Total 10 job vacancies by 8x8

8x8 is experiencing tremendous growth and seeks a highly motivated professional with exceptional analytical and modeling skills to join us as a Financial Analyst.

This position helps 8x8’s senior business leaders frame decisions quantitatively, including investment and strategic priorities.

This is a highly visible and critical role in the organization to partner with members of the finance team and senior leaders to understand and drive the strategic goals of the organization at 8x8 Inc level. This role is located at our Singapore location.

RESPONSIBILITIES:

• Provide financial support and forecast management for the communications platform-as-a-service (CPaaS) division of 8x8, working closely with local and remote executive management including exposure up to the CEO/CFO.
• Measure business success through quantitative analytics including actual vs. forecast analytics.
• Develop strong business relationships and become a trusted partner to other members of the team
• Possess a “can do” attitude and a strong desire to learn about 8x8’s business operations
• Contribute to creating the multi-quarter expense forecast for assigned groups.
• Partner with accounting to review the monthly close results to ensure completeness and accuracy including Sales Commission payments and accruals.
• Help mature existing business processes to increase operational efficiency.
• Influence management on strategic decisions and direction to add value to the business.
• Deliver consistent forecast accuracy for Revenue, Cost of Sales, Margins, Operating Expenses - identify risks and opportunities to forecast.
• Ability to create financial models that will enhance efficiency within the finance team.
• Ability to leverage metrics and trends to help drive informed decisions.
• Ability to work independently or within a group.

QUALIFICATIONS:

• Corporate financial analysis experience is desirable.
• BA/BS in Accounting, Finance or other business-related degree.
• Strong finance/accounting and processes background. Chartered Accountant a plus.
• Highly developed business and financial modeling skills
• Strong Excel skills and proficient in other Microsoft office applications
• Google Sheets, Docs, Slides proficiency
• Excellent analytical, quantitative and organizational skills
• Experience with Adaptive Planning, SAP, PowerBI, Python, and direct SQL queries preferred
• Experience with Hubspot or Salesforce a plus
• Prior direct business partnering and financial forecasting/modeling experience in a SaaS desired

We are looking for a talented senior software engineer to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 voice platform engineering team that is involved in the entire life cycle of development. You will be challenged with tasks related to concurrency, performance optimization and real time processing.

Responsibilities:

• Comprehend and Clarify Requirements: Expertly understand, interpret, and clarify both functional and technical requirements for product features.
• Collaborative Specification: Collaborate closely with Product Management and cross-functional teams to define precise software specifications.
• Architectural Influence: Play a pivotal role in shaping architecture and design decisions that steer the product's direction.
• Exquisite Design and Implementation: Craft elegant designs and meticulously implement code with a relentless commitment to high-quality standards.
• Micro-Services Expertise: Skillfully create and maintain modern micro-services integrated into the overarching system.

Qualifications:

• Seasoned Java Expertise: Possess a minimum of 5 years of hands-on experience in Java and proficiency in multiple programming languages and paradigms.
• Technical Acumen: Hold a BS/MS degree in Computer Science or a closely related technical field where programming was a fundamental requirement.
• Proven Software Development Prowess: Demonstrate a track record of practical experience in software development.
• Java Mastery: Exhibit deep knowledge of Java concurrency, multithreading, and asynchronous APIs, along with comfort in Java internals (e.g., Classloading, Memory Management, Transaction Management, Performance, Annotation Processing).
• Design and Architecture Fluency: Be highly familiar with Object-Oriented design, common design patterns, integration patterns, and architectural principles.
• CI/CD Proficiency: Possess strong experience working within a CI/CD pipeline environment.
• Testing Excellence: Showcase expertise in writing unit tests and automating API testing, emphasizing that testing is a shared responsibility throughout development.
• Leadership and Initiative: As a motivated self-starter, confidently lead and guide fellow engineers while making informed decisions. Don't hesitate to assert yourself when necessary.
• Agile Estimation and Delivery: Bring experience in agile estimation and consistently meet project deadlines.
• API and Security Know-How: Exhibit expertise in REST API design, secure coding practices, and regular penetration testing during the development process.
• Full Lifecycle Proficiency: Demonstrate extensive knowledge of modern development practices and processes, covering the entire software development lifecycle.
• Database Mastery: Possess excellent knowledge of Relational Databases.

Added Advantage Knowledge on:

• VOIP Expertise: Experience with VOIP technologies, particularly Freeswitch/OpenSips/Kamailio, would be advantageous.
• Linux Environment Comfort: Familiarity with working in a Linux environment.

Reporting to the Director of Security Architecture & Programs, the Security Engineer is responsible for ensuring that all security infrastructure is online, available, and functioning properly. This may require working extra hours on an as needed basis and participate in an on-call rotation.

The engineer will be responsible for coordinating with the existing team to not only continue to use these services but expand the existing capabilities of these tools. The engineer will need to be able to review policies from various security tools and be able to recommend changes as needed.

The engineer will also be responsible for consulting with other internal teams on projects, coordinate security requirements, and provide recommendations.

Responsibilities:

• Ability to plan, implement, manage, administer, monitor, and recommend changes for security protections and security infrastructure, SaaS platforms, and Cloud services (Firewalls, IPS/IDS, WAF, Proxies, AWS, Splunk, Endpoint Detection & Monitoring, etc.)
• Candidates will need to coordinate and work closely with other parts of IT and the business to implement recommendations as needed.
• Administer, monitor, and maintain security infrastructure (Patch, Upgrade, and Monitor for issues).
• Significant understanding and ability to work with Windows, Linux, and Mac operating systems.
• Experience in scripting and software development, Python, Bash, PowerShell or other relevant languages.
• Automate tasks leveraging automation platforms or scripting.
• Occasionally work with databases to extract data or implement processes leveraging MySQL, SQL Server, or PostgreSQL.
• Daily administrative tasks such as, report on tasks, coordinate with individuals as needed, and escalate issues where required.
• Troubleshoot and problem-solve network and security issues.
• Consult with other internal teams regarding security requirements, concerns, and issues for other projects.
• Be a security advocate for other teams and help individuals and projects as needed.
• Manage and administer several different types of Firewalls.
• And other responsibilities as assigned.

Qualifying Experience and Attributes:

• Must have relevant experience in Security or security related fields.
• Strong hands on experience and knowledge with firewalls and other various network, endpoint, or cloud security tools.
• Thorough understanding of TCP/IP
• Strong attention to detail with analytical and problem-solving skills.
• Awareness of cybersecurity trends, issues, and hacking techniques.
• Ability to work after hours if needed.

Preferred Experience and Attributes:

• Bachelor’s degree in Cybersecurity, Computer Engineering, Information Technology or related field.
• Self-motivation to get tasks completed.
• Ability to work within a team environment and coordinate as needed inside and outside of the security team.
• Excellent written and verbal communication skills.
• Excellent ability to document networks and applications.

We are looking for a talented senior software engineer to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 voice platform engineering team that is involved in the entire life cycle of development. You will be challenged with tasks related to concurrency, performance optimization and real time processing.

Responsibilities:

• Comprehend and Clarify Requirements: Expertly understand, interpret, and clarify both functional and technical requirements for product features.
• Collaborative Specification: Collaborate closely with Product Management and cross-functional teams to define precise software specifications.
• Architectural Influence: Play a pivotal role in shaping architecture and design decisions that steer the product's direction.
• Exquisite Design and Implementation: Craft elegant designs and meticulously implement code with a relentless commitment to high-quality standards.
• Micro-Services Expertise: Skillfully create and maintain modern micro-services integrated into the overarching system.

Qualifications:

• Seasoned Java Expertise: Possess a minimum of 5 years of hands-on experience in Java and proficiency in multiple programming languages and paradigms.
• Technical Acumen: Hold a BS/MS degree in Computer Science or a closely related technical field where programming was a fundamental requirement.
• Proven Software Development Prowess: Demonstrate a track record of practical experience in software development.
• Java Mastery: Exhibit deep knowledge of Java concurrency, multithreading, and asynchronous APIs, along with comfort in Java internals (e.g., Classloading, Memory Management, Transaction Management, Performance, Annotation Processing).
• Design and Architecture Fluency: Be highly familiar with Object-Oriented design, common design patterns, integration patterns, and architectural principles.
• CI/CD Proficiency: Possess strong experience working within a CI/CD pipeline environment.
• Testing Excellence: Showcase expertise in writing unit tests and automating API testing, emphasizing that testing is a shared responsibility throughout development.
• Leadership and Initiative: As a motivated self-starter, confidently lead and guide fellow engineers while making informed decisions. Don't hesitate to assert yourself when necessary.
• Agile Estimation and Delivery: Bring experience in agile estimation and consistently meet project deadlines.
• API and Security Know-How: Exhibit expertise in REST API design, secure coding practices, and regular penetration testing during the development process.
• Full Lifecycle Proficiency: Demonstrate extensive knowledge of modern development practices and processes, covering the entire software development lifecycle.
• Database Mastery: Possess excellent knowledge of Relational Databases.

Added Advantage Knowledge on:

• VOIP Expertise: Experience with VOIP technologies, particularly Freeswitch/OpenSips/Kamailio, would be advantageous.
• Linux Environment Comfort: Familiarity with working in a Linux environment.

We are looking for a Director of Marketing to lead all of our marketing activities for the 8x8 CPaaS business. If you have a proven track record of providing clear leadership and actual hands-on work in demand generation programs, events, campaigns, promotions, content, digital marketing, branding, and operations, especially within APAC, we want to speak with you.

This role will be based in Singapore and will report to the General Manager, CPaaS.

Responsible for

• Design and execute the strategic marketing plan for the Global 8x8 CPaaS business that aligns with the overell business strategy, goals and objectives
• Effectively allocate marketing budgets to achieve the ROI for the function
• Collaborate with the senior leadership team to uncover insights and business gaps to increase market opportunities.
• Establish marketing quotas and lead generation to achieve agreed targets
• Monitoring competitors’ activities and share insight into how they compete in the Market
• Develop strategies and lead implementation for all marketing functions e.g., Product Marketing, Content, Campaign, Events, Digital, Operations.
• Ensure marketing goals and plans are aligned and communicated across entire relevant departments.
• Set, monitor, and report on team goals and performance.
• Prepare quarterly business reviews reporting and to present performance and plan.
• Apply strong and inspirational leadership skills to manage and motivate the marketing team to deliver and perform.

Qualifications and experience

• Business Degree in Marketing, Business, Communications or related field
• Must possess extensive experience in a technology sector covering the APAC, preferably Globally
• Strong experience as a hands-on leader by example and manager of people to perform at a high level.
• Proven track record of business growth through leading marketing strategy
• Excellent communication, presentation and strategic thinking skills are critical for this role
• Highly skilled at collaborating with a variety of internal and external stakeholders
• Demonstrated leadership skills in a fast pace environment

As Director, Partners CPaaS, this position is responsible for establishing a partner network for both channels to market and technology partners. The role is based in Singapore and will report to the General Manager, CPaaS.

Key Responsibilities

• Establishing both GTM strategies for partners and a plan to recruit, onboard, educate, measure and financial measures and metric.
• Identify and recruit specific prospects/partners to develop the business value proposition for using our services and educate and enable them for using our CPaaS solutions
• Develop and execute the strategic business development plan while working with key internal stakeholders (e.g. sales, marketing, legal, support, etc.).
• Establish the business development pipeline by engaging with prospects and key customers
• Prepare and give business reviews to the senior management team regarding progress against budgeted plan and any potential roadblocks to closing new customers
• Lead contract negotiations and serve as a liaison to the legal group
• Develop long-term strategic partnerships in support of the market strategy

Qualifications and Experience:

• Degree/MBA with relevant experience in the Technology sector .
• Extensive channel and partnership experience in APAC is an essential requirement to be successful in this role.
• Proven track record of establishing channels to market and partner relationships in new sectors of geographies
• Experience working within the enterprise software industry is highly desired
• Strong verbal and written communications skills as well as the ability to work effectively across internal and external organizations.
• Exposure to and experience is developing channel programs to deliver sustainable revenue.
• Culturally aware with good interpersonal skills; able to collaborate across different functional teams and stakeholders

We are looking for a Director of Marketing to lead all of our marketing activities for the 8x8 CPaaS business. If you have a proven track record of providing clear leadership and actual hands-on work in demand generation programs, events, campaigns, promotions, content, digital marketing, branding, and operations, especially within APAC, we want to speak with you.

This role will be based in Singapore and will report to the General Manager, CPaaS.

Responsible for

• Design and execute the strategic marketing plan for the Global 8x8 CPaaS business that aligns with the overell business strategy, goals and objectives
• Effectively allocate marketing budgets to achieve the ROI for the function
• Collaborate with the senior leadership team to uncover insights and business gaps to increase market opportunities.
• Establish marketing quotas and lead generation to achieve agreed targets
• Monitoring competitors’ activities and share insight into how they compete in the Market
• Develop strategies and lead implementation for all marketing functions e.g., Product Marketing, Content, Campaign, Events, Digital, Operations.
• Ensure marketing goals and plans are aligned and communicated across entire relevant departments.
• Set, monitor, and report on team goals and performance.
• Prepare quarterly business reviews reporting and to present performance and plan.
• Apply strong and inspirational leadership skills to manage and motivate the marketing team to deliver and perform.

Qualifications and experience

• Business Degree in Marketing, Business, Communications or related field
• Must possess extensive experience in a technology sector covering the APAC, preferably Globally
• Strong experience as a hands-on leader by example and manager of people to perform at a high level.
• Proven track record of business growth through leading marketing strategy
• Excellent communication, presentation and strategic thinking skills are critical for this role
• Highly skilled at collaborating with a variety of internal and external stakeholders
• Demonstrated leadership skills in a fast pace environment

8x8 is offering an exciting opportunity to work in an international, dynamic environment that allows personal and professional developments and the opportunity to learn and evolve in the Company based on performance and achievements.

Objectives of this role

• Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts
• Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates
• Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
• Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement
• Exercise integrity and confidentiality in financial reporting, and comply with SOX requirement, and local financial standards

Accounts Receivable

• Closely monitor and follow-up with customers on overdue account
• Tracking and update of collection (multi-currencies) to SAP B1 accounting system and customers’ usage portal
• Handling VIP customer billing request
• Liaising with different parties on any billing disputes and maintain monthly AR Dispute Tracking
• Generate and send monthly statement of Account to customers
• Lead monthly collection call with Account Managers to discuss on collection status
• Create and monitoring of all Business Partners in SAP B1 Accounting System
• Download & reconcile SMS Traffic Data and Interface to SAP B1 Accounting System for monthly billing
• Support related system enhancement initiatives

Bilateral partners netting

• Work with Regional Accounts Payable team to prepare nett off worksheet table for approval
• Correspond with partners for netting receivables settlement

Month-end Closing and Internal Reporting

• Prepare weekly / monthly AR Journal adjustments
• AR Reconciliation and Roll forward Reports
• Prepare monthly account reconciliations for revenue related GL accounts (e.g. Accounts Receivable, Deferred Revenue, Unbilled A/R)
• Bank Reconciliation and weekly / monthly cash position report

SOX and Statutory Compliance

• Support Statutory audit and SOX review documentation and control for Accounts Receivables processes

Experience & Requirement:

• Relevant experience in handling Accounts Receivable with a medium to large organization
• Knowledge in Singapore FRS Revenue Accounting
• Prior experience in audit and/or SOX knowledge will have an added advantage
• Team player. “can-do” attitude, result driven with good initiative
• Hands-on and able to cope with tight reporting timeline
• High degree of accuracy and attention to detail
• Good knowledge of Excel

Qualification:

• Diploma or Degree in Accounting, Finance, ACCA or equivalent

We are looking for a Director of Marketing to lead all of our marketing activities for the 8x8 CPaaS business. If you have a proven track record of providing clear leadership and actual hands-on work in demand generation programs, events, campaigns, promotions, content, digital marketing, branding, and operations, especially within APAC, we want to speak with you.

This role will be based in Singapore and will report to the General Manager, CPaaS.

Responsible for

• Design and execute the strategic marketing plan for the Global 8x8 CPaaS business that aligns with the overell business strategy, goals and objectives
• Effectively allocate marketing budgets to achieve the ROI for the function
• Collaborate with the senior leadership team to uncover insights and business gaps to increase market opportunities.
• Establish marketing quotas and lead generation to achieve agreed targets
• Monitoring competitors’ activities and share insight into how they compete in the Market
• Develop strategies and lead implementation for all marketing functions e.g., Product Marketing, Content, Campaign, Events, Digital, Operations.
• Ensure marketing goals and plans are aligned and communicated across entire relevant departments.
• Set, monitor, and report on team goals and performance.
• Prepare quarterly business reviews reporting and to present performance and plan.
• Apply strong and inspirational leadership skills to manage and motivate the marketing team to deliver and perform.

Qualifications and experience

• Business Degree in Marketing, Business, Communications or related field
• Must possess extensive experience in a technology sector covering the APAC, preferably Globally
• Strong experience as a hands-on leader by example and manager of people to perform at a high level.
• Proven track record of business growth through leading marketing strategy
• Excellent communication, presentation and strategic thinking skills are critical for this role
• Highly skilled at collaborating with a variety of internal and external stakeholders
• Demonstrated leadership skills in a fast pace environment

Are you ready to take on an exciting opportunity as a Test Automation Engineer for a global messaging platform? You will be part of the engineering team, and your role is to work closely with the software development and product teams to build confidence in a cloud-based distributed CPaaS system by reviewing system specifications, designing comprehensive test plans, and implementing automated tests.

Our ideal candidate is a professional with hands-on working experience in C#, web technologies, distributed systems, and CI/CD instruments.

Responsibilities

• Design and develop new tests and tools for the Messaging platform using C# and Specflow.
• Perform end-to-end manual tests to support deployment.
• Expand our existing test automation framework and increase test coverage.
• Work closely with the development team to detect and remove regressions.
• Use modern tools to manage test cases. Write and maintain documentation for testing procedures, tools, and systems.
• Ensure automated tests are run regularly as a part of CI/CD pipeline and conduct thorough regression tests to ensure the platform is bug-free.
• Analyze test results and provide feedback to development teams on areas for improvement
• Participate in the planning and execution of software development tasks and plan relevant testing tasks to align with the software development lifecycle

Experience Required

• Several years of experience in software testing and automation
• Good exposure to QA workflow to support development and deployment
• Proficiency in at least one programming language (C#, Java, JavaScript)Good understanding of internet protocols HTTP and HTTPS.
• Familiar with RESTful APIs, and Open API specifications.
• Working knowledge of git and CI/CD tools.
• Strong commitment to technical quality assurance as a key part of the software development cycle.
• Basic knowledge of SQL.

Bonus points for experience with the following:

• Experience with BDD testing tools like SpecFlow, Cucumber.
• Hands-on experience with performance testing.
• Message queuing knowledge (we use RabbitMQ).
• Experience with cloud providers (AWS, Google Cloud).
• Exposure to the communications domain.
• Basic knowledge of Docker/Kubernetes.

Qualifications

• Bachelor's degree in Computer Science or a related field
• Written and verbal fluency in English is required.