance).
• Demonstrable leadership abilities.
• Excellent communication skills.
• Possess at least a Bachelor's Degree in Human Resources Management or relevant field; MSC is a plus.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport

Project manager is responsible for overseeing all aspects of construction project from inspection to completion. Be a team player in delivering sucessful construction projects by effectively managing resources, schedules, budgets and stakeholder expectations. 

1. Supervise and inspect construction works to ensure compliance with approve architectural drawings and specifications
2. Coordinate with architects and engineers to understand the project details and requirements 
3. Coordinate with internal and external parties to address construction-related matters
4. Resolve any problems occur on technical and site issues that rise during the construction period.
5. Perform risk management to minimize project risks. 
6. Attend client/Achitect/Consultant meeting
7. Developing comprehensive project plans, including timelines, budgets and resource allocation
8. Ensure all construction works meets quality standards and project are delivered on time within stipulated scope and budget
9. Resolving issues and conflicts that arise during construction
10. Assist in the preparation of project closeout documents, including progress, issues and recommendations. 
11. Performance any other job responsibilities assigned by the management as and when required

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Company trips
• Medical insurance
• Personal leave

您將向總監/總經理匯報，並負責領導團隊正確實施和管理辦公室項目，包括：-

• 準備投標的數量和定價，包括向分包商和供應商徵求報價；
• 準備漸進式索賠並核實分包商的索賠，包括在必要時訪問專案現場；
• 準備進度報告、建築材料採購和交付時間表，包括與採購部門聯絡；
• 至少擁有工料測量高級文憑或同等學歷

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 醫療保險
• 事假

職位描述

大客戶經理負責與客戶建立長期、信任的關係。客戶經理的職責是監督分配的客戶組合，從現有客戶中開發新業務並積極尋求新的銷售機會。

職責包括：

• 與客戶建立牢固的關係
• 與主要業務主管和利害關係人聯繫並準備銷售報告
• 回答客戶的疑問並在新舊客戶中識別新的商機。
• 與跨職能內部團隊（包括管理、採購、物流、財務部門）聯絡，以改善整個客戶體驗。
• 擔任所有客戶帳戶管理事宜的主要聯絡人
• 確保根據客戶的需求和目標及時、成功地交付我們的解決方案
• 向內部和外部利害關係人清楚傳達月度/季度計劃的進度
• 與現有客戶開發新業務和/或確定需要改進的領域以滿足銷售配額
• 預測和追蹤關鍵客戶指標（例如季度銷售結果和年度預測）
• 準備帳戶狀態報告

要求和技能：

• 已證明的工作經驗
• 具有溝通、展現和影響組織各級關鍵利害關係人的能力
• 擁有根據客戶需求提供以客戶為中心的解決方案的經驗
• 具有同時處理多個客戶管理專案的能力，同時保持對細節的敏銳關注 出色的傾聽、談判和演示能力
• 良好的口頭和書面溝通能力擁有自己的交通工具能夠出國旅行

工作職責：

• 處理和監控公司全套帳目，包括分類帳的更新和驗證、銀行往來調節、應付帳款、應收帳款、月末結帳到會計系統，快速、準確，並妥善歸檔所有相關文件。
• 支持月末、季度和年末的財務結算和報告。
• 確保及時結帳，包括準備財務報表/報告、支援時間表和相關事宜。
• 負責現金管理、預算和預測並及時提交管理報告。
• 處理審計和稅務表的年終報告。
• 協助現金管理和執行
• 協助準備貿易融資文件。
• 與審計師、稅務代理人、公司秘書、政府機關和銀行家聯絡。
• 不時履行任何其他職責和責任。
• 符合 ISO 9001 QMS 要求

職位需要：

• 金融/會計文憑、學位或專業會計資格或同等學歷。
• 至少2年處理全套會計的經驗
• 良好的商務英語口語和書面能力。
• 此職位優先考慮普通話流利。
• 優秀的人際交往、溝通和組織能力以及在緊迫的期限內獨立工作的能力。
• 充滿活力、自我激勵、以結果為導向的團隊合作者。
• 能夠在 Kelana Square Kelana Jaya Petaling Jaya 工作

津貼和福利

• 開放文化
• 個人發展機會

JOB RESPONSIBILITIES : 

• Develop a short term and long term sales strategy & plan to achieve set sales department objectives and goals (i.e. sales revenue, growth, market share and profitability).
• Ensure all planned activities are implementing effectively by meeting the set objectives: i.e number of attendance, recruitment of business builders and sales target. 
• Ensure that all events initiated meet up to the company expectations in terms of content, attendance, number of business builders and recruitments.
• Ensure all planned  activities cum sales campaigns are meeting the set objectives
• Build up business market  : Drive the business  expansion as per the Group’s direction 
• Monitoring the consultants’ performances – to propose remedy action plan to overcome the short fall ( if any). 
• Key development and sales management - Support network leaders in the network development and sales growth. 
• Conduct regular trainings and meetings with key consultants  – gather market feedbacks, communicate company sales strategy. 
• Field work with consultants is necessary especially in reviewing the results hence training, coaching and mentoring are to ensuring the progress and growth
• Any other functions, which may be assigned by the Top management from time to time

This position requires to travel

JOB COMPETENCIES / REQUIREMENTS:

Qualification

Possess tertiary qualification in business/marketing related discipline or equivalent. 

Experience

Min 5 years managerial experience in sales (preferably in MLM industry).

Skills & Knowledge

• Good command of language Mandarin and Malay is a must ( bi language or tri language) 
• Command good public speaking skill
• Leadership and people management
• Strategic planning 
• Good interpersonal skills
• Knowledge in MS Office 
   

Behavioral Traits – State the type of personality required to fit the job

• Determined nature and results-oriented
• Do things in a structured manner
• Positive disposition
• Good team player
• Patience
• Creative

Perks & Benefits

• Attractive Salary Package
• 5 working days
• Passionate and Friendly Working Environment
• Insurance & Medical Benefit
• Career growth & advancement

Responsibilities:

• Responsible for the delivery of media sales results.
• Work with agencies & clients to provide outdoor media solutions, develop new business.
• Serve as primary day-to-day liaison with agencies & clients and maintain positive ongoing relationships.
• Manage multiple campaigns simultaneously while interfacing with different internal and external contact

Requirements:

• Bachelor's degree or equivalent experience.
• Proven success in media sales & client management.
• Familiarity with sales performance metrics.
• Strong negotiation, presentation and communication skills.

Perks & Benefits

• Parking subsidy
• Central location
• Medical,Dental & Optical
• Personal leave
• Commission

Key Responsibilities:

1. Finance Operations: Supervise day-to-day financial operations, including accounts payable, accounts receivable, general ledger and month-end closing activities. 

Implement and maintain financial controls to ensure accuracy, completeness, and compliance with internal policies and external regulations.

2. Process Improvement: Identify opportunities for process optimization and lead initiatives to enhance efficiency within the finance operations function.

3. Financial Reporting: Prepare and analyse financial statements, ensuring accuracy and compliance with accounting standards. Provide insightful financial analysis to support management in decision making processes.

4. Budgeting and Forecasting: Collaborate with department heads to develop and manage annual budgets. Conduct variance analysis and provide recommendations for budget optimisation.

5. Cash Flow Management: Monitor and manage cash flow to ensure operational needs are met. Implement strategies to optimize working capital and liquidity. 

6. Audit: Audit financial documents and processes to ensure compliance with regulations and internal policies.

7. Problem-Solve: Problem-solve financial discrepancies and issues with a critical and analytical mindset.

8. Attention to Detail: Pay meticulous attention to detail when working with financial data to prevent errors.

Job Requirements:

Understanding of finance, accounting, and bookkeeping principles.
Strong time management and attention to detail.
Ability to work independently and prioritize tasks to complete assigned duties.
Bachelor degree in Accounting and Finance or equivalents, CIMA / ACCA / CPA preferred. 
Preferred experienced in Xero / ERP systems
Preferred experienced in supervisory role

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Job Description

• Assist Sales Manager in new business development and attend to new business enquiries.
• Attend to enquiries from exisitng customer which include pricing enquiry, technical specification, follow-up of order and delivery schedule.
• Must be a master seller. Schedule meetings, sales appointments and following up with customers regarding order status.
• Build and maintain rapport with potential, existing & new customers.
• To achieve monthly sales target set and ensure outstanding payment collected within 90 days in order to enjoyed sales commission.
• To ensure that services and fire fighting equipment are delivered to customers’ expectations.
• Prepare quotation and meet customer to explain on quotation and job requirement.
• Assist customers in the submission of a Fire Certificate application. Training shall be provided.
• Monitoring sales performance and compiling reports.

Job Requirement

• Candidates must possess good effective communication and interpersonal skills with all customer from all level
• Candidates able to speak fluently in English, Bahasa Malaysia and Chinese language 
• Candidates must possess own car and valid D car license
• Candidates must have at least 2 years working experience in sales field
• Candidates must possess at least SPM, STPM, Diploma or Degree in any field
• Candidate must be a go getter and agressive in closing sales

Perks & Benefits

• Commission and bonus
• Allowance (travelling, toll and parking, mobile etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture

Position Purpose 

The purpose of this role is to drive the efficiency and effectiveness of our supply chain
operations, ensuring that our products are delivered to customers on time and in full,
contributing to the overall success and competitive position of our company. This
position is responsible for optimizing processes, enhancing collaboration with key
stakeholders, and driving continuous improvement initiatives to meet customer
demands, minimize costs, and maintain high standards of service excellence.

Major Tasks & Responsibilities : 

• Develop and implement comprehensive supply chain strategies aligned with overall business objectives.
• Collaborate with key stakeholders to ensure supply chain plans support company growth and customer satisfaction goals.
• Enhance order processing and fulfillment to meet the fast-paced demands of the FMCG market.
• Collaborate with Sales and Client Management teams to prioritize orders and resolve any issues related to order fulfillment.
• Manage goods returns, aligning with customer satisfaction and industry benchmarks.
• Lead demand planning and inventory management to prevent stock-outs and
  overstock situations.
• Implement inventory control measures tailored to optimize stock levels and reduce holding costs.
• Utilize advanced inventory management tools to track and analyze stock
  movements.
• Manage our 3PL warehouse operations and logistics, optimizing for cost and
  performance.
• Collaborate with 3PL providers to optimize warehouse layout, inventory
  management, and distribution processes.
• Monitor 3PL performance against key performance indicators (KPIs) and implement improvements as needed.
• Identify opportunities for process improvement and efficiency gains within the supply chain.
• Implement best practices and continuous improvement initiatives tailored to the unique demands of the FMCG industry to enhance overall supply chain performance.
• Develop and implement risk management strategies specific to the FMCG industry to mitigate potential disruptions in the supply chain.
• Stay informed about industry trends and external factors that may impact the supply chain.
• Work closely with various departments, including Sales, Client Management, Marketing, Business Support and Finance, to streamline processes and enhance overall supply chain effectiveness.
• Foster a culture of collaboration and communication across the organization.

Work Relations 

Internal : Collaborate closely with cross-functional teams, including Sales, Client
Management, Business Support and Finance, to achieve supply chain objectives and
drive continuous improvement initiatives.

External : Build and maintain strong relationships with suppliers, vendors, agencies,
logistics partners, and third-party logistics (3PL) providers to ensure a seamless flow of goods and services throughout the supply chain.

Qualifications 

• Bachelor & degree in Supply Chain Management, Business Administration, or a
  related field
• Minimum 3 years of experience in supply chain management roles within the FMCG industry, with a track record of success.
• Experience managing third-party logistics (3PL) warehouse and logistics operations.
• Strong analytical and problem-solving skills.
• Excellent leadership and team management abilities.
• Proficient in supply chain management software and best practices in the FMCG
  industry.
• Effective communication and negotiation skills.
• Resilience and the ability to thrive under pressure.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities

Job Description

• Assist Sales Manager in new business development and attend to new business enquiries.
• Attend to enquiries from exisitng customer which include pricing enquiry, technical specification, follow-up of order and delivery schedule.
• Must be a master seller. Schedule meetings, sales appointments and following up with customers regarding order status.
• Build and maintain rapport with potential, existing & new customers.
• To achieve monthly sales target set and ensure outstanding payment collected within 90 days in order to enjoyed sales commission.
• To ensure that services and fire fighting equipment are delivered to customers’ expectations.
• Prepare quotation and meet customer to explain on quotation and job requirement.
• Assist customers in the submission of a Fire Certificate application. Training shall be provided.
• Monitoring sales performance and compiling reports.

Job Requirement

• Candidates must possess good effective communication and interpersonal skills with all customer from all level
• Candidates able to speak fluently in English, Bahasa Malaysia and Chinese language 
• Candidates must possess own car and valid D car license
• Candidates must have at least 2 years working experience in sales field
• Candidates must possess at least SPM, STPM, Diploma or Degree in any field
• Candidate must be a go getter and agressive in closing sales

Perks & Benefits

• Commission and bonus
• Allowance (travelling, toll and parking, mobile etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture

JOB RESPONSIBILITIES : 

• Develop a short term and long term sales strategy & plan to achieve set sales department objectives and goals (i.e. sales revenue, growth, market share and profitability).
• Ensure all planned activities are implementing effectively by meeting the set objectives: i.e number of attendance, recruitment of business builders and sales target. 
• Ensure that all events initiated meet up to the company expectations in terms of content, attendance, number of business builders and recruitments.
• Ensure all planned  activities cum sales campaigns are meeting the set objectives
• Build up business market  : Drive the business  expansion as per the Group’s direction 
• Monitoring the consultants’ performances – to propose remedy action plan to overcome the short fall ( if any). 
• Key development and sales management - Support network leaders in the network development and sales growth. 
• Conduct regular trainings and meetings with key consultants  – gather market feedbacks, communicate company sales strategy. 
• Field work with consultants is necessary especially in reviewing the results hence training, coaching and mentoring are to ensuring the progress and growth
• Any other functions, which may be assigned by the Top management from time to time

This position requires to travel

JOB COMPETENCIES / REQUIREMENTS:

Qualification

Possess tertiary qualification in business/marketing related discipline or equivalent. 

Experience

Min 5 years managerial experience in sales (preferably in MLM industry).

Skills & Knowledge

• Good command of language Mandarin and Malay is a must ( bi language or tri language) 
• Command good public speaking skill
• Leadership and people management
• Strategic planning 
• Good interpersonal skills
• Knowledge in MS Office 
   

Behavioral Traits – State the type of personality required to fit the job

• Determined nature and results-oriented
• Do things in a structured manner
• Positive disposition
• Good team player
• Patience
• Creative

Perks & Benefits

• Attractive Salary Package
• 5 working days
• Passionate and Friendly Working Environment
• Insurance & Medical Benefit
• Career growth & advancement

JOB RESPONSIBILITIES : 

• Develop a short term and long term sales strategy & plan to achieve set sales department objectives and goals (i.e. sales revenue, growth, market share and profitability).
• Ensure all planned activities are implementing effectively by meeting the set objectives: i.e number of attendance, recruitment of business builders and sales target. 
• Ensure that all events initiated meet up to the company expectations in terms of content, attendance, number of business builders and recruitments.
• Ensure all planned  activities cum sales campaigns are meeting the set objectives
• Build up business market  : Drive the business  expansion as per the Group’s direction 
• Monitoring the consultants’ performances – to propose remedy action plan to overcome the short fall ( if any). 
• Key development and sales management - Support network leaders in the network development and sales growth. 
• Conduct regular trainings and meetings with key consultants  – gather market feedbacks, communicate company sales strategy. 
• Field work with consultants is necessary especially in reviewing the results hence training, coaching and mentoring are to ensuring the progress and growth
• Any other functions, which may be assigned by the Top management from time to time

This position requires to travel

JOB COMPETENCIES / REQUIREMENTS:

Qualification

Possess tertiary qualification in business/marketing related discipline or equivalent. 

Experience

Min 5 years managerial experience in sales (preferably in MLM industry).

Skills & Knowledge

• Good command of language Mandarin and Malay is a must ( bi language or tri language) 
• Command good public speaking skill
• Leadership and people management
• Strategic planning 
• Good interpersonal skills
• Knowledge in MS Office 
   

Behavioral Traits – State the type of personality required to fit the job

• Determined nature and results-oriented
• Do things in a structured manner
• Positive disposition
• Good team player
• Patience
• Creative

Perks & Benefits

• Attractive Salary Package
• 5 working days
• Passionate and Friendly Working Environment
• Insurance & Medical Benefit
• Career growth & advancement

專案經理應具備業務技能、管理、預算和分析方面的背景。您應該是個優秀的溝通者，並且能夠輕鬆地管理多項任務。具有團隊合作精神並具有解決問題的能力。

• 協調內部資源和第三方/供應商以完美執行項目
• 確保所有專案在範圍內和預算內按時交付
• 制定專案範圍和目標，讓所有相關利害關係人參與並確保技術可行性
• 確保資源的可用性和分配
• 制定詳細的專案計劃來追蹤進度
• 使用適當的驗證技術來管理專案範圍、進度和成本的變化
• 使用適當的系統、工具和技術衡量專案績效
• 根據需要報告並回報給管理層
• 管理與客戶和所有利害關係人的關係
• 執行風險管理以最大程度地降低專案風險
• 建立並維持與第三方/供應商的關係
• 建立和維護全面的專案文檔

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 公司旅行
• 醫療保險
• 事假