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Job Description

As a Sales Coordinator / Customer Service, you will play a crucial role in assisting our sales team with various tasks related to customer engagement, follow-up, and after-sales support. You will be the liaison between our sales personnel and our valued customers, ensuring a seamless and positive customer experience.

Key Responsibilities:
*Sales Support:
Collaborate with sales representatives to manage and prioritize leads, ensuring efficient follow-up. Maintain accurate records of customer interactions and sales activities using CRM software. Prepare and process sales orders, and invoices as needed.

*After-Sales Support:
Proactively reach out to customers after a sale to ensure their satisfaction and address any concerns or issues. Assist with product returns, replacements, and warranty claims, resolving customer concerns efficiently.

*Documentation and Reporting:
Maintain organized and up-to-date customer and sales records. Generate reports and analyze sales data to identify trends and opportunities for improvement.

*Team Collaboration:
Collaborate closely with the sales team to provide them with the necessary support and information. Work in tandem with other departments such as marketing and product development to ensure a unified customer experience.

Additional Information
Career Level: Junior Executive
Qualification: Higher Secondary/STPM/'A' Level/Pre-U

Job Highlights

• We will guide you to become an excellent sales coordinator.
• We have sister companies in SEA,chance to experience globally.
• We are at the growing stage,join us now to become pioneer.
   

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities:

• Maintain proper record and organisation of filling system.
• Responsible for day-to-day finance and accounts administration tasks.
• Complete monthly bank recon to ensure no discrepancy in banking.
• Prepare monthly Aging report, SOA and etc.  
• Handling debt collection and all AP payment transaction and online. 
• Check on staff expenses claim and input to staff claim template.
• Perform monthly bank statement reconciliation and resolve discrepancy if any.
• Any other ad hoc assignment.

Requirements:

• Possess at least a Diploma in Accounting or equivalent  
• Experienced in Accounting Assistant or Accounting Clerk.
• Possess good knowledge of basic bookkeeping procedures.
• Familiar with accounting standards, tax laws, and filling procedure.
• Excellent math skills and the ability to spot numerical errors.
• MS Excel and good knowledge of accounting software.
• Organization and multi-tasking skills.
• Ability to handle sensitive, confidential information.

Perks & Benefits

• Commission and bonus
• Medical insurance
• Personal leave

Requirements

• Minimum Diploma/ Degree in Business Administration/ Human Resource Management or its equivalent.
• Preferred candidate with relevant working experiences for at least 5 years as senior role with supervisory skills.
• Essential knowledge in Malaysian Employment Laws.
• Ability to work under pressure by working along with all staff including Management Team.
• MUST able speak MANDARIN or local dialects and interact with all levels of people.
• Meticulous, accurate in work and able to maintain strict confidentiality of information.
• Those be able to join within 1 - 2 months will be added advantage.

Responsibilities

• Responsible for the full spectrum of HR, Payroll and Admin functions.
  Review Company's policy, Standard operating procedure and Compensation & Benefit from time to time and propose for revisions/ improvement when necessary.
• Prepare/ review and ensure payrolls done by subordinates are accurate and on time payment (staff headcount approx. 200).
• Liaise with labour department and other relevant government bodies, ensure on time statutory submission and payment such as EPF, Socso/ EIS, PCB, HRDF etc.
• Prepare/ review monthly tax deduction(MTD), yearly EA Form and Form E.
• Prepare/ review all types of HR and payroll related documents and letters.
• Check and verify employees’ leave records via E-Leave system and attendance sheets.
• Handle employees' disciplinary issues in accordance with Employment Act.
• Ensure employees’ personal files and system database are properly maintained and updated.
• Ensure employees' appraisal program is properly carried.
• Liaise with insurance agency on Group Insurance, Sosco coverage and claims.
• Liaise with panel clinics on updating staff list, billing or any other related matters.
• Handle recruitment and conduct orientation for new hires.
• Handle staff development training program and HRDCorp. claims.
• Supervise general office administrative duties and responsibilities.
• Any other duties as assigned by Management.

Interested candidates are invited to submit your application online or email with a detailed resume and recent photograph.

Perks & Benefits

• Commission and bonus
• Central location
• Flexible working hours
• Regular team activities
• Medical insurance

Duties/Responsibilities:

• To assist in accounting activities include general accounting, account receivable, account payable.
• Preparation of Invoice and arrange payment voucher
• Perform data entry & documents filling
• Dealing with queries on the phone and by email, screening when necessary.
•  Responds to and resolves administrative inquiries and questions.
•  Maintains office supplies and coordinates maintenance of office equipment.
•  Support general office administration including proper documentation and filing of office correspondences, office supplies, renewing of road tax, insurance, etc.
•  Organize and proper office filing system to ensure documents are traceable in an efficient manner.
•  Performs clerical duties to help an office run smoothly and efficiently.
•  Positive working attitude and strong sense of responsibility.
•  Can work independently
•  Good working attitude, responsible person with ability to handle work with minimal supervision.
•  Undertake any ad hoc duties assigned by Management or Superior from time to time.

Job Requirement:

•  Candidates must possess at least SPM or relevant working experiences.
• Fresh graduated encourage to apply.
•  Able to communicate in Bahasa Malaysia, English.
•  Able to work multi-task and work independently.
•  Attention to detail and problem solving skills.
• Strong written and verbal communication skills.
• Possess good working attitude and multi-tasking skills.
•  Able to work independently.
•  Well versed in Microsoft Excel, Words and UBS Inventory & Accounting System.
•  Preferably with 1 year working experience in Accounting or Office Administration.
• Able to work immediately would be an added advantage.
  
  

Perks & Benefits

• Open culture
• Personal development opportunities

SUMMARY OF POSITION
Working under Direct Superior, assisting in Supply Chain department.

DUTIES & RESPONSIBILITIES
1) Approve and process invoices generated by the system
2) Create GRN for goods return
3) Organizing and maintaining records on system
4) Compiling data and generating reports for supervisor
5) Communicating with suppliers and logistics team
6) To perform ad hoc tasks assigned by superior from time to time

REQUIRED EDUCATIONAL QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCES: -
a) At least a bachelor’s degree in supply chain management/other          related studies
b) Intermediate Excel Sheet skills
c) Must be proficient with written and spoken English, Malay, and            Mandarin (Preferred)
d) Preferred those with experience in FMCG
e) Excellent verbal and written communication skills
f)  Five and the half days work week (Half day on Saturday)

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Medical insurance
• Personal leave
• Open culture
• Free Company drinks

Responsibilities:

• Answer and direct phone calls.
• Organize and schedule appointments.
• Plan meetings and take detailed minutes.
• Write and distribute email, correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Maintain contact lists.
• Book travel arrangements.
• Submit and reconcile expense reports.
• Provide general support to visitors.
• Act as the point of contact for internal and external clients.
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
• Attending game shows around the world.
• Play Games!

Requirements:

• Proven experience as an administrative assistant, virtual assistant or office admin assistant, but fresh graduates or inexperienced are welcome to apply as long as you are willing to learn and improve.
• Knowledge of office management systems and procedures is a bonus.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular), mostly google suite.
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Good written and verbal communication skills.
• Responsible, motivated and hard-working.
• Passionate in gaming industry would be a bonus.

Perks & Benefits

• Casual dress code
• Open culture
• Free snacks
• Medical insurance
• Annual leave
• Birthday leave
• Festival leave
• Parking Subsidy
• EPF, SOCSO, EIS

Responsibilities:

• * SALES SUPPORT
• Processing Order Receiving and Billing (Quotation,DO,INVOICE).
• Answer and direct phone calls.
• Handle and monitoring existing customers details and account given by sales team.
• Mainly focuses on coordinating with sales team and valued customers.
• Arrange customer orders delivery accordingly.
• Bookeeping & Filling.

Requirements:

• Familiar with AUTOCOUNT ACCOUNTING SYSTEM.
• ABLE to use BM & ENGLISH, MANDARIN are preferable.
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Strong written and verbal communication skills.
• Possess at least SPM/Diploma /DEGREE in relevant field; additional qualification as an Administrative assistant  will be a plus.
• Able to perform multi- task and work independently.

Perks & Benefits

• Bonus
• Allowance (attendance, food, transportation, etc.)
• Casual dress code
• Company trips/dinner

RESPONSIBILITIES

1. Outreach & Introduction:

• Reach out to existing and potential customers via email or calls to
  introduce SPS offerings, promotions, and partnership programs.

2. CRM Management:

• Update and maintain SPS CRM (HubSpot) and customer database for
  efficient sales tracking.

3. Follow-Up:

• Promptly follow up on inquiries and quotations to ensure customer
  satisfaction.

4. WhatsApp Management:

• Manage SPS WhatsApp for sales and marketing communication with
  professionalism.

5. Team Collaboration:

• Collaborate with team members to share information and execute sales
  and marketing plans.

6. Affiliation & Collaboration:

• Seek partnerships with institutes, universities, and organizations to expand
  business networks.

7. Event Participation:

• Represent SPS by attending events, trade shows, or conferences as
  needed.

8. Quotation & Invoice Processing:

• Prepare and process quotations and invoices accurately and timely.

9. Training Support:

• Assist in training registration, confirmation, and certificate issuance for
  participants.

10. HRD Claimable Course Coordination:

• Coordinate HRD Claimable Course applications with HRD Corp.

11. Event Preparation Support:

• Support in preparation for public training and events.

12. Training Preparation Coordination:

• Organize training logistics including venue, materials, registration, and
  certifications.

13. Participant Communication:

• Maintain communication with participants via email, WhatsApp, etc.,
  providing necessary information and support.

REQUIREMENTS

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Sales and Admin Support role.

• Go-getter attitude: Driven to achieve sales targets and administrative goals.
• Multitasking ability: Capable of handling various tasks efficiently.
• Result-oriented mindset: Focused on delivering outcomes and meeting
  objectives.
• People-oriented and outgoing: Able to connect with clients and colleagues
  effectively.
• Self-initiative: Takes charge of tasks without constant supervision.
• Continuous learning mentality: Always seeks opportunities for growth and
  development.
• Proficiency in Microsoft Office: Skilled in using essential software for
  administrative tasks.
• Strong organizational skills: Capable of managing time, resources, and
  information effectively.
• Willingness to go the extra mile: Ready to put in additional effort to ensure
  success.
• Adaptability: Flexible in adjusting to changes, priorities, and new responsibilities.

*SPS’s HQ is only 500m from the MRT Train Station*

Roles and Responsibilities

• Maintain and build close relationships with existing and new customers by spending extra time prospecting, developing, and generating client referrals.
• Assist the Account Manager to deal register, negotiate better prices and draft project quotations, in order to surpass the sales target every quarter.
• Make outbound follow-up calls to existing clients via phone call and email.
• Handle inbound, unsolicited prospect calls and convert them into potential sales by understanding the needs and wants.
• Follow up closely on all opportunities quoted to customers by utilizing the ERP system feature to track and trace the quotation history.
• Emphasize product and service features and benefits to customers including cross-selling and upselling relevant IT solutions/products.
• Support marketing efforts to organize and execute the events which help to promote the company branding and build strong networking relationships.
• Effective time management including ensuring goods and services has been delivered on time and completing the report required.
• Develop possible problem solution paths, and take the appropriate course of action when facing issues.
• Update the License Renewal Report so that licenses that are going to expire will be aware and renewed.
• Attend periodic sales training where applicable.
   

Requirements

• Knowledge of IT industry and solutions - hardware, software and services is an added advantage
• Have experience or deep interest in Sales/Telesales
• Strong interpersonal and communication skills
• Candidate must possess at least Diploma in Computer Science/Information Technology, Mass Communications, Marketing, Business Admin or equivalent.

Perks & Benefits

• Incentive and commission
• Performance bonus
• Profit sharing on half-yearly basis
• Flexible benefits up to RM1500 per year
• Medical card and claimable outpatient/ clinic expenses
• Opportunity for career advancement

Job Responsibilities:

• To assist in accounting activities include general accounting, account receivable, account payable.
• Prepare Monthly, Quarterly and Yearly Profit & Loss, Balance Sheet and relevant reporting documents.
• Perform data entry & documents filling
• Preparation of Claims and leave report.
• Preparation of Invoice and arrange payment voucher
• Prepare bank reconciliation report
• Assist in yearly external audit, tax computation.
• Assist in quarterly or yearly budget exercise.
• Liaise with external auditor, tax agent, company secretary.
• To assist in administrative matters.
• To perform any other duties and ad-hoc assignments as and when required by immediate superior or any other persons assigned by the Management.

Job Requirements:

• Candidates must possess at least Diploma/Advanced/Higher/Graduate Diploma in Accounting/Finance/Business Studies.
• Fresh graduates are acceptable.
• Good communication skills in Bahasa Malaysia, English and Mandarin.
• Experience in MYOB system will be added advantage.
• Knowledge of Microsoft excel will be an added advantage.
• Pleasant personality, innovative and self motivated.
• Able to work independently with minimum supervision.
• Applicants must be willing to work in Q Sentral, KL Sentral.
• Full-Time position available.

Perks & Benefits

• Nearby public transport
• Central location
• Regular team activities
• Medical insurance

工作總結 ：

總管理員負責透過執行一系列管理任務來支援組織內的各個部門。這個角色需要強大的組織能力、有效的溝通能力以及有效管理多項任務的能力。

主要責任 ：

• 行政支援：為團隊提供全面的行政支持，包括管理日曆、安排會議和組織活動。
  
  
• 文件管理：準備、組織和儲存各種公司文件，確保所有文書工作都是最新的且易於存取。
  
  
• 溝通：處理來電、回覆電子郵件並與客戶和供應商聯絡，以確保所有問題都得到及時、專業的解決。
  
  
• 資料輸入和記錄保存：執行資料輸入任務並維護公司營運、財務和其他關鍵資料的準確記錄。
  辦公室管理：確保辦公用品得到維護，包括檢查庫存和根據需要訂購新用品。
  
  
• 報告：協助準備有關費用、辦公室預算和其他支出的定期報告。
  
  
• 人力資源支援：協助人力資源部門進行招募流程、員工入職和維護員工記錄。

技能和資格：

• 組織能力：優秀的有效組織任務、文件和日程安排的能力。
  
  
• 溝通技巧：具有與各種利害關係人互動的強大書面和口頭溝通能力。
  
  
• 解決問題的能力：能夠及時解決問題並找到有效的解決方案。
  
  
• 注重細節：從資料輸入到管理計劃，所有任務都高度準確。
  
  
• 技術熟練程度：熟練使用辦公室軟體，包括 MS Office 套件（Word、Excel、Outlook）以及公司使用的任何特定資料庫管理或日程安排工具。

教育要求：

需要高中文憑；然而，工商管理、傳播或相關領域的學士學位可能會更有利。

經驗 ：

有行政職務經驗者優先。公司特定行業的經驗也可能是有益的。

津貼和福利

• 事假
• 個人發展機會

JOB DESCRIPTION

FINANCE DEPARTMENT

• Candidate who has experience using "Auto Count Accounting" System will be advantage.
• Having knowledge in (MBB,CIMB BIZ CHANNEL and HONG LEONG online systems) is an advantage.
• Candidate must have experience in doing reconciliation, month end closing accounts and also produce monthly managements accounts.
• Must have knowledge in both payable and receivable accounts.

TENDER ADMIN

• Able to attend tender briefings or prepare documents.

• To assist in participating Government & private tenders Manually also using

• Eperolehan,Tender Wizard,Tender Direct,Sennego.(knowledge in this field is an added advantage)

• On Job Training will be given.

REQUIREMENTS

• ISO 9001:2015 knowledge will be an advantage for this application.
• Requires skills (s) : payroll administration, payroll software, MS Office basic accounts.
• Requires language(s) : Bahasa Malaysia & English.
• Applicants must be willing to work in Sentul (Kuala Lumpur).
• Experience working at "Security Company" will be more advantage.
• "Preferably to start work immediately"

Perks & Benefits

• Comprehensive Staff Benefit (EPF, Socso, EIS etc)
• Personal Leave (Annual, Medical, Matenity leave etc.)
• Nearby public transport (LRT Sentul Station)
• Formal dress code
• Personal development opportunities

ROLES & RESPONSIBILITIES 

• Perform sales activities by replying customer queries and close sales 
• Check stock availability. 
• Update the e-commerce platforms setting from time to time. 
• Handle delivery for urgent customer inquiry or special case. 
• Check the platforms transactions with the communication inter departments. 
• Coordinate and prepare daily e-commerce (Shopee and Lazada) sales & operational administration functions including all types of reporting submission, filing, documentations and data maintenance. 
• Perform and generate weekly, month end, quarterly & yearend promotion, campaigns, sales, financial closing & reporting. 
• Support and create records for database on financial and other data. 
• Help packing ecommerce orders when necessary.
• Any additional tasks and supports role as requested. 
• Provide support in company marketing events.
• Research and build new products for the e-commerce platform. 

JOB REQUIREMENT 

• Bachelor's degree in Marketing, Business Administration, or its equivalent field. 
• Minimum 1-2 years' experience in related field is required for this position. 
• Proven track record in digital marketing and e-commerce, ideally in a dynamic and fast-paced environment. 
• Deep understanding of e-commerce platforms, digital marketing channels, and customer journey optimization. 
• Exceptional communication skills with a knack for building strong relationships. 
• Collaborative mindset with the ability to thrive in a high-energy team environment. 
• Analytical prowess, using data-driven insights to inform strategic decision-making. 
• Proficiency in essential software and tools, such as Google Analytics, social media management platforms, and email marketing software, such as MailChimp. 

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information across.
• Responsible to process customer`s orders in timely manner and effectively.
• To assist salesperson to prepare sales order.
• To handle custome renquiries related to product and order.
• Attend to incoming calls and email inquiries.
• Liaise with customer via phone and/ or email for delivery arrangement and all matters related to sales order.
• To follow-up with salespersons enquiries.

Requirements:

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
• Well-organized and responsible with an aptitude in problem-solving.
• Strong verbal and written communication skills.
• A team player with high level of dedication.
• Possess at least a Diploma/ Advanced/ Higher/ Graduate Diploma in any relevant field.
• Have a minimum of 1 & 2 year of working experiance.
• Computer literate.
• Self - initiative and able to work independently.
• Possess own transport and willing to work in Kepong.

Perks & Benefits

• Medical insurance
• Personal leave
• Personal development opportunities

Job Summary:

As a Warehouse Assistant, you will be responsible for assisting in various warehouse operations to ensure efficient and timely handling of goods. Your duties will include receiving, storing, picking, packing, and shipping merchandise. The ideal candidate should be detail-oriented, organized, and capable of working in a fast-paced environment.

Key Responsibilities:

• Receive incoming shipments and verify the accuracy of the items received.
• Sort, stack, and store merchandise in designated locations within the warehouse.
• Perform regular inventory counts and assist in reconciling discrepancies.
  Pick and pack orders accurately according to packing slips or instructions.
• Prepare shipments for outbound transportation, including labeling and palletizing.
• Maintain cleanliness and orderliness in the warehouse, including sweeping, mopping, and removing debris.
• Assist in loading and unloading trucks as needed.
• Follow safety protocols and procedures to ensure a safe working environment for yourself and others.
• Collaborate with team members and supervisors to achieve departmental goals and targets.
• Perform other duties as assigned by the Warehouse Manager or supervisor.

Qualifications and Skills:

• SPM or equivalent.
• Previous experience in a warehouse environment preferred but not required.
• Basic math skills for inventory counting and order picking.
• Attention to detail and accuracy in handling merchandise.
• Excellent communication and teamwork skills.
• Proficiency in operating warehouse equipment is a plus.

Perks & Benefits

• Personal leave
• Personal development opportunities