Total 794 Information Technology job vacancies in east region

Job description

• Troubleshooting security and network problems.
• Perform vulnerability assessment using automated tools and recommend actionable follow up to remediate the vulnerabilities and/or threats uncovered.
• Provide maintenance support for security systems and tools, including firewalls and other security technologies, as per the maintenance contract requirements.
• Perform system upgrades, patches, and backups to ensure the security systems are up-to-date and running efficiently.
• Provide incident response support, troubleshoot security incidents, and work closely with end users to resolve issues in a timely resolution.
• Proactivity monitoring, support and troubleshoot network bandwidth capacity and network performance to ensure uninterrupted services.
• Manage and maintain Cisco ISE for network access control and policy enforcement.
• Coordinate and manage local and regional ISP on maintenance, changes, and implementation of WAN (SD_WAN).
• Report network operational status by gathering and prioritizing information and managing network projects.

Requirements

• Diploma or Degree in IT or Computer Science
• Min 4 years of relevant experience in IT Infrastructure and Operations Automation Experience
• Knowledge of regulatory requirements and security compliance standards relevant to network infrastructure.
• Professional Certification and at least 4 years’ hands on experience in routing & switching - good to have CCNP.
• Professional Certification and at least 4 years’ hands on experience in network security - good to have PCNSE (Palo Alto).
• Professional Certifications and at least 2 years hands on experience in Cyber security and optional CEH, SSCP, ISC2, Microsoft Security Fundamentals (good to have)
• Any relevant Microsoft cloud security certifications (AZ-500, MS-101, MS-500)
• Good Understanding of network and security fundamentals (Concepts, Protocols. Troubleshoots).
• Experience with Windows Defender Advanced Threat Protection and latest Microsoft E5 Security Product set
• Experience in testing and evaluating Security products in a Lab environment.
• Ability to manage multiple priorities and work independently.
• Positive and professional working attitude, ability to work as a team or individual under stress with minimum supervision and deliver on tight deadlines in fast-paced environment.
• Hands on experience in one or more of the following technologies as below:
• Routing/Switching – Cisco, Meraki
• Network Security – Cisco ISE
• Firewalls/Proxy – Palo Alto, Cisco, Zscaler
• WAN – VeloCloud
• Cloud - Azure

As a lab application engineer, you would be responsible for designing, developing, and optimizing gas chromatography systems. Your work would involve ensuring the proper functioning of gas chromatography instruments, troubleshooting issues, and providing technical support.

Responsibilities:

• To provide active support to gas chromatography tuning, preparation of GC operation data and report.
• Gas chromatography tuning involves columns installation, operation data collection, and handling of gas and liquid cylinders.
• Ability to troubleshoot gas chromatography issues.
• Support the manager to ensure the quality of the GC produced and to ensure the cleanliness and safety of the lab.
• Support the department on the daily operation activities.

Requirements:

• Minimum Diploma and above in Chemical engineering/Chemistry/ Chemical Process, or any related field is preferred.
• Minimum 1-2 years of working experience as a Lab Application Engineer, who is familiar with gas chromatography principles, operation, calibration, and data analysis is essential.
• Proficiency in Microsoft excel and word.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

MSI Global Private Limited is a wholly-owned subsidiary of the Land Transport Authority of Singapore, providing professional land transport consultancy, engineering services and solutions in Singapore and many other parts of the world. The Company owns a subsidiary in Shanghai.

We are looking for highly motivated, results-oriented team players to join us as professional partners to strengthen and realize our vision, mission, strategic thrusts and core values.

Working with leading-edge Contactless Smart Card technology, your key challenge is to spearhead the evolution of the Automatic Fare Collection (AFC) system. Your job includes requirements gathering, design and development of a system to support AFC. You need to investigate reported issues and improve both individual AFC systems software and the overall AFC system. Additionally, you need to support AFC software rollout and deployment in the production environment. You should be good at analyzing problems and skilful in resolving issues pertaining to systems or software.

Job Responsibilities:

• Software Development
  • Designing, implementing and maintaining Java-based applications.
  • Contributing to all phases of the development lifecycle.
  • Writing testable, scalable and efficient code.
  • Test and debug new applications and updates.
  • Maintain up-to-date code documentation.
  • Participating in code review
• Software Enhancement
  • Perform L3 support, including Software development and maintenance in terms of implementing enhancements and defect fixes.
  • Maintain and improve the performance of existing software for the production environment
• General Skills
  • Clearly and regularly communicate with management and technical support colleagues
  • Ability to own tasks and think critically during a crisis.
  • Willing to learn and collaborate with various stakeholders.

Requirements:

· Recognized Degree in IT/Computer Science or a relevant discipline.

· Work experience as a Java Software Engineer, Java Developer or similar role

· Experience building Java EE applications and familiarity with Object-Oriented Design (OOD)

· Good knowledge of popular Java frameworks like JSF and Spring MVC

· Candidate should be well versed in one or many of the following standard or enterprise skills:

• Enterprise Java Bean (EJB)
• J2EE framework
• XML, XQuery, XSL
• Linux/Unix Windows Platform and Solaris
• Oracle database SQL and JDBC
• Java XML Parsing, Coding
• Service Oriented Architecture (SOA)
• Perl and Python
• I Text for RTF Generation
• Java-based Web services
• Java Servlet Technology

· Knowledge in Java, JSP/Servlet, Java Bean, JDBC, SQL, HTML, XML, CSS, JavaScript, etc. is an added advantage.

· Experience with test-driven development

· Knowledge in Database, Reporting Systems.

· Problem-solving skills

· Strong analytical and problem-solving skills.

· Able to work independently and as a team.

(A-3)

MSI Global Private Limited is a wholly-owned subsidiary of the Land Transport Authority of Singapore, providing professional land transport consultancy, engineering services and solutions in Singapore and many other parts of the world. The Company owns a subsidiary in Shanghai.

We are looking for highly motivated, results-oriented team players to join us as professional partners to strengthen and realise our vision, mission, strategic thrusts and core values.

Working with leading-edge Contactless Smart Card technology, your key challenge is to spearhead the evolution of the Automatic Fare Collection (AFC) system. Your job includes gathering requirements and designing and developing a system to support AFC. You need to investigate reported issues and improve both individual AFC systems software and the overall AFC system. Additionally, you need to support AFC software rollout and deployment in the production environment. You should be good at analyzing problems and skilful in resolving issues pertaining to systems or software.

Job Responsibilities:

Assessing Problems:

• Providing software application support, performing analyses on software application functionality, and suggesting improvements.
• Monitoring effective front-end and back-end functionality of applications based on automated tools for performance metrics adherence.
• Work with cross-functional teams in Infrastructure, Security and other teams to assess the problem effectively.

Identifying and Assessing Technological Solutions:

• Collaborate with the software development team, internal users, and clients to improve application performance.
• Establishing the root causes of application errors and escalating serious concerns to the Senior Engineer.
• Propose workaround solutions until the permanent fixes are deployed.

Maintaining Records and Writing Reports:

• Keeping a record of configuration changes and scheduling application updates.
• Documenting processes and developing reports for customers across the business.

Support Role:

• Providing front-end support to clients and colleagues in other departments.
• Develop knowledge articles for frequently occurring issues.

Software Enhancement:

• Perform L3 support, including Software development and maintenance in terms of implementing enhancements and defect fixes.
• Maintain and improve the performance of existing software for the production environment

General Skills:

• Clearly and regularly communicate with management and technical support colleagues
• Ability to own tasks and think critically during a crisis.
• Willing to learn and collaborate with various stakeholders.

Requirements:

• Recognized Degree in IT/Computer Science or a relevant discipline.
• Candidates with knowledge of J2EE will be considered
• Knowledge in Java, JSP/Servlet, Java Bean, JDBC, SQL, HTML, XML, CSS, JavaScript, etc. is an added advantage.
• Knowledge in Databases will be of great advantage.
• Knowledge of Disaster Recovery process and data migration for application.
• Strong analytical and problem-solving skills.
• Able to work independently and as a team.
• Freshers are welcome to apply.

(B-3)

MSI Global Private Limited is a wholly-owned subsidiary of the Land Transport Authority of Singapore, providing professional land transport consultancy, engineering services and solutions in Singapore and many other parts of the world. The Company owns a subsidiary in Shanghai. We are looking for highly motivated, results-oriented team players to join us as professional partners to strengthen and realise our vision, mission, strategic thrusts and core values.

Working with leading-edge Contactless Smart Card technology, your key challenge is to spearhead the evolution of Automatic Fare Collection (AFC) equipment. Your job includes gathering requirements and designing and developing multiple public transport e-payment devices. Typical devices include bus fare collection devices and rail fare collection gates. You need to investigate reported issues and improve both individual AFC device software and the overall AFC system. Additionally, you need to support AFC software rollout and deployment in the production environment. You should be good at analyzing problems and skilful in resolving issues pertaining to systems or software.

Job Responsibilities:

• Software development and maintenance, including requirement collection, issue identification, issue investigation, software design, implementation and test for bus & rail fare collection devices
• Production fare system software maintenance, deployment & support
• Continuously improve the AFC device software system through predictive analytics.

Requirements

· Recognized Degree in Electrical/Electronics Engineering/Computer Science or a relevant discipline.

· At least 2 years experience in embedded software development and support with good working knowledge in object-oriented software development using C/C++/Java in Windows, QNX, Unix or Linux platforms.

· Experience in software development involving:-

o web application development in Java, using Spring framework and interfacing with databases using JDBC and SQL.

o Object-oriented software design and UML modelling.

· Good knowledge of Windows Server and proficient scripting skills in PowerShell are highly desirable.

· Experience in Incident Management and ITIL process.

· Conduct trend analysis and provide appropriate support and input to product teams.

· Aggressively monitor and respond to incidents generated by stakeholders.

· Strong analytical and problem-solving skills.

· Resourceful and self-motivated team player.

· Good written and verbal communication skills in English.

· Data Analytics and Data Visualization skills will be an added advantage.

· Added advantage if the candidate is familiar with one or more of the following technologies:-

o JSON

o Angular

o JSP

o Javascript

o HTML

(A-2)

Job Description

We have multiple senior data engineering positions available. The Data Analytics Engineer is responsible for designing and developing robust, scalable data pipelines, data marts and business intelligence dashboards to be used across Singapore Airlines Group.

Key Responsibilities:

• Understand business processes, applications and how data is created, stored and gathered in Singapore Airlines.
• Use big data tools and platforms to create and maintain data pipelines, making sure pipelines are robust, scalable, and reliable. Troubleshoot and rectify issues with data pipelines as necessary.
• Build expertise and domain knowledge on the data. Establish and own the data quality and SLA for various data flows.
• Explore, analyse, and aggregate various types of data to provide business insights to the data team stakeholders. Create compelling story and visualisation to convey these insights. Ask right and inquisitive questions of the data to deliver analytics solution to the business.
• Design, build and manage data marts to satisfy our growing data needs.
• Any other ad-hoc duties.
• This is an individual contributor role.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS degree in Computer Science or a related technical field. MS or PhD degree is a plus.
• Python development experience in production environment is required.
• More than 2 years of SQL (such as PostgreSQL, Oracle, AWS Redshift, GCP Big Query, or Hive) experience is required. NoSQL experience is a plus.
• More than 2 years working with Linux OS. Knowledge of networks and cybersecurity is a plus.
• Experience working with infrastructure-as-code systems like AWS CloudFormation. DevOps, AWS and GCP experience is a plus.
• Experience in working with a commercial ETL tools like Ab Initio and Talend would be a plus.
• Experience in ETL pipeline design, implementation and maintenance.
• Experience working with visualization tools (specifically Tableau would be preferred).
• Ability in analysing data to identify deliverables, gaps and inconsistencies.
• Ability in managing and communicating data mart plans to internal customers.

Key Responsibilities

• Coach product teams and Product Owners on product discovery

• Grow and support product owners to become better product thinkers and leaders:

o Set the direction and develop the leadership skills required to become an effective product leader.

o Design and grow a flexible and adaptable product organisation around empowered product teams.

o Develop people and drive a modern product management practice.

• Help refine the structure of the coaching framework we have created to improve how our company build a product that continuously delivers value to its customers.

• Improve teams and business ability to ship quality products.

• Provide product insights and collaborative decision-making to help the team when faced with challenges with a shared focus that is aligned with our values and strategy by unifying a high-performing team.

• Implement the Agile process, principles, and practices across all units in the organisation, by using techniques that promote a culture of experimentation and innovation.

• Practise Agile such that it changes the culture and work processes of the organization to be more efficient and value-adding. Embody the Agile principles and lead by example.

• Explore and experiment with enterprise scaling of agile and business agility

• Maintain a Centre of Excellence on Agile/Digital Culture and Product Management practices.

• Conduct Agile Product Development-related training curriculum suitable for the organisation.

Requirements

• Degree in Computer Science, Information Systems, Engineering, Information Technology, or related fields

• Minimum 5 years of product manager or product designer experience.

• Significant experience in a product leadership role with strong coaching and people development ability

• Practical experience in product discovery techniques, data-informed product management, experimentation, and hypothesis-driven development.

• Scrum.org Product Owner certification (PSPO II) or Professional Scrum with UX (PSU)

• Demonstrates strong knowledge of agile concepts and approaches such as Scrum, Kanban, OKR, Design Thinking, and Lean Startup.

• Being strategic and highly practical. Able to adapt the methods to the organisational reality for best outcomes.

• Possess experience in coaching teams in agile adoption, enthusiastic about Agile practices and their benefits.

• Ability to weave in and out of Facilitating, Coaching, Teaching, Mentoring and Advising stances.

• Exceptional influencing skills to achieve organisational cooperation, buy-in, and engagement from senior management, BUs and internal stakeholders.

Job Description

The successful candidate will join the IT Delivery Centre department in SIA Information Technology Division.

Key Responsibilities include:

Agile Engineering Best Practices Education

• Conduct training on Agile engineering practices.
• Teach product teams on Domain modeling.
• Demonstrate the effective usage of agile tools such as SonarQube, Selenium, Jenkins, JIRA, Mocking frameworks in day to day development work.
• Apply emergent design principles in iterative sprint development.

Test Driven Development

• Participate in product teams development work to drive test driven development mindset and adoption.
• Conduct training on XUnit, BDD. Help resolve teething issues on TDD adoption.
• Drive product teams on conversion Acceptance Criteria to solid Unit Test,
• Integration Test and automated functional test.

Drive Clean Code and Refactoring Principles

• Conduct Pair Programming and Mob Programming sessions with Product Teams to educate on agile coding principles.
• Explain and illustrate how clean code pattern can be applied in projects.
• Assist teams to build unit test cases harness and apply code refactoring
  techniques.

DevOps Alignment

• Work with DevOps teams on the tooling, CI/CD pipeline design to smoothen the
  delivery team adoption of Continuous Delivery principles.

Implement Agile Methodology

• Implement the Agile process, principles and practices across all departments in the organization, by using techniques that promote a culture of experimentation and innovation.
• Embody the Agile principles and leads by example.
• Establish a Centre of Excellence on Agile/ DevOps practices.
• Establish Agile Technical DevOps training curriculum suitable for the organization.

Requirements

• Degree with minimum of 5 years’ experience of software development in Agile teams exposed to either SCRUM, XP or Kanban methodology.
• Significant delivery experience in both web development and/or mobile system development and testing.
• Strong in coding on a mixture of different programming languages such as Java, JavaScript.
• Strong proponent of clean code principles and software craftsmanship.
• Strong in code branching concepts, and execution for different enterprise adoption scenarios.
• Good exposure to enterprise architectural design standards.
• Familiar with development and deployment onto cloud platform.
• Practical experience in Extreme Programming best practices, SOLID principles and experience in teaching other team members on the usage of these practices.
• High emotional intelligence, and work effectively with product team members.
• Experience in writing Jenkins file and scripting automated tests cases in Gherkin Language.
• Certification in PSD or CSD is a plus.

Job Description

• VMware Workspace ONE Administration.
• Airwatch Enterprise Mobility Management (EMM).
• Provide level 2 support for reported issues.
• Be the technical subject matter expert.
• Participate in discussions with various business units to meet their business requirements.
• Manage, administer and operate the EMM platform.
• Create, manage and roll out device policy in consultation with client Maintain and document the list of devices in the system.
• Manage mobile devices, enroll or unenroll devices from the system.
• Disable or wipe device with approval from client.
• Support upgrade of Horizon Infrastructure.
• Support project teams for mobile app testing (UAT), communication (change management) & deployment (rollout).
• Manage device refresh, mobile app rollout and device OS upgrades.
• Work with principal vendor and operational teams to support any high priority incident and enhancement.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• Bachelor's degree in computer engineering, computer science or equivalent, or a related field.
• At least 10 years of experience working in large IT environment.
• Good working knowledge in delivering Virtual Desktop Computing solutions, Microsoft virtualization technologies including RDS, Microsoft Application Virtualization, PowerShell scripting, or similar applications.
• Possess excellent communication skills and be able to work in virtual teams with internal and external stakeholders.

Job Description

SIA has multiple positions for junior and senior data scientists to drive our AI, data science and business analytics initiatives.

Key Responsibilities include:

• Member of an in-house AI and data science development team that works on AI (including areas in generative AI, autonomous agent, NLP, computer vision and recommender system), mathematical optimization, game theory, and experimental design.
• Work closely with business stakeholders to create impactful and intelligent features/services in AI, data science and data analytics. Propose and build scalable ML/DL solutions. Deploy them as API microservices for use by software applications and business users for faster and more effective decision making.
• Oversee the technical work of external technology partners and provide them datasets to deliver products/services in AI and data science. Support business users in the assessment/ validation of partner-supplied prediction models and in their deployment to production cloud.
• Work closely with application development teams to operationalize and integrate AI/ML capabilities in API microservices.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• BS in Computer Science, Mathematics, Statistics, Physics or related discipline is required. PhD and MS degrees related to machine learning and other AI disciplines are preferred.
• Intermediate programming skills in Python. Conversant with algorithm design/analysis, data structure and SQL. Familiarity with functional/object-oriented software development using modern programming languages such as Scala, TypeScript/JavaScript, Java and C# is a plus.
• Exposure in the use of workflow/map-reduce and stream processing systems such as Spark and Kafka for big-data processing.
• Relevant internship or industry experience as a hands-on data scientist/AI engineer in shallow and/or deep learning (you should be very comfortable with most topics covered in the free undergraduate textbook by Gareth James, “An Introduction to Statistical Learning – with Applications in Python”, 2023). Additional exposure in some of the following areas is a plus:

1. Use of recent proprietary/open-source LLMs through prompt engineering (such as OpenAI ChatGPT and Bing Chat). Familiarity with LLM application/data frameworks (such as LlamaIndex and LangChain).
2. Experience of using GPU-accelerated deep learning frameworks (such as PyTorch and TensorFlow).
3. Familiarity with Bayesian statistics/inference and Bayesian/causal networks for probabilistic reasoning.

• Some hands-on experience of AWS, Azure, GCP or other public cloud environment.
• Good interpersonal and communication skills for working with both technical staff and non-technical business users.
• Experience with Agile/Scrum/Kanban methodologies is a plus.

Title: Assistant Design & Technical Coordinator
Contract Type: 12 months Fixed Term Contract, Full Time
Location: Site based at Hendon, Greenwich and North West Schemes with reporting office West Ham Lane, Stratford
Persona: Site based – Regular travel to projects in Urban (Hendon and Greenwich) and the North-West
Salary: £37,073 - £43,500 depending on experience

Closing date for completed applications: 1st May 2024 at 11.59pm
Interviews will be held on: Week commencing 6th May 2024


Working as part of the Design & Technical Team and reporting to the Senior Design & Technical Manager you will assist in the coordination of the technical design for the construction of three new build projects in the North-West. There will be travel required between the sites with two days based in the office.

You will have previous experience working for a contractor or developer in the housing sector and an understanding of the Building Regulations and renewable technologies will be essential.

For this post, you will need good problem-solving, communication and analytical skills. Also, project management skills and a high level of computer literacy will be required.
If you are interested in this role and have the experience required, then apply without delay!

In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance.

If you are interested in this role and have the experience required, then apply without delay!

We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered.

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.
L&Q is a regulated charitable housing association and one of the UK’s most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East.

As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.

Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

Strong knowledge on Java 8, Core Java, Spring, Hibernate and restful web services including its data interchange format/definition such as XML,
Strong experience in distributed caching technologies like Apache Ignite or similar.
Familiar with different persistent storage technologies such as RDMS (Sybase, SQL Server or Oracle) and NoSQL.
Solid experience working with source code management tools – Git or Bitbucket

Good understanding of clean coding principles.

Good understanding of code quality measurements using tools like Sonar and able to implement design and implement unit, integration, and functional tests.
Must demonstrate strong familiarity of design patterns.
Good written and verbal communication skills.

A team-player who is comfortable working in a team that deals with ambiguity and problem solving

Required skills:
• Experience with the following technologies:
• Java (Core, JDBC, Collections, I/O), Spring Boot;
• Exposure to SQL/PL-SQL on Oracle DB
• Tomcat or Weblogic application server
• REST web services
• Unix commands and Korn shell scripting;
• Familiarity with standard data structures and algorithms;
• Logical thinking, strong analytical and problem solving skills; innovative and solutions oriented
• Effective time management skills to manage multiple priorities
• Excellent verbal and written communication skills

Job Responsibilities

• Design, develop and implement software solutions for Building Management System (BMS) including chiller systems, HVAC, security, fire alarm and etc
• Design P&ID diagram
• Collaborate with engineering team to gather requirements and specification of BMS
• Write, debug and test the code to control and integrate with the existing BMS system
• Monitor, troubleshoot and resolve the BMS related issues
• Develop and maintai manuals of the developed BMS system including codes, logic diagrams and system configurations
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Requirements

• Bachelor degree in Mechanical, Electrical, or Energy-related Engineering with 5 to 10 years of experience in the development of BMS for chiller plants
• Proven track record in leading a technical team in the successful delivery of projects
• Strong technical skills and knowledge of industry best practices, standards, and regulations related to cooling, solar, and electric vehicle charging technologies
• Excellent communication skills, both written and verbal, with the ability to present technical information to non-technical stakeholders
• Possess the ability to use data insights to drive system performance improvements
• Must be eligible to work in Singapore without sponsorship or restriction under job requirements

IBM consulting GIC is operating from 30+ CICs across APAC, EMEA & Americas (LA & NA). For IBM delivery to contracted client business, a global shared reusable network as well as dedicated network (on case-to-case basis) is required to be established, governed, managed & monitored throughout the life-cycle management of the client contracts.

There is an existing IBM managed network of two flavors that are shared in nature, carrying network traffic of 100+ contracts & multiple contract specific dedicated network are also in existence.

IBM Consulting Network Lead role is to manage the client delivery network, ensuring no disruption in client delivery by working closely with other Network Leads across globe, project delivery executives, clients and network service providers.

The responsibilities of the role :

• Strategize the technology roadmap for assuring secured, available, and compliant client delivery network at optimal price point
• Global program management of the client delivery network, by adequate & effective liaison with CIC network leads,
• Issue and escalation management,
• Effective stake-holder management at IBM internal & IBM external client level.

Key Skills and Experience required:

• Expert knowledge and experience of IBM Consulting(IBMC) ’s client delivery network platforms and associated variants
• Deep understanding of IBMC’s client delivery involving delivery centres
• Working experience of IBM’s global delivery
• Experienced level of awareness in various process/methods and tools of managing the IBMC’s client delivery network
• Ability to work collaboratively and productively with globally dispersed teams, both internal and external client
• Excellent verbal, written and presentation skills
• Self-driven, detail-orientated
• Ability to manage ambiguity, yet producing tangible results
• Ability to effectively manage challenging situations without loss of focus when under pressure

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Senior Technical Content Developer on our Content Engineering and Translation team in Singapore.

Ground-breaking products deserve to be accompanied by world-class technical information. Dell customers expect nothing less. That’s where our Technical Content Development team comes in. Working side-by-side with engineers, editors and illustrators, subject matter experts and stakeholders, the team creates clear, concise and easy-to-understand content for multiple channels.

It takes an ability to research, analyze and synthesize complex subject matter. And it’s all underpinned by an understanding of how our technologies work and how they benefit customers.

Are you keen to work in a dynamic content development environment where you can bring in your innovative ideas and work cross-functionally to develop first-class solution papers that incorporate engineering and technical marketing ideas and content in one comprehensive paper that will sell Dell Technologies products and solutions?

What you’ll achieve
We are looking for a Senior Technical Content Developer to join us in Singapore and work with our engineering, technical marketing, and program management teams to accelerate the growth of our products and solutions.

You will:

• Contributes to planning and overall design of technical information, including installation, operation and maintenance instructions, and other types of technical content such as video scripts, blog posts, flowcharts, technical advisories, and release notes.
• Works with editors, incorporating editorial feedback to ensure that company style and standards are appropriately expressed in technical content and media.Publishes content to a variety of outputs, including PDF documents, web pages, blog articles, wikis, videos, and online help systems.
• Exercises considerable latitude in determining technical objectives for content development. Leverages a variety of information sources including: bug comments, whiteboard discussions, community forums, knowledge transfer, third-party website and original equipment manufacturer (OEM) content.
• Proposes product design and process improvements, coordinates, and executes content development and user experience plans.Exerts sphere of influence cross-functionally, represents the organization on project teams, and assumes technical project leadership roles while fostering collaboration within and across work groups.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 5 years+ experience in technical writing in a high-tech industry, particularly experience with micro services, Edge computing, Kubernetes, NFV, virtualization, Open Stack, VMware, network operations, and Agile scrum
• Knowledge of industry standards such as DITA, XML, and HTML Knowledge of job related content authoring, publishing, and graphic design tools. Possesses strong technical writing skills and familiarity with technical content development, design, and UX strategies and methodologies
• Ability to establish content strategy, content governance, and UX standards within and across work groups and creates content plans that include user stories.Understands best practices for content development, design, and user experience within a given software development environment such as Agile.
• Ability to evaluate technical content against UX benchmarks and user information requirements.Experience in managing content development activities in localization/internationalization projects.

Desirable Requirements

• Understands Edge computing, UX workflows, virtualization, networking operations, container solutions, microservices, agile development, and dev ops

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.