Total 19 Course Director job vacancies in Selangor

• Responsible for an annual revenue target to be executed / developed through new business in the year.  
• Work together with Vertical Leaders / Customer Success Teams and independently identifying and addressing client’s business issue or project brief, with the support from the technical teams proposing the right & relevant solution (i.e. type of consumer study, data collection approach, research design, timeline and investment). This includes developing & presenting the proposed solution to clients.  
• Take lead on proactive client engagement, identifying the right decision makers within the targeted companies and maintain a relationship with prospective clients with the aim to become a trusted advisor, thus gaining more business opportunities.  
• Maintain an accurate and up to date knowledge on research techniques and applications; eager to learn about value added analysis to properly answer client’s key research objectives.   
• Demonstrate willingness and ability to think about the client's business and take concrete steps towards building knowledge about a key industry vertical and also Consumer Insights Solution.  
• Ensure the vertical leaders and customer success teams have a full understanding of the prospective client’s requirements to ensure we deliver quality outputs and achieve high CSAT results  
• Ensure the right costing and margin of all out going proposals 
• Support in Marcoms and create email campaigns via Sales Loft 
• Full compliance with our costing, leads, pipeline and revenue systems in timely manner 

Working in this role, you will play a key role in the provision of strategic insight to our clients in the delivery of consumer research services by having a good understanding of their business issues and developing relevant consumer research solutions including integration across NIQ business units while building and maintaining strong client relationships. 

RESPONSIBILITIES

Business Development  

• Identify areas of business opportunity and growth for the responsible area  
• Maintain and further foster relationships with current clients  
• Develop plans to cross-sell and introduce new services to current clients  
• Contribute to building the company’s positive image through participation in professional associations and industry conferences/seminars  
• Participate in the development and launch of new services  
• Contribute to the strategies and business plans for the growth of the business unit based on global and regional / sub-regional directions  
• Provide continuous feedback on competitive activities within assigned clients  

  Financial Management  

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned  
• Ensure local business strategies are implemented according to regional / sub-regional directions in order to meet the financial and business objectives of the business unit  
• Monitor the actual financial performance against budget/forecast and ensure the implementation of appropriate actions that will lead to the achievement of the financial targets  
• Ensure proper pricing and contracts are completed and approved according to company’s policies and guidelines  
• Manage the cost of jobs within present budget restrictions   

Client Servicing  

• Implement plans that will contribute to maximum client satisfaction and ensure continued profitable and business growth  
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace  
• Ensure the implementation of Client Management Process for the assigned accounts and be able to add value to those key clients  
• Manage the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement   
• Provide product solutions and benefits to client business issues/opportunities by developing strategic initiatives for each client  
• Oversee the management and conduct of assigned research projects including preparation, approval, and delivery of proposals, reports, and presentations  
• Foster relationships at all levels and functions of the client organization to identify opportunities for incremental product/solution sales  
• Ensure team members are trained to handle client requirements  
• Ensure adherence to the company policies on business conduct/ethics when servicing clients are being observed by the entire division  

A LITTLE BIT ABOUT YOU  

• High proficiency in all aspects of sales: prospecting, pipeline building, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with C-level and other decision-makers.   
• Demonstration of consultative/challenger consumer behaviors, ability to reframe and challenge the way clients view their businesses, sales and marketing spend. Ability to build enduring relationships with C-level executives – truly passionate relationship developer.   
• Deep understanding of key client Personas, particularly within Customized/Marketing Intelligence, and ability to tailor a sales strategy accordingly.   
• Excellent awareness of market and industry conditions and client business environment.  
• Financial understanding (eg. P&L, EBITDA) and how this relates to business success.   
• Equips and empowers teams to sell and service projects and achieve financial targets.

     

JOB DESCRIPTION:

MAIN PURPOSE OF ROLE

The incumbent is responsible for leading Abbott Nutrition’s supply chain operations from demand planning to order fulfillment.  He/she ensures the effective and efficient execution of daily and long-term operation, including but not limited to project management, demand planning, supply planning, importations, third party manufacturing, customer service, inventory management, and warehousing and distribution.

As a key leader in the organization, the incumbent is expected to lead supply chain strategic initiatives and best practices to support business strategy.

MAIN RESPONSIBILITIES

• Drive forecast accuracy through effective demand planning processes and data optimization
• Direct supply planning strategies, initiatives and methodologies to optimize inventory levels
• Ensure compliance to product quality and safety standards, policies and procedures and specifications for raw materials, productions processes and finished goods inventory
• Manage full monthly supply situation and optimize supply utilization to ensure that sales targets and customer demands are met
• Development of contingency plans to manage identified gaps in supply chain.
• Develops Manufacturing/Distribution models to assess their impact to business strategies and annual plans.
• Direct the third party manufacturing activities to ensure the availability of quality outsourced stocks to meet demand
• Implement new technologies to implement efficiencies in supply chain operations
• Deliver Supply Chain KPIs
• Manage the budget of Supply Chain operations
• Lead initiatives to realize cost savings and improve margins
• Build and develop a high performing Supply Chain Operations team

JOB SPECIFICATION/ COMPETENCIES

Knowledge

• Supply Chain Best Practices and System Platforms
• Demand and Supply Planning
• Inventory Management
• Warehousing and Logistics
• Budget Management

Skills

• Leadership
• Strategic Thinking
• Critical Thinking & Analysis
• Interpersonal Skills
• Negotiation Skills
• Influencing Skills and Relationship Management Skills
• Networking & Collaboration
• Problem Solving and Decision Making
• Project Management

Attitude

• High degree of confidentiality and ethics
• Customer Orientation
• Flexibility
• Adaptability
• Innovation                         
• Self-Motivated
• Organized                          
• Responsible
• Energetic

QUALIFICATION

• Bachelor's Degree in Management, Industrial Management or Management Engineering preferred but not required

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Supply Chain

     

DIVISION:

ANI International Nutrition

        

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

     

     

     

As an Associate Director (Consulting) in the Above Market Customer Success Team, you will be leading a team of Analytics and Insights and working with cross-functional/countries team to service the regional headquarters of NIQ global clients.

• Customers Obsessed
  • Customer focus with a consistent approach and enhance customer satisfaction. Build strong relationships and improve engagement with clients.
  • Show interest in the customer and their business/industry
  • Lead senior Stakeholders on thought leadership & insights
• Effective Communicator
  • Able to deliver clear, complete and correct information appropriately (even while checking for understanding)
  • Facilitating daily and strategic two-way communication with customers
• Proactive, look out for Voice of Client
  • Take action by kickstarting initiatives and not only reacting to customer requests. Always look out for VOC and recognize opportunities for improvement.
  • Drives NPS participation rate & positive score
  • Work with in-market teams and other NIQ stakeholders to develop NPS action plans
• Business Acumenand strategic thinking with C-suite engagement & Sales Leads Generation
  • Able to uncover unstated needs beyond clients' briefs and develop insights, implications, and recommendations that lead to opportunities and outcomes, including generating sales leads for NIQ across solutions/products
  • Lead senior Stakeholders on thought leadership & insights
  • Good understanding of NIQ solutions
  • Drives QBO
• Results & Outcome Focus
  • Co-own JBP with AD Team
  • Lead Governance Process & Discussion
  • Escalation Management (for major escalation)
• Leadership & Management 
  • Leading a team of analytics & insights to fulfill the analytical requirements of the clients.
  • Working with cross functional/countries teams to address clients' business questions, concerns & queries
  • Working with Account Development team to drive customer satisfaction