Customer Service job vacancies in Melbourne now available - March 2024 | Search for job vacancies in Jobstore Australia

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Total 8 Director/C-Level Customer Service job vacancies in melbourne

Director of Victorian Adult Burns Service

Full-time
Melbourne, Victoria
Information Technology
1 week ago
Alfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to pe.....

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Director, Customer Outcomes Go To Market

Full-time
Melbourne
Customer Service
1 month ago
ServiceNow is currently seeking a Director, Services Sales for ANZ, who will be responsible for managing a team of Sales Leaders, driving services sal.....

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Customer Success Director

Full-time
Melbourne, Victoria
Customer Service
3 months ago
Onside is a dynamic and fast-growing Agri-tech SaaS business with a vision to power the world's biosecurity. Currently in the scale-up phase, expandin.....

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Directorate Support Officer

Full-time
Whittlesea, Victoria
Customer Service
3 months ago
Directorate Support Officer 3404 | Community Services | Northern Suburbs Closing date: 17/12/2023 Permanent, Full time Band 5A Salary $77,000.80 (Pro-.....

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Associate - Director (PwC Private Tax)

Full-time
Southbank, Victoria
Others
5 months ago
About UsThe challenges facing business and society are complex and need new angles and fresh thinking. Your human ingenuity, passion and experience, c.....

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Centre Director

Full-time
Bulleen, Victoria
Customer Service
5 months ago
About us: At Randstad Education we are looking for a passionate and experienced Centre Director for a 128 place service situated in Bulleen.....

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Director - 55 Placed Centre - Box Hill Area

Full-time
Box Hill North, Victoria
Customer Service
6 months ago
Randstad Education specialises in the recruitment of Early Childhood staff across Melbourne. We work with clients centres such as Pre-Schools/Kinderg.....

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Associate - Director (PwC Private Tax)

Full-time
Southbank, Victoria
Others
9 months ago
Phenom link: https://jobs-au.pwc.com/experiencedhires/au/en/job/PWAUAU398858WDEXPERIENCEDHIRESENAU/Associate---Director--PwC-Private-Tax- Job Descript.....

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Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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